Hotel Pullman Cologne(5 stars)

Helenenstrasse 14 50667 Köln View on map

Average rating

287 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.4
  • Location
    5.5
  • Food and Drinks
    5.3
  • Sport & entertain
    4.7
Filters
You selected:
162 reviews for this hotel sorted by travel date
Danny
Recommended if the rate is acceptable
  • Recommended hotel
  • Friends
  • City break
  • October 2014
Pullman Cologne is a standard 4/5 star hotel with a perfect location in the city. The rooms are clean and well maintained and offer a beautiful view over the city including the Dom. Staff were very friendly and helpful and take into account the wishes of Accor club members. This was much appreciated. On previous visits to the city, I decided not to book this hotel as the rates are higher than other hotels in the same category. This time however I could make a booking at a good rate. I would recommend this hotel. A pleasant stay is almost ... certainly guaranteed. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Hans
One night stay in Pullman Cologne
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
It is a very beautifull Hotel in Cologne with mainly Business People. There was also a conference Holding during my stay, but I noticed it only by side. I had a very clean and nice furnitured room with a Nespresso Maschine and some fruits for welcome. I also enjoyed the Wellness area. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Nicholas
Top choice in Cologne
  • Recommended hotel
  • Couples
  • City break
  • August 2014
Top choice in Cologne. Good location and friendly staff. Rooms are spacy and deluxe room has free minibar. Top floor restaurant has nice food and cocktails but a little pricey. I would definitely choose this hotel again read hotel review
  • Room
    5.7
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Frank
Outstanding in a central location.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
We only stayed one night at the hotel pullman, in Cologne Sylvester to celebrate. The hotel is very centrally located and all the points in the city center, you can find in a kölnaufenthalt visited, without further to foot. In the hotel we were very friendly welcomed and the next day also adopted. The friendliness was absolutely not required or fake, but absolutely authentic. Our room in the 5. floor was large enough, had a great view over Cologne and was, also the bathroom, spotless. Very enjoyable we found the rain shower was felt. The safe in the closet is ... easy to use and already included in the room rate. The gym is small. There are three treadmills, a stationary bike, an elliptical machine, a combined machine and a small weights. Possibilities for the disinfection of equipment were available and also used. All fitness equipment have a small integrated tv. Beside it is the sauna area. There is a steam and sauna and a relaxation area with pool chairs. You can also the terrace to cool off use. Also here everything is absolutely clean and well maintained. The only complaint is the parking situation. In the city center one can naturally nowhere over a longer period of parking, so you have to go in the underground carpark. Here is every day 23 Euro. I find that extremely overpriced. In many other hotels in this category there are also parking, which must be paid, but i have it often experienced something like that, that the check-out, of course, to the fee was. This point but of course not the excellent overall impression of this hotel of the highest quality. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sascha
Absolute top-hotel! Especially for a city break!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The size of the rooms are more than adequate! If the size of the standard room should not enough, should just the deluxe room, or directly a suite! Our room, as well as the complete property, was more than clean and well maintained! The staff was always very courteous and very friendly. No matter which request we had, it was fulfilled as quickly as possible! For us, the pullman cologne absolutely a 5 star hotel with superior satus! read hotel review
  • Room
    6.0

    We booked the standard room and the size of the rooms are more than adequate! If the size of the standard room should not enough, should just the deluxe room, or directly a suite!

  • Gastronomy
    6.0

    Even if the restaurant 'George m. ', on the top floor was really expensive, it is only because of the view over the whole Cologne an absolute must! The quality of the food corresponds to its prices!

  • Service
    6.0

    In short, perfect!

  • Sport & Leisure
    0
  • Hotel
    6.0

    The size of the rooms are more than adequate! If the size of the standard room should not enough, should just the deluxe room, or directly a suite! Our room, as well as the complete property, was more than clean and well maintained! The staff was always very courteous and very friendly. No matter which request we had, it was fulfilled as quickly as possible! For us, the pullman cologne absolutely a 5 star hotel with superior satus!

  • Location
    6.0

    The location is great! One has immediately around the corner enough taverns, bars and bistros. Also the large shopping streets of cologne, can be attained in few going minutes. The kultbrauerei' päffgen' is almost around the corner!

Close
Marcus
Pullman Cologne, value for money is very good
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2013
In this hotel, i was very comfortable, all staff with whom i had spoken were very nice and helpful, so i rarely seen. The hotel is very large and has 12 floors as far as i remember. Overall the hotel was very clean and wi-fi internet access throughout the hotel has worked perfectly and was also very fast. The average age was during our stay about 30-45 years. read hotel review
  • Room
    6.0

    Because statuskarteninhaber, i have a free room upgrade to a suite. The suite was very large and was located on 2 rooms and entrance hall, additional toilet and a large closet, and a very large bathroom with shower/toilet/bathtub and 2 wash basins. The bathroom amenities were very high quality and plentiful. The bed was very good and we had a great nights sleep. The view was in the direction of the cologne cathedral, as we were on the 11 floor were we had a long uninterrupted views. There were 2 lcd tvs, a minibar (for free) a nespresso machine and so on. Everything worked perfectly, we had nothing to complain about.

  • Gastronomy
    6.0

    In the evening we had our free welcome drink at the hotel bar, it was very delicious. The breakfast buffet has a good to very good selection of breads and rolls, sausage and cheese, as well as a lot of jam. Honey did not give it in both small glasses, as well as directly from honeycombs to read. The breakfast was great, the juices tasted good, everything was constantly refilled, the eggs were also tasted good, the waiters were very friendly and the empty plates were cleared away immediately. The atmosphere really impressed us.

  • Service
    6.0

    Here i would have to actually assign 7 suns. The staff were all very friendly and accomodating, at check-in we were great advice, so what i have in this form i have never experienced that.

  • Sport & Leisure
    0
  • Hotel
    6.0

    In this hotel, i was very comfortable, all staff with whom i had spoken were very nice and helpful, so i rarely seen. The hotel is very large and has 12 floors as far as i remember. Overall the hotel was very clean and wi-fi internet access throughout the hotel has worked perfectly and was also very fast. The average age was during our stay about 30-45 years.

  • Location
    5.0

    A bit outside of the pedestrian streets, but not far away to everything comfortably within walking distance. Nice view of the cologne cathedral from the upper floors (only a few hundred metres away and there is also the main railway station) The nearest bars and restaurants it is only about 300 meters to walk. Due to the quiet and still central location i give it 5 suns

Close
Reinhold
Class is not justified
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • June 2013
There are better hotels in Köln, class is not justified, especially the breakfast is disappointing, read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
Close
Robert
Centrally located and nevertheless peaceful.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2013
Centrally located and well equipped hotel the upper category. Within walking distance of the city centre and the cathedral (10-15 minutes ) easy to reach, nevertheless the hotel is very quiet. The rooms are bright and tastefully furnished, the staff was courteous. The internet is a bit overpriced and parted unfortunately often. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Mark
Nice hotel in walking distance to the cathedral
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2013
Nice, but somewhat older hotel. The much better alternative to Novotel, which is part of the same chain. Within walking distance are the cathedral, main railway station and rudolfplatz distance. There are rooms with cathedral view. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Werner
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
Very good city hotel. Had domblickzimmer on the 8. floor. Room great equipped with a kettle and minibar, nice tv, tv guide. Breakfast extra class. The cathedral and the shopping (direction neuer markt) each about 15 minutes sparwochenende : 3 nights for 2 read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Peter
Hotel with wohlfühlcharakter
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
We were there for a weekend in Köln and felt felt good in this hotel. Very good servicece, very friendly. The moderne atmosphere really pleased us. Nice bathroom with a big shower. Always gladly again in this hotel. Bar and restaurant with really beautiful view. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Matthias
Come gladly again...
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2013
Well run and well-kept hotel for city break or business trip. read hotel review
  • Room
    6.0

    Well equipped, very clean and tidy. Have great nights sleep. It was quiet and the bed was very comfortable. The room could have been a bit bigger.

  • Gastronomy
    4.0

    Ok, but not outstanding. Bar in the 12. floor offers great views, but it was in the evening unfortunately very early closed.

  • Service
    5.0

    General helpful and friendly. Early check-in was possible - as far as very positive. Unfortunately, i was not advised, that wi-fi access in my reservation was included and after check-out was not prepared, i have an access for half an hour waiting period to grant.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Well run and well-kept hotel for city break or business trip.

  • Location
    5.0

    Dom and the city center within walking distance, but no public transport in the immediate vicinity.

Close
Jochen
Modern business hotel
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • March 2013
A typical business hotel in the center of cologne. Decorated up to date, therefore rather kuelh acting. The spa is very nice. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Sascha
I can only recommend
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Gladly again there really good and excellent service is offered! Gladly again there really good and excellent service is offered! Gladly again there really good and excellent service is offered! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
Close
Uwe
Our tip for the Köln-visit
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
Modern, centrally located, clean... Simply good! read hotel review
  • Room
    6.0

    Very high standard, minibar, flat-screen tv, nespresso machine, rainforest shower, everything your heart desires.

  • Gastronomy
    6.0

    Breakfast? Probably one the best in the town! The bar on the 12. floor(georgem ) with a view of the cathedral is in Köln probably unique. Good drinks and kleinikeiten to eat there are on the ground floor In the bar. There may also (still) be smoked.

  • Service
    6.0

    Friendliness was here ross said. No matter in which area, all of the staff competent and very friendly!

  • Sport & Leisure
    0
  • Hotel
    6.0

    Modern, centrally located, clean... Simply good!

  • Location
    6.0

    The location is brilliant, cathedral, Rhein, pedestrian zone in the immediate area ☺

Close
Stefan
Direct view of the cologne cathedral
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
The hotel Pullmann in Köln i only for a short business use, was however very satisfied. Especially the view of the cologne cathedral, i was thrilled. The desk was of course right on the window aligned, what a nice ambiance has created. The room service was extremely fast and the food of a very good quality. Also the bed and sanitation facilities have convinced me. However, the hotel already a bit outdated and you can see that the still very clean rooms. A interior renovation and upgrade of technology in the room wouldn't be bad. However i would the Pullmann ... also currently definitely again visit. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Thomas
Köln centrally located
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2013
The hotel ok. Lobby and bar very cold and impersonal. Bar stool were broken and chipped. Service was ok. Biggest problem - between 9 and 17 o'clock was the water in the rooms for repairs turned off. The time the furniture where all the hotels are full. I would have but a komepnsation expected. All together the hotel was ok, but the price-performance ratio was not good. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Dena
Not carnival celebrations and not the domseite!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • January 2013
The carnival season a catastrophe! Already in the vorkarnevalszeit (so in january ) every day (several!) Parties in the hotel - both in the restaurant, as well as in the bar. These are thus for 'normal' guests not usable. The front desk smells like a eckkneipe. If you have a morning down, everywhere dirt and cigarette butts. If you in the upper level is housed, noisy from above. In the lower floors, loud from the bottom! If you are going to the domseite is housed: construction site from 7 to 17 o'clock. There the windows bad insulation is, it is ... impossible, here longer than until 7 o'clock to sleep. If you there on business must remain: not the domseite and only 5. floor. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Mechthild
Good hotel with drawbacks
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • January 2013
Near great location but significant flaws for a 5 star hotel! The entrance area is quite worn (cracks in the cushions ), the mattresses were totally worn out, the bathroom mini with only a bathtub. The entrance is dudurch the showers impossible high. No hooks for towels at the sink. Slippers or bathrobe only on request. As mentioned: with 3 or 4 stars not a problem, but for the use of a 5 star hotel. read hotel review
  • Room
    4.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Julia
Centrally located.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
The hotel is situated right in the centre of Cologne location. Some rooms have a direct view of cologne cathedral. The rooms are in my opinion a little dark decor, although very modern. The fitness room is a bit small. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
1 3 4 5 ... 9