BEST WESTERN Hotel De France(3 stars)

20, Rue du Jeu des Enfants Show map

Average rating

53 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.6
  • Service
    4.7
  • Location
    5.2
  • Food and Drinks
    4.2
  • Sport & entertain
    4.2
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14 hotel reviews in Englishsorted by travel date
Wolfgang
Because good location acceptable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
The hotel de France is designed for tourists, for a city break to Straßburg come. Maybe in the week also people on business trip, the is however not my issue. The hotel lies brilliant in the city center of Straßburg. On foot about 5 minutes to Petite France and 15 minutes to the Münster. Rates are very comfortable and the offer matches. We traveled in a group and all had very different room. Ours was spacious, but the bathroom ( with bath tub) quite small. Cleanliness and furnishings were okay. The ladies at the reception were all friendly and helpful ..., unfortunately only a lady spoke poor German. The breakfast buffet was moderate: little sausage- and cheese, packaged jam, altogether not very inviting, in a environment, like the 70. Jahre reminded ( Plastikeindruck ). A hot box is the underground car park. Until you're in there sweated one blood and water, and during the car inside, it is hoped, that one of the neighbor not shabby. But at least: in the city centre a garage! In short: nothing breathtaking, but fair price-performance ratio and great location, therefore recommendation! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Frank
Good centrally located- for city breaks great
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
For a city break after strasbourg ideally located, unfortunately only with breakfast service. Staff at front desk spoke hardly any German, English and naturally french ok. Parking garage about 400 meters away, day 20 €, is from the hotel on 16 €reduced. Breakfast was all right, ham, sausage, cheese, fruits and juices for offer. Not far from the Münster and petit France. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Marlene
Great location, very friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
We were for 4 days in this hotel. The location is great, both Petite France, as well as to the Münsterplatz only few minutes on foot. Our standard room was functional with mini bar and tv, unfortunately however oh. German. Channels; we would have had the messages and the weather prognosis interested. As in a city hotel, we heard at night the noise from the street. Toilet is separate, but the distinction is both in the Toilet, as well as in the shower very cramped, for a few days the. The staff at the reception was always very friendly. The ... two men, the breakfast -service ones had to rush hour a friendly smile and were always attentive. Fast was cleared and always refilled, before something was gone. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Edwin
For one night it is
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • June 2012
The room was very noisy - noise from the street and other guests. A window didn't close. The beds are uncomfortable. The choice of tv Transmitter ridiculous. No mini bar. The atmosphere for breakfast more uncomfortable. The breakfast itself is OK, both of offer, as well as quality. For one night the hotel is suitable. From longer stays was rather not advised. The location is however optimal. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thomas
Centrally located
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Hotel was all right and very centrally located. Room was clean and quite newly renovated. Hotel parking garage close, but recommendable nonetheless. Breakfast buffet was high reasonable, but very carelessly. A waiter with the size of the area overstrained. He came with clearing and buffet improve not to. A shame. Atmosphere at the breakfast buffet unfortunately impaired, by loud, small room. Coffee was good coffee. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Sarah
Renovated room
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
Freshly renovated rooms, also the hotel was at the front desk still undergoing renovation. One is fast at the sights from Straßburg. The staff were very friendly and one could on German or English well inform oneself. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christiane
Very good location, friendly staff
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2012
Family room ( junior suite ) very big and chic, balcony to the street. Through the double windows good sound insulation. In spite of the Replacement good service, top -location, friendly staff. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Daniel
perfect location, partly very modern renovated
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2012
partly renovated ( new furniture, brand new bathroom -carpet probably older) and very centrally located. Within walking distance of the full city center and easy to reach. Very nice service and clean room. Underground parking available, entrance quite tight- parking spaces therefor spacious. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Albert
This is supposed to be best Western?
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2011
Unfortunately, the hotel was not to our taste. The gentleman at check-in was friendly, on 14 July the recognized us ignored when he spoke with us. The parking garage is much too narrow and the exit was much too steep. read more
  • Room
    3.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Service
    2.7
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Veronica
Discreet hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • June 2011
A reizloses hotel, luckily centrally located. For a few days stay is ok. An inconspicuous hotel. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Kira
Best Western Hotel De France archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2010
The ladies at the reception could be described as everything else than friendly.I had them explain the way to the hotel's parking garage and they told me I should drive around the block once. Since we searched for the hotel 45 (!) minutes I said "Drive once around the block again" and their snappy reply: Now calm down!So we parked our car and got our room card. We were not informed of breakfast times, city map, etc. only after request. The view into the room was anything but pleasant, small, narrow, dirty, burned carpet, hair in the bed, on ... the bathroom tileseverywhere ! No minibar available, there was a vending machine in the lobby where all the little liquor bottles, cost € 2.The "main lamp" was broken, no "fresh" bed sheets were given. All the more they thought if we do not like it, we could leave!The coffee machine (automatic) did not work! Apart from that the breakfast room was not recommendable, we just let it beInternet access, there was 1 (!) PC luckily we had our laptop with us, and it worked well.A very badly soundproofed hotel with shabby rooms that were not even worth € 20!!Sorry I could only advise against it! read more
  • Room
    1.0

    Terrible!Dark curtains in dark brown ..... it was depressing when we entered the room, or small hole!We had no minibar!

  • Gastronomy
    0
  • Service
    1.0

    Foreign language skills left much to be desired!Broken German, if it could even be called German!For a tourist area, no-go!

  • Sport & Entertainment
    0
  • Hotel
    1.0

    The ladies at the reception could be described as everything else than friendly.I had them explain the way to the hotel's parking garage and they told me I should drive around the block once. Since we searched for the hotel 45 (!) minutes I said "Drive once around the block again" and their snappy reply: Now calm down!So we parked our car and got our room card. We were not informed of breakfast times, city map, etc. only after request. The view into the room was anything but pleasant, small, narrow, dirty, burned carpet, hair in the bed, on the bathroom tiles ...everywhere ! No minibar available, there was a vending machine in the lobby where all the little liquor bottles, cost € 2.The "main lamp" was broken, no "fresh" bed sheets were given. All the more they thought if we do not like it, we could leave!The coffee machine (automatic) did not work! Apart from that the breakfast room was not recommendable, we just let it be .....Internet access, there was 1 (!) PC ... luckily we had our laptop with us, and it worked well.A very badly soundproofed hotel with shabby rooms that were not even worth € 20!!Sorry I could only advise against it!

  • Location
    5.0

    Close to the city center.Good shopping possibilities, a short walk to the Cathedral Square.Restaurants and cafes were very close. Tram connection after a few steps.Rather hard to find, very bad signposted streets and the hotel in the city did not even have a sign... which did not surprise me.The other hotels: Novotel, etc. were signposted.

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Francois
In the heart of the city archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • July 2010
Hotel in the middle of the city, with friendly and helpful staff. The room was very clean, with windows facing the courtyard, no noise. The lady at the reception desk spoke German and few small tips give us ... It was nice, gladly again. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
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Gotthold
Good. Friendly. Central.  3* archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
The hotel was centrally located in Strasbourg and had its own pay parking garage (16 € per day). The staff was very friendly and spoke German well. The room (superior) was completely renovated, quiet and of average size. The breakfast was okay.Overall, I was a bit disappointed with the hotel after the great promotional photos on the internet. But the 3 * standard was reached. read more
  • Room
    4.0

    The superior room was for the room price including breakfast (offer) really good. A comfortable standard in modern furnishings but no hint of luxury. The room had a separating door with bathroom, and again a separated toilet. Shower, no bathtub. No balcony. View to the street. The window was well soundproofed.

  • Gastronomy
    3.0

    The breakfast buffet had variety, but not adequate for the price. The hotel had a small bar.

  • Service
    4.0

    The staff was very friendly and courteous. The room was cleaned well.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel was centrally located in Strasbourg and had its own pay parking garage (16 € per day). The staff was very friendly and spoke German well. The room (superior) was completely renovated, quiet and of average size. The breakfast was okay.Overall, I was a bit disappointed with the hotel after the great promotional photos on the internet. But the 3 * standard was reached.

  • Location
    4.0

    Centrally located for a city tour.

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Nicolas
It is a very good hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2009
I recommend this hotel to everyone. The meals are fabulous, the rooms very clean and comfortable. The staff are very helpful, thy listen to the customer, customer friendly, perfect. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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