Hotel Helmerhof(3 stars)

Frauenbergstraße 9 87645 Schwangau-Horn Show map

Average rating

27 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.2
  • Location
    5.2
  • Food and Drinks
    5.5
  • Sport & entertain
    4.8
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21 hotel reviews in Englishsorted by travel date
Michael
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
A very clean, quiet and tidy run hotel. The rooms have a sufficient size and are very good designed. We had the half board and were more than satisfied with the quality of the food,it was simply brilliant. Guests of all ages. read more
  • Room
    6.0

    The rooms have a pleasant size and are very good furnished as from the hotel described.

  • Gastronomy
    6.0

    As i have already mentioned quality and quantity of the dishes far above average. (super) The restaurant is great and lovely furnished and very clean. The kitchen is typical for the country, as well as international cuisine. The atmosphere in the restaurant, as well as in the entire place is very pleasant.

  • Service
    6.0

    Very nice, friendly and helpful staff.

  • Sport & Entertainment
    6.0

    Of the sauna and spa is very clean and by the size enough.

  • Hotel
    6.0

    A very clean, quiet and tidy run hotel. The rooms have a sufficient size and are very good designed. We had the half board and were more than satisfied with the quality of the food,it was simply brilliant. Guests of all ages.

  • Location
    6.0

    Very peaceful location but not apart, access to public transportation nearby.

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Sabine
Very beautiful hotel, very delicious restaurant
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Our short break in the hotel helmerhof in october 2012 was great. The room we really liked, the bathroom was small but very nice. We had a balcony with a view of Neuschwanstein Castle. The fruit plates and bottle of water welcome to us really enjoyed. The attached restaurant was very delicious and varied dishes. The breakfast buffet was varied and very tasty. The offered sauna we have (unfortunately) not used. Should we visit in the area his, is the hotel helmerhof at the top on our list! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Eberhard
Relaxing short break
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
In helmerhof everything is simply great from the reception until the cleaning staff. Everyone is very friendly and an amazing kitchen. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Monika
A place for feeling good
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2012
Medium-sized hotel, everything was very clean and friendly, elevator available, Nice large breakfast area and a great restaurant, all age groups and nationalities were represented Nice lawn with comfortable couches, large free car park, large terrace where one at noon coffee drink, dog friendly, wi-fi in the entire place, free internet station at the front desk read more
  • Room
    6.0

    We had an apartment for three people, bedroom was separated from the living room, nice sitting area, large bed, bathroom with shower everything beautifully cleanly and friendly, a balcony with two chairs and a table are also available, minibar, telephone, large closet, tv, hair dryer,

  • Gastronomy
    6.0

    There is a large cosy breakfast room, a delicious breakfast with everything you could wish for, delicious fresh rolls, no prebaked bakery items! Different variations of egg and coffee as much as you wanted. Then there is a nice restaurant, everything in bright wood furnished and lovingly decorated. Great menu, normal prices very comfortable atmosphere, all the food we ate were simply good and lovingly arranged

  • Service
    5.0

    You have extra stress, really great this friendliness especially during dinner and at the front desk particularly mentioned of two people are Sarah and mrs beckhaus, thank you very much again! During the room cleaning unfortunately, i must flush a point, not because the cleanliness but, because the cleaning staff simply in the morning annoyed had we our room left and its work could, if you after the breakfast still wanted to the toilet, you had to very quickly. But apart from that we had nothing to complain about all super nice! In the room was every day free 3 bottles of water made available.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Medium-sized hotel, everything was very clean and friendly, elevator available, Nice large breakfast area and a great restaurant, all age groups and nationalities were represented Nice lawn with comfortable couches, large free car park, large terrace where one at noon coffee drink, dog friendly, wi-fi in the entire place, free internet station at the front desk

  • Location
    6.0

    The hotel is located in a quiet side street, to the locks about, 5. minutes drive, to Schwangau circa 3. minutes drive, after feet are about 8. minutes, You can, if you also want to everything on foot explore, we had our dog with us and could take a nice stroll,

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Birgit
Beautiful, family-run hotel in a peaceful location
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2012
Friendly staff, a comfortable, clean room with a balcony, good, big breakfast and a good run restaurant with a varied map - what else could you want? We spontaneously for 3 days suburb and in a comfort room used. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Great hotel with very good dining
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
The food in this hotel, evenings, as well as the breakfast, were exceptionally good. Everything was freshly prepared. The room was spacious and nicely furnished. All in all a very good hotel and recommendable hotel in which we like to come again are. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Astrid
Family-friendly hotel in a great location
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
The hotel itself is quiet in a small place outside of Schwangau, but from there you could get everything worth seeing great reach. Royal may on foot be achieved, one is fast at beautiful lakes (with wheel, on foot or car). Austria is quasi around the corner and in 5 minutes you are in feet. We stayed with our 2 children much seen and done. Every evening we in the Helmerhof delicious eaten. We had only booked breakfast and with the food not set, but it was so convenient after eating directly to the room go to and as mentioned ... it was always very good and it gave plentifully selection on the menu. The service was very nice and personal and child-friendly ( small always got Gummi Bears to dessert given). So it is a very nice hotel, which we definitely book it again would! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Brigitte
Lovely hotel with view of Neuschwanstein Castle
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
Very beautiful hotel, everything was clean and decorated in a friendly style. Large seating area, nice balcony with relax -chairs and footstool. Restaurant spectacular. Food very tasty, big portions. Staff are very friendly. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Mike
Quaint, Bavarian hotel with Schloßblick
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
The hotel Helmerhof is a' grown' hotel. The recognizes you that, over the years by additions the space always bigger was. We were in a room accommodated, the with of the oldest part of the hotel belongs. It was our room really dark and a little dark. The double room was a generous size and the bathroom was in comparison to many modern hotels huge. From the balcony of the hotel you had a wonderful view castle Neuschwanstein and the tegelberg mountain, however also on the outdoor terrace and the parking of the hotel. Since we at a time in ... the hotel were, than this anniversary celebrated, was a big tent on the forecourt set up, each evening with different themes celebrated. Therefore I can't make statements the evening peace make, but I think the you otherwise quite calmly spend the night. At night it was in any case nice and quiet. The breakfast room, also in the old part building, was in my eyes a bit small. At full occupation with guests it is noisy and cramped. I liked the question opened, why not in the large, bright restaurant area breakfast. The selection at the buffet was big enough. Everything you nowadays expected was available. The staff were friendly all round and information very helpful. The restaurant is, as already mentioned, nice large and bright. The choice is very good. Also in the afternoons there are delicious coffee and cake. The proximity to Feet, the royal palaces and for example the tegelberg mountain, as well as the Forgensee left nearly no wishes to excursions desired. For body and wellness can appropriate program book, what we didn't done have. All together a very recommendable hotel with super good location. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Wolfgang
You feel probably
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
We were with the motorcycle on the way, the parking options behind the hotel was very good. The staff were very friendly, the breakfast buffet was varied, fresh and very good. We are very much looking forward to go back. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ingeborg
A dream has come true
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2011
My husband and I wanted to once again right new year's Eve celebrating in the case good food music and dance. Unfortunately only the good food fulfilled the new year's Eve and ended, that we left before midnight on our room went, as the two male band not bear was. Also many other Visitors left the restaurant. We had to the feast and we were so pleased disappointed. The food was the whole time one-time good and the staff very friendly and nice. The room was very nice and commodious, but it was in the new building very badly soundproofed ..., so that we in the old building move had to. There was silent, but the beds creaky so much, that we didn't was. The breakfast was really good, the coffee and the rolls were very good. It lacked a bit at the variety. In the hotel many family reunions took place. It was sometimes a bit noisy. The hotel lies actually very nice with a view of the locks, but a bit out of schwangau. According to Manfred are about 20 minutes footpath and feet also. Feet is a very beautiful place. You can many walks. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Emanuel
Wedding
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2011
The biggest problem was the service to the drinks to wait ten minutes and the service ' I have only two Hände'das does not go, especially if all other guests came after I had got your drinks. Dinner 19:00 to 20:00 the starter arrived at around 22:00 and the dessert with three courses and anytime again these two hands saying. We had the feeling that most operations not so welcome. Oh yes, and you don't get half two respectfully suggest the now closed the restaurant and you can make yourself in the lobby was still comfortable, they ... turned around 2:00 however the light. I must mention here but we invited to a wedding at this hotel and about 30 funny people were. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    1.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
  • Hotel
    4.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
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Sylke
Alpenländischer charm
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • November 2011
The hotel consists of a newer House and the older main building, in which our rooms were. Everything fit the style of the area, was very clean and neat. Free parking it is directly in front of the hotel. Because of time constraints, we could see the wellness area do not use (it also didn't take a closer look at), but that the use jacuzzi Euro 4, - extra costs, is not completely modern anymore. read more
  • Room
    5.0

    we had 'Castle view' and room on the second floor get, with direct view of Neuschwanstein. The alone one star power extra from ☺ the single room in the main building is older, relatively narrow, but very comfortable furnished. Kind decoration on the bed, a small table, enough Surface of counter. Small balcony with comfortable lounge chair-with appropriate weather you can certainly wonderful relaxation. Here one feels really well.

  • Gastronomy
    5.0

    We were relatively early during dinner, it was only the'small map ', but absolutely sufficient - very good cut-up and sugared pancakes with raisins, as well as a cheese spaetzle. Big portions, fair prices, friendly service. More comfortable guest room, all attractively decorated and really nice to sit. the breakfast was also good, everything available, you need. Scrambled egg was freshly prepared. Solely the quality of the pool was partly quite cleared plates left something to be desired (we were not late).

  • Service
    4.0

    the reception was friendly, you were directly to the room. The young lady, the next morning breakfast was, could have been a bit friendly and not to the question scrambled egg annoyed the eyes have... I assume that you noticed but, that was a little inconvenient, afterwards it was very accommodating. In the room my girlfriend has the window closed not correctly, therefore it pulled the whole night quite. The receptionist was immediately and the matter has examined, apologized and my girlfriend a jam jar as an excuse at the check out given. Nice guests, where I (it would be my room) at least one small Discount should have been managed.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    The hotel consists of a newer House and the older main building, in which our rooms were. Everything fit the style of the area, was very clean and neat. Free parking it is directly in front of the hotel. Because of time constraints, we could see the wellness area do not use (it also didn't take a closer look at), but that the use jacuzzi Euro 4, - extra costs, is not completely modern anymore.

  • Location
    5.0

    by car you are in a few minutes on the king castles and in feet. The hotel lies not far from the street path, probably the morning under the week disturbing. We were at the weekend -as it was really nice and quiet.

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Sepp
Not a family hotel
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • November 2011
I liked it especially at courtesy from from the front desk to the service in the gastronomy area, for a 3 star hotel it has a relatively high price! The breakfast buffet is rather lean, no fresh fruits, but only for example fruit salad. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Quality of food and drinks
    3.0
    Variety of food and drinks
    3.0
  • Service
    1.5
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
  • Hotel
    3.0
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
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Christian
Very nice hotel in top location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2011
The hotel has a great location a bit away from the Touristenwahsinn in hohenschwangau. A connection to the public transport is given. The tourist attractions are also within walking distance, especially if a hike is planned. The staff was very friendly and the breakfast. Our room was very spacious with a large balcony with direct view of Neuschwanstein castle. We can thoroughly recommend this hotel for couples. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Fabian
Very well run family
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2011
One noticed immediately that this hotel is very much under transport and to invest the guest have a great stay gun play. In particular the free bicycle rental with plenty of bicycles is a very nice guests of the house. The food at the evening by regional cuisine. A small tip for Neuschwanstein visitors: tickets (1.80 €per person) reserve, so you saved probably possible waiting period of two hours 1a. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Karl
It was also nice in summer
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2011
We were in the December last year, very satisfied, The weather in this time not really wanted to play, We also in the house, with a free sauna or in the cabin, we were never bored. A hot-ston massage for me and my wife had a facial and we enjoyed. Every day we had also a fresh bottled water in our room, free of charge, which is not of course ☺ We had booked a package + 1 day, there was a champagne breakfast and a super 5-course meal with aperitif costs. The remaining days half board, in the evening ... a 3-course menu (3 main courses for selection). On my birthday, we were in the renovated SpA in schwangau, my wife got a voucher from the hotel for four hours with sauna. the birthday get free admission. We felt very good there again. Despite holiday time in PV and by we were always friendly and courteous ☺ Only to be recommended ☺ read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gerlinde
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2011
We booked the hotel quickly before Easter Helmerhof in schwangau. The hotel is a family run hotel in a quiet location, which, among other things, a café with a sunny terrace and a restaurant with winter garden features. From the balcony of our room in the 'old building' we enjoyed a gorgeous view of the mountains, including Neuschwanstein castle. Many sights within easy reach. Also, the location of the hotel for many excursions, hikes and a visit of the thermal bath. Particular highlights include the quality of the food, the cleanliness of the whole house and the communication with the ... guests. We can recommend the hotel to hundred % and will certainly be back soon a holiday spend. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Karl
great hotel for us archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2010
We were really very, very happy in this hotel everything is correct we definitely felt really good aufe lifted, especially the excellent cuisine, really super The staff was very friendly. We will certainly return, perhaps next time again in the winter, as everything nearby is read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Klaus
The ' Castles' Visit Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
The hotel is located in the district of horn of schwangau. One is to foot in about 30 minutes in feet. Hohenschwangau castle and Neuschwanstein are the same nearby. Most (bus) tourists to 16:00 and then the castles in peace inspected to be read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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