BEST WESTERN AHORN Hotel Birkenhof(4 stars)

Vierenstraße 18 09484 Kurort Oberwiesenthal Show map

Average rating

163 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.8
  • Service
    5.1
  • Location
    5.0
  • Food and Drinks
    4.8
  • Sport & entertain
    4.5
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122 hotel reviews in Englishsorted by travel date
Edith & Hartmut
Central gelelegenes renovated ddr hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2013
Centrally located hotel with about 150 rooms, rooms are clean and came with a flat screen tv and fridge. We had 7 nights with breakfast and 2 dinner for a total of 178 Euro per person booked, under this price is the evaluation to see. read more
  • Room
    5.0

    The room is not huge but reasonable with flat screen tv and refrigerator, a balcony isn't available. The bathroom is with a shower appointed.

  • Gastronomy
    4.0

    There are 2 local, 1 restaurant where a buffet is offered, and an à la carte restaurant. We stayed at the buffet, the breakfast is ok, unfortunately, there was at 7 days the same sausage and cheese no variation, only the warmspeise there was variation (sausage, cold meat, small meatballs) the 2 dinners we had could not convince, for the price we paid but ok.

  • Service
    5.0

    The friendliness of the staff is very good, room cleaning was okay.

  • Sport & Entertainment
    5.0

    It was while we were there nothing from the hotel offered. In the lower area was the massageabt. And 3 saunas appropriate with 2 restrooms. From the relaxation room you can to go outside.

  • Hotel
    5.0

    Centrally located hotel with about 150 rooms, rooms are clean and came with a flat screen tv and fridge. We had 7 nights with breakfast and 2 dinner for a total of 178 Euro per person booked, under this price is the evaluation to see.

  • Location
    5.0

    The hotel is centrally located to the ski lifts, in the more immediate vicinity several gaststäten where you at reasonable prices food,

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Andre
Three star for this house would be much
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • February 2013
The food was a disaster, we were there for 4 days there and were very happy when the time was. And the in a 4 star hotel. We travel only in this category, what we experienced was appalling. The hotel lobby makes with a dark, stained floor a rather dingy impression. The rooms were okay, however nothing special cleaned, the bathroom is way too small. In the hallways everything made a neat impression. The dinner with the half-board can one forget, mashed potatoes out of the bag, only 1 vegetables to choose from (rather unseasoned!) And 1 hour after the ... beginning of the dinner totally overcooked and sticky, the meat much too well done (choice: only 2 sorts), carelessly displayed the salad buffet, the dressing i get home better. The department cold plate looks like sausage Aldi, usual and also carelessly displayed. The desserts are also mostly out of the bag, tasted very after chemistry. The breakfast was somewhat in order, unfortunately Nutella through a bad sweet nut nougataufstrich replaced. Honey from plastikdöschen, 4 no name jam, well, and the Latte Macchiato comes from a powder automat. Well it is also a great, quick access no tears to dry. Or with mr r.'s words 'out of the bag or tin, it is usually in the pants.' read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    3.8
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Alex
For short skiing vacation fits the...
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • February 2013
Dinner buffet was of the variety and quality rather bad, the breakfast was but good. And in the private restaurant à la carte was the dinner reasonable. The mattresses were unfortunately way too soft, otherwise the rooms but good. Ski and toboggan hire there is right at the hotel and to the elevator it was only 5 minutes on foot. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Matthias
Good for short trip skiing vacation
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Great hotel with minor defects in a great location for skiers! You feel good! Great view! Friendly staff. Food average. Unfortunately was no à la carte possible, there was only a buffet. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
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Sarah
Totally disappointing 4 stars not deserved
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
When we in the room arrived, it was dirty especially the bath. The staff we referred and it was again a member of the cleaning staff in the room skillfully, when we go back in the room let nothing was made and then we rather with a free drinks abgespeist. For the money and above all for 4 stars we did what better imagined. That was the Disappointing short break we have ever had. General state of the hotel is poor, it should be completely to be reorganized. read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    2.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Udo
9 days are but also enough!
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
For a short break from 3a 4 days the hotel you can quite but recommend 9 days for breakfast and half board in the evening too few variety at the supply ( even if the menu very good read but here you have use of leftovers optimal learned.) The room service is at least the smooth down of the bed sheet and the vacuum cleaner should also times ran. The small bathroom, only 1 person move and the toilet is sometimes the shower's wall in the way! The high speed -access to the internet not working on the 5. ... floor but you did in such a way as understand one for the first time. Apart from that friendly, pleasant staff. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andrea
As you must not have
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Our complaint, the ancient syphon from sink in our bathroom leaked, was thankfully noted, but the trickle under the sink ran away. Also the red wine or blood stain on the outside of my bed was there despite the tip. The liegeraum in the sauna was drafty and cool, the sauna reported times alarm, the then the guests even to worry about, the tiled magazines were several weeks old. What could you from a hotel in this location make, but probably the hotel management no interested. read more
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    2.7
    Distance to ski lift
    4.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
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Viola
*location, service, comfort... Simply great'
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
We had a classic double room with view and half board, is also for relaxing and enjoy. At the buffet breakfast, and evening buffet is a weight gain inevitable, the food was amazing prepared and extremely delicious. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Jens
... Ideal for winter sports... Winter fun relaxation...
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
The hotel is worth every star. The rooms bright and friendly, great view on Oberwiesenthal and keilberg (4. floor panoramic book)! Wellness area has 4 saunas (very clean) and a sufficient massage. Top was booked half board, the food was in quality and quantity very good. It was a pleasant and peaceful atomsphere ( before the winter holidays) for winter sports the location of the hotel is amazing. Directly at slopes and cross-country ski runs. All of the staff, from the front desk on waiter to the cleaning lady, were very friendly and welcoming warm-here one feels honest welcome! If ... you have moaned should times relaxation and stay there again and german output appreciate 4 stars you have to also pay. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Grit
Super relaxing holiday
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
Except the weather was it an all-round successful weekends and the hotel was because of the rain extensively tested by us... It is definitely worth a trip. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Hans-Jürgen
Good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
The location of the hotel is good. Direct at lift with winter sports region. The way to the city center is good (about 10 minutes path) Double beds are for 2 people too small. By conversion of the bill of fare during the current business, were the dishes not immen available. Evening buffet in the main hall set up, This smell throughout the house. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Andreas
Relaxing days
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We had the new years eve allowance booked. Not so great was the structure of the buffets in the foyer, since the cooking smells in all floors was. The silvestergalabüfett was great. Many dads disturbed, that the guests at the large board (officially the berlin board syndromal), on fee from the management court were. As also good paying guest one had almost the feeling the classification in guests 1st and 2. class. The new year's eve prgoram was without variety, there was only from music of the dj. Some auflockernde deposits and highlights the evening erinnerungswürdiger enjoyable. The view from ... the windows on the fireworks in the area was impressive. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ilan
New year's eve with friends
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • December 2012
For new year's we were with friends and children in the Hotel Birkenhof. The hotel is located just a stone's throw from the ski lifts. Breakfast and dinner buffet left nothing to be desired. Although the hotel was fully booked, we were always friendly and attentive in the restaurant served. Great panoramic views of the beautiful mountain landscape from the comfortable room. The hotel offers also daily activities as hikes, sport and leisure activities. From Berlin it is only a stone's throw away to Oberwiesenthal. We will be back. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Ella
Good for family and friends
  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • December 2012
A nice family-run hotel with friendly staff. Good suited for families with children. Almost directly to the lifts and skiing school. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Annett
New year's eve on Fichtelberg
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
Room size completely okay. Had a family room. 2 tv, wifi free of charge, minibar and safe available. We had the new year's eve arrangement, so half board with breakfast and dinner. Guest structure: mainly german in higher age. Through the holidays were also some families there, but in the normal year i go mainly elder from. read more
  • Room
    3.0

    The furniture the hotel rooms were ok, but the bathroom has much seen better days. A red colored (formerly white sink)... Partly. Defective and rusted fixtures. To be comfortable the bathroom was unfortunately not suitable. Four star i see in comparison to other 4 star hotels not justified, rather 3.

  • Gastronomy
    3.0

    We had the half board. The breakfast was a 4 star hotel not worthy. Very simple style buffet, with sausage and cheese from the packet (which one also saw). There were also eggs and muesli (different offer), vegetables. For our kids particularly bad-no Nutella! Only an extremely sweet tasting copy. ;-o the offer was certainly sufficient, but in comparison to other hotels extremely easy. The dinner has truthfully before mystery provided. The days before new year's eve it was awful. It cost per person 18 Euro. The diversity and creativity one came 1,80 Euro school meals and in such a way tasted it also. On new year's eve suddenly (supposedly the same chef!)... There was suddenly really good food. I have rather a catering, perhaps, but the waiters thought on request, it would be the same chef defendendo. I agree with the stars rather bad, because it is new year's eve suddenly went and you have a little bit of a tease of the way.

  • Service
    6.0

    The staff is really very friendly. Small complaints, such as cleaning the family rooms please do not the time of their midday nap were promptly converted. Room cleaning was also great, unfortunately the cleaning not about the broken badearmaturen hide.

  • Sport & Entertainment
    0
  • Hotel
    3.0

    Room size completely okay. Had a family room. 2 tv, wifi free of charge, minibar and safe available. We had the new year's eve arrangement, so half board with breakfast and dinner. Guest structure: mainly german in higher age. Through the holidays were also some families there, but in the normal year i go mainly elder from.

  • Location
    4.0

    Hotel lies directly on the foot of the fichtelberg mountain. 3 minutes to the elevator. Nice ski area without large highlights. After good gastronomy you have to go searching for, but a two pearls we discovered.

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Sylvia
Beautiful and pleasant winter holiday
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
We booked with a larger group (25 persons) the new year spent in the hotel. Despite full occupancy of the hotel the staff were always in the location our wishes to fulfill ( and there were not a few) and also always very accommodating. The ski cellar we found a bit small, here you should with a magnification think. In summary : great holiday, nice people. The hotel we can and the place any time further-recommend! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    6.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Dima
A cheaper dream vacation is possible
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
We are a young family (2 e 28 years and 1k 4 years). We have a trip in december 2012 made. Everything was great, really impressed us. Sadly no child care was offered. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Stephan
Advent in ore mountains
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
This was already my 5. weekend in the Birkenhof. This time i had with half board booked. On friday was the dinner the buffet was great. But on saturday would have the dinner the buffet could be better. All in all it was me again good. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Steven
Gladly again, beautiful kurztrip, until next year!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2012
Hello! It was our 2. the Best Western. We have last year already times a short break there and were very enthused. Optically in the year did nothing, also apart from that, the hotel is remained as it is. The hotel is a grandma-paradise. Many older visitors, especially coach tours. But well, that's not bad. From the optics it was already older and accordingly not super modernly furnished. But we were looking for a hotel, that nearby the ski lifts, etc. Is, and since the hotel is certainly a the best alternatives. Of the half board i would generally advise ... you not to go there. The food is edible, but not really brilliant. Noisy preisaushang it costs per day and person 18 Euro. Drinks must be bought extra. And for the money you could be better cook and also delicious eat out. Would stay here in cz go. Delicious and cheap. Breakfast is simple and very simple kept. It was enough, but could be a bit more tasty. Recommendable is the erzgebirgsstube in the hotel. The food there was delicious. Parking i think still exaggerated and too expensive. 7,50 Euro per day are for the hotel guests much. May be, that outside it is more expensive, but of guests so much to require i find simply rude. Parking space is not guarded and also not cleared. Clear drawback! Location is great for winter sports. Hill is 3-4 minutes away. Staff were nice and helpful. No problems, on the contrary everything was great. Conclusion a few small cons the hotel has certainly, overall but it is an excellent hotel for winter sports. Would no other hotel choose, because the location the difference makes in comparison for the price. Booked in Neckermann (about holiday check). With questions gladly e-mailen: shiny135 @ arcor. De read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Diana
Gladly again
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
For a short stay recommendable. A competent and friendly staff. The ski lift and possibilities of renting for skiing, etc. There are on the doorstep. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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