Esplanade Hotel Resort & Spa(4 stars)

Via delle Vigne 149 6648 Locarno View on map

Average rating

70 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.4
  • Service
    5.8
  • Location
    4.9
  • Food and Drinks
    5.6
  • Sport & entertain
    5.5
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34 hotel reviews for undefinedsorted by travel date
Ingrid
Very pleasant, indeed!
  • Recommended hotel
  • Friends
  • Countryside & spa
  • October 2013
I stayed at Esplanade with my daughter (2.5 years) and a friend. Just a short trip to get a break. We really all enjoyed our stay there. Everything was just so easy, pure relax! I've never seen a tidier hotel before. And everything is so carefully arranged. Wonderful. My daughter felt like a princess and was flattered by the whole staff, above all the waiters (and waitresses). She absolutely wanted to take home the little doll from the children's corner (there's also a little playground outside), as many other children before, the director told me. I absolutely recommend this ... hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Thomas
Good hotel with very friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
We had just a short stay in the hotel. Although the hotel probably already a few years old made what we saw a very good and well-kept impression. But very positive was the very friendly and helpful staff and the good service of the hotel. Breakfast was very varied and we could do it with morning sun with a view of the sea on the terrace take. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Ursula
Very clairaudient rooms
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • May 2013
The hotel itself is very beautiful, very clean and the staff very nice. Since we but very bad slept because of the ringhörigkeit of the room we would this hotel in today's situation is not any longer visit. One really hear each noise: flush, rhetoric and steps in the corridor, tv in the room next door and alarm clock, early in the crisis hit. For us a hotel you sleep bad even if the other service is good, not recommendable. read hotel review
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Katja
Very nice hotel in fantastic landscape
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • March 2013
A great hotel with very nice management, the always attentive and helpful was. Is outstanding the offer at the breakfast buffet and the service in the restaurant read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Maik
Kurztrip private selection
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
The short stay private selection in the hotel for one night was really great, we have a classic designed room on the top floor with a super panorama view of the mountains and the lake. We enjoyed it very much in the morning on the balcony in the sun to sit, and the lush very good breakfast. Very friendly staff, for a short break a great place. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Kseniya
Amazing place to relax
  • Recommended hotel
  • Couples
  • Countryside & spa
  • March 2013
Wonderful hospitality of staff, beautiful views and nice atmosphere. We were staying in poor weather conditions and still it was a delightful experience thanks to the spa area and the pool (heated). read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Oskar
Bella vista on the lake and mountains
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • March 2013
Good location a bit outside of the center with a magnificent view of seeun mountains. The hotel has nice clean, refurbished rooms. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Ursula
Very recommendable
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • March 2013
Very friendly staff from the reception, waiters, to the cleaning lady. Huge, beautiful rooms, probably newly renovated (bathroom etc.). Lovely peaceful location with fantastic views of the lake and mountains. Food rather small selection, excellent, especially the breakfast buffet. Unfortunately no offenweine for wenigtrinker. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Kees
Great hotel on lake at Locarno
  • Recommended hotel
  • Couples
  • Other stay
  • September 2012
Great hotel, on front nice view of the lake. The restaurant has a buffet every night but 'a la carte' is also available. There is a nice balcony in front of restaurant with lake view. Ideal for a drink before dinner or during the day. Very nice place to stay. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Irène
Completely contented, great stay
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
Small, friendly and very cordial supervised 4 star hotel. Nice, well mixed guests. The palm trees garden is a stay worth. Big wellness area, well divided. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Rolf
Unfortunately - there is no more than 6 suns...
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We had a dream room - view over the whole lake. But the alone it was not. It tuned simply everything. Service, food, cleanliness, pool, garden. Free bike rent - and answered every question. We will be back - promised. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Andrea
Swiss hotel, that its 4 star rating!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • August 2012
This hotel deserves its 4 stars! It has very much hotel-Nostalgia, perhaps you could, if one is not willing to embrace it. And you should definitely - otherwise you are missing out for example the rich breakfast and the stylish Diner on the terrace with first class and attentive service. My single -room was spacious, modern but stylish renovated. In the closet I found enough hangers and it was clean cleaned. Generally positively mentioned should be, that you as a lone traveler here is welcome. Also the swimming pool and the garden is well-kept and tempt to linger. From noon ... in the small but fine pool-restaurant smaller dishes, drinks and ice-everything came freshly prepared from of the kitchen. The dedicated staff this hotel lives his job and makes sure, that one itself not when geduldeter guest, but as part of of the hotel feels. As thanks you this house and its staff? By to eat 'suitable' clothes and is ready for the time of its stay part of the story this hotel to be. The like dusty and complicated tones-but it is not. There is example similar older hotels the modern renovated and modern want to be-it is missing however this grain tradition and style, what a as a guest the 'return' in other opportunity stimulates. read hotel review
  • Room
    5.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Verena
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Room with a balcony and lake view is recommendable. We stayed in room 416 used. Very big and beautiful with a great view. Definitely the offered bicycles (free of charge)! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Armin
Peacefully located and still not off the beaten path! archived
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • May 2012
Great for weekend or for vacation. For peace seeking suitable. Families with children less suitable. Beautiful dining room in which breakfast and dinner is served, if the weather is nice on the set terrace. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Wolfgang
Great service and very pleasant atmosphere archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • April 2012
Would at any time come back to this hotel, if I in Tessin drive. Very helpful and personal, informal care. It is the small things, the stay especially pleasant make. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Hans
We were very satisfied! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
The reservation was spontaneously and easy. The information when booking all been met. We would stay at a vacation in Ticino Eaplande book! The location of the hotel is quiet and provides a wonderful view. Unfortunately, we now need to go back to work and do not have time, to make a long explanation! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Myriam
Well-kept Hotel-highly recommendable archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
The area was very nice and clean hotel in a great location (slightly elevated with view on the Lago Maggiore). The garden area was well-kept and invited to linger. The possibilities for excursions in the region Locarno there are some fantastic places to shop. Food we had only booked breakfast. The choice was okay, the quality of the food was good. Our double room (the palms forest) was very clean and comfortably equipped. The bathroom was a bit tight, otherwise the room was a good size. In summary, we felt very comfortable in the Hotel Esplanade and would definitely recommend ... it. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Markus
I expected more archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2011
The hotel is very clean and in a quiet location. The destinations are close and versatile. The breakfast buffet plentiful. Large drawback: very small bathroom! The room s very cold and reminiscent of a cure or hospital from earlier. Staff was attentive and friendly, but were the two promised services went smooth forget. Conclusion: a hotel for fifty-year-old and older, will appreciate this quality. read hotel review
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Susanne
Old fashion excellent service in an up to date modern hotel archived
  • Recommended hotel
  • Couples
  • Other stay
  • June 2011
Very friendly and professional staff. Even with half board and a request for special diet (Atkins) no problem at all. Very impressive menu's and wonderful to sit on the terrass enjoying the nice view over the grounds, sea and mountains. A wonderful feeling and thoroughly enjoyable experience. read hotel review
  • Room
    6.0

    Lovely room, had everything, safe, large closed (with enough hangers) bathroom with shower and hairdryer, comfortable beds and the position of the hotel on a small hill makes it very quite. Not for people looking to have action (disco) in the hotel. The Sunday brunch was lovely with enjoyable live piano music. Special theme evenings had as well live music.

  • Gastronomy
    5.0

    The welcom drink, the special evening with free drinks and Apèro organized by the hotel just shows that this hotel care for making the guest feel welcome. The breakfast buffett was excellent and if you wanted to have eggs all you needed to do was to ask. The breakfast buffet had enough for an Atkins diet person to feel satisfied. The evening meals were worthy of the 4 1/2 stars this hotel has. The only complaint I had was that we arrived on a Thursday evening and the evening starter was a Tessin salad buffett - by the time we arrived the buffett was almost empty and even though this was pointed out the dishes which were empty did not get replenished. During the weekend this was not a problem as the hotel was full - was it bad planning from the kitchen and they just did not have enough? I don't know but something to consider for the hotel managment for guest that stay the whole week not just weekend trips.

  • Service
    5.5

    Lovely rooms ! we had a superior double room with a balcony towards the lake. Fridge with free drinks (non alcholic which was refilled every day) very clean rooms, comfortable beds. Room was large enough and even had a couch. Plus for wooden floors (no carpets!) Balcony with chairs and table, made for enjoyable evenings.

  • Sport & Leisure
    6.0

    Lovely Wellness with massage, outside pool large and warm, enough sun loungers for everyone - and these were spread around the property so if you wanted a shaded spot for quite reading no problems at all. Three tennis courts, ping pong, lovely garden for walking around.

  • Hotel
    6.0

    Very friendly and professional staff. Even with half board and a request for special diet (Atkins) no problem at all. Very impressive menu's and wonderful to sit on the terrass enjoying the nice view over the grounds, sea and mountains. A wonderful feeling and thoroughly enjoyable experience.

  • Location
    5.5

    The hotel is a bit out of the city which gives it the quiteness - the bus stop is not far from the hotel the bus can easily take you to Locarno or Ascona - went to Ascona jazz festival using the bus with no problems

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Mirjam
Very lucky! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2011
Dining:HCLFHLWe had only booked with breakfast, therefore, it is not possible, the evening 5-course menu.HCLFHLHCLFHLRooms:HCLFHLWe had booked a room with a lake view, we were given a large corner room, with a small balcony and a seating area.HCLFHLIn the evening the beds were turned down.HCLFHLFurthermore, the drinks from the minibar (non-alcoholic) and a fruit bowl included, they got daily refilled.HCLFHLHCLFHLActivities:HCLFHLThe pool is excellent entertained, there are plenty of beach chairs and umbrellas available. The pool is at 28 degrees heated, so it was possible to swim.HCLFHLInside are saunas, Jacuzzi and other Wellness ... offers available.HCLFHLThere are bath-towels at the front desk of the Spa area, there are also tea and water for free service.HCLFHLThere are three Tennisspielpkätze, a Ping-Pong table, bicycles and also e-bikes can be rented free of charge.HCLFHLThe hotel has a huge parking area, for long walks leaves nothing to be desired.HCLFHLHCLFHLLocation:HCLFHLThe hotel is located on a very quiet location, on the hillside. To get to the lake about 15-20 minutes. Nearby is a bus stop, from where you can get to Locarno/Ascona or tenero.HCLFHLHCLFHLPrice:HCLFHLThe hotel is not one of the cheapest, but we had a special offer booked, where we have three for two nights. So is the price/performance ratio for us more than satisfactory. We will definitely be back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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