Hotel Ibis Utrecht(3 stars)

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Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.7
  • Service
    4.8
  • Location
    3.7
  • Food and Drinks
    4.9
  • Sport & entertain
    2.0
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2 hotel reviews in Englishsorted by travel date
Juliane
Good hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2012
We have various rooms on a hotel portal booked. Unfortunately were of 5 room only 4 in the hotel booked, from which reasons also always. It was a pity that we as guests to the problem to worry about. The employees at the reception was unfortunately not very helpful. Also, that when booking a room with bed setting reserved was lost. There are loud the hotel only cots are bed setting, what a 7-year-old child is simply too small. Also here there was no reasonable solution of the front desk employee. We had to the zimmeraufteilungen new arrangements, which absolutely ... is not satisfactory. Everything around but correct. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Steve
Clean, modern and recommendable nonetheless
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
A modern, clean and renovated hotel with young staff. The room (216) was not large, but sufficient dimensioned, modern and in good condition( LCD TV, free Wi-Fi), the bathroom clean, neat and functional. For a stay around Utrecht to explore very recommendable. Tip: in the city center/ old town to arrive, simply the canal (Leidseweg) along (~ 30 minutes) The restaurant we didn't use -but made a well-kept and good impression. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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