Hotel Crowne Plaza Milan City(4 stars)

Via Melchiorre Gioia, 73 Show map

Average rating

18 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.0
  • Service
    5.4
  • Location
    4.7
  • Food and Drinks
    4.7
  • Sport & entertain
    4.6
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14 hotel reviews in Englishsorted by travel date
Andre
Good city hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
We were from 4-6.1 in this hotel, had a superior room with approximately 30 meters². It was perfect, nice view of the 9 floor. Restaurant in the evening only at the bar, nearby nothing then stop to the center. Underground directly in front of the hotel, with 4 stations where you in the centrum read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Jovan
Excellent central location - comfortable room
  • Recommended hotel
  • Singles
  • City break
  • January 2013
I've stayed one night this January during a flight transfer through Milan. Hotel is literally steps away from the metro station, so it was very convenient to find for the public transport. Also, the Central Train Station is only short walk away. The guy at the reception was speaking very good English and was most helpful with advice and directions. I was recognized as a Priority Rewards Club Platinum member and given a free drink voucher for the bar [as I arrived late and left early I didn't get to use it]. Room was clean and well furnished. Beside good ... sized double bed, there was desk/chair setup if one needs to do some work. Wifi was available and there was a large wall-mounted TV. Bathroom was of a modern design, with a full size bathtub; although I only had a shower. If you need to stay in central Milan, I'd definitely recommend staying here. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Sebastian
Value disappointing
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
Positive - room was quite nice. Reasonable size. Bathroom very good. - staff are very friendly. - location directly at metro station 'sondrio'. Negative - for breakfast you had to partly waiting. Offer rather below average for this hotel category. One filled up also quite slow. - for arrival from malpensa airport, 'cadorna' on the website. As you need but still the metro and must change. 'milano zentrale' is much closer. Annoying. - minibar (water and soft drinks were included) was only irregular refilled. - price/performance ratio for the food in the lobby/bar was very bad. 16€ for a burger. ... Was just the rolls and the meat, nothing else on it, and totally overcooked. Also the pasta will be used by the waiters only fast in the microwave heated. Disappointing. - environment (railway station) and directly at a main road not really very attractive. A few tips for Mailand itself: - tickets for the 'la scala' and 'the last supper' definitely reserve in advance. Locally hardly which. - eyes on in restaurants: partially steep fee for the 'cover' (usually not specified). - on the terrace in the department store 'well as la rinascente' am dom there are 2 different tickets. If you only drink is charged 5.50 instead of 3.50 (as on the menu specify) for the Cappuccino. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
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Roland
Lovely hotel with pleasant atmosphere
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
For a short trip to Mailand is this hotel perfect, u-bahn is on the doorstep, train station is also only about 10 minutes away on foot, had breakfast included this was very rich and the quality there was nothing to complain about, also the staff were always very friendly and willing to help, can this hotel recommend a sightseeing before! For a short trip to Mailand is this hotel perfect, u-bahn is on the doorstep, train station is also only about 10 minutes away on foot, had breakfast included this was very rich and the quality there was nothing to ... complain about, also the staff were always very friendly and willing to help, can this hotel recommend a sightseeing before! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Anton & Franz
Very good, clean and centrally located hotel
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • October 2012
Business trip with my son, the staff were very accommodating, very good connections at the metro M3, this hotel we could for business trips very good and we will come again. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Markus
Good location for that price ( directly at the subway)
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
We booked the hotel for 2 nights shopping in Mailand. The location is directly at the subway and nearby the train station. In the area is not much (meaning no shops, bars etc.) , but one is fast with the subway to all major points. The room it could be bigger, but ok for the price. Because of the good points program I am very often in Crown Plaza hotels and would go back again. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    2.0
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Markus
Centrally located, great to explore...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
The hotel is only about 5 minutes from Milano central Hhbf. Away, great, so, if you arrive. Directly below the hotel is a subway station. From there get around about 10 minutes in the city center. The hotel is also super as a starting point, if you by train a daytrip to Venedig or Florence want to make. Internet is for 30 minutes for free, enough so its return flight to check. Breakfast is OK, but not the best. The employees are more busy, as with the guests. Misunderstandings there was at every table. It is not respected, whether guests ... have breakfast, it is punctually 10:30 A. M. the buffet cleared. The women at the front desk are friendly as the men, this seemed a bit stressed. Under no circumstances recommendable nonetheless a beer at the bar! We were per bottle with 7,00 Euro for a Beck's and 6,50 Euro for a ' einheimisches'. In the supermarket costs this 0.90 Euro. Thus totally exaggerated. Beer is in general in Italy very expensive. Preferred wine change.-O Room for my taste very small. Typical to Crowne Plaza furnished. So young, fresh and stylish. Bathroom: normal size, the city is used. read more
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Jörg
Good Shoppingbasis in Mailand
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2012
Harbor Ville hotel is good for shopping and sightseeing in Mailand. Centrally located, parking spaces at the hotel ( secured ), metro stop directly in front of the hotel, with the subway for 1. 50 Euro in 5 minutes am Dom. Around the corner is a good cheaper Italian ' Terraferme ' and next door a popular club 'Gioia 69'. The downside is that you in the rooms the club whose music at night somewhat drum hear. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Omid
Milan city's best hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
The hotel is about 10 minutes away from the town centre by taxi- this costs about 10 to 11 euros, ideal for people who like to shop! The rooms were clean and comfortable. I can only highly recommend read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Andrej
very good hotel near the train station
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • February 2012
For me as a Statuskunden gave it a 10% vouchers on a dinner, as well as a free welcome drink. Also Wi-Fi and an upgrade to a higher category participated. Unfortunately durte I do not like it on the note stood at 15 o'clock out, but had already around 13 my room to leave. read more
  • Room
    6.0

    I got an upgrade to a Sute the very large and spacious was. thanks to the free internet I could in the evening fast my emails. unfortunately, the separation of the shower/ bath tub really small which I bathroom almost underwater set had. As already mentioned there was only 2 German speaking TV programs why I TV not at all only turned on had.

  • Gastronomy
    3.0

    dinner: the portion of my pasta dish was rather a Kindertellers and the optics of dog food. The value for money for the Nudelpampe was not just ideal. afterwards I ordered a Fruchplatte which, in contrast to the first court very nice prepared was. Since it is fruit was you could do a little wrong. breakfast: the choice is comparable with a holiday Inn express. Also the scrambled eggs was very own however enjoyable. Unfortunately was me from the staff no hot drinks offered. For the price from 12 euros it is OK if you other hotel compares the usually more for. Over the quality of the dishes lets say that it was very good (except for the scrambled eggs).

  • Service
    6.0

    We are a little earlier in the hotel arrived and after a short waiting time our rooms relate.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    For me as a Statuskunden gave it a 10% vouchers on a dinner, as well as a free welcome drink. Also Wi-Fi and an upgrade to a higher category participated. Unfortunately durte I do not like it on the note stood at 15 o'clock out, but had already around 13 my room to leave.

  • Location
    4.0

    Unfortunately I can't comment on the location very little say since I only from train station walked to the hotel and back. Nearby there is a few good restaurants.

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Martina
modern hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
The Crowne Plaza Milan city is centrally nearby the central station, where the buses one of the airports Malpensa, Linate and Bergamo Orio hold. In front of the hotel there immediate a underground station one is in 5 minutes and in the center the cathedral. The rooms itself small but very nicely furnished. The breakfast was for Italian proportions more than enough and good. The staff at the front desk was very attentive and helpful. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Onur
Milano trip over new year's eve! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2011
We stayed over new year's eve to milan to fly. 23 years and two friends I 21 years and 23 years. The hotel is in a good location with the metro seven minutes into the city center. The metro Satdion ' Sandrio ' is right next to the hotel entrance. great wicked city empfehlhe I each of the party and have fun. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Felix
Boutique and central archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2009
This modern and stylish boutique hotel is located about 400 meters (about ten minutes) from main station and on a busy intersection. Spectacular: the underground station 'sondrio' is in front of the door and the duomo and the whole town reachable. There is a inner courtyard, where you can store your car parking. The service is accommodating, Italian and/or English knowledge provided. Our superior twin bed room on the fifth floor was terrific: spacious, modern, stylish and without carpet! It was everything: wiki for a fee, safe, minibar, lcd tv, and a bathroom bügelset finally, which was suitable for two ... people (2 lavabos), unfortunately only one bathtub. On the top floor is a small fitness room installed. Despite assurance, one with the double paned windows a quiet superior room, we had to use ear plugs for those morning Transport. On the breakfast in the hotel (as a general rule in italy) do, since left over the road a bar/ Tabacceria is, which is cheap and delicious coffee (= espresso) and fresh brioche (pastries) served, love the whole day long! I will definitely stay here again. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Rene
A very nice and modern hotel-good location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2009
It it is worthwhile really, the plaza Crownw to book. 115 euro for the double room (no breakfast) but therefor with great facilities the rooms and perfect location. The hotel was located directly in front of the metro Entrance is at about 5-6 minutes and the cathedral. The hotel is very modern equipped. We had a room with two flat-screen televisions, a large bathroom, a comfortable bed and plenty of space. One really felt very comfortable. Also the hallways and the other decor seem very 'tired paced '. I think the floor was quite good. Everything is a bit dark ... in the hallways and cool. The breakfast costs extra. 15.00 euros per person. I would go into town and comfortable breakfast, because the breakfast nothing Special. The only negative point: we were recommended an Italian restaurant, which we went, but right turn made. (Le chalet, is just around the corner and didn't work). We were told, that the big cemetery 'tera Cimen Momumentale ' on Monday opened and we are gone. In Vain. That was really annoying. So don't want to hear the staff, the didn't really know. Otherwise I would recommend crowne plaza milan city. Please note: don't confuse with other crowne plaza hotels in milan. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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