Hotel Kristal Palace(4 stars)

Via Confalonieri, 8 incrocio con via Padova Show map

Average rating

115 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.7
  • Location
    5.4
  • Food and Drinks
    5.6
  • Sport & entertain
    5.2
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78 hotel reviews in Englishsorted by travel date
Tobias
Modern, clean hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is relatively new, the furnishing intact and on the height of the time. You can choose from breakfast or half board available. Through the cooperation with thomson are also many british people like German in the hotel, especially couple of all ages. The atmosphere is pleasant. With the cleanliness we were in any case very satisfied. read more
  • Room
    6.0

    Convinced us especially the bath, the very tastefully decorated and modern and furnished to a high standard is. The rooms even on the amount of time, the bed is huge. The furnishings is the category of the hotel, contrasts in quality and design but from other hotels clearly from.

  • Gastronomy
    6.0

    We had unfortunately only the breakfast. The dishes as one at the open designed kitchen in any case can see, freshly prepared. There is a rich buffet with of high quality products, the permanently freshly refilled.

  • Service
    6.0

    Personal service at the front desk in all languages with individual advice. Attentive but discreet service in the restaurant and at the bar on the roof terrace. Friendly, unobtrusive service with change of towels on request several times daily.

  • Sport & Entertainment
    6.0

    Beautiful roof terrace with a grandiose view of lake and mountains. The evening entertainment with live music and pleasant for all the guests can enjoy and discreet enough for all other guests unnoticed to stay.

  • Hotel
    6.0

    The hotel is relatively new, the furnishing intact and on the height of the time. You can choose from breakfast or half board available. Through the cooperation with thomson are also many british people like German in the hotel, especially couple of all ages. The atmosphere is pleasant. With the cleanliness we were in any case very satisfied.

  • Location
    5.0

    The hotel lies slightly off the beaten track the main street, but still very central. Through the distance to the other hotels and the through road it is very quiet. From the higher floors one has a fantastic view of both the lake, as well as the picturesque hinterland. To the supermarket it is a two minutes on foot. Parking spaces are sufficiently available.

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Jutta
A wonderful, the one allow should
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
We have wonderful days spent in this hotel and very like to come again. Hotel, staff, breakfast buffet, junior suite, outdoor areas great! Pictures on half board and reality 1:1 read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christian
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We had a wonderful stay in the Crystal Palace. Very good food and class service! A beautiful surprise for my wife was the booked 'romance package' on the day of arrival, which for a small extra charge book leaves (the extra charge is worthwhile). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Achim
Perfect hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Perfect and very modern hotel. Understated but very good service. In town for certain one of the best hotels. The hit the skypool on the roof with a view of lake, city and hinterland. Also the half board is simply recommendable. Smart modern Italian cuisine for super cheap price. Four stars plus is 100% ig. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Julia
Nice vacation in well maintained atmosphere
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Crystal Palace is a beautiful, well-maintained hotel for the short break on lake Garda. The guests are too many couples without children. Because of the gehobenenen standards the atmosphere is in the hotel, especially in the restaurant/ bar area, quiet and relaxed. The rooms are in good condition, only the carpet was in our room a bit soiled. The small outside area is very beautifully built and well maintained. Same goes for the roof terrace and the pool. read more
  • Room
    5.0

    We had a corner room, this was well equipped ( hair dryer, bathrobe, air conditioning, 2 balcony, safe, tv). If you have opened window sleep you hear music from the piano bar on the ground floor ( around 22 to 24 hour).

  • Gastronomy
    5.0

    Good and always fresh selection at the breakfast buffet, very good Cappuccino. For dinner we can unfortunately say anything, apart from every evening well visited.

  • Service
    5.0

    Very attentive, nice service - at the front desk like in the restaurant and at the pool bar.

  • Sport & Entertainment
    6.0

    Very wonderful pool. The water is not heated, heats up on warm days but relatively quickly. Fitness equipment in the outdoor area ( roof terrace).

  • Hotel
    5.0

    Crystal Palace is a beautiful, well-maintained hotel for the short break on lake Garda. The guests are too many couples without children. Because of the gehobenenen standards the atmosphere is in the hotel, especially in the restaurant/ bar area, quiet and relaxed. The rooms are in good condition, only the carpet was in our room a bit soiled. The small outside area is very beautifully built and well maintained. Same goes for the roof terrace and the pool.

  • Location
    5.0

    Because of the location in the second row you couldn't hear any traffic noise from the busy street around the lake. On foot rreicht you in about 5-minute walk from the shore of the lake and in about 15 minutes' walk the historic part of riva del garda. To Torbole around 25 to 30 -minute walk.

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Carsten
Wonderful in the Crystal Palace
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
In the 2. Row located ** ** s -hotel, therefore from Hauptstraßenlärm spared. The best is the on the roof terrace located pool, from the Lake Garda and the huge mountain scenery to be seen are. We booked half board and were thrilled by the culinary offer with breakfast and dinner. Bicycles are available, so that the area by Pedes can be explored. At the end of the evening you can on the roof terrace at the pool bar candlelight dinner and live piano music one or two SAG enjoy. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Thomas
Super hotel in a good location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We had five nights including breakfast booked, which (for US) was totally sufficient, since we during the day anyway weren't in the hotel. Rather we were on nearby Routes or places to go on the way, which from the hotel very easy to reach are. Generally the location of the hotel is great, it is only approximately 5 minutes on foot from the lake. From the busy village (main -) street was not noise wahrnzunehmen. The room ( included bathroom) was big enough, well equipped and (almost ) always clean. The only small point of criticism about the room: the ... air conditioning is, at least in the room, in which we were, right on the bed orientated. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Carmen
So, well!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
We booked the hotel amongst others because of the very good reviews. Also the photos looked promising. But: in my opinion are the reviews strong exaggerated or were diapered. The rooftop pool was a cloudy Broth. The view from the terrace is admittedly great. But the picture of the pool and then the disdainful reality are a cheek. One noticed already, that seeks, through a lot of gloss and Marmoreffekt somewhat 'special' to represent, it is however somehow in the approach to organize. The rooms were but already quite large, also the bathroom was extensively. But also here: by the ... special type of drain the shower ( a marble slab, under the are not cleaned can), stinking it easy and I don't imagine, as it appeared. Furthermore scuffed walls, cobwebs, altogether a cool, reserved office-well-behaved, unloving atmosphere in the hotel. Unpleasant we found the reserved service for breakfast, we were only once ignored. So we were a bit disenchanted and disappointed and were glad, again to go home. We would recommend this hotel to anyone. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Gabi
Very friendly hotel with a dream -pool
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
The hotel is beautiful, particularly the sky -pool and the pool bar are top class. All of the staff are exceptionally friendly. Quite I would particularly like to highlight the very friendly and attentive lady, the daily the room cleaned and evenings the bed turned down and the ' Schlafwäsche ' nicely decorated We had only booked breakfast, because we evenings always on the way were. During the day we mainly at the really brilliant roof pool anyway. The view from up there is great, you have the whole day sun and the surfers on the Lake Garda observe, read ... or just enjoy a cocktail. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gaby
Definitely again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
I can only echo the positive reviews the previous reviewers. It fit simply everything! The staff are friendly, from the housekeeper to Restaurantschef. The kitchen is from the restaurant by a large glass pane separately, you can each at work watch. Everything was clean! The view from the sky -pool in the mountains and on the Lake Garda simply amazing. In the town itself, you can on foot or by bike many undertake, so that you the car really for the time of vacation can leave. So we will certainly be back again and take our friends with. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Alois
A suitable gift to the wedding anniversary
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
A brilliant atmosphere the celebration of the anniversary, any comfort, sky -pool at night with music was The high-light. Center riva also on foot easy to reach, Boardwalk anyway. Two successful Days, although check in from 14 o'clock relatively late. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Ralf
Brilliant hotel with great service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Very modern hotel and very clean and great room. Wonderful and clean bathroom and very peaceful. read more
  • Room
    6.0

    Very beautiful room with air-conditioning. Totally nice and clean bathroom. Air conditioning work great, extremely clean and new room.

  • Gastronomy
    6.0

    1 top service restaurant with open kitchen, 1 pool bar and restaurant on the roof, 1 bar on the ground floor very good quality, also something for the eye and plentiful very clean and good choice of food very attentive and quick clearing. Totally pleasant staff.

  • Service
    6.0

    Very attentive, helpful staff good communication in German and English top cleaning of the rooms. Totally helpful for ausflugsauskünfte (with brochures)

  • Sport & Entertainment
    6.0

    Great clean pool on the roof with wonderful view.

  • Hotel
    6.0

    Very modern hotel and very clean and great room. Wonderful and clean bathroom and very peaceful.

  • Location
    6.0

    Very small distance to the beach and supermarket. Far enough away from the main street( therefore extremely quiet) a short distance after riva center.

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Hermann
Great holiday-everything was great
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
We have a week vacation in Kristall spend. It was all around a succesful vacation. We had wonderful weather so that we every day breakfast on the roof terrace revenue. Just amazing in this backdrop the day to start. Otherwise everything was great and we will definitely come back again read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Frank
First class hotel with great service
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Very modern hotel and very clean and great room. Especially shower without shower curtain! Half board ( I can only recommend, there excellent food Average age about 40 years. Ideal for couples without children Not too big and very wonderful pool on the roof read more
  • Room
    6.0

    Very beautiful room with air-conditioning and very modern bath with a big shower and balcony

  • Gastronomy
    6.0

    1 top service restaurant with open kitchen, 1 pool bar and restaurant on the roof, 1 bar on the ground floor Very good quality, also something for the eye and plentiful Very clean and good choice of food Very attentive and quick clearing

  • Service
    6.0

    Very attentive, helpful staff Good communication in German and English Great cleaning of the rooms and great handttuchangebot (2 times per day is a change possible) Complaints there was no! We really didn't miss anything and felt very comfortable

  • Sport & Entertainment
    5.0

    1 pool but for people, who like quiet want ideally

  • Hotel
    6.0

    Very modern hotel and very clean and great room. Especially shower without shower curtain! Half board ( I can only recommend, there excellent food Average age about 40 years. Ideal for couples without children Not too big and very wonderful pool on the roof

  • Location
    6.0

    Very small distance to the beach and far enough away from the main street Short paths after riva center Very good starting point for many excursions in neighboring and lakes Good location even if it is hot, since always a slight breeze blows

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Carlo
Great hotel in riva del garda
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
Fabulous hotel in the direct vicinity of the lake garda. Very nice. Modern room with modern bath. Cleanliness in this hotel is great. Breakfast buffet and dinner are a highlight. Helpful and very friendly staff. read more
  • Room
    5.0

    Very spacious and modern room. Very clean and comfortable. Small but very nice balcony with a table and two chairs.

  • Gastronomy
    6.0

    Breakfast buffet, as well as dinner a delight.

  • Service
    6.0

    Service excellent and very friendly staff.

  • Sport & Entertainment
    5.0

    Pool and pool bar on the roof of the hotel are unique.

  • Hotel
    6.0

    Fabulous hotel in the direct vicinity of the lake garda. Very nice. Modern room with modern bath. Cleanliness in this hotel is great. Breakfast buffet and dinner are a highlight. Helpful and very friendly staff.

  • Location
    5.0

    5 minutes path to the lake and about 20 minutes to the center of. Riva. Free bicycles in the hotel available.

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Gabriel
Wonderful vacation in Crystal Palace
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Our vacation in Crystal Palace was simply wonderful. We are on recommendation of friends come here and were very nicely received. The roof terrace with a pool and bar is an absolute dream. The staff are very friendly and the food excellent. We had a junior suite which was very nice and a large bathroom. On the day of departure our car a burner of the manager of the hotel has helped us right away and we were shown to a workshop driven where the tire was repaired. Also in this situation we were very well looked after. We recommend ... this hotel our friends and come would gladly come again to to spend our vacation there. Top! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Michael
Great hotel with sensational roof terrace
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
A very nice and really new hotel. Rooms and location very clean. Pool with beautiful view. On arrival was our room still not ready, but we were immediately offered the above with a cocktail at the fabulous roof terrace to spend. Although the hotel is fairly new, there were still one or another body, the improved-but nothing bad. The staff were always friendly. The breakfast was very tasty (good quality), but with limited selection (yet something for everyone). Also the possibility the breakfast on the roof terrace -a super start to the day. ' Strand' is within walking approximately 7 ... minutes out. The center of riva you can reach in 15 minutes on foot and 20 minutes over the promenade. A nice walk to or from the food to the hotel does not harm. Riva at night is also very clean to look at. Local, shops, are all in close distance. The hotel offers also citybikes on, with which one everything around riva visit. The room was brilliant, modern and a great size. A parking space there were right at the house (however only limited capacity). At the day of departure the non-cash pay unfortunately not. But here we were from the hotel private bus (actually for the staff and not for the vacationers thought) to the next hotel of the family brought, where the card was possible. Italy stop ☺ read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Michael
Great hotel with beautiful panoramic views
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
We spend already the 2. holiday in this hotel. The furnishings and the service are very good. Brilliant is its Panoramadachterrasse with a view of the Lake Garda and the surrounding mountains. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
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Jana
Great relaxation with special flair
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2012
We were able to get a dreamlike short vacation in Kristall Palace's. In particular the fine cuisine, the tasteful room, as well as the romantic atmosphere night at the pool bar on the roof of the hotel with pianist made for a completely relaxing stay. Particular emphasis should be on friendliness of the staff, the very good room service (2 times daily housekeeping) and the attention to detail ( amongst others additional bathing shoe to the normal Hotelhausschuhen, Spotless). The extensive breakfast buffet, as well as the varied choice as a part of the half board and the wide selection ... of wines at reasonable prices could convince us. Thanks again for the wonderful days for our wedding day in the Kristall Palace, we will come again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Karin
Dreamlike stay in a hotel the top class
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
To the hotel in general can be said, the whole furnishing was very new works. For cleanliness at (almost) every corner to - the rooms were always cleaned properly. Even evenings will go beds and if necessary new towels brought. Merely for breakfast were greeted by a waiter the crumbs of the guests with hand just from the tablecloth on the floor striped, instead of one new Tablecloth for the next guests put on \u2639 not so nice, if you are right next to it sits. Both the lake, as well as the center of riva are on foot easy ... to reach. A free bike rent there is also, just a pity, that the hiring only until 19 o'clock works. Also on demand there was no longer rental possible. The staff are always of assistance - the suitcase were brought to the room. One US safe, room key, mini bar, breakfast Times, TV and so on everything was explained in detail. Check in/-out folded smoothly. The beverages at the bar could to the room written and were at the end with usage. Really unique in the hotels the environment the skypool on the roof terrace with 360° all-round view, as well as the restaurant with massive glass pane, the view of the clean decent kitchen releases. Short: we will gladly come again, at any time! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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