Hotel The Sutton Place(5 stars)

845 Burrard St Show map

Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.9
  • Location
    6.0
  • Food and Drinks
    5.5
  • Sport & entertain
    3.5
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6 hotel reviews in Englishsorted by travel date
Manfred
As the kempi
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
As the old kempi in Berlin: outside a undecorated box, inside Sweet-comfortable, Grand -Hotel Service, facilities with signs of wear but not runtergrkommen. In addition the perfect location, so you are really be comfortable can. Only the spa area was a bit small. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Mike
Great location good service
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2011
The hotel is centrally located in downtown Vancouver. Both restaurants, as well as sights are reachable on foot. The service is excellent, with a daytrip after Seattle I could competently helped. The staff reminded me of a very helpful and friendly impression, the hotel itself a modern and clean impression. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Karin
Top hotel in best location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2009
Very clean hotel in a prime location-public transport, bars, restaurants, shopping possibilities were directly in front of the door. Very nice staff. The suites are very spacious and feature a fully equipped kitchen. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tobias
Good hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2009
This hotel is more upscale, but is noticeable that there was a bit worn. Our room was on the small side, the castle on the mini bar was totally worn out and overall was the first impression better and more upscale than it really was the second sight then. The breakfast in the hotel is good, but expensive. At the Wedgewood hotel there is a very good buffet. The hotel is very centrally located and is therefore not particularly quiet, but that is not really disturbing. We paid 98 euros per night, per room and were overall satisfied. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Frank
Excellent service in the heart of the city archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2009
The main shopping street is within easy walking distance (50 meters) from the hotel. In addition to a wide array of shopping are a variety of restaurants. Even for Canada, is the friendliness of the staff and service orientation exceptional. Very pleasant performance of the staff. Service "old school" (in a positive sense). Remarkably, the level from doorman to the Front Desk to the restaurant and the bar is kept. Rooms on the small side but perfectly adequate for a single traveler. Noise from the street subdued audible (trucks and Harley's). The hotel is in a classic-style (British) decorated. Although ... not my style, it is perfectly acceptable. It fits the classic service. Pleasant, the whole hotel has wi-fi access, so the lobby, the restaurant and the bar. A note for travellers with thirst for a German beer: The hotel bar has Warsteiner and King Ludwig Weissbier; both on draft. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Mikael
A luxury hotel in the downtown of Vancouver archived
  • Recommended hotel
  • Couples
  • City break
  • December 2008
This hotel is right in the center of Vancouver. We had a deluxe room on the 17th floor. The room was quite small but very stylish and comfortable with city views. The breakfast was great with friendly service. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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