Moselromantik-Hotel Panorama(3.5 stars)

Klostergartenstrasse 44 56812 Cochem View on map

Average rating

63 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.7
  • Location
    5.1
  • Food and Drinks
    5.6
  • Sport & entertain
    5.3
Filters
You selected:
39 hotel reviews for undefined sorted by travel date
Birgit
Pleasant getaway.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2013
We had a room of the category c in the house 'Apollo'. This was sufficiently large, had a seating area, which as 3. to use, a double bed, a minibar, a balcony and a large bathroom with shower, sink and toilet. The room was clean and nicely furnished, had enough storage space and a large closet. The beds were good, the mattresses weren't worn out. We had booked half board and we could in the morning from the breakfast buffet to serve, with bread, rolls, muesli, cereals, jam, honey, cheese, sausage, fried sausage, cheese, quark, fruit, tomatoes, cucumbers, coffee, tea ..., juice, water, boiled eggs and fresh fried eggs, also with bacon, actually left nothing to be desired. Evenings there was a delicious 3 - course menu with soup, salad buffet, dessert and choice of three different main courses, one of them vegetarian. The small, but fine, spa area left nothing to be desired. Since the november the hotel was not fully booked, we had the pool (33 °c) often for us alone. There is also a solarium, a steam bath and a sauna. The outdoor area was very nicely decorated, in the summer there were probably seats and couches, these was in november but not to use. To mention the very friendly staff, very attentive, cordial and apparent gladly works. read hotel review
  • Room
    6.0

    We had a room of the category c in the house 'Apollo'. This was sufficiently large, had a seating area, which as 3. to use, a double bed, a minibar, a balcony and a large bathroom with shower, sink and toilet. The room was clean and nicely furnished, had enough storage space and a large closet. The beds were good, the mattresses weren't worn out.

  • Gastronomy
    6.0

    We had booked half board and we could in the morning from the breakfast buffet to serve, with bread, rolls, muesli, cereals, jam, honey, cheese, sausage, fried sausage, cheese, quark, fruit, tomatoes, cucumbers, coffee, tea, juice, water, boiled eggs and fresh fried eggs, also with bacon, actually left nothing to be desired. Evenings there was a delicious 3 - course menu with soup, salad buffet, dessert and choice of three different main courses, one of them vegetarian. There was a lounge area and bar, the whole day was occupied. There was coffee, tea, spirits and small dishes.

  • Service
    6.0

    Very friendly staff! The room, the hotel itself and also the grounds were in a very clean condition.

  • Sport & Leisure
    6.0

    The small, but fine, spa area left nothing to be desired. Since the november the hotel was not fully booked, we had the pool (33 °c) often for us alone. There is also a solarium, a steam bath and a sauna. The outdoor area was very nicely decorated, in the summer there were probably seats and couches, these was in november but not to use.

  • Hotel
    5.0

    We had a room of the category c in the house 'Apollo'. This was sufficiently large, had a seating area, which as 3. to use, a double bed, a minibar, a balcony and a large bathroom with shower, sink and toilet. The room was clean and nicely furnished, had enough storage space and a large closet. The beds were good, the mattresses weren't worn out. We had booked half board and we could in the morning from the breakfast buffet to serve, with bread, rolls, muesli, cereals, jam, honey, cheese, sausage, fried sausage, cheese, quark, fruit, tomatoes, cucumbers, coffee, tea, juice, water, boiled eggs and fresh fried eggs, also with bacon, actually left nothing to be desired. Evenings there was a delicious 3 - course menu with soup, salad buffet, dessert and choice of three different main courses, one of them vegetarian. The small, but fine, spa area left nothing to be desired. Since the november the hotel was not fully booked, we had the pool (33 °c) often for us alone. There is also a solarium, a steam bath and a sauna. The outdoor area was very nicely decorated, in the summer there were probably seats and couches, these was in november but not to use. To mention the very friendly staff, very attentive, cordial and apparent gladly works.

  • Location
    5.0

    In a suburb of Cochem location, about 15 minutes walk to the old town. The older part of the hotel is right on the quayside, the house 'Apollo' in 2. number. Our balcony with view to the garden, we could but the Mosel and across the vineyards to see. The location is ideal for exploring the Mosel along to Trier or Koblenz.

Close
Betina & Günter
Exactly correctly, definitely recommendable
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2013
Great hotel in nice Cochem. Medium sized hotel with two buildings, including a sauna, wellness and bathroom. Extremely well maintained. Overnight accomodation with breakfast and half board possible. Now in october guests over 30, mostly german and dutch. read hotel review
  • Room
    6.0

    Had a very large double room with a side room. Double bed, mini bar, couch and two (!) Tv. Very large, high-quality equipped bathroom (two sinks, shower, bathtub, hair-dryer...) ,separate toilet. Everything was very clean. Small balcony and view. The traffic noise was, you could not the hotel's fault. This is in a valley just sunday

  • Gastronomy
    6.0

    Very rich, particularly varied breakfast. Clearly better than in this price range usually. The same evening, we had a la carte, but you can also half-board. Very high quality cuisine, but also quantity and selection are super. As in the region usually, large selection of quality wines. The restaurant is very nicely decorated, ebebfalls the cosy bar in the lobby. Very good value.

  • Service
    6.0

    Entire staff very friendly and forthcoming, but not intrusive. The room cleaning service was very good. Special requests were taken care of immediately. Our special thanks to the gentlemen at the reception, the very understanding and accomodating showed, as we based on a trauerfalles premature had to leave.

  • Sport & Leisure
    6.0

    Charming small scwimmhalle in the greek style, very clean. Sauna and wellness due to the early departure, sadly didn't use it.

  • Hotel
    6.0

    Great hotel in nice Cochem. Medium sized hotel with two buildings, including a sauna, wellness and bathroom. Extremely well maintained. Overnight accomodation with breakfast and half board possible. Now in october guests over 30, mostly german and dutch.

  • Location
    5.0

    Hotel right next to the Mosel with a nice view, a little further away from the center (25 minuten ), which is not a drawback, because in the center it is until into the night loud and noisy. Free parkmögl. On site. Bus stop nearby, schiffsanleger also 25 minutes from the hotel until in the city, many great shopping and restaurants.

Close
Sabine
Wonderful active vacation at the Mosel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
This hotel is absolutely recommendable! We have a very lovely week in a room of the category C, the very spacious was, spent. Also a sofa with a table, a desk and a spacious bath were available. The staff were always very friendly and accommodating. We were much hiking and could swimming pool, sauna and in the quiet rooms always great relaxing. Also the breakfast left nothing to be desired. The best! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Herbert & Maria
Great hotel where you feel comfortable archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2012
We felt very much at ease and are coming again. My wife's birthday was great Organized. For breakfast nice decorated table and evenings a really great menu. Bicyclists enjoy. Again thanks to the' great team' read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Michael
Erhol weekend for my birthday archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2012
Had a small break for relaxing looking for. Is in this hotel totally successful. Were very warmly welcomed. Room and bathroom were very clean. After a nice walk along the moselle river promenade, we enjoyed our first evening with a glass of wine (gift of the hotel) on the balcony, with view of Mosel and the illuminated reichsburg castle. The breakfast buffet was very diverse, of all something. The service always looked after, whether everything was still there and worried immediately about supplies as soon as something was empty. The staff was very friendly and courteous. The spa area was ... very clean and for relaxing perfect. It was even my birthday not forget, which i am very pleased about. Thanks to the entire team, your friendliness and familiar way. Everything was absolutely perfect and we recovered super. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Wilfried
hotel with charm and comfort character archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
base of rating was a weekend in February with the lucky in the suite reside on. Starting with the friendliness and willingness to help of the staff on the quiet location and the very good facilities you can really recommend this hotel. The qualified massages in the spacious wellness area we very enjoyed. On the slightly the old fashioned fitness equipment in the sauna area we could smile and the condition of the actually beautiful pool write the winter break too. US travelers really loved it. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Iris
beautiful quiet hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2011
we were in the new part of the hotel is' Apollo House ' calls, about 80 rooms, size of the room was adequate, TV, minibar, safe, desk, a couch with table available, only the bath our room could have been a bit bigger. We had a special time with 3-5menu and champagne breakfast, the food was very tasty. Guests were German, Belgians and Dutch, age average about 50 read hotel review
  • Room
    5.0

    as already described above: rooms at the 'Apollo House' all renovated and different categories, ours was big enough TV, minibar, couch with table and additional a desk. bath was rather small, there is also room with larger bathroom as we experienced have. to the rooms in the main building that is the older part of the hotel, I can't say anything

  • Gastronomy
    6.0

    a restaurant, 2 bars, drinks and the food was delicious but the tastes are different, and that it is here something to moan about I do not understand

  • Service
    5.0

    staff was very friendly, cleaning of the rooms top, we had no cause for complaint

  • Sport & Leisure
    5.0

    the small indoor pool the in the hotel is is very nice, with spa face the rest, the steam room, sauna and solarium and we didn't make use of it therefore judge

  • Hotel
    5.0

    we were in the new part of the hotel is' Apollo House ' calls, about 80 rooms, size of the room was adequate, TV, minibar, safe, desk, a couch with table available, only the bath our room could have been a bit bigger. We had a special time with 3-5menu and champagne breakfast, the food was very tasty. Guests were German, Belgians and Dutch, age average about 50

  • Location
    5.0

    on foot to the center of Cochem it was about 2 kilometer along the Mosel.

Close
Tanja
Everything was great except for the old-fashioned room archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
It was a nice stay. Friendly staff, good food and very clean bathroom. The rest of the room was dated and smelled. That was probably on the carpet, which even in the closet shelves. The store our clothing was not possible for us in the closet. We had one of the older rooms, which with the description on the website has nothing to do. As I said, everything was great, the room was only just shouldn't be. The hotel, however only, if a decent and newer rooms available. read hotel review
  • Room
    3.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Marion & Dirk
Highly recommended, room a bit small archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2011
In this hotel you can feel. It was mainly booked by Dutch we had the impression. All guests with good manners, which we noticed positive at the breakfast. The second cheapest room for 110 euro was completely okay, only the bathroom was extremely small, but for one night great. Exceptionally clean, nice pool, all the staff friendly and competent. We will definitely come again. read hotel review
  • Room
    4.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Sabina
Comfort announced archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2011
Were in the new section. Room comfortable and brightly furnished in a country-house style. Four-poster bed with very good mattresses. Bathroom with shower modern. Balcony with view on the garden and the river. Indoor swimming pool to relax. At the breakfast buffet it was missing at nothing. Very nice and attentive staff. The centre of Cochen the best with the bike or public transport to reach. You can borrow bathrobes for seven Euro (entire stay). read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Reiner
A hotel for feeling well archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2010
The hotel is a bit out of Cochem, but quiet location. The city center is very good to Cochem walking distance. We had booked a double room/half board and the food can only praise. The offered dishes were varied and tasteful. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Michael
Three star hotel with drawbacks archived
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • April 2010
On the Internet and on holiday-check this hotel was recommended by many people. In reality it looked unfortunately different inside and outside. The front desk on the day of arrival was very impersonal, unfortunately we didn't bother probably at lunch. The room and the furniture was in the style of the eighties, but not neglected. The bathroom only alone to enter. In the shower was even a person with 90 kilogram weight diagonally through, because the door was very small. Since we had booked half board, we were surprised by the dinner sees. The chef and the food was very ... good. The atmosphere and furnishings in all salads were freshly prepared. Very good! Interaction of the very many guests from Belgium. Always in a hurry and breakfast the stress. The breakfast room, at the same time, the restaurant was very dark and cramped. All furniture was also apparently long time collected. At least six different types of tables and chair. read hotel review
  • Room
    1.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    5.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.5
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.8
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    4.0
Close
Dieter
Quiet place with an indoor swimming pool on the river Mosell archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • April 2010
We had booked this hotel as a substitute in the short term. Friendly staff met our group at the front desk. The rooms are functional and clean. We had booked with half board; and had to regret we did not. The breakfast was plentiful, the dinner was absolutely okay and there was something for everyone. The hotel is a little bit far from Cochem ' s city centre. For people, a walk, no problem, on the other, for example, taxi. Unwind at the indoor swimming pool. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Manuela
Very nice hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2010
This was our second time in panorama and we have felt ourselves very well again. The staff is very friendly and accommodating. The hotel is very clean. The size of the room and bathroom were good. Some may complain, because she was apparently too small, then you should book the next time you are looking for a higher room type. We definitely enjoyed, on a week for a short stay to go back and look forward to it. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Other leisure activities available
    5.0
Close
Heike
Great Getaway archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2010
We spent four days in this beautiful hotel. Super delicious food, in all areas super nice service, nice rooms in the Hotel Apollo and a nice little wellness area have contributed to, that we had a really nice short break at this hotel could spend. Those who had something to complain here, couldn't be helped. We can recommend this hotel with a clear conscience. Price/performance was best we had a package with Neckermann. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Nicole
Price/performance ratio was not archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2009
The hotel is very good, the food, rooms, etc. Was good. Value for money but not, too expensive for what you get. Parking is in the season scarce, d. In July and August there is parking problems. The pool is nice - however, this was not water park! All in all, the hotel was ok, only for the price you could expect better. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Ute
Never again archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • August 2009
Welcome, we know different. On arrival at reception our 1 year old daughter a short noisy Jauchzer to what the lady at the front desk at the rolled her eyes. The swimming pool is not suitable for kids since you don't dive, or better don't move, the advertised no "water park' but only "pool with resting area". Since the staff didn't kommunizierd together, arise mistake, the at the expense of the guests. D. H. unless you call and reserve something will be asked to write an e-mail briefly, please take care of the word unable to write down and especially ... with whom they made phone calls. We requested a by phone rooms for 2 adults and 4 children would prefer. They offered us a suite & asked us to send an e-mail but short. Directly after the phone call I emailed on behalf of my family and got an immediate response. The night should 250, - Euro half board cost. Already at the arrival twisted the lady at the front desk the eyes (4 children and one had a noisy say anything). And then the shock for us. You had the suite only for two adults. From children could it was written. We Denied and told them that we could call all taken care and in our mail but also with our family have written. We got in response: "you know how many staff actually we? As you couldn't expect to get every single ask whom he mentioned! " But also the argument that in a well run hotel, but on the same person from 15 minutes, with the we phoned the mail also worked at the front desk and they didn't know what they call would have said, brought not disturb us, as always said very many different employees work very short time to get to the front desk. It is also not their fault and you do not need to think us apologize. Because our children were very sad, our parents us Christmas a coupon from this hotel, we found them we stayed 1 night ( in this time was the front desk staff member of one and the same occupied). We were in for a unpurified suite with not made beds. We had to go back to have to wait at the reception and had to listened how four calls led to about us not very friendly spoke. We were completely exhausted and upset about 1 hour in the supposedly washed suite. There were stains on the floor, the of vomit looked a dog. Nothing like going toddlers. In the bath were pinkie or fingernails hairs and in the shower. The pillows smelled strongly of the previous guests, as they were not aired. We left the pay Bonus Card of the hotels where you supposed to be a 5 % bonus on all hotel and Restaurantumsätze answers to the price list. We were given 5 % of course not granted because we had a gift card. What is the difference is whether our parents pay there and give us a voucher on site, or we pay? Even on the sum on site at 2pm we had to, was the discount not be granted. The town Cochem is a very nice and lovely town. The Reichsburg highly recommended. But please never again this hotel. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Hotel
    2.7
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Rolf
Honeymoon archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2009
The hotel is the service, comfort, food, decor and friendliness is absolutely stunning. The hotel you can only recommend it. We also enjoyed the pool with sauna. The staff are very helpful and friendly. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    2.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    2.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
Close
Jürgen
Always again! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2009
We booked this hotel for excursions with the bike use and were very pleased with everything. Breakfast and food left nothing to be desired. Everything was ok to our full satisfaction, like to stay there again. Regards Jürgen read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Thomas
Room cleaning questionable archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • April 2009
Room was very small and dingy. Cleanliness left a lot to be desired. After the first heavy allergic reactions against eliminate dog hair all over it and dust we were offered another room. Here it was not much better - so we at five for an hour in the fresh air to leave. Change of rooms was however without any problem. Breakfast room should be visited early as about 30 minutes before the end of the breakfast included the most of was cleared. Service staff at dinner was very friendly and competent, breakfast dismissive. Zimmerfotos on the website are not ... provided ones. May have been renovated only a part of the hotel and this may be used for the advertising. read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
Close
1