Hotel InterContinental Hamburg (closed)(5 stars)

Fontenay 10 20354 Hamburg View on map

Average rating

166 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    4.9
  • Service
    5.6
  • Location
    4.8
  • Food and Drinks
    5.4
  • Sport & entertain
    5.2
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115 hotel reviews for undefined sorted by travel date
Diana
A large verlußt for Hamburg...
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
Unfortunately the interconti meanwhile closed. However, i shall briefly from my last stay reports. I was a guest in the last few days of the hotel and it was as always a dream. The staff very friendly and helpful. The pool and the sauna all great well maintained and clean. The rooms large and typical maritime flair, cosily furnished. Clear the furniture is not the latest but it has charm. The room service deserves praise, because it was everything is great clean. I think the closing of the hotel is a big verlußt for Hamburg. Really a shame. The hotel ... is located by the outer alster lake with a view of the water. From here you can enjoy wonderful walks and cycling start ( liehfahradstation circa 200 metres away from hotel). read hotel review
  • Room
    5.0

    The rooms are with charm and decor. Have an appealing size and are cleaned daily. There is a kettle, air conditioning, television.

  • Gastronomy
    6.0

    The breakfast is very recommendable, there were eggs in different variations, fish, meat, cheese... Everything for a delicious, extensive start to the day belonged to it. The atmosphere is very warm and the restaurant is always very nice after the seasons decorated.

  • Service
    5.0

    The staff the front desk are very friendly, helpful and around the well-being of their customers concerned. It was our stay very cold in the room and a technician came immediately the air conditioning took care of us well.

  • Sport & Leisure
    5.0

    In of the sauna and the pool ( a bit too cold ) i could always forget everyday life. Very friendly the staff also always on the cleanliness 8. and for example dirty towels right wegeräumten.

  • Hotel
    6.0

    Unfortunately the interconti meanwhile closed. However, i shall briefly from my last stay reports. I was a guest in the last few days of the hotel and it was as always a dream. The staff very friendly and helpful. The pool and the sauna all great well maintained and clean. The rooms large and typical maritime flair, cosily furnished. Clear the furniture is not the latest but it has charm. The room service deserves praise, because it was everything is great clean. I think the closing of the hotel is a big verlußt for Hamburg. Really a shame... The hotel is located by the outer alster lake with a view of the water. From here you can enjoy wonderful walks and cycling start ( liehfahradstation circa 200 metres away from hotel).

  • Location
    6.0

    The hotel is located by the outer alster lake with a view of the water. From here you can enjoy wonderful walks and cycling start ( liehfahradstation circa 200 metres away from hotel).

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Anja
Again and again!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2013
I love the Interconti Hamburg. May be, that a lot of money being invested should be, in order to the five stars be able to keep. But for me is the special about this hotel the staff's hospitality. It was our 2. visit and we are once again deeply impressed have been, how much helped us out. Far beyond the degree out, how could acts must be. The guests were treated in exactly the same, no matter how 'money bag' you walk around. I hope, i can this year further weekends there! And i hope, that it will again a ... menu in signatures there.-o read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Florian
Ageing/ in need of renovation
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
For this hotel is unfortunately to an outdated hotel, the urgently must be renovated. From the carpet in the entrance area to the elevator everything made a run-down and worn impression. In the room, equipped with a tv, it is not much better. The bathroom is a bit modern as the rest of the hotel, however in the area the bathtub already black mold traces made. That's unacceptable for a 5 star hotel and above all in this price not be easy. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Rosmarie
Who awarded the 5 star?
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • December 2012
We had a room for offer booked. I think there is a private floor. The key card only with lots of patience works. The room did not match a 5 star hotel. The double bed was divided. The badeingang beach the toilet in the middle of in the bathroom. The breakfast was very good. read hotel review
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    2.8
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Joachim
Great location on the lake
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Flagship hotel, a few steps away from the alster lake and 5- minutes by car in the town, great view in the roof restaurant read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Herbert
Definitely again! Here the guest is a king
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Mission, from the employer booked. Good choice. Four times a 'beautiful time' to stressful working day. The room large enough for 2 people with a really comfortable queen size bed. The room and the bathroom very clean and tidy. Perfect room service. My wife could (private) for 2 nights accompany. The additional costs were very accomodating and inexpensive will be charged. The staff are overall very friendly and accommodating. The breakfast buffet is generous and varied. The service excellent. There is also a cook for freshly prepared present. A bit but i must still complain about: 1. the good old ... teddy from the allegations of farbfernsehens could grind museum of hotel history here. 2. wi-fi at no charge in the lobby available, is however a bit slow. Express wi-fi included in the room is elsewhere long standard and would the stay comfortable. Conclusion: all in all, i look forward to the next stay in Hamburg and in the intercontinental. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Hans-Georg
Good services despite running insolvency proceedings
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
Familiar good atmosphere-despite running insolvency proceedings. The good breakfast buffet very friendly staff convince. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Angela
Very nice staff
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • November 2012
Very good value for money, very pleasant and helpful staff, in a good location alster lake read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Veronika
Comfort at the hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
The stay in the hotel intercontinenal Hamburg is very pleasant, relaxing and extremely recommendable! Location and value for money are correct absolutely. The staff are very friendly, helpful and competent. The highlight was the rich breakfast buffet! read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Uwe
Pleasant hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
We had the boat in Hamburg a good two-day stay. The staff were friendly. Altogether pleasant hotel with good breakfast. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Jens
Hotel inter continental Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
The hotel lies proximity to the center, is however nevertheless very quiet location. Unfortunately is the connection with public transport not so ideal. Breakfast we had only in the room. Generally it is relatively expensive, but the taste and the choice it gives at all nothing to complain about. A breakfast would probably even for two people enough. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
Close
Arnulf
Perfect base
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Rich and good breakfast buffet, room clean and spacious but no more young Quiet almost central location with great possibilities for walks, very friendly staff with good recommendations. Cleanliness in the entire hotel perfect. Unfortunately rather small spa area with only a finnish sauna and a steam bath. Very nice small indoor pool with view to the green, where even squirrels before the glass car. Taxi rank at the hotel is very pleasant and priced okay price after st. Pauli 11€ to the airport about 20€ read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sebastian
A great team!
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2012
I have this hotel because of its name and was not disappointed. A wonderful staff, very pleasant, friendly and helpful. Problematic I think, that it on the room no free internet -for a hotel this category a no-go-criterion! As well as marginal I think the available by crt, the has almost musealen character. As a result of the internet-disaster one can assume, therefore the lobby on the ground floor also evenings well visited-actually very pleasant. It was a problem, when then also the internet in the lobby anymore. Oh dear! Nevertheless a lovely stay and by the staff, it is ... still times said, was each problem more than made up for it! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Annegret
Good location on the lake
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
We were only one night in the hotel passing through. Therefore I can save for breakfast in the room, not much to the hotel services say. The room was clean and attractively decorated. Itself while having the windows open it was very quiet at night in the room. The breakfast in the room is relatively expensive (continental 20 Euro per person) but very extensive and tasty. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
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Thomas
Well-kept hotel in a good location
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
Very nice location on the lake, very well maintained and clean hotel. My room corresponded to a standard, was clean and OK. The dishes both in the room service and at the breakfast buffet were very good. Of the sauna-area did not convince me and spa altogether has no flair. The prices for food, drinks and the sauna-visit are completely overpriced and not justified. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Günther
Aging star hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
With a star hotel you would expect a higher standard, decor is very worn, staff very friendly and helpful. Peaceful location, a bit remote. Overall however reasonable read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
Close
Bernd
Value for money is good not
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2012
Value for money is good not. The comfort -room very simple, bathroom very small and shower in the bath with curtain. Mold on the edge of the bathtub. Ancient TV. Room very loud to the roadside ( bus-Arrive at night, current motors and loud voices of the driver, without that from the hotel intervened,) read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Michael S.
Very satisfied
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
We are very satisfied overall been In the morning, there was a fine big breakfast We enjoyed the beautiful bright room The location alster lake really impressed us In all areas the staff were very hard We would gladly come again read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Ruth
Very nice weekend in Intercontinental
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Great hotel for a Hamburg-city trip, directly at the Alster location is you in about, 10 minutes in the center. A tour of the town with the red double-decker bus (drives directly in front of the hotel ab) is just great. The staff are very friendly and accommodating. The breakfast was simple gigantic :-) everything your heart desires you got, also for guests the a lactose or gluten allergy is something for everyone... Great! Would definitely again inter continental book, because we found we super waived. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Christian
Ageing five star hotel
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • August 2012
In the years taken five star hotel with charm. In view of the price we paid completely fine. Especially the breakfast is to praise with siener richness and the possibility, if the weather is nice the terrace to use. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
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