Hotel Iberostar Hacienda Dominicus^{(5 stars)}

The furnishing of the rooms is good, but is rather a star hotel.

Rather disappointing for a 5 star hotel. Canteens feeling and tasteless food choice was good.

The entire staff is extremely friendly and tried hard!

Who at 6:00 o'clock on vacation gladly rises, for a beach chair at the beach in the shade to get is in the right place here. The loungers are mostly broken and are badly in need of replacement. The beach section, as well as all other grounds, is very clean kept. There is a wide range of activities for all age groups, because none bore! An unobtrusive but dedicated entertainment.

The rooms are outdated, however the condition is ok. Tip for kontaktlinsenträger, there were no makeup mirror! The outdoor facilities are a lovely well kept dream! The audience is international, the average age rather 40 + and therefore is also the unterhaltungsprogram in the evening, rather boring, in huge and caring effort of the entertainers, this to you. We the offer in the main restaurant -atmosphere of a cafeteria-disappointed. This is more like a 3 star hotel! There it does not help also, that in the 4 specialty restaurants a la carte can be eaten...

The hotel is thanks to the new motorway from Punta Cana well and easy to reach.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

4.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Restaurants & bars in the area

2.0

Proximity to shopping areas

2.0

Transportation connection and available excursions

4.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Other leisure activities available

5.0

We had to the front desk again our wunschzimmer in the third building. the room was spacious, clean and was daily cleaned perfectly. That only the missing, is a kosmetikspiegel. Our television didn't work. Mornings at the front desk reported-in the evening we were inquired by telephone and we had to look up-everything perfect.

The food was always very good, rich, high quality. The new chef and his team are putting new accents. At about 1000 guests and about 400 staff is the quality excellent. On some days we could 5 types of fish food and everything tasted super. Also in the specialty restaurants we were always satisfied. The beverages at the beach bar (yan and Ramon 2) and lobby bar (Ramon 1, eduardo, Carlos) were always consistent. My requirement 'no sugar' was fulfilled.

The complete staff -, whether reception, cleaning lady, restaurant, bar, entertainment, gardeners, technology and so on. Is very pleasant, attentive and with a few spanish words of us and a friendly appearance is always immediately a smile certainly. Many in the restaurant, at the bar and the housekeeping staff had recognized, even though we only 2 weeks every year there are. That means for us, that the staff over years in the hotel busy and feel comfortable. Tips are definitely not expected but gladly seen. We have for example daily 1 $daily on the pillow and left the greatest placed a handtowel decoration from esmeralda and your colleague found. The room was always cleaned perfectly and the fridge filled.

Sport was swimming and walking. The 1. bathroom was daily ready to 06,30 in the morning. The pool we stayed in the 5 visits not use, since we in Karibik go to swim in the sea. The entertainers were friendly and accommodating. Even if we nothing to have gone through, we had Nicolas, lady gaga, Jimmy, nersy and other good, merry contacts. They have always cared for us without being pushy and in the evening at the lobby bar help us stop made. The theaters have we unfortunately not visited, since we were there in a group at the lobby bar from Ramon, eduardo and Carlos well were. Before the use of the entertainers we but nevertheless respect

Even with the 5. the ihd we were very welcome and satisfied. The gardener had much new excogitated: planting orchid gardens, bouganvilla, the courtyards and so on. Tiles at the pool were newly authorized, external showers were partly renovated, the gym is in a central body newly built and furnished with modern equipment. At the beach: new umbrellas, new pool chairs. The abundant trash/ashtrays were many guests however not used, so that staff the beach raked and sifted has. The cigarettes of the smokers belong in the available ashtray and not in the sand, where the children play. It is a bad habit food to the beach chairs and the remainders simply lie to let-bugs.

You can dare calmly on the beach in the village of dominic to go. There, there are cheap but also very good shops (for example department store el mundo). German speaking desk can reliably with seavis or Andy be booked. Our excursions we booked for years already from Germany over the internet at seavis /Udo Germany. Certainly at some places very directly but talked to in a friendly way. Then you say ' no gracias' and goes on. We were also to foot to bayahibe about 1 hour or you can go by bus 1 $ (in front of the hotel) or taxi. Shops, restaurant and the slopes of the Saona-boats are interesting. Of bayahibe you can take another bus to laromana without fear.

The rooms are big enough and are always well cleaned. The air conditioning is quiet and hardly to be heard. We stayed this during the night not turned on, but the balcony door open it was enough. The fridge was always refilled. The only water from the tap not edible is in these countries is actually clear. But to showering and teeth deseam are it. There is nothing to complain about.

It several restaurants there was already sufficiently described. The quality of the food is good and sufficient and if you think how many people while those is the masterpiece of the chefs. The selection of the dishes is so varied so something there for every taste is.

The staff is very friendly and always in a good mood. She are very willing to make an effort to even learn german as victoriano or Antonio The staff is already several years in the operation which a good was capitalized life. You will also again and again recognized, and there is a big hello. There is lots of regular guests always stay there again. Our zimmerfee, tip from us in Peso.

Our sport was for morning 6:30 a. m. swimming in the sea What is unique, since in the sea hardly people are and then a break at the beach confire. The loungers in the first row were not german so early occupied, but other nations. Umbrellas and beach chairs there was also at 09:00 o'clock not more in the first row however Further back already. The showers were all renewed. Also the loungers were cleaned and there were new. The entertainment Was not intrusive and very funny by lady gaga and Nicolas and the other. At the lobby bar we were Ramon, eduardo and Carlos good and very well taken care of and there was a funny society.

We were for the 10. time in ibh and very satisfied as ever. The ibh consists of 7 houses the connected with one another are. In between the restaurants. The rooms are big and very clean. There was nothing to complain. The guest structure in this period from all the countries of south america to Canada, Amerika and russians. The germans are not strongly represented. For cleanliness at the beach great value, although there are always guests everything cups and cutlery on the floor and cigarette butts also. I think that is not good. The poor workers must have the dirt then wiped.

As the hotel by the beach lies are only minutes to the beach. The drive from the airport to the hotel takes now only 50 minutes since the highway is finished. That all places circumvented. At the cabins over the path at the other hotel and long around the corner then you get to the village of dominicus with shops also the department store el mundo. There are various ausflugsbüros as Andy and seavis. Whereas seavis special trips has. You can also with the bus of the locals in front of the hotel after bayahibe and la Roman drive there in Jumbo a super department store after american art

As described above the rooms are (junior suite ) very big and spacious. The first room had only a shower, the 2. rooms have a bath. We had with our room a corner balcony and so in both directions look. Verstauungsraum there were enough. Tv is available with a german-speaking channels (Deutsche Welle), air conditioning, as well as a deckenventiltor are available. Mini bar is filled with 4 cans of beer, 1 fl Cola, 1 fl Cola Light, 1 fl Sprite, 1 fl Fanta, 4 fl flat water, 2 fl mineral water and specially still 1 liter fl flat water, as well as a coffee maker or tea. Telephone was available, but not used.

There were 4 topic restaurants (mexican, japanese, steakhouse & gourmet restaurant). One could 3 times/week in one of the restaurants (with reservation). There was but also the el ingenio, there was breakfast, lunch & dinner in buffet form (canteen quality). Late risers could from 10 to 12 o'clock at la goleta breakfast, lunch there was from 12 to 14 o'clock el ingenio, from 12 to 16 o'clock la goleta, from 16 to 18 o'clock there were snacks and cakes in the la sombrita and dinner from 6:30 p. m. until 22 o'clock. Even at night, there were snacks at the mexican restaurant. The food in the 'restaurant' (buffet) was always very nice arranged and the selection was huge but unfortunately it didn't taste. The pasta was tasteless (without pepper & salt it was not at all), the meat tough and mixed, the scrambled eggs at the breakfast was to three-quarters liquid and some dishes had a undefinable taste. Sometimes less is more... Really dishes typical of the country were the exception. The food the steakhouse and the gourmet restaurant was very good quality. The pool had a pool bar, at the beach was the beach bar with the beautiful lighthouse and in the lobby was also a bar. Unfortunately the cups were damp stacked, thus smelled and tasted almost every drinks after chlorine.

The friendliness left some staff to be desired and you could them to see, that they did not have desire and totally gene ffs was. And in the lobby all were friendly. With english one could understand very well, some could also a few words in german. Henry could speak fluent german of the lobby. The cleaning of the rooms has already been described above. If you wish or concerns like for instance a technician for the air conditioning, safety deposit box, etc. Needed became it quite quickly. However switched you with complaints on passage and you were with evasions abgespeist.

Sport programs we didn't use, but there is a gym. Animation also not used, but it was the distant fun to look at and they were not intrusive. The loungers we had, were not broken. Unfortunately there were not enough small tables. By the pool there was even cushions for the beach chairs. Very bad in this complex was the pool chair reservations. At the beach was at 6 o'clock in the morning the complete first row occupied from french & spanish. We were wondering, whether you the loungers not before you go to bed reserve. At 6:45 o'clock there were only in the 3 or 4 series free chairs, although every screen in 5 languages the it prohibited is to reserve chairs. On arrival there was a Dina 5 envelope with all rules & rules where the liegereservierung not allowed. The complaint at the front desk we were told, that at 6,45 o'clock a security by and the towels einsammle (we didn't see). By the pool were also the loungers from 6 o'clock arranged. It is a beautiful large pool area with a hot tub in the middle. Unfortunately there were broken tiles in the entire pool the very sharp edges, where you could get hurt.

The complex is huge and spacious with over 500 rooms on 7 guest houses distributes. We were in the house 4 (junior suite) and had to lobby the broadest way with about 10 minutes on foot by the complex. Thus we had it but only a couple of steps to the beach & pool. At first we were on the ground floor with a view of fresh angepflanztem' greens' and you could with a view to the left the sea imagine (extra a few Euro more paid for sea view). The change was due to Henry (good german language skills) within 24 hours quite good to the top but unfortunately it was not the desired view of the sea (see photo). We booked through the change 2 rooms occupied, in the first room we had 2 separate beds not time together could (it was our honeymoon). In the 2. rooms had we had a large bed. The rooms were huge, spacious and somewhat outdated now. The first week was the cleaning of the rooms still ok, but in the 2. week, to 3 days without tip one could see, that the room only superficially cleaned (sand was on the floor, no figures, dirty bathtub...). Wi-fi was fee (3$ = 2 hours, 50$ = 1 week), as well as the safe (2$ / day) also. Otherwise food & drinks for the whole day. It were lots of spaniards, french and russian on the complex. Germans and americans rather less. The average age rather 45 +, we were with a few a few exceptions, the recent (26.30). The park was very clean and well cared for. The gardener every day their best and were always at work.

On the flight we are in santo domingo and had a transfer time of about 1.5 h to the hotel, the takeoff was Punta Cana with a transfer time of about 1 hour. The streets are with the exception of the motorway not in a good condition. The next town (dominicus) is 10-15 minutes on foot distance. Bayahibe with the taxi circa 20 minutes (but not a romantic fishermen's village is, like it in the catalog always described). Outside the complex there are a few small shops, the not recommendable are, as extremely expensive. On the complex there was a iberostarshop, zigarrenshop, souvenir shops and a jeweler. Otherwise in surrounding area apart from a casino and a couple more other hotel areas nothing. Public transportation we didn't use, if you the hotel go, you will immediately after a taxi asked.

Room was ok. The zimmermieze has their job well done and was even from and decorative work. Extramiete for a display/necessary safe i think for the price an isolence, but unfortunately there is the often. And every time i propose me on ☺ Bathroom was ok. A small bit of mildew in the shower and the shower did not fix. Is however no 'the end of the world'. The toilet american design worked better than i suspected had (like an airplane bathroom). However the lever was broken and you had to manually again moving backwards, otherwise rippled the water awake for hours before itself.

For me fit very well. One has the choice of several restaurants with/without service. The selection is rich, the preparation of delicious. The orientation is typical of the country and international and not too american. A huge compliment for the preparation of fresh fruit juices. It is just delicious.

As there is nothing to moan - almost perfect. The staff is definitely friendly & cooperative. The entertainment must do its job and do it in quite funny art & way. I have been there yet too much, even if i rarely animate leave.

Pool is large, but a little cold for me. Well, it was probably rather a substantial refreshment serve. In the disco i was not. The theater and the events were ok. There was once a Michael Jackson imitator. I felt back and forth wily. On the one hand was the really good, on the other hand felt the matter a little bad. Everybody has to decide for themselves. Good places at the beach are without (the undesirable) reservation rare.

After the search in holiday check and thus for me/us fantastic. We really liked and we will gladly once again.

The location is good to very good. Remote, but not in the middle of nowhere. Beach is ok. The staff often rum and collects the leftovers/waste (unfortunately) on. Access to the hotel via beach is quite strict controls.

The size of the room (upper floor) was perfectly adequate. The beds were very comfortable. The television we didn't use. The cleaning in the entire room and bathroom was superficially and fell one day completely from. The mini bar was regularly filled.

The offered quantity of food and also the diversity was completely sufficient. Unfortunately the quality not very good. For example was the vegetables, as brussel sprouts, broccoli, cauliflower partly not, so that you hardly cut, let alone eat. The atmosphere in the restaurant and partly also in the main restaurant just a nightmare. In the beach restaurant came additionaly, that the tables mostly sticky and were dirty. The 'clean' plastic cups at the beach bar were completely damp ineinandergestapelt -a very unsanitary matter. The ordered water at the leuchtturmbar was partly after chlorine, the water at the lobby bar was partly moldy. We got a reservation for the steak for a evening leave. We were about 10 minutes more and the restaurant was only 1/4 manned, we should, however, up to the time of reservation wait...

Unfortunately the friendliness limited to the ' simpler employees' like gardeners, waitresses and waiters (except bartender leuchtturmbar ). The slightly higher staff partly with headset at the ear (main restaurant) was only at the entrance. The german 'service', What we only on last day the stay were told, was as security at the entrance the main restaurant and 'wait' point to be addressed. Really this should 'as supervisor' around his. Our check-in took about 2 hours, since room card didn't work. Here ran after 10 hours flight and halsbrechereichen shuttle to the hotel, equipped with one of the front desk staff created sketch about the location of the room, to find out, that the room cards did not work properly programmed were. As this then programmed and we were the view of the room looked, came the next shock-view of the back of the cafeteria the neighboring hotels combined with noisy ventilating noise. Result change from haus 7 into the house number 6, which was a bit further away. Room cleaning only superficially. The lower shelves of the closet were completely dusty. On a day neither room cleaning still refilling of the minibar also no water. There the water from the line is undrinkable - unacceptable! Table on the balcony was only sporadically cleaned. Clogged toilet was only after 3 complaints cleaned-these we have in no other hotel experienced... German of the staff only limited, communication mostly in english. We have this hotel retreat, as we both's birthday during our stay we had. One of them was even a round. From the side of the hotel management, we were not even birthday greetings-good hospitality?!

The evening shows were partly very good, but the available places within the chamber absolutely not enough. The loungers at the beach were dirty and not working. A waagereichte reclined position drives was impossible. The small side tables during our entire stay not cleaned-mould at the getränkehalterungen. Showers were available, pool and disco we didn't use.

Beautiful well-kept complex with tropical plants and wild flamingos, ducks and peacocks-you think in paradise it could not be more beautiful. Unfortunately you are in the Iberostar as a guest only one paying point. True hospitality looks differently-there are countless examples of the world. Wi-fi and safe is at an extra cost. During our stay was the guest structure international, few germans, but instead very much spanish speaking guests, americans, russians, french. The average age tended rather to somewhat older guests.

The hotel is located in 1st row to the beach. Depending on the location of the hotel/room either very short distance or a few minutes walk from to the beach. Transfer from Punta Cana International Airport until to the hotel circa 1.5 h in the partly very breakneck pace in the dark. In the hotel area there are 2 shops, which however closed in the evening and a casino. Evenings out of the hotel walk to go is not advisable, as it first, no infrastructure and one second will be charged of dominikanern is addressed, for anything to buy to rent a taxi, etc. The shops in the hotel are very boring, few offer and strong prices. The beach section was nice, but limited. On the one side is the access into the sea by rocky underground lined with sea urchins a bit harder. In addition there are the small catamaran, paddleboats and diving boats. On the other side, where the access into the sea comfortable is (fine sand) you felt sometimes as in the open-rir swimming pool full of people. Snorkeling was possible thanks to the artificial riffes, but in relation to the capacity and through boyen hour.

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

5.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Other leisure activities available

5.0

We stayed in room 1202 and were with the size and the equipment good. Had 2 very comfortable king-size beds. There the air conditioning super was quiet could at night as well with the area very good sleep. The offered german channels (dw and satellite. 1 or ProSieben) were somewhat very poor, since except messages all records are, several times, sometimes without sound, be played. The cleaning of the rooms was excellent and fast and the maids cleaned every day with the beds and in the bathroom draped 'towels in animal shaped were placed' for surprises. Fittings in the bathroom should be once again be urgently renewed, are not completely which one from a Iberostar - hotel offers.

Great prepared food, which was also super was presented. Massive choice, very varied. Who there nothing to eat finds, is no more to help, the best stay at home. Drinks/cocktails were always top. Everything!

One could say, that the staff exceptionally friendly and accommodating. The largest muffelpeter with a smile met. The service also worked without or little tip. All tourists should be perfectly clear, however, that a good service of course with a tip to honor is. This is obvious, or we give home for example for hairdresser or in the restaurant no tip? Particularly to thank you we would like us with victoriano, the us always in front of the restaurants so nice,. The always pleased, if he again a new german word has taught. In yan and Ramon from the bar in lighthouse, the us excellent with drinks catering and always with a sincere smile. Great! Our special thank you we would like to take johnny and altagracia the restaurant say, since those two quite extraordinary and special are: in an incredible speed, used cutlery and glasses cleared away, drinks were refilled, tables again completely newly restocked, and everything always with a smile and some of them even with a song on the lips.

An eternal problem early in the morning to the pool or beach hastenden'liegestuhlreservierer' dar. Surprisingly, this is as always wrongly claimed, no only german bad habit. In the meantime, these international. Catastrophic and not understandable, since there are sufficient beach chairs and umbrellas.

Very nice, very clean hotel (maximum ground floor + 2 floors of the individual houses) with great garden and pool area. In the in the garden the large pond scrimmage flamingos, different entenarten and water turtles. In the hotel free current peacocks are a feast for the eyes, although this is of course a certain pollution concerns. ( but quickly eliminated) In the first 3 weeks in february present guests came from different nations. No significant major peculiarities. But there is again and again the the hotel across the street so to them behave, that you all serious ask, whether these people with the d-train through the upbringing bombed are. All which should be quite clear: People the slavery is long abolished. Stay but simply quiet and serene, even if's something to complain about there. Also with us home runs not always everything was smooth. Tried times with a smile. S' costs nothing, but incredibly much!

The newly built by motorway from the airport to bayahibe is the journey still about 1,5 hours, but, for each of the the usual straßenzustand in the dom. Republic knows, very relaxed. If you're looking for peace and quiet this hotel is the right place, there the next, smaller town is a bit removed. So that's why no noise. You should a room to the garden or pool Give, as these rooms after the shows, times apart from some, everywhere antreffbaren spätheimkehrern from the disco, quiet. Mega great are the rooms with a view of the sea in house number 4

We booked a junior suite and were in house 7 building. Our room - direct by the pool - was although it is very spacious and beautiful, but by the entertainment very loud. After our 'move' in house 4 (is directly at the beach) we were completely satisfied. Also the rooms were in very good condition.

In the main restaurant you can early, at noon and evening at the rich buffet find everything what your heart desires. Especially the fish lovers come fully at their expense. The food is great and diverse. The staff is attentive, friendly and was glad also times with a small tip. There is also in the snackrestaurant from 10 hours late riser breakfast (very recommendable, there the atmosphere there was much more pleasant and it even Cappuccino gave ) only drawback were the beverages: all soft drinks and water tasted ausßnahmslos after chlorine! Therefore, we recommend the beverages from the minibar (bottles)! The cocktails are a matter of taste. (therefore only 4 suns) Evening was missing to us a quiet and cosy bar. Drinks there were only still in the theatre until 23 hours, in the disco from 23 hours to 2 hours and at the lobby bar around the hour.

We were very warmly welcomed, even german ☺ in general speaks there almost every employee english. The staff was without exception friendly and gracious, also very hard on the individual wishes of the guests ' wishes. Our room was daily ' spotless' clean and the mini bar refilled.

Leisure offers loud entertainment, but we didn't use it. The entertainment was friendly and except ' lady gaga ' not intrusive. At the beach and pool are enough chairs available, there are plenty of umbrellas but also natural shade. Reserve is actually not allowed, but still practiced. Showers are available, unfortunately not direct at the beach.

The hotel is in a very good condition. The complex is beautifully maintained. There are plenty of ducks, flamingos, water turtles, a swan and 13 peacocks, which are on the whole area freely-an absolute dream. There were mostly french guests there. The altersduchschntt lag between 40 and 60.

The hotel is right at the beach. Outside of the hotel there were hardly any shopping and only passable bar. By the newly built highway the transfer took about 1 hour to Punta Cana International Airport.

The size of the room and the bathroom were more than adequate. Over the cleanliness i already said me. The air conditioning your function carried out, so that one could sleep well.

The offer in the gastronomy was very extensive, something for everyone, especially in the evening with 5 different restaurants. The dishes were tasty and always freshly prepared. The cleanliness and hygiene in the particular restaurants was very good. The kitchen style luckily local, because otherwise i don't have to go abroad. The furnishings the various restaurants, and the entire hotel, was the caribbean flair adjusted.

The service in all areas of the hotel left no wishes open. All were very friendly and accommodating. Extra wishes were also fulfilled. The cleanliness the room was very good and we had a broken doorknob reported, the very soon was repaired. Since my wife spanish mother tongue and i myself also could communicate. We had no language problems.

The entertainment was very good. Not intrusive, if you don't want to join in, was immediately respected. The evening shows were always very good, especially for the disposition of the parties. Lady gaga was the best! Beach chairs and umbrellas were sufficiently available.

We were for the first time in the dominican republic. We were the hotel from our travel agent recommended. Despite in former times hour the quick check in and we could also immediately on our room. Something was confusing the map at the start, abernach the first visit the hotel, you know, where you to which time had to head, at the meals. The size of the room was more than adequate, it was actually n ur for sleeping spend much time there. The cleanliness of the room and of the hotel was very good. The selection at the meals was always something for everyone, the preparation of the different meat and fish was good and it was everything always freshly prepared. A drawback were the two toaster for breakfast. Once it took too long (10 minutes) until the slices seen again, and if one had bad luck, they came in pieces are returning to the fore. With a hotel of this standard, i would have a permanent internet access, at least but so designed, that the time of the internet entrance not just happening, but that the zeitkontingend after and can be retrieved. Otherwise it was a round trip vacation, as we it presented. We were very comfortable and will definitely go back again.

The size the hotel was hard to get used to, aberso you had to are perforce move, which with the rich meals was an advantage. The beach was always clean, aberins water you had to always a 'stage' down. For persons, not so well on foot are a small problem. The garden of the hotel was brilliant, very clean and well worth seeing.

The first 3 nights, before the cruise, we were in a standard room. Room size absolutely alright, air conditioning, temperature not adjustable but strength dreistufig adjustable, ceiling fan, 2 large single beds, can be. 2 nightstand. Flat screen tv (if you need), well-stocked minibar. Ironing board and iron in the closet. Enough slopes and extra storage space. Safety deposit box -for a fee, 2 American Dollar/pt-in the closet. A small table. Large bathroom with a shower, large mirror, toilet, exhaust air fan. Fix a foehn with the vanity. Balcony. Junior suite for 14 days the cf. Slightly larger than the standard room, additionally folding couch. Bathtub full shower. Fix mounted hair dryer-the sort with hose - in the bathroom. Room was cleaned daily and adorned. The curtains drapes, once a week were the rooms with insect repellent ausgesprüht. The only to complain about is the number of plug sockets. 1 in the bathroom, 1 in the room. It is therefore appropriate to bring verteilerstecker, if you several things at the same time put in me. A plug adapters is needed. For the ladies i would like to mention, that the föhnleistung not excellent. For longer hair you have, according to my wife, problems. Own foehn for 110 volt be suitable.

The ihd has a buffet restaurant, el ingenio, in the lobby for breakfast-, lunch and dinner, the beach restaurant la goleta, for extended breakfast, as well as lunch, the beach restaurant la palapa, for lunch and afternoon snacks, also the Paella- and pasta, which at the beach as show cooking ingredients, offered. As specialty restaurants there is the gourmet restaurant, la colonial, where dishes a la carte were offered (we didn't visit), la geisha, a asian restaurant-also not tried, the mexican restaurant La Hacienda, very recommendable, as well as the steakhouse, which was every evening in the beach restaurant la goleta to be set. Very good steaks. Generally one could say, that it is nothing to criticize there was. Neither of the preparation of the food the quality. Of course there was in 14 days the same, but the selection was so huge and varied, that even in 14 days not everything could savor. Everything was spotlessly clean, it was very quickly cleared and set again, one always found a (in el ingenio its) capacity, the staff really friendly and very attentive, also without tips. Were happy they ultimately however then nevertheless and, the tips was in a drawer and divided. Very commendable. At bars there were in the lobby the lobby bar el trappiche, with two really nice bartender, eduardo and Ramon. Thank you very much you two. Also here tip in the drawer. Furthermore the theater bar teatro los arcos, the pool bar with swim up bar, and the beach bar-the lighthouse. Brilliant sunsets here. And, of course, the bar in the discotheque

Everyone of the staff is really friendly, engaged, motivated, happy, in a good mood, as if you yourself have a vacation would. We had the feeling, if the guest contently and comfortable, this is also on the staff to. We had language no problems, although we do not speak spanish. With english you are absolutely through. Some speak german, Henry at the front desk even perfect. We had our first check-in, we were 3 days the ihd, then a week cruise, then 14 days the ihd, a room get assigned, which was mediocre. The ' bellboy ' was very engaged in the search for a new room, brought us all necessary documents, we just need to wait. After about 45 minutes, we had a free room. Henry at the front desk apologized formally and promised a great room for the stay after the cruise. We received then a junior suite on the complex 2. just perfect. Nevertheless a small deduction. The cleaning the room is perfect, the rooms daily decorated differently, minibar after needs filled up. That's how it should be.

The entertainment team were great nice people. Always for a rendezvous and/or scherzchen is required. Especially 'lady gaga ', which sometimes with the craziest maskierungen walking around and for the a or other lacher made. Near the entertainment you could, but didnt have to go through. Everything completely easy without coercion or dränglerei. We had only the show 'Lion King' considered, were of this thrilled. The music-crew played wonderful caribbean music, especially at noon with the showcooking we enjoyed the very. The disco once visited, ok. The loungers at the beach were in good condition, the majority of palm-roofed umbrellas, which thank god waterproof were-we had some heavy rain-, as well. For the loungers by the pool there were mats. In these areas also everything was clean and again and again was cleaned, litter bin emptied, wiped, cleaned. Top. The large pool area a dream. Of course you could say, that here and there a tiles-piece of the jigsaw is missing, but that would be erbsenklauben. The water temperature perfect for me, for my wife a bit too cool. The showers around the pool were all clean, partly newly, some old blechduschen during our stay were dismantled and replaced by new ones. They always somewhere herumgemalt - handtuchausgabehaus is now yellow umbrellas newly restocked or replaced. Never disturbing but important. The couch reserving is apparently the new fashion, bothered us frühausfsteher but not really. Free chairs were still always available.

The ihd is a large hotel area with 502 rooms, spread over 7 buildings. 5 with three, 2 with two floors. All with small courtyard. The buildings are on the left and on the right a beautiful garden and pool area and ends right at the beautiful beach. In between there were again and again fountain and biotopes, or teichanlagen. Everything seems to be very solid and clean, is always fostered and maintained. To our time, january and february 2013 were very lots of guests from France and Italy, some from the USA, kanda, Spain, the minority were the german-speaking guests from Germany, Austria and the Switzerland. The ihd all-inclusive was offered. Wlan gives it unfortunately only at a charge. For example: 3 American Dollar for 2 hours, consume within 24 hours. It could be better. Atm, currency exchange, the bags scales everything available.

Because of the newly opened highway one the hotel in about 40 minutes drive from the Punta Cana International Airport. The village dominicus is reachable on foot in 10 minutes, either on the beach, before the Hotel Viva Wyndham right the road along. Or the hotel, left the road along. One selects zweiteren way one comes at a casino, and a disco past. In dominicus there are some shops for souvenirs, an atm, currency exchange, the office of quepe -tours (Andy) etc. The hotel is directly at the beach, what right, facing the sea, at a public beach with, then borders the beach the Wyndham chain. On the left is the beach at the hotel complex the grand dominicus.

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Other leisure activities available

6.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

6.0

Restaurants & bars in the area

5.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Room always clean we were in house 3 here esmeralda as well as in the spring still tried it always be perfect

The food is very good morning 8 kinds of cheese and sausage you couldn't eat as much as there is. And there are in other areas just as wide choice.

The staff is always attentive service also to work hardly a seat are the beverages served. The cleaning of the rooms always top, lack is immediately repaired. There is also 2 employees german the front desk spoken In the restaurant there is a huge praise goes to Antonio and jaceline

There were more umbrellas at the beach it was by the pool relatively quiet and also against 11 o'clock still many free chairs in the shade Entertainment as always hard without large force

The hotel had to our time 200! Regular guests that is 1i4 the occupation even the local guests not Germany came tried a conversation

By the new highway only about 50 minute transfer. You could book excursions with german-language travel line with sea vis in dominicus Marion and Alexander are simply top

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

4.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Restaurants & bars in the area

3.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0