Mercure Hotel Tempelhof Airport(4 stars)

Hermannstrasse 214-216 12049 BERLIN Show map

Average rating

217 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.1
  • Service
    5.2
  • Location
    4.7
  • Food and Drinks
    5.0
  • Sport & entertain
    4.2
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156 hotel reviews in Englishsorted by travel date
Markus
This hotel stands out from its surroundings out
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • March 2013
The Mercure Hotel Tempelhof Airport corresponded to the 4 star category. The staff at the hotel were all friendly and attentive. Our room had an excellent size, the cleanliness was excellent. The location of the hotel is certainly a bit of getting used to (Berlin-Neukölln), the traffic connections with the subway alright. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Andreas
Nice hotel in an average area
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • March 2013
Around the hotel lie along the main street lots of small shops, but all nothing special high-quality work. That is however rather at Berlin and not at the hotel. The hotel itself stands out as clear out. Service and decor were very satisfying. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Wolf
Expensive breakfast
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2013
The students at the front desk are very willing to make an effort, their job well and d make every effort. Parking is hit and miss read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Minnie
The best breakfast and a lot of comfort
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
The hotel is in Neukölln, and not in the most beautiful corner of berlin. For the, which is ordered, is it but also quite cheap. We were by car arrived, and were therefore good everywhere. The staff is really very pleasant and the breakfast couldn't have been better, there was fresh fruit salad, cereal, bacon, scrambled eggs-in fact everything, what one can wish oneself. The room was nice and big and comfortable. A small refrigerator would be nice. Also great fitness room and sauna. Wernutstropfen for me:it is not at all have wi-fi, on our not. Would be 9 ... Euro per day also quite expensive. And on the homepage is a bit of a babysitter service. That the hotel this was offered, knew the staff but not. Is probably not often, that the taken into account is. Worried you probably still around-without success, but that i for new year's eve, relatively short term a babysitter wars, so i did not really expect (we had actually alone travel want, but our babysitter home was down). But there was a free cot and toothbrush for the small. Oh yes, the door did not lock, that you from the inside not to open - for families with small, travel happy children this would be practically. Otherwise really all great! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Stefan
Good hotel
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • December 2012
Hotel lies in the multi-multicultural area of Berlin Tempelhof, parking is available at near the hotel also free Good price/performance ratio, confusing internet by accor. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Hans- Georg
' great hotel we will be back '
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
The room really impressed us. It was quiet, clean, very spacious and has a good bed. The service was very accommodating and polite. Because of the good location at the subway were all points in Berlin very easy to reach. We were with a Animod-vouchers for 3 days stayed there the breakfast was very good and varied and something for everyone. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Kai
Definitely again!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2012
Al we on the sunday morning arrived, we were first a little skeptical because of the location of the hotel, but very quickly overcome. The staff are super friendly and very helpful. The shops in the area nearly all had opened and also there were all very friendly. The rooms are very clean, the breakfast buffet is incredibly huge and diverse. With our next Berlin-trip it becomes definitely again this hotel his! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Ralf
Partly very bad service. Not again
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2012
The hotel is located in a side street in Neukölln. The house is relatively large and probably mostly for meetings orientated. The cleanliness was ok, but more also not. read more
  • Room
    3.0

    The room was okay and a decent size. The cleaning ladies came at 15,20 o'clock for cleaning. Since we were already from the trip and therefore thankfully declined.

  • Gastronomy
    2.0

    The quality in the restaurant went. The ravioli were then nevertheless 5 piece in the plate. The breakfast we thought it was very well arranged. The atmosphere we didn't see. The light is uncomfortable.

  • Service
    1.0

    At check in everything was good. The service at the bar was very nice and deserve a better grade. The service in the restaurant is grottenschlecht. If one in the evening in the restaurant food and straight at the window to sit, then you will not friendly straight back summoned. As was already for breakfast set (at 19:30 o'clock). I think it is already impossible if the best restaurant time the tables for the next morning set and the guest its table not pick may. Who pays the wages? The beer was warm. The complaint brought no avail. Also the 2. the beer was warm. Usually you need the beer then do not pay, but the waitress said, that the then from the hotel's own pocket to pay must. So was the topic then finished for her. Way down in the bar the beer was very good temperature. Then the experience: 'a waitress at the wine closet!' A neighboring table ordered a white wine. The waitress went to the wine closet and find the wine with the rotweinflaschen and the quite long. When the alarm of the fridge turned on it didn't bother not more. The result, that the last present gasdt attention was. It was missing only the hidden camera. After further search, to hilfenahme your glasses was then still the white wine in the lower part of the cabinet to. Also on 2. night was the beer still as warm as on the first evening. The waitress asked me then, whether i have a 2. beer would like. I said :' no thank you, the beer is just as hot as yesterday.' They said: 'very good!' And walked on. She has really listened. I could continue, but it is too long. Only as much: three dishes were not more (tuesday evening and it was not very full). A ray of hope on the 2. evening. It was a male waiters, a freelance to help out, this was very friendly and attentive, but again and again from the older waitress retarded. On the day of departure we wanted our experience the manager in a personal conversation to say. At the front desk we were told, that he holiday could have been. Briefly said, that she didn't know, as it can be achieved. Either holiday or in the house. Perhaps a representative get? Distance one leaders by telephone, but did not appear in the Mercure. It seemed, that the complaint not at all know.

  • Sport & Entertainment
    2.0

    The sauna stunk and a window was not to open.

  • Hotel
    3.0

    The hotel is located in a side street in Neukölln. The house is relatively large and probably mostly for meetings orientated. The cleanliness was ok, but more also not.

  • Location
    3.0

    The hotel is situated in a problem district. Directly attached is a passage, but that hardly shops has. But nbefindet the employment agency.

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Olli
Huge standard hotel, centrally located in Neukölln
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
As a part of a meeting i was in this hotel accommodated in the middle of Neukölln, which however not was so bad as i thought it would be in the area ago. Breakfast room was because of the conference participants and buses full chinese very loud, busy and hectic; if you have clear was the buffet and service was ok. Room i had at the top in the 6 with 'beautiful' view of the area. Since i miles & more points wanted i at the front desk a arccor'my club' application filled out the but also months later not ... got there. That was somewhat annoying because email ping-pong. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Johannes
Value for money is reasonable
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • September 2012
Clean, friendly hotel, chef possibility in the room, good breakfast buffet. However missing unfortunately a room safety deposit box! Hotel area is colorful and ethnic ( Neukölln just ), recommendable, if you not only for the glitzy energy of the capital interest read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Norbert
Bad service proud price
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • September 2012
The hotel could altogether not at all convincing. The price is absolutely covered (162,50 Euro for a single room). The front desk overwhelmed. The breakfast was ok, however way too expensive (14,50 Euro). Good was the free use the underground car park. read more
  • Room
    4.0

    The room was big and contained everything you need. A bit fatter pillows I would have liked. From the shower ( installed in a bath tub) sprinkles the warm water only sparse.

  • Gastronomy
    3.0

    The bar I in the evening visited. The selection of open red wines was good, the average price of 4,50 Euro for 0.1 litre so half a glass I think too high. At least I have been asked, whether a whole glass to drink would like.

  • Service
    1.0

    The service, here specifically the front desk was extremely bad. Initially the buchungsmodalität, the room on arrival after: o'clock only against deposit of a credit card guarantee. Who travels with a business trip because please before 18:00 o'clock at? At least I was then call but without a map like, that the stands. The check in was short and easy. Information on garage I received only on demand, in which floor is my room was I was not told. Also not, that only two out of three elevators in the 6th floor \u263a The check out was a disaster. I could the night before pay, but without invoice, which one could allegedly only the next morning impress. So, while the completely overburdened lady the next morning expressing my invoice fought, formed in front of the counter a approximately 10 meters! Long queue, since front desk only two women was occupied (at the friday morning!)

  • Sport & Entertainment
    3.0

    The fitness room was ok, there were different training equipment, amongst others also an elliptical machine, a treadmill and a bicycle. The sauna I have not visited, a pool I didn't see any.

  • Hotel
    3.0

    The hotel could altogether not at all convincing. The price is absolutely covered (162,50 Euro for a single room). The front desk overwhelmed. The breakfast was ok, however way too expensive (14,50 Euro). Good was the free use the underground car park.

  • Location
    3.0

    Berlin Tempelhof stop, what do you expect.

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Laura
Comfortable
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
Really comfortable bed *_* was in 6th floor great view but the area is not so great directly next to the hotel a kick and each 2. load is a kebab shop. But immediately next to the hotel is a subway connection the is very good. Our room was with a connecting door to the adults it was good that there was such a thing-) that despite door 2 bathrooms are was very good only with the bath tubs shower was of the a bit small breakfast was perfect a wide choice of fruit, muesli, pastries, honey and jams. ... Great freshly squeezed orange juice many water and a wide choice of drinks. The service asked even after coffee and brought coffee and for me a cup of tea. The welcome with the TV is also a great idea:-) read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Christian
A good hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • July 2012
I had in my visit nothing to complain about. The food, cleanliness and decor were okay. Only check-in and check-out was not completely smooth. The location of the hotel is definitely not really central. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Marcus
Sightseeing Berlin
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
For a city visit from Berlin the hotel is excellent. We had an offer booked, 3 nights but only 2 pay. Breakfast was all right Rooms were very quiet at night. Subway about 5 minutes on foot-with port Alexanderplatz. Parking garage available, but it costs 10€ per day. ( we had the car in a parallel easily parked.) shops 5 going minutes a large REWE-market. As mentioned we only had the hotel for sleeping used. Just for information: of the name' Mecure Hotel Tempelhof airport but you should slow to adopt, the airport was built in 2008 already closed. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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André
It is always bad. Unfortunately
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • June 2012
In the last few years we have this hotel again and again visited. In the course of the years the hotel has but always worse. This year it was so bad, that we in the future the hotel not more use. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    4.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Thorsten
Great hotel in Neukölln
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2012
Very nice business hotel in Neukölln, what is not clear in the Description of hotel show. It is always said (airporthotel -) Tempelhof Free coffee to go. Fitted kitchen in the closet. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Petra
Good hotel for a Berlin stay
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
A beautiful house, the room was big, you could however no window open, because noise from the street. Room was clean. The breakfast buffet could be better from the quality of the dishes. The cappuccino, we for breakfast ordered, was unfortunately always only lukewarm... read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Martina
Good hotel to a good price
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2012
Good value for money; friendly staff; very good traffic connection - stop almost on the doorstep; clean; Very delicious and rich breakfast buffet Parking in the underground garage read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
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Kai
Somewhat very outdated but granoch OK
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
My room had a sufficient size but smelled when strong smoke! Furthermore it was pretty Spartan. A bed, a desk, small table and a really worn armchair. No mini bar and on worst I found, no safe! An old CRT TV rounded the picture. The furniture was but getting quite old - here there could/should be a part of the prices urgently a bit of updating. Bathroom OK, bath tub with integrated shower and clean. My room had for me no 4-star standard. Unfortunately! As I am from hotels ( degrees in de) in this price range absolutely more used ... to. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.3
    Family friendliness
    1.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    1.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Volker
For city break suitable, area questionable
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
The hotel lies in Neukölln, 'international' flair, one must come thereby clearly, otherwise one dares from the hotel. We found it not as bad, so long as you open your eyes stops and attentive remains. With the subway, the directly in front of the hotel stops, is one in a short period of time the Alexander platz. The hotel is has a large entrance hall inclusive bar. Our room was very big, however quite old, nevertheless clean! Bathroom top, no flaws. Unfortunately there are neither a mini bar, still a safe in the room. A safe you could reach inconvenient ... over an adjoining room at the front desk, however free of charge. Breakfast was perfect, everything available, huge wide choice. Unfortunately the plates piled up on the final day the empty, used plates on the tables. The service ladies have however industrious and attentive, unfortunately only understaffed. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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