BEST WESTERN Hotel Grace Inn(3 stars)

10831 S 51st St View on map

Average rating

2 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.3
  • Service
    4.8
  • Location
    4.5
  • Food and Drinks
    4.5
  • Sport & entertain
    4.3
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2 hotel reviews for undefined sorted by travel date
Gary
Good choice in Phoenix
  • Recommended hotel
  • Singles
  • Proof of booking
  • City break
  • March 2013
The hotel is located off the main road on the quiet side street which was definitely a positive. The room was very quiet and the bedding was very comfortable. Hotel was slightly dated but renovation works I think are in progress as spoken with the general manager. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Marlies
No wireless, no breakfast, too less for USA trip archived
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • October 2011
the hotel was convenient for us, but not much options for shopping nearby. the performance breakfast consists of Thermos-coffee and overall rosinenschnecken, the restaurant is closed. wireless available only in certain locations in the hotel, nearby of the business center, but the single rooms one must with lan-cable work. Where cable offered, but not the Versorgungsplug. So either load or surfing. For iPad owner there is not any solution, except in the business center to go! That is unacceptable. read hotel review
  • Room
    2.0

    Room was large and the furnishings with coffee machine, is however in the United States normal, it was also clean, but as mentioned, without wireless in the room -no go.

  • Gastronomy
    1.0

    shall not take place, restaurant closed

  • Service
    4.0

    friendly is the staff, if the hotel but nothing offered, could also nothing wrong.

  • Sport & Leisure
    3.0

    pool there is, but unfortunately it was not clean.

  • Hotel
    2.0

    the hotel was convenient for us, but not much options for shopping nearby. the performance breakfast consists of Thermos-coffee and overall rosinenschnecken, the restaurant is closed. wireless available only in certain locations in the hotel, nearby of the business center, but the single rooms one must with lan-cable work. Where cable offered, but not the Versorgungsplug. So either load or surfing. For iPad owner there is not any solution, except in the business center to go! That is unacceptable.

  • Location
    4.0

    To the airport there are about 15 minutes. for us the hotel cheap, who wants to buy, is better in the direction Arizona Mills.

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