Hotel Rixos Sungate(5 stars)

Show map

Average rating

656 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.4
  • Location
    5.2
  • Food and Drinks
    5.5
  • Sport & entertain
    5.5
Filters
You selected:
416 hotel reviews in Englishsorted by travel date
Hans
Huge with feelgood factor
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
A reunion after almost seven years with the region Kemer. All in all a wonderful vacation in the Rixos Sun Gate. If you book here should know what he does (-: great front desk and great room received. The staff really extremely friendly and also tried to speak a little german. The rooms and also the exterior installations in a good condition. Food and particularly the specialty restaurants really great (even if sometimes an additional charge is required). Who simply times in the dreary winter months a break needs, is in the right place here. A really great value, but ... also many corporate events-it is at the food already times loud and fully. A suggestion here would be, the gästebetreunung (i am referring only to the ladies) a little of the devaluate from the arrogant. After my 31. türkeiaufenthalt, i look forward to a 1-check again in september this year. We are looking forward to you and still 2 people with. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
show less
Nathalie
Phenomenal! I want to go back!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
It was really a great stay, really beautiful hotel, mega nice staff, all very friendly, polite and courteous! =) wide selection of food, entertainment; evening entertainment and so forth ☺ i would like to even times by-look! Really great... Keep it up =) Strong praise! P. s. The only thing which i was missing were the 8 weeks more days! =) read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Heike
We will be back!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
It is a wonderful hotel with a very well maintained garden area. There are a lot of possibilities the day to enjoy, be it at the sea or just by the pool relax with service to in the last corner, beautiful ☺ Or many other possibilities table tennis, badminton, football, archery, and so on. Or just fun with the animators gave. Food and drinks were just brilliant and the staff from a to z great. But should one child alone at the table sit, you will unfortunately not immediately asked if we wanted something to drink, only when the adult ... dazusetzte one waiter came up and asked what it to drink can. The theme restaurants are also recommendable. Our room was nice with plenty of space and cleanliness is of big importance here. What we didn't like so much, every evening the music in the lotusarea always the same grade and the dj no wishes play could it was already very strange In the bars is it very pleasant you feel comfortable all round. All together a nice successful vacation and definitely recommendable read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Jochen
No hotel for peace and quiet or extravagant!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
The hotel complex is quite large and the expected ' crowds' spread out quite well! The condition - above all is architecturally great and for me also top! The cleanliness the hotel is really good and very neat! The guest structure has something changed-next to numerous guests from Russia - are also many from Iran represented! In addition to mingle depending on season still several kongressgäst -mostly from the Turkey! The hotel is unfortunately not always in the location - this' crowds' then also really away-, although more than enough scope are available! read more
  • Room
    5.0

    The rooms are already a bit dated - but still completely fine - only the cleanliness was much to be desired - what we are in this hotel not expected! The furnishing is according to the booked hotel category clearly over the average!

  • Gastronomy
    4.0

    There are numerous restaurants in the hotel-but as i have already mentioned - are not always all open and thus the other to agree entirely with crowded-only right-if then still the many conference participants to come! In special restaurants the atmosphere is still to some extent-in the large ' fresstempeln' but there is no ambience and just fed! The food in general is quite tasty-tips are definitely not expected-but we could have hoped for!

  • Service
    4.0

    The staff is not to the german guests back-it made a lot of effort but fairly-the but worked not always! Are comments and wishes the guest relations team attentive and resolved or fulfilled! Over here one speaks perfect 'german'!

  • Sport & Entertainment
    6.0

    Grounds-especially the pool area are gigantsch and simply great! Entertainment and many other possibilities more than enough available! The condition various articles in this complex is quite good!

  • Hotel
    5.0

    The hotel complex is quite large and the expected ' crowds' spread out quite well! The condition - above all is architecturally great and for me also top! The cleanliness the hotel is really good and very neat! The guest structure has something changed-next to numerous guests from Russia - are also many from Iran represented! In addition to mingle depending on season still several kongressgäst -mostly from the Turkey! The hotel is unfortunately not always in the location - this' crowds' then also really away-, although more than enough scope are available!

  • Location
    5.0

    The area is by of nature - here the Taurus simply gigantic! The hotel's location is quiet and right next to the sea! Infrastructure in the vicinity this hotel is little to rare! Kemer and Antalya but are not far and right easy to reach! Taxis-buses and so on. Are of course always be reached, and this directly in front of the 'door'!

show less
Oksana
Holiday in march 2013 with baby
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We are a young family (beginning 30) and this was the first vacation trip by plane with our young daughter (4 months) beginning march 2013 in the hotel Rixos Sun Gate (main building, standard rooms with frontal beach sea). All in all we are with our stay at this hotel satisfied. This is our short assessment: Hotel/building: you see, that the hotel is somewhat outdated and a fundamental renovation is necessary. Room we had a huge room (#1730), about 35 square meters + 10 square meter balcony. Minibar was daily with water/beer /Cola etc. Refilled. Room cleaning was okay. Although ... we had a crib ordered, several times at the front desk requested these had inquired and this was promised, we have no cot. But we had a huge bed (mattress 2 meters times 2 meters ), so that we 3. to could sleep well. Was also good, that we had a late check-out to have gotten, so that we only around 16:30 the room to leave. Area/territory: a huge, well-kept complex (about 0.25 square kilometer) with about 1 kilometer promenade. Very good for walking with buggies! ☺ for larger children there is a large separate separate area with playgrounds, zoo, amphitheatre, basketball court, climbing etc.). However, this was in the march not yet open. And, in principle, to the territory of many renovation/maintenance work performed, there nebensaison! Half of the restaurants/bars was therefore planned closed. Restaurants the food was varied, that means there was something for every taste. However i would recommend, the offer reducing and more on quality to 8. Because many dishes were similar to each other. Salad bar was perfect, always fresh vegetables. The fruit was seasonal-oranges, apples, pineapple, kiwis, grapefruits, bananas. Meat, fish (at least 2 sorts) were always in different variations available, what for my husband was good. However again and again similar seasoned. Service: some of the staff were very accommodating, nice, others not enough motivated. For example in the vitamin bar in the indoor swimming pool were freshly squeezed juices offered, however you could carrots/apple juice our entire stay (a week) does not order, as the juicer not use. Half of the bowl was always crowded with pulp, which hardly drinkable was. They were so attentive, but this seemed the staff to care. Indoor swimming pool (approximately 25 meters long, 2-3 trains wide ) is very recommendable! There could be early in the morning almost swim undisturbed. Spa/wellness: i have the classic hammam scrub-foam massage it (35 €, 30 minutes). The whole procedure was a bit hectic. I felt like i was on the conveyor belt. Likes it but the temperament of masseurs beach chairs. Guests during our stay (a week) came 2 times huge quantities of people. First there was a big event an american company with employees from all over the world (80% russians). They almost the whole week over. Then turkish families with very lots of children over the weekend arrived. Then it was really loud and chaotic. Weather: who in march traveling, with weather fluctuations expected (15-22 degrees in the shade tageshöchsttemperatur ). Half of the vacation the sun was shining and you could even at the beach partly with t-shirt/shorts beach chairs. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
show less
Wolf
An excellent Rixos-hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
The hotel is for older long-term tourists, not much to do, very suitable, as you In the huge 250000 square meter large gardens, the very well maintained, well can hang out. In addition You can take the Dolmuş after beldibi (1 €), after goynuk (1,5 Euro), to Kemer (2€) and to Antalya go. The hotel consists of several houses, the almost all covered to reach are. The staff is extremly Friendly and accommodating. The hotel complex is clean and tidy and large room with a separate Shower, bathtub and toilet were always very clean. Daily is sucked. The food ... is very good and he- Fills all wishes. Very tasty! All drinks! Unfortunately, the in the basement the main building Restaurant not open, so that we always in the two separately the restaurants had to go. For 2-3 weeks is the building very recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
show less
Anita
With the escalator in the dining room
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2013
With the escalator in the dining room We were one week in Rixos Sun Gate, the first time, a very nice big hotel. It is everything very far apart, one must very far run, so for older people not recommendable,unless they are good on foot. Very good food, huge selection. Cleaning of the rooms very good. The staff were friendly with a few exceptions, with the german language they gave the beschte. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
show less
Hermann
Price-performance ratio was correct
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
After several stays in other Rixos-hotels the service was tremendous. Riveria, the about 4 or 5 years ago, we were Rixos-sun gate a bit disappointed. The quality of drinks and the atmosphere, as well as the atention of the staff in the dining room has become very slack. Outside the dining room the staff was but outgoing and friendly. For us, this vacation was alright, because we the value for money in february with included. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
show less
Kati
Not recommendable - no 5 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
An outdated hotel. Cleanliness leaves something to be desired. Unfortunately adequate. So you here as a german only as a person 2. class treats, the perlonal be overlooked. Only the russians and then maybe the rest. read more
  • Room
    4.0

    Size is okay. Ageing facilities, old-fashioned bathroom, some repairs should be starting to show. Cleanliness depended on the tips and the cleaners. Very tidy should one not be, otherwise you welt not comfortable. Five star it is not worth it rather 3. have already several 5 star hotels in Turkey -this was the worst.

  • Gastronomy
    3.0

    It was only 3 restaurant open. The main restaurant was during the time 2 mal was changed. If you don't just as one of the first at mealtimes seemed it was bad with the hygiene of the buffets. The anlegebesteck was so dirty, that you this could not more touch. Also the cleanliness of the restaurant could be better. Dirt on the floor, on some chairs one could not put, the bedspreads were of stains übersäat, cutlery if available you had to gathering, no tables cleared. Not worthy of a 5 star hotel. Unfortunately, it was very cold in the house, so that you your meals in jackets to take had. It was therefore only as long as necessary there. Comfort looks differently. Food is a matter of taste-with the sight the cleanliness on the counters lost it a sometimes.

  • Service
    3.0

    As mentioned if you are not a russian is it takes a little longer or only after demand one is served. In the first week was the cleaning of the rooms after a heavy tip okay. However in the 2. week was not even the bed linen changed or the floor cleaned, despite further tips. On arrival the room was very unclean. If you complained they responded quickly.

  • Sport & Entertainment
    4.0

    There was no entertainment at this time hardly any. Also a evening entertainment there was little, only the russians were entertained. Grounds was great in shot, praise to the gardener.

  • Hotel
    4.0

    An outdated hotel. Cleanliness leaves something to be desired. Unfortunately adequate. So you here as a german only as a person 2. class treats, the perlonal be overlooked. Only the russians and then maybe the rest.

  • Location
    3.0

    Proximity to the beach convenient, but a very small beach area for a summer when fully booked i wouldn't like to be here. Shoppinggelegenheiten nearby there is nice, but not very attractive. Restaurants if you are looking for outside the complex in vain also the area leaves much to be desired.

show less
Olga
The first time Rixos and certainly again!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Countryside & spa
  • January 2013
The hotel is somewhat older(the is the only decent on) but it has charm and character. While we were there, there were only 60 to 80 guests and kongressbesucher you only evenings saw, was very good so, because then came only the mood on. Who this to avoid, also no problem,there are are vast quiet places, even in the evening. Wellness area very nice, the appliances were excellent. Beverage selection was plentiful, food was good. Especially me the nature impressed, the sea, the mountains, pine trees and indescribable air. For those feeling energetic there is a gym, what really ... good equipped and Julia very competent, (thanks for the pilatus-hour, greetings). The animation was soft decorated, have nevertheless a lot of fun had, thanks Alex, Erdal and gökan (not mean if the names misspelled are). Would also like to the guest care praise, every small request was with the smile dealt with immediately (thanks elmira, Angelina and saide ). The hotel we would recommend,there is something for everyone. Disco is brilliant. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
show less
Christian
More appearance than substance - unfortunately!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
Great hotel, perfect location and very good furnishing - a totally wonderful vacation... ... There not the staff (what good in the guests ignore), the only minimal cleaning from rooms and dining room (particularly the bathroom need more care!) And unfortunately extremely cheap-style meal like for instance simplest fruit, salad, etc. (does not fit the character of a 5 star hotel). read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
show less
Silvana
For the 2. time there and again and again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Great hotel with great customer service thanks to Ahu and Gino we will reflect great garden area great service! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
show less
Daniel
Very pleasant stay.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • December 2012
The Rixos Sun Gate is a huge hotel, which in all areas very tidy and clean appears. During our stay the hotel was only little busy, this is the service and selection in the food area however not affected. Self catering you 24 hours with uai. read more
  • Room
    6.0

    The rooms an above all the bathrooms were large and furnished to a high standard. The mini bar daily with beer and some soft drinks stocked.

  • Gastronomy
    5.0

    Because of the small number of guests were the buffets not oversized, but it gave additionally a map, on the additional food, for example fish could choose from. They were then freshly prepared and serves. I liked the food very good tasty. The first time i have seen, that the guests offered, in the afternoon the kitchen team to give, if one something special with the meal wishes, the cooks could it to the evening concerned or prepared. Great! Overall the food was good, but not better than in many other turkish hotels. Better than usual were the beverages. Especially good i found the cocktails, the coffee (welcome-bar), the freshly squeezed juices and the minibarbestückung. However, contrary to the invitation to tender only local alcoholic beverages enough.

  • Service
    6.0

    The entire staff was to us at any time very friendly and attentive. Because the hotel during the season mainly booked by russians is, not everyone spoke staff good german, you could always communicate well. There is also a german-speaking customer service available. The nice ladies have several times daily after our well-being asked. The rooms were always well cleaned.

  • Sport & Entertainment
    5.0

    The hotel has a huge pool area and numerous slides (summer). Now in the winter was only a pool kept clean. The swimming pool including sauna area is very high and extremely well maintained. In the indoor pool there is also a vitamin bar serving freshly squeezed juices. Entertainment was during our stay not noticed.

  • Hotel
    6.0

    The Rixos Sun Gate is a huge hotel, which in all areas very tidy and clean appears. During our stay the hotel was only little busy, this is the service and selection in the food area however not affected. Self catering you 24 hours with uai.

  • Location
    4.0

    The hotel is about 20 minutes away from Kemer. With the Dolmuş you can directly in front of the hotel for 2,- Euro to Kemer go. The arrival from the airport took a little over an hour. In the winter there are in the hotel area not really something to experience. A pharmacy across the street open.

show less
Martina
Nice christmas week in the sun gate
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
Unfortunately the food was sometimes only lukewarm and the plate warmer did not work. There was always something for us, but we have also already better and spicy in Turkey eaten. Pool was large, very good coffee. The area is large and very nice, the gardners worked the whole day. Gym top! We will definitely go back there again Rixos book. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Andrea & Stefan
For the 4. time here, the 5. holiday is already booked!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
We were now already the 4. time within a year in the Rixos Sun Gate. Service, helpfulness and catering absolutely great. There there is nothing to complain about. In the winter time are still 4 à la carte restaurant open. The quality and the service here are also excellent. There is a great spa, an indoor pool and a great gym. There are numerous possibilities in the winter/low season to keep you occupied. If the weather is nice there were enough beach chairs available. In the sea or in the outdoor swimming pools swim at this time of year to ... possible, but nothing for wimps! The vibrant bars and seating in anytime to stay a while. About the topic of russian guests we can only say: yes. Here you are, but not disturbing. As in some other reviews, we can only say: we never as a person 2. great comfortable. On the contrary. Waiters and service staff are constantly committed the wishes all guests to fulfill. (even without a large tip ) at this point many thanks for the great service at Irfan ö.! We have now already for the 2. time christmas and new year's eve celebrated here. It was just simply great! Both at christmas, as well as on new year's eve, there was a fantastic gala dinner with very much entertainment and live music. To celebrate last year were already great, but there was this year another considerable improvement. It was just everything very professionally organized. Fireworks, party, disco, bands and live djs. Retro party prior to and snap live on january! Really great! Much praise goes to the entertainment manager and his team! Conclusion Rixos Sun Gate is a huge, nice 5 star hotel with great service and a fantastic kitchen. Perfect for us for relaxing! Big praise and a big thank you to the two german guest relations manager Ahu and cino! Thank you for everything! You do here a great job and irreplaceable. We have our next vacation in Rixos Sun Gate already booked and come in march again! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
show less
Elke
First christmas holiday with family was perfect
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
Room very spacious and practically equipped. Every day was cleaned, fresh towels and toiletries provided. For us and the 'children' was a constant wireless internet access was very important, the also worked! Hotel very dark. With light and partly at this time a bit cold. read more
  • Room
    4.0

    Rooms were very spacious and sufficient. View of the pool and on the sea gorgeous. With the cleaning we were satisfied.

  • Gastronomy
    4.0

    The food was always freshly prepared and very tasty, but unfortunately not very hot. The gala menu on holy evening was very much trouble, but unfortunately also quite cold. We only had the turkish restaurant, the food but totally delicious and lovingly arranged. Unfortunately very dark, but the waiter solved even the bones in the fish, as i dires not see could not. Spitzenmmäßiges food. For us was the best!

  • Service
    5.0

    The staff is, a few small there were always exceptions, very freundflich. Especially nice and very active the german customer service. At this point again many thanks for the bottle of 'nar eksisi / pomegranate sauce' which i küchenbetreuung in the room are had, because we have no more time had to buy one. This is a great hotel. With english it is not a problem, but a bit of german can also.

  • Sport & Entertainment
    5.0

    At this time were very few guests on the complex. Opening hours were only the usual at the different facilities, product but closed. Bowling alley was only. Cinema which we also used. Indoor pool was unfortunately very dark and cold, if you have a while there lingered. We left us ' Erdal' the ' kangun -shoes' time show and try it out. This was the fun value. Otherwise we didn't use everything, but this time was possible. Entertainment in the evening only a few guests. We had fun.

  • Hotel
    5.0

    Room very spacious and practically equipped. Every day was cleaned, fresh towels and toiletries provided. For us and the 'children' was a constant wireless internet access was very important, the also worked! Hotel very dark. With light and partly at this time a bit cold.

  • Location
    4.0

    Because we for christmas here the days spent there were almost all shops the hotel closed. The Dolmuş stops directly in front of the entrance, also the taxi rank was open. To Antalya it was a small 'trip' with Dolmuş and metro however not a problem, if you are someone with the can speak english.

show less
Markus & Marion
We had a good break
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
Great hotel! We were not sure in a large hotel to drive, but everything was ok, lots of people but also very much staff, sufficient premises and do when you consider that we of 9 days 4 rainy days had. We will definitely again one or more Rixos Hotels book. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Gia
Very good value for money!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
A huge grounds the hotel with many different ways of accommodation (from the umgrenzten and exclusive vip condominium, complex to 8-9 story terrassengebäude for families, and congress centre) and several unterhaltungskomplexe (huge pool areas, very nice 25 meters long indoor pool, great fitness center with state-of-the-art, expensive prof. Equipment from technogymnastik, great saunas, hammams, archery-,soccer-,beach volleyball area, padi diving centre, cinema, huge water slide, Marina with bootsanlegemöglichkeiten.). Numerous restaurants with very good all-inclusive food - but also specialty restaurants ( jap.,chinese, greek. -turkish restaurant) - unfortunately, there high prices with medium quality-especially with the drinks (bottle ... of wine 100 American Dollar and more). Hiking around the complex but relatively further away until in the nearby located mountains. Relatively bland setting to the hotel around. Walks along hardly/not possible as many adjoining attachments with wachleuten /locks-unfortunately! With Dolmuş/taxi one gets ahead well-relatively short road to Antalya and Kemer. Guest relations was very accommodating and helpful - special thanks to mrs Ahu Filiz! In general the staff were you very helpful and friendly - the service really good! Inside and out very well maintained and tastefully built/decorated-high comfort factor! In december around christmas/new year around great festivals/events with local musikstars large stage. Entertainment was not really to see - the entertainment for kids expressly excluded - the guests organised their own fußballtreffs etc. - a shame! Huge rooms with flat-screen monitors and a computergestützen infosystem -very thoughtful. Safe inclusive! Little things like real esspessobohnencaffe from good equipment, cocktails, quick service we enjoyed. Over christmas/new year little german / lots of russian guests - was not a problem for us - for the other. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
show less
Jürgen
Hotel was a bit too big! Bathroom was great!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
We were from 09,12 until 30-12-2012 in the Rixos Sun Gate. So far, we were 2 times in side Aydinbey Kings Palace and every time very satisfied. Since we like to hike, we this time for beldibi to Kemer decided. You have from the hotel only 4-6 kilometer in the küstenberge, where there is a national park there. Also on the lycian karawanenpfad you can hiking. At alis garden café again and garlic bread and fresh grnadinesaft enjoy! Under his direction, the ' trails' reasonably alright and also marked. But please not expect too much! He is but very ... hard for everyone. A trip to Kemer or Antalya is absolutely recommendable, if you don't there was. With the Dolmuş for a one to two Euro easy to reach. The Rixos Sun Gate is a huge hotel area (really huge!). During our stay but it was only a small part, and the entertainment accordingly reduced. It was only the pino-main restaurant is open. Just after christmas came more and more restaurants are opened. The food has with time, repeatedly, but the selection was so huge, that you always found something delicious there. The hotel and also the whole environment are mostly on russian guests set. Russian was from the staff spoken, german as well as not. A bit of english should already accomplished will! From time to time come for 2-3 days huge tour groups (for example from tupperware ). They can then already times louder, especially at night, which already robbed of sleep can! We have after the first a couple of days a abgelegeneres room and got it. It was not quite as nice as the first, but it was quiet. The weihnachtsgala the hotel has really what, there one could not complain. A restaurant and a action-show were zellebriert. Finally we can say the hotel makes no bad impression, however it is definitely for our taste but too big and therefore also impersonal. It was worth a try, but not 2. time. Who in the low season good will, can relatively cheap a few sunny days are hiking, wellness, food, etc. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Burkhard
Comfortable hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2012
We were cared for super of the bellmen and the staff. Was a great christmas and silvesterfete. This hotel you can book there one makes no mistakes read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
1 3 4 5 ... 21