The Cleopatra Luxury Resort Collection(5 stars)

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Average rating

125 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.4
  • Service
    4.7
  • Location
    4.6
  • Food and Drinks
    4.4
  • Sport & entertain
    4.5
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75 hotel reviews in Englishsorted by travel date
Patrick
Not reasonable
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Beach, hotel in the entry lane Meal in the à-la-carte restaurant not reasonable Hotel management unflexible and not kundeorientiert Promised room loud vouchers only in the fight to get read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    2.8
    Restaurants & bars in the area
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
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Rosmarie
Expectation on stressarmem vacation not met
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
When we at 20:30 hours, after a tiring day the hotel entrance and a wonderful palmenrondell to the front desk pulled up, we were still convinced, the right hotel to have chosen. We entered the little cool, with a poor acoustics effective hall and a front desk employee for. He welcomed us scarcely, would briefly the room show, so we just for going out to eat can, because the restaurant closes at 9:00 o'clock. We took our luggage(2 suitcase and 2 bags) itself (! ) And followed him across the hall, with a swing door and were also ... already there. 20 meters in front of the balcony was the regular evening animation already at full volume in the way and the hall was we heard a solo entertainer on his guitar. We went to the front desk and asked for a quiet rooms, maybe a little bit bigger, we would 2 weeks for relaxing here. Know we also wanted, whether our booked room type is? A tight 'yes ' (german that is unacceptable),a different room we could only for a extra charge of 30 Dollar per day from next are available. We throwing up in the morning the problem the travel guide and without an extra charge it was now possible to 15:00 in a room with a pool- and view of the sea in really quiet location to move. Whilst checking out at 4.30 in the morning worked out wonderful. After a short call came immediately employee with a club car and drove us with luggage to the already vorgefahrem car. Breakfast we moved in spite of the beautiful sunshine inside before, since we didn't on the by birds dirty chairs sit wanted. A repeated daily cleaning should here take place, because this terrace is also afternoons and evenings used. In a 5 star luxury resort should be standard, the drain the handwaschbeckens with a syphon is installed and not as a normal plastic hose, through which unpleasant smells in the room. The outside area was very nicely arranged and well maintained. Stentorian music the two neighboring hotels we did not like and was very disturbing! At least the siesta complied with. All of the staff are the russian language and preferred in our opinion this guests visibly. Much pleasant it was in our 2. week of vacation, as a majority of the russians left. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Tanja
Great hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
The hotel is modern and has a great atmosphere, everything was very spacious. The check and all inclusive use is unfortunately first from 14 o'clock, us we (against an extra charge circa 200 Euro) a different room offered. Tip: let 2 room show before heading for one decide. We had finally a dream room with a pool-and view of the sea without an extra charge, wait is worthwhile. The staff speaks no german, but with english it worked well! The guests are too many russians, some italians - everybody was very pleasant, only problem- our daughter could only with hands ... and feet with the other children communicate. Mini - disco 20:30 clock and animation is very noisy, the children sentence! There are 3 beautiful pool areas. A quiet pool off the beaten track, with a animation and a silent pleasant music and direct view of the sea and babies-fantastic. The sea is only over the jetty. From there, good swimmer directly at the riffkannte snorkeling and fantastic fish. The shallow waters could only bathing shoes entering (costs before place for child circa 3 Euro for adults 10,-). The beach all the elements of lifeguards monitored. The hotel has of all in the area the most beautiful beach section. The loungers are not as at the other hotels closely, but always only 2 loungers under an umbrella and lots of space. In addition one has a great view and wind screen. There was always vacant chairs by the pool or at the beach, where you wanted! In the hotel you will often from the hairdresser and massagers were addressed. I am a massage convinced and these can be definitely not recommend. I was in a hut close to the beach, in an area with 5 massage, together with a russian tourist half naked without blinds. It didn't affect my comfort enormous \u263a Our daughter has flechtzöpfe get, looks sweet and is a beautiful recent memory. Food we did in Turkey already experienced better, but we are probably very delicately \u263a for every taste is something for everyone we had one of the 2 specialty restaurant tested and were thrilled! Lunch will also great in the restaurant served, by the pool and beach there are snacks( burger, fries, ice, pizza). Cocktails are totally delicious, Cappuccino and coffee also tasted. Adopted excursions are offeredwater worlds ( Ras Mohamed, tiran island, korallengarten, sailboat ever around 40 to 60 Euro), desert safari ( Jeep, quad, starry sky ever around 40 to 55 Euro), stadtrunfahrt sharm shopping 12 Euro, glass boat 15 Euro and so on Cairo, Luxor, Petra, Saint Catherine's Monastery is not currently offered. With the taxi we were in Naama Bay and sharm old market for shopping, everything you could buy there we have in nabq get. In nabq drives evenings a small small railroad ( 3 Euro). A tour lasts 1 hour, no stops, glückssasche, whether you doing! In direct surroundings of the hotel there were only a few shops, the good shopping options are a bit too far for you on foot and with small child to reach, with the taxi however not a problem. I can really recommend the hotel and would gladly again back! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Hedi
Just perfect!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • December 2012
Great hotel, very friendly and attentive staff, it is at the front desk or service. Very nice and calm location close to the beach. Also the rooms are very nice and clean. Also recommendable for families, since different pools for smaller children are available. Wonderful, well maintained garden area. Gladly again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Babette
Very beautiful hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
The staff in the food area should in any case for this hotel detailed training, because that is a large downside, you are inattentive and not very friendly. The other staff are very friendly and willing to help, especially at the panorama pool, there was a, if possible, every wish was fulfilled. Just a pity the this hotel as far as outside is. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
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Boukje
4 stars yes, 5 stars no
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Good four star hotel but no 5 stars hygiene room great but in the restaurant Flop also the service without tip rather 3 stars with tips 5 stars (should be the other way around) even staff at for example of the pool bar very rude. However room staff or pool staff very accommodating even without tip. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Joachim
A dream
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
Generous laid out architecture, very spacious and absolutely clean. Foreign and interior fittings very well maintained. With our all inclusive-booking all drinks free, up to a exception: my daily exclusive single malt whisky. Food very good, it could have been a topic -restaurant more (two are available, but great) the serving staff was very attentive and friendly. The hotel guests came primarily from the Russian countries (40%), from Italy (40% ), as well as from rest of europe. Also arabic tourist were present. There were no negative remarkablenesses in the behavior the other tourist, as I otherwise (Z B. Turkey) ... experienced. The activities were mainly in Italian and a bit of English carried out. read more
  • Room
    5.0

    Very big and spacious, air-conditioned, well equipped. Absolutely clean and in very good condition. A only point of criticism: the shower head the shower had already better days. We booked this but only on our way back the hotelprsonal told,.

  • Gastronomy
    5.0

    There were a main restaurant with plenty of equipped buffet, as well as two themenrestaurnats and a beach bar available. The basic style was european, the dishes ' there were very well prepared and in sufficient quantity. Was a resource used, has the waiters most auto refilled, in individual cases also on request.

  • Service
    6.0

    Very friendly and very attentive! The communication was mainly in English, a couple also German was possible. The room service was friendly, extremely attentive. I would like to add, that I at the beginning of the vacation with the service a kennenlerngepräch, where our wishes and a tip gave (circa 1 euros per day stay) everything was always cleaned perfectly and tidy and with much love for the detail decorated.

  • Sport & Entertainment
    4.0

    In my opinion was the visible sporting activities within limits, I have however little attention, since I had a pure relaxing vacation looking for.

  • Hotel
    6.0

    Generous laid out architecture, very spacious and absolutely clean. Foreign and interior fittings very well maintained. With our all inclusive-booking all drinks free, up to a exception: my daily exclusive single malt whisky. Food very good, it could have been a topic -restaurant more (two are available, but great) the serving staff was very attentive and friendly. The hotel guests came primarily from the Russian countries (40%), from Italy (40% ), as well as from rest of europe. Also arabic tourist were present. There were no negative remarkablenesses in the behavior the other tourist, as I otherwise (Z,. B. Turkey) experienced. The activities were mainly in Italian and a bit of English carried out.

  • Location
    5.0

    Our room was right on the beach, right next to swimming pool, the hotel's own beach was directly below (light descent) and offered also beach chairs and sun protection in sufficient number. The beach even offered in approximately 50 to 100 meters in meeresrichtung an almost senkrechtes reef, absolutely perfect for snorkeling and with very lush abundance in all colors. In immediate close of the hotel ( about 10 minutes on foot) there was a small bazaar, the to stroll and browse invited. The other excursions were greeted by the staff of a given travel service offered and organized.

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Martina
Quiet, relaxing vacation, something for everyone
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
The entertainment found unfortunately only place in Italian, changed but at the end also on English. The staff in the restaurant, at the pool bar and the beach bar was very helpful and nice. Plenty of choice, everyone could get full (also our daughter as vegetarian). Pool boys and Beachguy super accommodating and helpful ( the sun screens open, beach towels and in the snorkeling helped). We always immediately got a table, could in the morning at 10 o'clock yet everywhere loungers or lunch at the beach change. During the day light program, unfortunately was for our 12-year-old daughter hardly ... any an offer, only Italian spoken was. From and to was during the day noise from the planes to hear, but it was still okay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Franz
Egypt hotel for Russians
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2012
After 7 years Egypt is the worst hotel. To the positive. Location directly by the beach, 7 kilometer from the airport and 10 minutes transfer. Rooms are very big and modernly furnished. There are 3 large pool a of which have pool bar and 2 children pool. Great reef for snorkeling, access to the pier. The negative: Five star apply only to the furnishings. Food and catering was boring and always the same, no variation, no grills except hamburgers or chicken. The food is really not as the name promises. The cleaning of the rooms cleans mostly with the eyes ..., rather than the broom. In short unfortunately. Entertainment: If you are Russian or Italian speaks it is perfect. German and Swiss are not welcome. If you stay here after Aegytischer folklore searches is in the wrong place. Entertainment is boring and the evening entertainment is only for children under 10 years old. For adults is here nothing was offered. In short: This hotel I can not to recommend, since there was neither in the Gatrononie still in the entertainment was correct. Here are Russians and Italian top repealed, but no German or Swiss. FTI should this hotel from the assortment take. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Beatrix
Hotel does not match hotel description match
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • May 2012
We as guests had everything to call the described in the catalog was. Staff in the beach bar very unfriendly respectively arrogant In short: German guests are in this hotel not allowed. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    5.0
  • Service
    1.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    3.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Manfred
Good value for money
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2012
Suitable for a hassle free stay. Being lazy is announced. Thank god no entertainment during the day. The beach is not recommendable, the two pools however are top. And over the food one also could not complain. Only disadvantage: from 23 o'clock is all inclusive stopped... read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Frank
Expect miracles!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2012
The Cleopatra is one of the younger hotels, is therefore the complex in general in good condition. Especially good the 3 large pool plants like, the also good for swimming. The pool to the sea is good to relax, because here no animation take place. The friendliness looks more fake and has always somewhat with the particular tip to Do. The dishes were no 5 stars, rather 3, there is little international dishes. The guests are mainly Russian-speaking, mostly quiet and well kept, despite all inclusive. Two German tv program. The tennis courts are only for Spaßspielen suitable. The fitness ... studio is in a good state. For the cheap price the hotel is to relax, sporteln, sunbathing, snorkeling recommendable. It should be but no wonder be expected. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    3.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Dirk
Very beautiful hotel with small downsides
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
Nice week for relaxing on the red sea. Great hotel with small downsides. Great reef nearby. Pleasant staff. Altogether the Cleopatra luxury resort is after mediaeval standards four star hotel. We would recommend the hotel. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sandro
Great hotel with very friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
The hotel is in every aspect recommendable. Both the room as well as the other Parts of the hotel are very modern and in great condition. In all restaurant is the quality good. Particularly the two à la carte restaurant are very recommendable. The employees are everyone is very friendly and helpful. Also we found it great, we directly in the hotel different excursions with seker safari book. As already mentioned, we found it a top hotel and would anytime again our holidays spend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Dietmar
Dream vacation - expectations exceeded
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
Very nice and maintained complex. We had booked accommodation with breakfast booked in a double room superior with a view of the pool in the main building centrally located, very spacious, evenings by animation and music a bit noisy, from 10:30 P. M. Peace. Themed restaurant red sea wharf disappointing, small portions, soup not enjoyable. We ate afterwards in the marketplace, always sat on the terrace, Dish -quality very good, extra charge 15 euros per person. Lunch in the beach bar, à la carte, on lounge -armchairs great view of the sea. CIRCA 10 euros per person. Good quality. ... Brush your teeth with mineral water is unnecessary. Audience is well maintained, with a few exceptions. Fitness center with treadmills and stationary bike, as well as Stepper and many machines, little free weights. Didn't miss anything. Lack of cleanliness by undisciplined guests, the stripped to the waist without Handtuchunterlage train. In this week the soil was no only Once cleaned. Mineral water and towels there are enough available. Beauty -center at the Strande also very considered, as hygiene is concerned. Really nice service staff, recommendable the hairdresser at Mohammed. LAN -cable is on the rooms necessary, will from the hotel on request made. Wi-Fi only in the foyer of the main building. Trip to Naama beach by hotel-entertainers gave was a culture shock. Way too loud there, pushy vendors, as a woman not to sustain light. ATM Machine in the hotel, switches bare Euros in pound, fair course on the week, 1:8, rather small Euro -appearance switch (5 and 10 or the twenties appearance), because the cash actually only for the tips needs. When 50 euros you get it amongst others 200 -pound-Notes, here is no money have ready. The costs for meal times etc. Are the room written, if not half board/ booked all inclusive, but tip is always expected. 10% is generous, 5-8% enough but also for a smile. Also 1 or two euro coins will gladly taken. Next time we would half board book. Drink prices are as a part of, a bottle of good white wine costs about 18 euros, a canned beer 3,80 euros. Was annoying the airport Sharm el-Sheik, duty-free products more expensive, than on Ablugflughafen. Also meals are expensive, therefore better before from the hotel eating and drinking take. Tips and Namensansprachen to the staff worked miracles: our regular place for the food was always reserved for us and especially clean. Shokran Lacquer Cleopatra luxury Resort. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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Andreas
super service
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2012
We were 1 week in the Cleopatra and we had a very good relaxed. The hotel is very peaceful and there is a conceivable Desire fulfilled. Every day we were looking forward to the food, which tasted very good and also enough variety offers. So good we will definitely be going back again! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Stefanie
Five star, probably hardly
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2011
The hotel is huge and seemed well-kept, with the more precise look at you feast the some needs. Every guest gets a bracelet, no matter what the meals was. There were about 10 different wristband, the importance of this all had we could not find out. We had a neongrünes wristband, in booked half board. The average age of the guests was very mixed. Circa 90% of the guests were during our stay russians and 10% came from Germany, Belgium and England. read more
  • Room
    6.0

    We had a deluxe room with a direct view of the sea. The room was clean and very big. It wasn't missing anything.

  • Gastronomy
    2.0

    In the main restaurant there were every day (also evenings) the same dishes, they were of course all in russian written down. The quality of the dishes was everything but delicious. The beach restaurant was also no culinary high point. What very recommendable was the italian restaurant. This costs a little, but the service is excellent and the food simply delicious.

  • Service
    2.0

    The staff were sometimes unfriendly, especially in hauptrestautant. Because of the many guests from Russia you were also always addressed in russian. English only a few from the staff.

  • Sport & Entertainment
    1.0

    A moderate until broken small fitness room, the best times behind itself had. The hotel the 3 pools, but only 2 were open, because the hotel only 40% was occupied.

  • Hotel
    4.0

    The hotel is huge and seemed well-kept, with the more precise look at you feast the some needs. Every guest gets a bracelet, no matter what the meals was. There were about 10 different wristband, the importance of this all had we could not find out. We had a neongrünes wristband, in booked half board. The average age of the guests was very mixed. Circa 90% of the guests were during our stay russians and 10% came from Germany, Belgium and England.

  • Location
    4.0

    The hotel is located at beach. Into the water one arrives over a bar where the nearby riff is. Unfortunately was with us the jetty per day for around 1 to 2 hour only opened. If you leave the hotel, after a couple of minutes a few shopping possibilities with supermarket

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Uwe
Hotel with a few flaws
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2011
Okay for one week. Caution Russians. The complex is see properly. The catering for this hotel could be improved. We were already times 2010 in this hotelit is rather deteriorated, particularly in the choice of food, the Italians did not earn its name. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Richard
New year's Eve holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2011
Very well maintained, not too big hotel right next to the sea located. The rooms were modernly furnished, clean and tidy. The dining-hall was harnonisch decorated and also clean., the offered meals were varied and for the Egyptian five stars standard above average. The beach area with its various level was great laid out. A long and wide jetty over the sensitive reef on a plateau, the for snorkeling on the steep sloping reef invites. The pool area offers a great panoramic views of the red sea. We were now the 10. Time in various hotels in Egypt and the ... Cleopatra as above average highly recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
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Rüdiger
Egypt is not a all inclusive country
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2011
five star hotel, only 2010 built, but there are already some phenomena of wear. In comparison to the neighboring hotels this hotel is very nice and is also on it respected, that is it nice. each room is very large, large bathroom, beautiful shower. Daily cleaning. 90% Russians Ukrainians, 8% Italians, the rest German, French. all inclusive unfortunately not recommendable, since only a very small selection of drinks, opportunities for consumption only in certain times possible, many extra but only for offers extra charge. Straight evenings difficult in peace a beer to drink, only in the Pili-Pili bar. But if ... you want to hear music and 2 different beer drink cans to please. unfortunately no mini bar. Solely 2 bottles of water a day, which, among other things, for the teeth required. in short: good hotel but only half board book, since for all inclusive but the lunch additional get. It is too expensive. read more
  • Room
    5.0

    Rooms are large, large TV, mini-bar was empty, kettle, hair dryer, safe, telephone. condition: for a hotel, that only for a year and a half has been open many traces of the wear

  • Gastronomy
    4.0

    It is the market, there are breakfast, lunch and dinner in buffet form. in Fellini restaurant daily Italian 5-course menus. the Egyptian kitchen is at the start already took some getting used to, but somehow do you find something you like. Much poultry very tasty. Unfortunately the food was not labeled all, so that one not always know what you're eating. Or you can simply do not dare. I think there were signs that could be improved. chefs worked with gloves. The cleanliness is good.

  • Service
    5.0

    Here you can small Amin waiters stress, it is by far the most industrious of all. It serves and tirelessly attempted the wishes of the guests and you to fulfill, before you declared. Many of the other one had the impression, that they want tips, with amine not. with English you could communicate well with them. the cleaning of the rooms is very good and daily. A broken kettle was immediately exchanged.

  • Sport & Entertainment
    3.0

    A small animation team is suburb and they are also hard-working the guests to move, but unfortunately the hotel was poor. water polo was great. If you want you can daily Stretching and water aerobics make. there are 3 large pools, unfortunately, there was only heated. beach chairs sufficient available. the cocktail bar is the ground and there were canned Internet access in the lobby against price

  • Hotel
    5.0

    five star hotel, only 2010 built, but there are already some phenomena of wear. In comparison to the neighboring hotels this hotel is very nice and is also on it respected, that is it nice. each room is very large, large bathroom, beautiful shower. Daily cleaning. 90% Russians Ukrainians, 8% Italians, the rest German, French. all inclusive unfortunately not recommendable, since only a very small selection of drinks, opportunities for consumption only in certain times possible, many extra but only for offers extra charge. Straight evenings difficult in peace a beer to drink, only in the Pili-Pili bar. But if you want to hear music and 2 different beer drink cans to please. unfortunately no mini bar. Solely 2 bottles of water a day, which, among other things, for the teeth required. in short: good hotel but only half board book, since for all inclusive but the lunch additional get. It is too expensive.

  • Location
    4.0

    the hotel lies right on the rocky beach, 15 minutes from the airport away. All departing planes can be made without problems from the main pool see, even the airline company TUI or air Berlin you can wonderful read. Around 7:00 A. M. launches the first and the last so at 22:00 Hours. 2 time even in the middle of the night to hear the planes. You can walk into the water only with shoes, the is however comfortable everywhere in Egypt sunday

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