Relexa Hotel Harz-Wald(4 stars)

Karl-Röhrig-Strasse 5a 38700 Braunlage im Harz View on map

Average rating

670 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.1
  • Service
    5.6
  • Location
    5.1
  • Food and Drinks
    5.5
  • Sport & entertain
    5.3
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444 hotel reviews for undefined sorted by travel date
Maximilian
Relaxed spa holiday
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • April 2014
Very nice and clean hotel with many possibilities for relaxation. Stayed here for a good time and were very content with the offer. Especially the food was delicious!:-) All in all, highly recommended! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Christoph
Relaxing wellness holidays in the harz mountains.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2014
On the search after a few relaxing spa days in the resin you can really recommend this hotel. The offer and the price performance ratio were exactly right. The place Braunlage has unfortunately its best times already seen, but the surrounding nature and the wurmberg mountain are a. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Frank
Relaxing winter vacation, also without winter.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • February 2014
Quiet location and quiet in hotel, staff easily-relaxed and professional, very extensive buffet, daily saunamöglichkeit great, parking in front of the hotel a bit tight (garage, but 7 Euro /night) read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Distance to ski lift
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gerald
Great wellness hotel.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • February 2014
This is my 32nd review at HolidayCheck and is in regards to February 2014 The booking type was an overnight accommodation. The Relexa has 4 stars, 120 rooms and comes across as modern and clean in all areas. The guests came from all age groups. The parking lot by the hotel is free, but too small when the house is completely booked. You can use the underground garage for a fee, but it is very tight with a van with a ski box. read hotel review
  • Room
    5.0

    Our room (the 2nd) was big enough with a small, but modern shower bath with a barrier-free shower. As almost always in hotel bathrooms, there were no hooks. There was a balcony, small TV, telephone, radio alarm hidden in the vanity and enough space in the cabinets. The furniture came across as new and of high quality and the double bed was very comfortable.

  • Gastronomy
    5.0

    The breakfast buffet was very rich. From oats to jam to hearty butcher products and different types of cheese and eggs in different variations, there was something for everyone there. In the evening, there was a buffet or a 3 course menu, which I cannot evaluate, because we always ate outside of the hotel.

  • Service
    5.0

    Since we initially booked a room that was too small, we were immediately provided a bigger room after complaining. We thankfully rejected the help offered by the staff during the move. The friendliness and competency of the staff should be positively emphasized. A nice gesture is the hotel newspaper that is on the table during breakfast, offers a lot of information and is made by trainees.

  • Sport & Leisure
    5.0

    The Relaxa has a sauna area with two dry and one steam sauna, along with a swimming pool, massage and spa area. There is a room with billiards, foosball and pinball and a fitness room as well. Everything comes across as high-quality and clean here as well.

  • Hotel
    5.0

    This is my 32nd review at HolidayCheck and is in regards to February 2014 The booking type was an overnight accommodation. The Relexa has 4 stars, 120 rooms and comes across as modern and clean in all areas. The guests came from all age groups. The parking lot by the hotel is free, but too small when the house is completely booked. You can use the underground garage for a fee, but it is very tight with a van with a ski box.

  • Location
    5.0

    The Relaxa is located on a side street about 100 m from the main street on the edge of the forest. It is about 500 m to the Wurm mountain cable car and it is about 1000 m to the city center with different shops and restaurants.

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Marc
Very nice hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • February 2014
Great stay the left nothing to be desired. The breakfast was excellent, in the evening, we always went out to eat. Would definitely recommend the hotel. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Tim
Great hotel on the wurmberg mountain.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2014
Great hotel in harz, competent and aufmersames staff - ideal for families with children, both as wochenenderesie, as well as short trip. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Bernd
Braunlage very gladly taken.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
Everything was perfect for our needs. Definitely recommend. We are coming again. Braunlage is well worth a visit. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Janina
Hotel deserves the star, the room was not!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
A very nice hotel, which its stars are well deserved - only the rooms not! In the rooms there was no safe, no fridge, a very small television, an even smaller and quite dated bathroom and closet with sliding doors did not open properly (always, if one side wanted to open, 'stuck' the other türseite formally on the other door and you could see the closet also only again to close, by the other sliding door held. Nice balcony, quiet location, very nice dining room (!), great spa & smaller but just as great swimming pool. Bathrobes can one itself ... at the reception against a certain surcharge rent. After about 5-10 minutes walk, in the 'city centre' with many restaurants and a few shops. Good location for excursions into the harz mountains. read hotel review
  • Room
    2.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Other leisure activities available
    6.0
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Max
Beautiful short holiday, gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2014
There were a few beautiful days in a well-kept hotel on the outskirts of town in a quiet location. The staff was extremely friendly. We recommend this hotel with good conscience further-recommend. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Alexander
For a short holiday in order.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2014
After our 2. stay a short conclusion: the staff at the front desk was with exceptions not too friendly. The rest of the staff, especially in the restaurant was very attentive and friendly. The food in the restaurant could better. The quality and decor of the rooms is not very good value for money. Children come here at their cost and are numerously represented. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    3.5
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Peggy
Weekend break top.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • January 2014
We would go back to our short stay it stands. The staff is very friendly and at any time accessible. This hotel has a really pleasant and as the name suggests a very ' relexte' atmosphere. It pleased us great. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Ernst-Jochen
Always again with great pleasure!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • December 2013
Starting with the friendly staff, the good food, and which otherwise a really successful stay is, we find here everything, without the something looks over. We were now already for the 5 time in there, both summer and winter, and the next appointment is already and again. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Folkmar
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
The hotel is located in a quiet street on the edge of Braunlage on a small hill. It has 120 rooms and is kept clean. There are all sorts of guests there; you will find couples, families and groups. The age structure is also very mixed. We had a week at the hotel (bed and breakfast) and the whole time very comfortable. It was a very relaxing stay. read hotel review
  • Room
    5.0

    Our double room offered enough space and sufficient freedom of movement. The room was equipped with a reasonable tv and telephone, enough lighting and more than enough storage space for clothes. The bathroom is a bit small. To 2. one can only in the bathroom, when a person stands under the shower. The bathroom is on 2 walls consistently reflect equipped Cleanliness left nothing to be desired.

  • Gastronomy
    5.0

    Breakfast each morning was as extensive buffet offered and has almost left nothing to be desired (salmon was missing!). The breakfast room was big enough, used tablecloths were changed immediately. Access to the buffet offered enough space, one had not squeeze. Dishes were refilled regularly. We ate in the evening buffet enjoyed. The taste was fine, but no taste explosion. Braunlage offers several restaurants, the to try others.

  • Service
    6.0

    The staff was always friendly and approachable, has expressed wishes fulfilled immediately. The room cleaning took place daily and was no reason to any complaints gave. Since we had no complaints, i sadly can't say, as is gone around with complaints.

  • Sport & Leisure
    5.0

    The spa area is only this year have been redesigned and offers a 90 - and a 60 - degree sauna, and a steam bath, the foot baths. Separate from the sauna area is the swimming pool with a heated indoor swimming pool and a waterfall shower. Even this area was always clean. Plus: at the front desk free of charge towels for the sauna spent, every day. Drawback: the saunas and the steam bath are not up to the specified end time (idr 2 2 hours) durchgeheizt, but previously issued. A call to the reception was enough, and the saunas and reappointed. Other activities: gym, table tennis, bowling, darts, billiards, air hockey, free leihfarräder. A further activities or carers in the sauna for infusions were in our holiday not offered.

  • Hotel
    6.0

    The hotel is located in a quiet street on the edge of Braunlage on a small hill. It has 120 rooms and is kept clean. There are all sorts of guests there; you will find couples, families and groups. The age structure is also very mixed. We had a week at the hotel (bed and breakfast) and the whole time very comfortable. It was a very relaxing stay.

  • Location
    5.0

    The hotel lies at the edge of Braunlage in a quiet street on a small hill. The ice rink, the valley station of the wurmberg mountain, as well as the location Braunlage are within walking distance. It is a great starting point for hikes to the/around the wurmberg mountain and the brocken. We were with the car, an arrival by train or with the bus can prove difficult. The bus connections in Braunlage or in the resin we didn't try them.

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Sibylle
Great hotel to get away from it all
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2013
We can only recommend the hotel and, if we come again times a brief break need in this hotel once again book. The service, the friendly, experienced staff to the great spa we have everything which we to relax from the everyday need. Thanks and further sunday read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ines
We were very satisfied
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
Today we are back home and right, i would like to review. The hotel is located in a quiet area and tucked away in the forest nearby. Ideal for us, because we wanted a quiet area. The size of our room was adequate (we were hardly there) and the furniture was good and not worn. Room and bathroom were clean and made a clean impression. We were very satisfied. Yes, the mirror in the bathroom is big and shows in the very bright light every inadequacy, which for us however no problem was. Could you extensively from all sides. We ... were always and everywhere in the hotel courteous and polite service. We booked half board and were also very satisfied with it. We liked the food very much and we were leftover money in there on. The drinks in the restaurant and at the bar at the regular average. The relexa hotel in Braunlage recommend (in Düsseldorf we were just as satisfied) and say the friendly and dedicated staff thank you. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Hilde u. Hans
Nice atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
We were already four times in the hotel, this time with friends, as we were also very pleased. We would gladly come again. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Monika
It was great.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2013
We had a family celebration planned, we successfully accomplished. Great, in every aspect attentive staff. A downer was not announced renovation of the wellness area with a swimming pool when booking. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Michael
Top hotel 2013? Pure none
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • July 2013
The hotel has 3 floors. I had a double room for single use. After the size, it was a single room, as i such rooms in other 4 stars hotels already had. Breakfast was okay. Especially recommendable is the cheese sausage salad. I would not recommend half board, go later still more exactly it. From the guest structure was very mixed, from young to old, travel alone to very large group from Holland everything thereby. For i wonder how the relexa hotel as a top hotel 2013 be awarded could. As i have other 4 star hotel, which this award ... earned! read hotel review
  • Room
    2.0

    The two issues on the balcony. I found the room as a single room, even though it was a double room for single use is advertised. I can't understand. In terms of the facilities it is very old-fashioned, not like in a 4 star hotel. I with my hay fever found the carpet as not suitable for the current period, where it almost in every hotel with laminate is. The worst i found the bathroom. Either i looked from all sides and had to not definable floor again. This was only with badeschlappen. Otherwise the cleanliness was in order. In addition you should earplugs plug in, since the rooms very poorly soundproofed are. You can hear every noise from the rooms next door or hallway.

  • Gastronomy
    2.0

    I would give the gastronomy two points for the friendliness of the staff. For everything else not for the following reason. The restaurant consisted of a huge room. It struck me on, the preferred the group from Holland served, i always by handsign finger had. Furthermore i found the quality of the dishes not appropriate. If you go down around half nine evening food, as is the food 2.5 hours in the warming trays. What you saw and accordingly it tasted. Unfortunately. From the choice i would have expected more, for a 4 star hotel. Perhaps the one the salad yourself and everything else served in the square, as in 4 star hotels. Thus can one ensure, that the food freshly for the guest ready made. Therefore i would say, is in Braunlage food, you have more of it, so meal for the half board 2 2 €per person and day gebezahlt.

  • Service
    6.0

    To the topic service and friendliness, i can't complain about. This is a point, which very positively noticed, wether at the front desk or in the restaurant

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel has 3 floors. I had a double room for single use. After the size, it was a single room, as i such rooms in other 4 stars hotels already had. Breakfast was okay. Especially recommendable is the cheese sausage salad. I would not recommend half board, go later still more exactly it. From the guest structure was very mixed, from young to old, travel alone to very large group from Holland everything thereby. For i wonder how the relexa hotel as a top hotel 2013 be awarded could. As i have other 4 star hotel, which this award earned!

  • Location
    4.0

    The hotel is located at the entrance of Braunlage in a quiet side street. To the center are it with the car 3 minutes. If you with the bus travels, may have bad harzburg go with the bus.

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Peter
Top hotel, super nice staff, quiet location
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • June 2013
We were staying in this hotel for the first time and definitely not the last time. The hotel itself is located off the main road located absolutely in a quiet location. You can hear accordingly no passing vehicles and so can one calmly sleep at night. At check-in one sees equal, as the entire lobby open and bright layout. In the area there was also the bar. In addition many seating areas, which invite for a longer stay. Check-in of course really nice and friendly, as also all other employees in the house. Very pleasant. We had a classic double ... room with balcony. In the room we then had nicely decorated our bathrobes. There was a bottle of water and sweets as a welcome gift. The room itself lt hotel 24 square meter large and one felt equivalent well. There was a nice balcony with a view of the garden and the forest. Pleasant was the sound of the stream to play. The only drawback in the rooms is to be marked, that there are no blackout curtains in the room. If summer the sun early rising, i find it very unpleasant so early with the sun to be woken up. I say, that no rooms in the hotel on blackout curtains had. They need to be upgraded. The hotel still has a very large swimming pool, which also with plenty of pool chairs. In addition there is a sauna area with various saunas amongst others also a steam room. Ok, the wood in the saunas could be renewed times, is now worn out and not nice to look at. Dinner you can also in the hotel. Either if you decide for the buffet for 22.- Euro, where actually something for everyone to find. I really liked it. But you can also visit a à la carte service. A praise to the service. All super nice, friendly and attentive. As may be many hotels a page from their book. Be proud of your crew! Small shortcoming was the freely available car parking at the hotel, the was very little. Alternatively, you had to go in the garage of the hotel. Cost 7.- Euro the night. We will be back! Many thanks for the relaxing days. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Uwe
Fully recommended
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • June 2013
Good for short vacation-wellness in the hotel, restaurants and hiking in the immediate area. Therefore fully recommended read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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