Hotel Grand Hyatt Dubai(5 stars)

PO Box 7978 Dubai View on map

Average rating

154 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.6
  • Location
    4.9
  • Food and Drinks
    5.7
  • Sport & entertain
    5.6
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68 reviews for this hotel sorted by travel date
Hazem
Amazing hotel stay
  • Recommended hotel
  • Couples
  • City break
  • April 2014
Its an amazing resort in dubai with luxuaries of faciluties can be used to have a rest..... the spa was amazing.... swimming pool ... ana all facilities....it locate on the centar of dubai were all mall and shops are near to you.. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Randus
Excellent
  • Recommended hotel
  • Families
  • Other stay
  • January 2014
Excelent, no words to describe it the hotel besides be very beautifull outside is very beautifull inside too, less than 5 minutes from Dubai Int´l Airport, 8 minutes walking to Raffles shopping mall, the rooms are very big, clean and well decorated, the Spa is the 2nd best I have visited only loses to Grand Hyatt Seoul, the swiming pools are fantastics, there is 4 restaurants we have been in two and they are excellent, I recomend to everybody to stay is this hotel and pay a little bit more and stay in the Club floor as the Club Lounge ... is superb at night they serve hot plates salads and much more and you can save at the dinner. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Heide
The Grand Hyatt Dubai -green oasis of orients_.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
The Grand Hyatt hotel in Dubai is a green oasis in the midst of a vibrant city. There were 10 wonderful days, the staff is international, speaks english, is helpful In any situation and very friendly. We were completely satisfied and will be the hotel for our next Dubai visit certainly Again. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Mohamad Harairi
One of the biggest hotels in Dubai
  • Recommended hotel
  • Families
  • City break
  • November 2013
Grand Hayatt Dubai is an excellent hotel and resort to spend your extra days with kids in, The hotel is so spacious in its facilities and rooms, ( it doesnt include balconies ) however the panoramic view either on the lagoon or khlaifa tower is un believable. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Mohamad
The biggest in size hotel (Dubai)
  • Recommended hotel
  • Families
  • City break
  • September 2013
I have stayed over 10 times in Grand Hyatt hotel in Dubai, simply becasue it is one of the hotels that you visit once and you get edicted to come again and again due to its location, swimming pools , view , size and everything you think of. read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Santtu
Impeccable 5-star quality
  • Recommended hotel
  • Friends
  • City break
  • July 2013
The best hotel experience of my life. The key must have been, that we chose to pay extra for the club level services, which were definitely worth everything we paid. Marvellous rooms, top class personal service and every answer got answered and things taken care of. We had a possibility to prolong our stay until 4.pm the next day due to the club level, which was extremely nice, since we had a night flight. We could also leave our luggage there and got a limousine transfer to the airport in the evening even though we had already checked out ... in the afternoon. I would definitely choose this one, if I would be spending only a couple of nights in Dubai. Great pool also. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Thomas
Luxury in bur Dubai
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2013
One likes it or you do not like it-in a large hotel. With over 674 rooms and suites it is certainly not the smallest hotels in Dubai, but for a business trip in bur Dubai a very good location and the different areas in every direction good and be reached quickly. Adjacent is the wafi shopping center. Impressive is alone the large and bright lobby with a spacious lobby lounge, behind makes a evergreen inner garden on, the most of the restaurants, bars and cafes of the hotel are. The wrinkle the dhows the lobby hanging should supposedly the air ... conditioners ahide. With over 40 square meter the rooms are more than spacious, as well as the bathroom (bathtub, separate shower and toilet behind glass door). The grand club room was also the evening turn-down service and again 2 bottles water refilled. Wi-fi was here, and in the club lounge for free. The extensive grand club lounge offered a very good offer (breakfast, afternoon tea and 'happy hour' in the evening), it was you very spacious and you could always a 'private' corner. Also the breakfast downstairs in the ' the market cafe ' was very good and by the indoor garden you could such a tropical breakfast, also here the service was very good, fast one was directed to a table and immediately came the ordered coffee. Advantage of this large luxury hotel is however the beautiful garden with one of the most beautiful pool area in Dubai City. Even shortly after sunrise it was possible to swim and you got fresh towels. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Robert
Good city hotel with potential to above
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2013
The hotel is very centrally located and conveniently located to all attractions with a short (and inexpensive) cab rides to reach. Metrostation about 5-10 minutes away. The wafi-center 10 minutes on foot distance. There some cafés and restaurants and to recommend especially the murjan, a arab/lebanese restaurant with live music at weekends. The Hyatt has a large garden and pool area. Unfortunately the staff is a bit slow and not too attentive. The rooms are big and clean and with 5 stars. Rather 3 star breakfast, both the quality, as well as the service are not a 5 star standard. ... The area is rather like an english pub furnished. The eggs are not acceptable. The staff giftet before the guests. Both the breakfast area as the pool area may be maintained. It is after the motto, perhaps sees it is my colleague, that there was clear or reversed. Because of the location and the rooms i would recommend it-for staff and quality rather not. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
Close
Dennis
Great hotel. Poor pool service
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
The hotel was of us for one day after a orient cruise used. We were very friendly after the withdrawal from the taxi and our luggage was to the room delivered. Until the room for us was we could in a lounge for arriving guests free of charge drinks and light snacks to take us. The hotel room was great spacious and large. There were both tub, and also a large shower available. Especially liked a lot me also the view of the skyline Dubai from the room. The Grand Hyatt Dubai has a beautiful garden area in the the ... pools are. I would now like to turn to the only weak point of the hotel %blank%. In other words the outrageous and unfriendly pool butler the all lose not only their job! We had us extra a beach chair with umbrella for the us itself with the towels uncover had since none of the rude pool butler worth the trouble was us as guests to do. When we in the pool refresh and cool off wanted and again to our beach chair, was suddenly the umbrella way. This was just other guests and we had to believe it or not about 2 hours on the next available umbrella wait. An apology for this behaviour by the outrageous pool butler, there was no. Before we the next morning our departure catching we used the great breakfast buffet of leberkas, frankfurt and waffles everything possible what you from the breakfast buffet a 5 star hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    1.5
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    3.0
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Christoph
Fabulous hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Great hotel, great and huge pool. Excellent pool service (beverages etc.). The rooms are huge, also the bathroom. There is a variety of restaurants in the hotel and an excellent bakery with excellent pastries, coffee and ice cream. Gym generous and recommendable. Free wi-fi in the lobby and depending on the location also by the pool. Room service top! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
Close
Torsten
Very good hotel, left almost nothing to be desired!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
Very large (over 650 rooms), very well-equipped business hotel with many amenities. read hotel review
  • Room
    5.0

    Large and very well-equipped rooms: large flat-screen tv, air conditioning, minibar, coffee machine, safe, telephone with voicemail, and more. Spacious bathroom, separate shower, and hair dryer. The only downside: none of the windows of the rooms you can open. Air intake, so exclusively on the air conditioning.

  • Gastronomy
    6.0

    Various restaurants and bars on the lower level the impressive lobby. Breakfast was very extensive, international with an arabic twist - from the offer and the very good quality.

  • Service
    6.0

    Very friendly staff in all the areas and everywhere good english knowledge available. The partly negative reports about the lack of hygiene regarding room cleaning i can after repeated stay here not confirm.

  • Sport & Leisure
    5.0

    There is both inside, and outside a spacious pool. Various other spa and fitness - / leisure offers available, which i did not use however.

  • Hotel
    6.0

    Very large (over 650 rooms), very well-equipped business hotel with many amenities.

  • Location
    5.0

    In the vicinity of the dubai creek. To the airport dubai international (dxb) about 10 minutes with the car. Various shopping malls and restaurants are all in the immediate vicinity (a few minute taxi ride).

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Eric
Perfect combination of relaxation and city life
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Like every year a couple of days relax in the Grand Hyatt. Still for us the best combination of wellness and city life. Short distances with the taxi into town, or various malls. The huge outdoor pool is beautiful, the indoor pool was renovated, the fitness studio is increase. The rooms, although optically rather from the 80., large and very clean. Particularly the large bathroom like us. Still one of the best breakfasts in Dubai. We will come back soon. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Stephan
Top Hyatt in Dubai
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Great city hotel for the first Dubai stay we booked xtui with flight and half board. Very friendly front desk in the hotel. Check-in in the morning at 2 o'clock top, fast and friendly. Luggage was still 5 minutes in the room. The very friendly page wanted us the room explain but we were just tired. In the morning to the breakfast buffet was everything you from western hotel was. Everything was a bit wusslig, but always friendly and pleasant. Empty plates were always quickly cleared and it was again and again asked, whether and like us the breakfast like. ... The hotel has several restaurants, i think 8 piece, 4 of which have a half board menu. You can choose, whether one lunch or dinner want, but you can get vouchers and you can every day spontaneously decide. We were once in the italian and indian. Both was really good and for half-board completely sufficient. Room service was quick and nice. Wireless internet in the room currently free of charge you have to but once logging 55 aed/day that was then but not will be charged. Towels and linen every day changed twice, the bed linen in my eyes must not be. In the evening from 22 o'clock there is a turn down service. Tv led device with many arab channels, 3 german channels and a few us movie channels. The hotel is 10 minutes away from the airport, however one heard nothing of it. For of the lobby are always normal taxis or Lexus driver service charge to find. If you once a tax in Dubai use will you only Lexus variant take \u263a - the better, safer and it works just great. Dubai Mall and burj khalifa approximately 15 minutes out with the transfer. Jumeira Beach about 25 minutes, the souqs also about 25 minutes. Conclusion a top hotel with great large rooms with either a view of the creek or downtown Dubai. All of the staff were really friendly, always very accommodating. Everything sparkling is constantly cleaning and polished. What to get used to, is the only with english and the man Boss is. The woman with friendliness ignored, but if not a man is as served in a friendly manner as the man. We would book it again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Angela
Great hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
The hotel room is very clean and well cared for and my expectations really good! The concierge gave with search for a certain souvenirs and helped for me everywhere called! Thumbs up! :-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Klaudia
Great hotel - perfect city hotel with a nice pool
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
Perfect city hotel with a nice pool and park. Despite proximity to airport very quiet. With the taxi in a few minutes, you are in the Dubai mall, in the souks, in the public jumareih beach park. A bit further distance to the Dubai Marina respectively the palm is with the taxi very fast reachable ( beautiful tour of the town) and costs because of the very low taxi charges only circa 5,00 Euro. We will next time again Grand Hyatt book. The really reasonable value for money ( in comparison to very overpriced beach) and the location was ... perfect. The rooms are not modern, but solid furnished (not my style, was however very positively surprised) and in particular very clean. The bathroom is very big and nice. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Markus
Great hotel with beautiful pool area
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Typical congress hotel, that because of its large and beautiful pool area excellent for a city trip to Dubai is. The hotel has 14 bars/restaurants, the breakfast in the market café is both in relation to quality, as well as selection was excellent! Cleaning of the rooms took place 2 times a day and was thorough. In about 10 to 15 minutes you can reach on foot the wafi mall, as well as the subway station 'healthcare city '. For all other objectives is recommended in Dubai very cheap taxis. All together a recommendation for all, the a cheaper alternative ... the standhotels in jumeira and for the a beautiful pool area enough! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Daniel
Good but expandable archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
The Grand Hyatt is still a brilliant hotel but in the comparison with other city hotel at the service and the cleanliness by the pool work. The lobby is very nice and inviting, the same actually applies for all areas in the hotel. One suffers never under Plazumangel, merely for breakfast it can sometimes tight but the wait is worthwhile, the buffet can fully convince. The rooms are nice, and spacious. But the housekeeping service must do better, it will be 2 towels forward, but only 1 new ones and then you have to call it takes from time to ... time 30 minutes until you reach the towel has, that is annoying, because absolute avoidable. Same goes for the cleanliness by the pool, there would often the water from leaves and other Trash cleaned. I am not talking of a dirty pool, not at all, but the GH is a five star hotel and there is enough staff which only herumsteht, the towels were to the loungers put, 2 years ago even brought to your beach chair and today you must get yourself. The standard sank so. Nevertheless are the details, the hotel is first-class, and until this flaws always to the best ones in Dubai-city belong. Which I however very missed was a free Wi-Fi hotspot at least in the lobby, the prices are outrageous, as should the GH which actually is a city hotel improve. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Sonja
Elevated standard, mixed service archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Upscale hotel, the mainly by Arab passengers booked. Room ( Grand room) and the beautiful bathroom have a great size for a short stay to 1 week. Furniture well maintained, but rather set as stylish modern. Great big bed. Bed sheets smelled unfortunately massive musty. The cleanliness was however always perfect. Air conditioning worked perfectly without the room clammy to make. Several höherpreisige restaurants in the hotel - I can Manhattan grill restaurant highly recommend. In the Seafood buffet evenings in the market café I unfortunately the stomach (1 night upchucked ), so that I the next morning not for ... breakfast could. The handling the front desk with my request a bit light to the room to get, instead of the booked FS breakfast restaurant ( also market cafe ), as well as check in and check out were very good. Secluded from front desk varies the service and the friendliness significantly ( for example Differences between the individual pages). The responsible the market cafe was' not amused ' for the FS in the room together and the nice lady at the front desk once sound in the handset roared, so that it irritated by the ear weggehalten has. The breakfast was then however the best suitable for my depressed stomach (of unsweetened porridge, some fruit, black tea). The breakfast at the market café is apart from that more than ample and there is something for everyone. Most of us in the market café the different treatment of the guests bother us. We had the impression for example the warmed from the Warmhalteschrank to get, the Arab guest got the same freshly grilled (only evenings was this impression). The shops in the hotel are nice, with luxuries stocked, but rather uninteresting. With the taxi comfortable and easy to the city. There is also a subway station in the immediate vicinity. Representatives of Arabian adventures ( excursions), as well as for Mietwagenbuchungen are in the hotel. Pool and fitness room are very generous, well equipped and clean. There is a hairdresser, as well as spa (not used). Everything makes a good impression. We have tried tidy and not too permissive dressed us in the hotel to move. We carried neither short shorts, skirts still Spaghettitops or deep section respectively Sportshirts etc., what the non-Arab guests ( priority Russia, England, Germany, Austria, Australia) vary significantly. I can recommend the hotel and consider the incident in the marketcafe and the impression different to be treated, which is why I subjective the stay with mixed feelings see, rather than exception. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Nicola
Great city hotel with very nice pool area archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Great city hotel with great pool area, also indoor pool with jacuzzi. Good starting point, to with the taxi after Deira driving and the souqs or a ride on the creek something to do. Great breakfast buffet. Wireless internet in the room circa 10,00 Euro per day. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Georgine
Expandable! archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
If some small faults removed then it is a absolute top -hotel. There is too much staff, the only herumsteht, instead ask, whether one something to drink, etc. Would like to have. The doormen were variably friendly. Sometimes bags simply not decreased but rather chatted. The pool should also more often cleaned, since very much leaves and similar swim in it. The same goes for the loungers, the only sporadically with fresh towels were occupied. These are although it is only details, but they could have in a five star hotel simply not happen. The biggest fault was however the ... half board! You can only about half of the restaurants for going out to eat and then there is everyday the same half board menu! That is a great shame, there the food really delicious is (andiamo very recommendable). To consultation with the hotel management were then other dishes. The staff know some not at all, that half board in your hotel's offers and was accordingly overburdened al we with the' half board- vouchern' arrived. Apart from that is this hotel a great address in Dubai, not only for business trips, the most of the guests made up. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
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