Dorint Hotel am Heumarkt Köln(5 stars)

Pipinstr. 1 50667 Köln View on map

Average rating

264 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.3
  • Location
    5.7
  • Food and Drinks
    5.4
  • Sport & entertain
    4.1
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148 hotel reviews for undefinedsorted by travel date
Sandra
Recommended with room for improvement
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2014
Nice hotel in a great location, for a shopping tour in my opinion the best hotel in this category. The rooms are nicely furnished. Attractive hotel bar with live music on the weekends. The breakfast is good, but the service could be improved. At a price of 29 Euro i don't want to have to wait constantly per person, because butter is missing, or orange juice, or, or, or... Also coffee was served only after request. Still, we will stay here again. Oh well, maybe it is better! read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Harry
Fine if "Alles in Ordnung" poor for the unusual
  • Hotel not recommended
  • Singles
  • Other stay
  • February 2014
A little old-fashioned in places. Some of the furniture a little chunky and not very attractive. The room I stayed in was more than satisfactory, en suite and was regularly, if not overly cleaned. The cleaners gave me the impression of being frightened of the supervisory staff as, on a couple of occasions when I did not want the room cleaned, I was exhorted to tell the supervisor that that was my wish. The restaurant/breakfast room was somewhat crowded at times and service could be slow. Staff had to be reminded of things sometimes. read hotel review
  • Room
    4.0

    Yes ok, but not so wonderful that it was exceptional.

  • Gastronomy
    4.0

    Good, but not outstandingly so. Harry's New York Bar will be crowded if you come during the Carnival.

  • Service
    4.0

    The service was pretty good, but when something unexpected happened the hotel staff seemed slow to respond to it and this could be a problem. They seemed absolutely useless at handling complaints - try to find a complaints section on the Dorint site! I am still trying to resolve a complaint involving the use of my credit card without my permission, any receipt or bill.

  • Sport & Leisure
    0
  • Hotel
    4.0

    A little old-fashioned in places. Some of the furniture a little chunky and not very attractive. The room I stayed in was more than satisfactory, en suite and was regularly, if not overly cleaned. The cleaners gave me the impression of being frightened of the supervisory staff as, on a couple of occasions when I did not want the room cleaned, I was exhorted to tell the supervisor that that was my wish. The restaurant/breakfast room was somewhat crowded at times and service could be slow. Staff had to be reminded of things sometimes.

  • Location
    4.0

    The area was fairly good, but you could see people with drink problems and people who appeared to be "professional" beggars. There was what seemed to be a hostel for homeless people very close to the hotel.

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Johannes
Perfect location over the rooftops of the city centre.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2014
Very nice hotel in a perfect location with very nice rooms. Small restrictions: the corridors are very long, the bathroom striking calcified. Big minus: no fitness no charge - the spa costs extra and is not very inviting to. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Central location.
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2014
A hotel in a central location. The room was large and clean. The front desk went smoothly. Had a nice room with a view of the Rhein. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Silvia
Very pleasant stay!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
We stayed 4 days in Cologne and the hotel is really the sahnehaube our city break defendendo. The staff is very friendly, courteous, not arrogant. The breakfast was perfectly adequate with a large selection of hot beverages, juices, cereals, rolls, spreads, yoghurt and show cooking with freshly prepared omelets, eggs, waffles etc. Everything was fresh and delicious. Our room with cathedral view us a smile. The decor of the room was excellent: ironing board, iron, bathrobe, slippers, shampoo, soap, cotton balls, cotton swabs, hair dryer, kettle with various teas and instant coffee, tv with internet. Channels, safe, magazines, bible, buddhist ... bible ☺. The king size bed was nice and cozy and comfortable. It would have been nice, though we had already at check-in a map and more info to the spa or the prices of the Hotelangebots could have got. Information is unfortunately also not on the room. When questions and suggestions, the staff was happy and gives detailed information. Overall we were very happy with the choice of this hotel! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Fabian
Super hotel.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2014
Our city journey too 3. was very good and The Dorint Hotel is absolutely recommendable. It is unreservedly. The breakfast you can freshly scrambled eggs etc. Prepared. Really great! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Nicola
Hotel in the heart of the old town.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
Large hotel in the heart of the old town of Cologne. International guests of all ages. In the lobby there was a pleasant atmosphere. Five star hotel with small mistakes. read hotel review
  • Room
    5.0

    The room was from the size and the cleanliness was okay. Bathroom was also quite large, only unfortunately tufts of hair in the shower. The bath tub was very deep, so that older people at the check-in and get off problems could get. Shower ebenerdig and very large. We had a room to the roadside, but great soundproofed windows no problem was.

  • Gastronomy
    5.0

    We can only comment on breakfast. It was good, but not outstanding, as we it from the Hyatt Regency Cologne or the günnewig stadtpalais know. There was a large saftauswahl, but no sparkling wine. The rolls were only available in the small format available. Sausage and cheese was good. Fruit in a small selection, no cake for dessert.

  • Service
    4.0

    We were greeted at the front desk friendly received and also quite fast our room. Unfortunately lacked a bit of information, as in a five star hotel are used to. The location of the breakfast room (which was in the first floor was) we were not told. There was also no information in our room. We did neither the location nor the opening hours of the spa area. For us it wasn't a tragedy, since we didn't want to use, but you should not forget. The room made a clean impression, except for the shower, in which tufts of hair were. These reported we also when we checked out at the front desk.

  • Sport & Leisure
    0
  • Hotel
    5.0

    Large hotel in the heart of the old town of Cologne. International guests of all ages. In the lobby there was a pleasant atmosphere. Five star hotel with small mistakes.

  • Location
    6.0

    Directly at the underground station heumarkt location. Ideal for fast to lanxess arena to arrive. Lots of restaurants and pubs at the heumarkt square. The hard rock cafe is just around the corner. Great base for a shopping trip.

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Tanja
Perfect hotel for a city break
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2013
One of the larger hotels in Cologne and still well arranged and quiet hotel life. Condition of the hotel overall very good, cleanliness in the öffenltlichen area such as toilets, bar and breakfast room to our satisfaction, the hotel's restaurant on the carpet next to our table some crumbs. Breakfast buffet one of the best, what we have ever had, very rich and varied (live cooking, organic products, etc.) , mixed, pleasant hotel guests, also kongressbesucher. read hotel review
  • Room
    4.0

    Rooms mostly very well maintained, except for ventilation shafts of the air conditioning, the again dusting, but not very much disturbed. Facilities the hotel great was good, coffee maker, telephone (bad/zimmer), unfortunately, there was no coffee machine, but instant coffee, the size of the standard room in order, with krib however, not very spacious, sit on the table so not available.

  • Gastronomy
    5.0

    Breakfast one of the best, the we have ever had (life cooking, organic products, etc.) , very nicely decorated and clean Restaurant: high quality of food, speedy delivery of the ordered food Bar: varied cocktail menu, rich selection of wines, beer, spirits, long drinks etc. Rates rather exquisite, but accordingly.

  • Service
    5.0

    Very friendly and attentive staff in the breakfast room, also at the front desk and the house- skipping (babyphone was immediately and installed!) , staff in the restaurant was friendly, but unfortunately despite a few guests not the most demanding (soup spoon forget, wine for main course forget etc.). Bar staff were very courteous and orders were very quickly.

  • Sport & Leisure
    0
  • Hotel
    5.0

    One of the larger hotels in Cologne and still well arranged and quiet hotel life. Condition of the hotel overall very good, cleanliness in the öffenltlichen area such as toilets, bar and breakfast room to our satisfaction, the hotel's restaurant on the carpet next to our table some crumbs. Breakfast buffet one of the best, what we have ever had, very rich and varied (live cooking, organic products, etc.) , mixed, pleasant hotel guests, also kongressbesucher.

  • Location
    6.0

    Hotel location for us as tourists family with infant very good, only a few meters to the pedestrian area, christmas markets and attractions. On-site underground parking easy to find and parking for van big enough, but unfortunately very expensive (3 nights 75 Euro), shopping and nightlife so very well attainable, u-bahn in the immediate vicinity on the street.

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Hendrik Wissmann
Very good hotel.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
We liked the hotel, because it is modern. There are also many great datils. A very nice hotel. We are coming again. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Katjana
Nice hotel with small drawbacks.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The hotel is located in the middle Cologne and is perfect for a city break. Unfortunately was the parking garage from the hotel on our arrival day, so that we otherwise had to park. Valet parking, bellboys, nil return! The check-in we were quickly treated, explanations of location of the restaurants, the meal times, check-out, etc. There was not. The service at the front desk was unfortunately not 5 - stars moderate. Otherwise the stay was very nice, room and breakfast were great! Also the spa offer is highly recommended. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    1.7
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Olli
Top recommendation for Cologne.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2013
The Dorint am heumarkt is distinguished by its very central location as well as the great spa and delicious breakfast buffet. Gladly i come here, if i on a business trip in Cologne and environment am. The hotel is the prices high, but you get a lot for your money. Top empfehlumh for cgn! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Olena
1 a hotel very good. Location/helpful. Staff.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • November 2013
Great hotel, modern, centrally located, friendly staff, nice atmosphere, tasty breakfast, great location. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Denise
Just perfect.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2013
The hotel is very clean and centrally located. The staff is very friendly and helpful. The selection at the breakfast buffet is huge, everything was very delicious and freshly prepared. Just a perfect hotel, i will book it again and can highly recommend it! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Tanja
Nice hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2013
Very nice hotel, delicious food, rooms were big and clean. Very our erachtensmpfehlen. Shopping around the corner, bars, restaurants as well. Staff friendly. Parking garage costs per day about 24 Euro we stayed in the side streets free parking. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Thorsten
Ehf final four
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • June 2013
I was for the final four event in the town and was glad this hotel at a good rate in. The drive is through a construction site on the doorstep at the moment a bit difficult. You missed the entrance to the hotel, is a morning not possible. One must again a large detour drive about 10 minutes later before the entrance entrance. The front desk was very nice and it was despite the early drive a room ready. The standard room was spacious and modern. Here there are no faults. Breakfast is available between 12:00 and is the ... standard of the hotel was good. Only complaint: when a (as on this weekend) full house is a service at the egg station unfortunately not enough. Here would have the queue not worth it. The location of the Dorint am heumarkt is of course an absolute plus. Short walks to the shopping, to the cathedral and of course on the heumarkt square. Despite building site on your doorstep makes you with the choice of the Dorint am heumarkt everything correctly. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Inga
Central, well-kept hotel at the cologne heumarkt.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
As a special one, very good price performance ratio. A nice, well-kept hotel in the middle in Cologne. Good starting point for shopping and sightseeing. Tastefully furnished rooms and especially the bathroom with me scored. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Guido
Top location, but many small flaws
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • June 2013
The Dorint am heumarkt is particularly because of the friendly service and very central location to my favorites with now 7 stays this year. Where light is known also shade-unfortunately a 5 star, not even a star hotel worthy: 1. dusting in the room (desk) over several days none 2. aircon in the room over several days broken, change only after viermaliger complaint, also broken, no cooling 3. towel warmer on bathroom since weeks broken, not heating 4. reservations in bar was despite confirm not complied with, no more table free 5. dinner buffet in the club lounge with hungary ... potatoes 6. tariffs at check-out were different than in advance constituted/agreed 7. extremely high trainee and help share with staff beyond the fo 8. construction site right in front of the house The lack of a spa and gym at surcharge are already bad enough but also the prices for the wi-fi are completely excessive-most of the cologne competition has free wi-fi. There is still much potential mr laurs. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Lothar
Centrally located, but outdated
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2013
Centrally located, but outdated. The hotel offers the standard of a 4 star hotel, but the standards of a 5 star Property not enough. Room and breakfast were okay, however also nothing more. Only the efforts of the concierge service, in the person of mr vey, were above average. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.3
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
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Werner
Centrally located hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2013
The Dorint Hotel (formerly intercontinental) is in the heart of Köln am heumarkt. The rooms are modern and tastefully decorated. Shops and restaurants are in the immediate vicinity. The historic part, cathedral, museums and the main railway station are reachable on foot. At the check-in in the morning were the rooms not finished yet. On my question, where i move me could became i in the toilet skillfully. Something should star hotel definitely not happen. Apart from that everything was well organized. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabine
Absolute top hotel in a great central location.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Absolute top hotel in perfect downtown location Everything on a high level Breakfast and restaurant very good Rooms are large, decorated in a modern style Spa area was very good - unfortunately, i had to but pay extra than in the gym wanted. Location may be in our convenient firmenrate? read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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