Hotel Grand Hyatt Dubai(5 stars)

PO Box 7978 � Show map

Average rating

113 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.8
  • Service
    5.5
  • Location
    5.0
  • Food and Drinks
    5.5
  • Sport & entertain
    5.5
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56 hotel reviews in Englishsorted by travel date
Christoph
Fabulous hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Great hotel, great and huge pool. Excellent pool service (beverages etc.). The rooms are huge, also the bathroom. There is a variety of restaurants in the hotel and an excellent bakery with excellent pastries, coffee and ice cream. Gym generous and recommendable. Free wi-fi in the lobby and depending on the location also by the pool. Room service top! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Stephan
Top Hyatt in Dubai
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Great city hotel for the first Dubai stay we booked xtui with flight and half board. Very friendly front desk in the hotel. Check-in in the morning at 2 o'clock top, fast and friendly. Luggage was still 5 minutes in the room. The very friendly page wanted us the room explain but we were just tired. In the morning to the breakfast buffet was everything you from western hotel was. Everything was a bit wusslig, but always friendly and pleasant. Empty plates were always quickly cleared and it was again and again asked, whether and like us the breakfast like. ... The hotel has several restaurants, i think 8 piece, 4 of which have a half board menu. You can choose, whether one lunch or dinner want, but you can get vouchers and you can every day spontaneously decide. We were once in the italian and indian. Both was really good and for half-board completely sufficient. Room service was quick and nice. Wireless internet in the room currently free of charge you have to but once logging 55 aed/day that was then but not will be charged. Towels and linen every day changed twice, the bed linen in my eyes must not be. In the evening from 22 o'clock there is a turn down service. Tv led device with many arab channels, 3 german channels and a few us movie channels. The hotel is 10 minutes away from the airport, however one heard nothing of it. For of the lobby are always normal taxis or Lexus driver service charge to find. If you once a tax in Dubai use will you only Lexus variant take \u263a - the better, safer and it works just great. Dubai Mall and burj khalifa approximately 15 minutes out with the transfer. Jumeira Beach about 25 minutes, the souqs also about 25 minutes. Conclusion a top hotel with great large rooms with either a view of the creek or downtown Dubai. All of the staff were really friendly, always very accommodating. Everything sparkling is constantly cleaning and polished. What to get used to, is the only with english and the man Boss is. The woman with friendliness ignored, but if not a man is as served in a friendly manner as the man. We would book it again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Angela
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
The hotel room is very clean and well cared for and my expectations really good! The concierge gave with search for a certain souvenirs and helped for me everywhere called! Thumbs up! :-) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Klaudia
Great hotel - perfect city hotel with a nice pool
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
Perfect city hotel with a nice pool and park. Despite proximity to airport very quiet. With the taxi in a few minutes, you are in the Dubai mall, in the souks, in the public jumareih beach park. A bit further distance to the Dubai Marina respectively the palm is with the taxi very fast reachable ( beautiful tour of the town) and costs because of the very low taxi charges only circa 5,00 Euro. We will next time again Grand Hyatt book. The really reasonable value for money ( in comparison to very overpriced beach) and the location was ... perfect. The rooms are not modern, but solid furnished (not my style, was however very positively surprised) and in particular very clean. The bathroom is very big and nice. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Markus
Great hotel with beautiful pool area
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Typical congress hotel, that because of its large and beautiful pool area excellent for a city trip to Dubai is. The hotel has 14 bars/restaurants, the breakfast in the market café is both in relation to quality, as well as selection was excellent! Cleaning of the rooms took place 2 times a day and was thorough. In about 10 to 15 minutes you can reach on foot the wafi mall, as well as the subway station 'healthcare city '. For all other objectives is recommended in Dubai very cheap taxis. All together a recommendation for all, the a cheaper alternative ... the standhotels in jumeira and for the a beautiful pool area enough! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Daniel
Good but expandable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
The Grand Hyatt is still a brilliant hotel but in the comparison with other city hotel at the service and the cleanliness by the pool work. The lobby is very nice and inviting, the same actually applies for all areas in the hotel. One suffers never under Plazumangel, merely for breakfast it can sometimes tight but the wait is worthwhile, the buffet can fully convince. The rooms are nice, and spacious. But the housekeeping service must do better, it will be 2 towels forward, but only 1 new ones and then you have to call it takes from time to ... time 30 minutes until you reach the towel has, that is annoying, because absolute avoidable. Same goes for the cleanliness by the pool, there would often the water from leaves and other Trash cleaned. I am not talking of a dirty pool, not at all, but the GH is a five star hotel and there is enough staff which only herumsteht, the towels were to the loungers put, 2 years ago even brought to your beach chair and today you must get yourself. The standard sank so. Nevertheless are the details, the hotel is first-class, and until this flaws always to the best ones in Dubai-city belong. Which I however very missed was a free Wi-Fi hotspot at least in the lobby, the prices are outrageous, as should the GH which actually is a city hotel improve. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Sonja
Elevated standard, mixed service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Upscale hotel, the mainly by Arab passengers booked. Room ( Grand room) and the beautiful bathroom have a great size for a short stay to 1 week. Furniture well maintained, but rather set as stylish modern. Great big bed. Bed sheets smelled unfortunately massive musty. The cleanliness was however always perfect. Air conditioning worked perfectly without the room clammy to make. Several höherpreisige restaurants in the hotel - I can Manhattan grill restaurant highly recommend. In the Seafood buffet evenings in the market café I unfortunately the stomach (1 night upchucked ), so that I the next morning not for ... breakfast could. The handling the front desk with my request a bit light to the room to get, instead of the booked FS breakfast restaurant ( also market cafe ), as well as check in and check out were very good. Secluded from front desk varies the service and the friendliness significantly ( for example Differences between the individual pages). The responsible the market cafe was' not amused ' for the FS in the room together and the nice lady at the front desk once sound in the handset roared, so that it irritated by the ear weggehalten has. The breakfast was then however the best suitable for my depressed stomach (of unsweetened porridge, some fruit, black tea). The breakfast at the market café is apart from that more than ample and there is something for everyone. Most of us in the market café the different treatment of the guests bother us. We had the impression for example the warmed from the Warmhalteschrank to get, the Arab guest got the same freshly grilled (only evenings was this impression). The shops in the hotel are nice, with luxuries stocked, but rather uninteresting. With the taxi comfortable and easy to the city. There is also a subway station in the immediate vicinity. Representatives of Arabian adventures ( excursions), as well as for Mietwagenbuchungen are in the hotel. Pool and fitness room are very generous, well equipped and clean. There is a hairdresser, as well as spa (not used). Everything makes a good impression. We have tried tidy and not too permissive dressed us in the hotel to move. We carried neither short shorts, skirts still Spaghettitops or deep section respectively Sportshirts etc., what the non-Arab guests ( priority Russia, England, Germany, Austria, Australia) vary significantly. I can recommend the hotel and consider the incident in the marketcafe and the impression different to be treated, which is why I subjective the stay with mixed feelings see, rather than exception. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Nicola
Great city hotel with very nice pool area
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Great city hotel with great pool area, also indoor pool with jacuzzi. Good starting point, to with the taxi after Deira driving and the souqs or a ride on the creek something to do. Great breakfast buffet. Wireless internet in the room circa 10,00 Euro per day. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Georgine
Expandable!
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
If some small faults removed then it is a absolute top -hotel. There is too much staff, the only herumsteht, instead ask, whether one something to drink, etc. Would like to have. The doormen were variably friendly. Sometimes bags simply not decreased but rather chatted. The pool should also more often cleaned, since very much leaves and similar swim in it. The same goes for the loungers, the only sporadically with fresh towels were occupied. These are although it is only details, but they could have in a five star hotel simply not happen. The biggest fault was however the ... half board! You can only about half of the restaurants for going out to eat and then there is everyday the same half board menu! That is a great shame, there the food really delicious is (andiamo very recommendable). To consultation with the hotel management were then other dishes. The staff know some not at all, that half board in your hotel's offers and was accordingly overburdened al we with the' half board- vouchern' arrived. Apart from that is this hotel a great address in Dubai, not only for business trips, the most of the guests made up. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Thorsten
Super city hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2012
The hotel is ideally located to the airport. The city is with the taxi for a few euros reachable. It is more of a business hotel and not SiO very on tourist and their people. For example Wi-Fi only in the lobby against ordering. Business centre available for a fee, which it today hardly there. The rooms and the Badein dream. Simmingpool and garden area for a city hotel was huge and beautiful, with loungers in sufficient quantity. Price in the read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Marc
Very recommendable hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • June 2012
We had stayed at the jumeira beach-a great hotel, but the Hyatt is really a good alternative, if you are on sea can do without. Is a pure matter of price... So we return gladly again return and will book it again. Service and room was almost better than the jumeirah beach. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Dirk
Very beautiful hotel, bad restaurant
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
The hotel and the furnishings are very good, very well maintained. The rooms are very spacious and superb. There is several restaurants but. We had the half board and chose the restaurant the market. Herewith you can a six star hotels destroy. At reception could or no one wanted understand something half board is. After some back and forth we could then sit and had to wait. The restaurant is a self service restaurant, that means no cutlery, no napkins on the table. A waitress brought us then 2 Foodkarten, we can at the buffet use 1 times before -1 ... times uberhaupt -1 times dessert. The beverages had to be collected yourself. Then ready for eating, only Foodkarte deliver, then the themed buffet Dish select and carry forward. We loved this variant didn't like and recalls Foodcorners in malls. The staff stood in three groups around and chatted, where the service? The next day for breakfast not better, however without Foodkarte. Long waiting periods to get a table, since you did not create it already free tables clearing. The choice of breakfast buffet not outstanding. Sausage, salmon etc. Is in a counter at which one not can serve yourself. Furthermore then came a big Indian group in the restaurant, by behavior no idea had, behind my chair barrten the Indians to a fabulous on, then I am matching words received. So well for those wishing to travel is has something to tell you. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Doris
Very nice city hotel, ideal with children
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • May 2012
Countryside and quiet oasis in the big city, very large pool area with great swimming pool for the kids, metro and small mall within walking distance and varied breakfast with small seat area outside, with children a great city hotel read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Mike
Anytime again!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2012
It was our first time staying in this hotel. Except for some details we can this hotel recommend at any time and will come again. The service & the staff's hospitality is great. And the pool is excellent. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Barbara
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
Great hotel, well equipped, all around a great service! A very wonderful pool area ( water could be somewhat cool ) :-). All in all I had a great time and the hotel can absolutely recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Gert
Five star pool, four star hotel, three stars service
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2012
Were three times now in Dubai in a Hyatt hotel and must unfortunately say the Grand Hyatt was the service the worst, we felt like we were lepers, the luggage we had to yourself, rooms were only cleaned after you in the afternoon the garbage bin on the hall had, service on the rooms was irregular at the end of our stay it got better, breakfast was partially with a long waiting time connected it reminded us of a Mitropa the quality of the meals was good, who on good service worthy and just a good pool-range searches is in ... the right place here apart from that there are in Dubai better alternative read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Harald
A top hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • May 2012
A great hotel. Quite large; therefore nothing for us. But service is certainly in all areas top. For some days probably OK. Front desk class. Food was excellent. Very lots of Russians also here. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Monica
Wonderful, luxury hotel and massive room
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
The hotel is by car/ taxi approximately 10 minutes on foot from the airport and therefore ideally for a short, relaxing Dubai stay, as the Dubai mall and many sights quickly and easily reachable are. The rooms are massive and after German standard suite read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Claudia & Brigitte
Still a great place!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2012
We were the second time at the Grand Hyatt and can our information from the first time only confirm. It is a very pleasant stay, the rooms huge, the bathroom a dream-size and facilities. For breakfast there was a little waiting time, in my opinion a bit too small side for the size of the hotel. All are very friendly and helpful. The pool area for a city hotel very nice. The pool clean, the beach chairs and the towels immaculate. Likewise one could the pool bar with your officials only praise, the boys are sharpened. If Dubai in the ... town, then only Grand Hyatt! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Rainer
Fully recommendable
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2012
A really recommendable hotel, in terms of service, cleanliness and ambience leaves nothing to be desired. ( there is even an iPod Dockingsstation. ) Especially recommendable this is German line standing restaurant Troiteur, as well as evenings the lounge with a view of Dubai-skyline and adjoining Marina. Excursions can be easily with the concierge and the room be deducted. The hotel lies about 4 kilometers away from the airport. Commuting there amounted to about 30 AER= 7 euros ( inclusive Abendzuschlag ). read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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