House Andrea(3 stars)

Schanzenstr.2 Show map

Average rating

28 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.0
  • Service
    5.3
  • Location
    5.2
  • Food and Drinks
    4.8
  • Sport & entertain
    4.7
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22 hotel reviews in Englishsorted by travel date
Andreas
Never again!
  • Hotel not recommended
  • Singles
  • Translated
  • Skiing and winter sports
  • February 2013
-'musty' atmosphere, smart the 70-80. years, feels like a nursing home. - sauna tiny, swimming pool somehow ' crushed ', the loungers have hardly place, no real relaxation area, everything available, but since i have stayed in private houses have been bigger saunas seen. - single room tiny, mattress old, rollade stuck (even 'fixed') - bath ok, air ventilation super loud, toilet brush pins feast in counter, only ambidextrous detachably - the entire hotel is very badly soundproofed - half board 18 €: it was offered a joke! Scanty and the ' market vegetables' was from the can - waiter ... evenings very neat and nice, for breakfast. To fear In short: for 72, -€ (season-or ago!) Clear overpriced, in every area! read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Distance to ski lift
    5.0
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Ilse
Only winter hiking, then sauna
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2013
A nice hotel in a pleasant size. Everything was in a perfect and clean state. Either only with breakfast or to book half board, as well as different arrangements. read more
  • Room
    5.0

    Our room (luxury rooms) was of good size with a balcony. The furnishings was good. However, there were no mini bar and the tv was already quite old. The bathroom with a shower was good, and everything was very clean.

  • Gastronomy
    4.0

    The breakfast was pretty average. We would have liked to stay a little longer fresh products desired. On the first day there were still a few tomatoes. The other days unfortunately not more. We an arrangement had booked, in the the half board with a 4-course menu was included. The menu was very alright, even as average home cooking, but tasty, although probably many finished products used.

  • Service
    6.0

    The hotel is family run by two sisters. Everybody was friendly and courteous. There we no bathrobes the swimming pool and the sauna had brought, we got on request free a lent. The room was cleaned thoroughly.

  • Sport & Entertainment
    5.0

    There was a small indoor swimming pool, a small sauna, and a small spa area. The swimming pool and the sauna were free to use. In the spa were various massages and treatments.

  • Hotel
    5.0

    A nice hotel in a pleasant size. Everything was in a perfect and clean state. Either only with breakfast or to book half board, as well as different arrangements.

  • Location
    6.0

    The hotel is situated in a residential area of Winterberg. In 5 minutes you are in the middle of town, so very pleasant. In of the city is everything, shopping and restaurants in a large number. From there drive buses in different directions.

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Lesley
Hotel Haus Andrea
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2013
As English people, we found the facilities good and the staff very helpful. No language difficulties everyone could speak English. Being able to walk to the ski facilities in minutes was absolutely brilliant. Wish we had realised that we could also walk up to childrens play ground. Found out too late, but will know for next time. Returning to the hotel spa and swimming pool was lovely. Our only very tiny dissappointment was the only only warm food at breakfast was boiled eggs. Not a major problem, after all we were on the continent!!! Facilities in the town seemed great ... but we had such good skiing (snowed lots) there was no time in our short stay to see much. Lots of places to eat anything you might want! read more
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Quality of food and drinks
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Dieter
Winter vacation
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
A very pleasant vacation with a small drawback. The price of drinks (in the room) are in our opinion but not contemporary. 1 liter apple juice 3,00 Euro (still as a part of) 0,75 liter of mineral water 6,00 Euro (very expensive for a no name product) read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Rüdiger
Here you feel in very good hands
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
Nice holiday in a very pleasant hotel. This applies both to the building itself, as well as the whole atmosphere, created by a very friendly, competent and always helpful staff. Many thanks for that and always a new stay worth it. Family r. uhlich read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Elke
Wellness weekend with ladies groups
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2012
This weekend gave us all good. You can only recommend it to anyone! Especially we enjoyed the treatments through the masseuer of the hotel and the flexibility and friendliness the hostess. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Quiet, central accommodation with nice staff
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
A beautiful start in our Radfahrurlaub at the Ruhr along. Peaceful location, great pool, very friendly staff. Spacious, clean room. Garage for our bicycles. Parking lot on the house. Good location to the leisure facilities. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rüdiger
Great place with good value for money
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • August 2012
I was only 1 night there, wellness offer was available and was also offered, I but we didn't make use of it. The rooms were large enough, the bathroom for this category more than top. Breakfast was fully sufficient and good. My recommendation was given. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Gabi
Wellness, good food and peace, that one finds hi
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2012
Relaxation, wellness and just take a break from everyday life is just great. The building lies wonderful quiet, as it is located in a side street is. To the center it are about 10 minutes within walking distance. The area is very nice but also very hilly, what actually should be clear. In the town center there are very nice shops and simply beautiful and quaint pub. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Kornelia
Bike holidays
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • May 2012
Gladly again at any time holiday with their property always in good hands the bike in the garage and people in the rooms read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Fred
Great, family-friendly run hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2012
Great, small hotel, three stars in any case okay. Wellness Practice in the house recommendable nonetheless. Hotel lies in a quiet side street, with easy access to the center or hiking trails. read more
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Martin
friendly and pleasant
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2012
We were as a family with two children (2 and 5 years old), as well as a friendly family with a child (5) for three nights in the hotel Andrea. The hotel makes a maintained impression, the furnishing more middle up until older age-groups at. read more
  • Room
    5.0

    we had lucky, that we -4bedRoom had booked, including one could get a telephone attic with bathroom, secluded small kitchen, two bedrooms and a living room imagine. The size of 50 square meters us pleasant surprised, this was, in particular, with the children a boon, quite a lot of space. The furnishings was very simple, but reasonable.

  • Gastronomy
    4.0

    As had half board booked, the breakfast is OK, also the dinner, both for the three stars are appropriate.

  • Service
    6.0

    The staff are very friendly and warm, they are to our every need and, in particular children they were very understanding and accommodating. The cleaning the room was tidy and clean.

  • Sport & Entertainment
    3.0

    The'wellness area' is visible, there is a small pool, as well as a solarium and a sauna, to request extras like massage (very pleasant!) be booked. Its wellness vacation you should definitely not.

  • Hotel
    4.0

    We were as a family with two children (2 and 5 years old), as well as a friendly family with a child (5) for three nights in the hotel Andrea. The hotel makes a maintained impression, the furnishing more middle up until older age-groups at.

  • Location
    5.0

    The hotel is located within walking distance to the center of winterberg.

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Dieter
Short vacation in Sauerland
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2011
We spent our men trip here for a short break in winterberg (four days) in winterberg and Andrea. The hotel is clean, the swimming pool is small but adequate, the sauna was okay. The hostess is correct and helpful, room was clean and big enough, also for longer stay, the breakfast was excellent, there was nothing missing. The Sauerland is well worth a visit. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Manfred
Hotel Haus Andrea winterberg getaway
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
Nice small hotel. Very recommendable for hikers and in the winter for ski drivers. Middle aged to older guests. Quiet, relaxing atmosphere. It offers a massage ., we have not used. Pool rather small, but clean and well maintained. Sauna every day for two hours free. Good location, one is in five minutes to get to the city without being in the hustle and bustle. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ralf
Great hotel in Winterberg
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
Our room (entire hotel) was very clean and characteristic furnished. The staff (the family) was very helpful for hiking and so on. The previous assessment, we can unfortunately only say who the guest information had desert that the staff was always on the phone is attainable if times none in the reception is. All in all a great week in hotel Andrea in Winterberg read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Katrin
Clean hotel but unfriendly Wellness a joke.
  • Hotel not recommended
  • Friends
  • Translated
  • Countryside & spa
  • March 2011
Staff almost never present. Unfriendliness of the mother. A Wellness total Should be a professional. Therefor the recruit. Also can clean it was. Food was Sunday for us not to recommend. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sabine
Comfortable small but fine Hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • April 2010
We enjoyed our short stay at the hotel and we really enjoyed Andrea felt comfortable all around. Menu in the evening was of course a changes, if early enough was told. Buffet breakfast very generous and delicious. Only with the cleaning of the bathroom should be a little more closely. But other than that, as I have already said, everything was spick-and-span. We love to stay there again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Steffy
Not recommended archived
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • February 2010
The hotel is not recommendable. We have never seen such inflexible staff and were very disappointed! There was only 1 menu and must be taken 18-19 hours, otherwise you're lost! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Distance to ski lift
    5.0
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Joachim
Very nice hotel, ten minutes walk from the ski resort archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2010
Well located. Hotel-own possibility for parking is available. Close to the beach and to the ski area. To the ski area you need to walk about ten minutes. The beach is not. The train station is within walking distance. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Daniel
Bad service and rude staff archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2010
Winterberg was a nice place, the highly recommended for a short break is. We regret that we cannot say the same about the hotel Andrea not, therefore, we want to share our experience in this report: We were looking forward to our short wellness holiday in a 'house' with three stars. When we arrived we saw a well-maintained house, made a good impression on us. At the beginning we were shown our room and we got the strong note, that the heating 'only if it really is very cold' on the highest level should be rotated. (A rare note for ... a paying guest). We had booked half-board, we were informed about the next meal times. At 18 hours there is food and a choice of one dish, no buffet or selection option. Shortly after six we sat together with other guests in the dining room of the house and waited for the service. It seemed a dark dreinblickende older woman, which our desires. We asked at the order for a meatless option, since my girlfriend is vegetarian. The reaction of the lady sloppy' vegetarian? It is bad!' you want but let's see. After a few minutes with the food, whereby the meat on the plates my my girlfriend was simply omitted. (without something else dazuzugeben we noticed then, that the other meat but quiet could bring. We had this in your face to judge but better not desired. The expression verfinsterte and we got a rate raunzt process, wrote, I would like to start, for us service history: 'the other I, if it is needed!'. The lady had demonstrated a good premonition, because it is not needed, as the food tasted on level of service was. In and around winterberg there are numerous hotels with good kitchen and friendly staff, so that there are numerous alternatives for a lovely getaway is. A stay at this property is not recommended. read more
  • Room
    4.0
    Cleanliness & linen change
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
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