Albatros Palace Resort(5 stars)

Albatros Palace Resort Safaga Road, Hurghada, Egypt View on map

Average rating

8,048 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.5
  • Location
    5.2
  • Food and Drinks
    5.3
  • Sport & entertain
    5.4
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3371 reviews for this hotel sorted by travel date
Petra
Amazing hotel!
  • Recommended hotel
  • Families
  • Beach holiday
  • May 2015
This is my secomd time in Albatros Palace? first was 6 month ago. What I can say about this is hotel, great hotel for couple holiday and also familyholiday. Like first time my holiday is great, service is perfect, staff from hotel is so friendlly and to much people remember me from last holiday that's why i fill my self like at home here. See you later, something like after 6 month more and Thnk's one more time!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Maja
Great holiday in Albatros Palace
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
We are first time? here in this is hotel in Hurghada, but what i want to say this is great place for holiday? like couple and also for family holiday. Quality of the beach is good, not faraway. Territory of the hotel is so green and clean. All staff is frendlly. Thnk's about the holiday read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Zuzana
Great holiday, thanks
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
I been first time in this is hotel, but not first time in Hurghada. What i can say: this is great place for holiday like for family and also for couple holiday. Beach of the hotel is not faraway, great and so big pool with jacuzzi. Friendless staff of hotel, everybody. We will come here after summer i thing so, because in summer is so hot in Egypt ) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Vesna
Amazing hotel!
  • Recommended hotel
  • Couples
  • Beach holiday
  • April 2015
We been here 2 times,the staff was super friendly. Awesome holiday is a result of the great hotel team and them effort like this nice hotel Every thing is great, cleanliness, hygiene, delicious food and beverage taste, wide variety of food and beverage, hospitality, the amazing animation, view, music and every thing around you Every one smile,welcome you and looking to make you happy Starting from the first moment before your feet touch the gate you will got the welcome,interests and smiles till the last moment there whose greeting you and say bye. Very nice restaurants and ... big enough with nice atmosphere to take your meals which have wide varieties and very nice hot food with hi hygiene and fresh juices, all you needs available till the last minute Music and nice view surrounding you in every where Animation working and share you day and night It's great hotel because the are a great people whose works for you to make you happy and satisfy!!1 read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jasmina
Good holiday in good hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • April 2015
I been in this Hotel with my Boyfriend and with friends in end of april,and must say, that was one of my best vacations.It was a great vacation with the friends. We all had fun and could lots of new collect impressions.Conclusion : definitely we be back again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Klasina
Amazing hotel and holiday there is very good
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
i was here for the first time in albatros palace and believe me it is great and i will come back for sure!! this hotel have everything you need so the 5 stars are true!! also you have a coffe bar and they make amazing coffe for you. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    3.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Other leisure activities available
    4.0
Close
Sargis
Holiday in Albatros Palace
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
Basically was good and I was satisfied with my holiday. The only issue that the area is with a lot of pools and with the families with small kids (< 3 years ) it is not very safe. I like very much how the animation team organized the activities(sport, kids time, show time, etc). Thank you very much... read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    4.0
    Other leisure activities available
    6.0
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Jitka
I love this hotel so much
  • Recommended hotel
  • Singles
  • Proof of booking
  • Beach holiday
  • March 2015
I was there many times, because im so so happy here.. everything is so great and kind.. Resort is so large..nice for walking.. and romantic vacation.. Lot of fun... Animation team is so so so lovely and friendly =o) . Its my pleasure to spend happy time here . Thank you for everything... see you next time for sure read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Mark
Family frendly hotel on the beach
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
Overall the hotel is in excellent condition, plenty of activities to compete in, all of the staff are very polite and nothing is too much trouble to sort. The Animation team are very good at their job role which seems to include everything from looking after people to dancing and shows. The rest of the staff are also polite and help in any way they can. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Koen
Hotel good
  • Recommended hotel
  • Couples
  • Beach holiday
  • March 2015
Good hotel. Nice staff and good food. Room is fine, nice bed. Good annimation with varity. of program. Sea is close en with a nice pier so you can go swimming. Could be bit more seats outside for sitting in the evening and smoking inside of reception, bar etc etc is but enoying if you don't smoke. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
Close
Za'imah
Great family resort
  • Recommended hotel
  • Families
  • Beach holiday
  • March 2015
We came here as the reviews on trip adviser rated it as a 5 star hotel on many levels it is, regarding entertainment and the animation staff. They are excellent. Where the hotel falls down is on its food. Despite the many restaurants the food available is no0t of 5 star quality. The salad bar is always looking sad. I would suggest putting less food out as it spoils very quickly in this heat and replenish more often that way the food stays fresh for longer. My daughter loves the mini club and all that work in there and she ... finds the evening entertainment fun, so despite the food and the drinks the rest of our stay was very pleasant! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    3.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
Close
Mike
Super Holiday In Albatros Palace
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
the beach is nice and clean. the people are nice to and they wanne be helpful but some don;t speak english. de rooms are nice and the food is great. everything looks nice. i'm enjoying my time her in the hotel and by the pool the animation are great to the have a popcorn car. there is much to do medy explain alot to my about the hotel and how it works with the trips thank u for the holiday and maybe i will come back again. M. de Lie read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Craig
Great relax in the sun
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
very close to hurgada airport and easy transfer. everything extremely clean and very friendly staff and animation. the food is fine and I really enjoy the Indian food cooked by Mr.Singh. Perfect weather and a comfortable breeze. After only a few days one has the feeling of having been away for weeks. I really recommend this hotel and the location,sea water,beach and activities. All the animation team are friendly especially Tom who does a great job organizing the teams for volleyball and always works with a smile. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Bev
A week in Albatross Palace, Hurghada
  • Recommended hotel
  • Couples
  • Beach holiday
  • February 2015
A lovely week in the Albatross Palace. The pool was heated, the room was very comfortable. The towels could do with updating but that's just me trying to find a negative!!! The beach had great wind breakers around beds which was nice. The entertainment team were exceptional. Great shows, incoming acts and team very friendly and welcoming. The food, although plentiful was just below par as far as we were concerned. The lasagna had hardly any meat in it. The eggs in the morning in one restaurant were always broken and overcooked where the chef was trying to be quick! ... The fruit and veg was the same selection every day. We had one fabulous meal which we were sent a special invitation to. This was a set menu for special guests who were returning clients, but I think they were inviting anyone who they thought may enjoy it. Fresh fish and other seafood- delish!! The bars and bar area were very well kept and waiters constantly ready to bring you your drinks. Talking of drinks. the local alcohol is diabolical!! the vodka tastes like petrol and actually made me sick. I would avoid it at all costs, grab a bottle of your favourite tipple at duty free, or buy in town. The pools and surrounding areas are fabulous, very comfy and plenty of beds. All round it was a great week. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Ingmar
We had a excellent stay. We will be coming back!
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
We had a excellent stay. Overall staff is friendly and helpfull. The choice in restaurants and food is excellent. Everything is very clean and well taken care of. The pool and gardens are impressive! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Sheena
Great Relaxing Holiday Positive Experience
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2015
Very clean very spacious. Staff very helpful on reception All inclusive very good food and drinks but would benefit from having a better selection of cocktails and spirits such as Bailey's Cream and Tia Maria Very mixed age group majority of German and Russian guests but no problem for us. read hotel review
  • Room
    6.0

    Clean and modern Flat screen TV, Mini bar with soft drinks Building upkeep very good

  • Gastronomy
    6.0

    6 Restaurants with good variety of food and deserts very clean mixed choices of food italian/asian etc Some waiters are friendlier than others tipping is voluntary

  • Service
    6.0

    Service from bar staff was very good and they were pleasant their knowledge of language was very good. Room cleaning was excellent was other services provided but did not use such as laundry no complaints made from us

  • Sport & Leisure
    6.0

    The pool is beautiful and there are 4 jacuzzi that are at a heated temperature which is comfortable The animation team are very friendly and helpful and perform some very good shows they also do a variety of activities. They are all excellent Tom was very helpful and would inform us of any shows that were being put on he would ask us every day how we were and if we needed anything. He is excellent at communicating with guests and always smiling although they work very long hours. Beach and pool area's are kept clean and the sunbeds are comfortable and was able to get a bed anytime went to beach or pool

  • Hotel
    5.0

    Very clean very spacious. Staff very helpful on reception All inclusive very good food and drinks but would benefit from having a better selection of cocktails and spirits such as Bailey's Cream and Tia Maria Very mixed age group majority of German and Russian guests but no problem for us.

  • Location
    5.0

    Location is quiet but for a short taxi ride can visit shopping area which was a good experience for us Senzo Mall locals shop there

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Marcus
Very pleasant
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2015
Will gladly come again, it was a really nice hotel! You can recommend it to anyone with a clear conscience, super nice staff:-) read hotel review
  • Room
    0
  • Gastronomy
    0
  • Service
    0
  • Sport & Leisure
    0
  • Hotel
    0
  • Location
    0
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ina
This was our 2nd time there, very satisfied.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2015
Very good service, varied food, very nice complex, everything clean. Almost the whole staff spoke good German. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Marta
The Most Amazing Holiday!
  • Recommended hotel
  • Families
  • Beach holiday
  • January 2015
the best hotel I have ever been to. there is a very good animation team . they give for all people a lot of fun. Also the atmosphere in the hotel is excellent. A very big variety of food. I like egyptian desserts, they are very delicious. We can see very comfortable rooms and the personal of the hotel make them perfectly clear. There are big choice of swimming pools for children and adults. And generally my familly like this hotel very much and soon will visit it again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Alessa
Great hotel!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2014
The hotel is simply fantastic! This was our 5th time at this hotel and we will definitely be back. We could really enjoy every day and felt very relaxed. Everyone tries to make your stay as nice as possible. They succeeded! Thank you:-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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