Aitutaki Lagoon Resort & Spa(4 stars)

Akitua Island Show map
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Average rating

4.7/6

13 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    5.3
  • Service
    4.3
  • Location
    5.7
  • Food and Drinks
    4.8
  • Sport & entertain
    3.8
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7 hotel reviews in Englishsorted by travel date
Reinhold
Construction and dump in south seas! Stay away!

  • 3.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
We were end of August 2012 for one week in the hotel. A catastrophe! Shortly before the beginning of the us from the hotel told, that because of the südpazifikkonferenz end of August 2012 we 1 day early the hotel leaving need. As a replacement we were free the pacific offered, okay. The on the entire island large construction with riesenbaggern, trucks, noise and demolition - respectively umbauamßnahmen take place, we were not told. Directly in front of the water bungalows were the riesenbagger, large tombs have been drawn, the whole day only hammering and saws and trucks traffic, because ... the sand newly purchased was. Because of our solid criticism was a discount granted with the commitment, the 26 August sundays all construction been completed, the pool finished, the lorries and dredger ceased to be. On tuesday was still in the old, noise, construction, dredger. A additional refund rejected the management despite not proper commitments in nachhiein from. In addition there, the everywhere on the island ( also close to the beach and close to the water bungalows) the construction debris and other trash jotted was. So: dump in the south seas! read more
  • Room
    6.0

    Bungalow superbly furnished, beautiful terrace, direct access into the water, great view of the lagoon ies is however unfortunately also the only reason, why this resort should visit!

  • Gastronomy
    3.0

    maximaldurchschnitt. In the 1 week has once the dinner ( lamb) absolutely delicious, the other male the food was ( unfortunately also the Hummer) with gooey, massive sauces' zugematscht '. Wine very expensive, bottle starting from 40 Euro. Water also expensive. I was a day with stomach problems bedridden. My wife asked in the restaurant at, whether it be possible, a gemüsebrühe get ready. Answer. ' is not on the menu, we can't make. ' only by also here solid criticism has such a soup for me presented.

  • Service
    1.0

    It is the principle: first the guest regards, than greets also the staff! The management and some staff seems overburdened. Some things are for example five times asked (Z, B. when want their lobster dinner, where do you want these have, what time of day, how should the Hummer done...) one do not know, what the other wondered respectively planned-looks like a large informationsdurcheinander available his. For the food the angerstellten around, chat together, the guest seems superfluous to be.

  • Sport & Entertainment
    1.0

    Pool was the construction due whole time unfortunately not to use, there were new randbefestigungen (also here hammering, sawing, dirt, noise) appropriate. Despite was the pool also not at the sunday finished.

  • Hotel
    1.0

    We were end of August 2012 for one week in the hotel. A catastrophe! Shortly before the beginning of the us from the hotel told, that because of the südpazifikkonferenz end of August 2012 we 1 day early the hotel leaving need. As a replacement we were free the pacific offered, okay. The on the entire island large construction with riesenbaggern, trucks, noise and demolition - respectively umbauamßnahmen take place, we were not told. Directly in front of the water bungalows were the riesenbagger, large tombs have been drawn, the whole day only hammering and saws and trucks traffic, because the sand newly purchased was. Because of our solid criticism was a discount granted with the commitment, the 26 August sundays all construction been completed, the pool finished, the lorries and dredger ceased to be. On tuesday was still in the old, noise, construction, dredger... A additional refund rejected the management despite not proper commitments in nachhiein from. In addition there, the everywhere on the island ( also close to the beach and close to the water bungalows) the construction debris and other trash jotted was. So: dump in the south seas!

  • Location
    6.0

    The best part of the island is the really gorgeous area directly at the türkiesfarbenen lagoon, the water bungalows are new, the terraces ok.

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Andrea
Dream paradise on the hotel's own Island

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
A wonderful hotel located in one of the most beautiful places in the world. The rooms are spread over the whole motu. We had 5 nights with breakfast booked. Mainly are Australian, new Zealanders and some Americans here on vacation. Europeans they are exception. read more
  • Room
    5.0

    we had a garden bungalow. There is a separate building without direct neighbors. Unwanted noise from the neighbor there are that's why definitely not. The room had additional a sink. Although the furniture was not anymore the newest ones, they didn't to worn from. The furnishing a bit like camping. The bath has a shower. Per day there is a carafe of free water, as well as tea, coffee and cocoa for cooking. The cleaning of the rooms took place daily even twice.

  • Gastronomy
    6.0

    There are 2 restaurants. The flying boat from noon until about 17 hours evenings open. Breakfast and dinner the bounty restaurant. For breakfast there was bread, marmelade, muesli, yoghurt and pancakes, but no sausage. In the evening there was additional daily there was a variety of dishes to choose from. So you had always enough variety. On 2 evenings there was even without extra charge indigenous to see a show. The dances and music if one returned then in South seas atmosphere. The staff in the restaurants was always friendly, always a smile and furthermore very attentive. The meals were always delicious, even if a dinner meal about 20 euros cost has. But if you consider, where you can relax and that everything from new Zealand had to be imported, you can be overlooked.

  • Service
    6.0

    the staff are always friendly. No matter, as a lot of questions or any queries you, you get always a smile. Since English is an official language, communication is without any problems. as absolute service we found a 'welcome-party'. The hotel has all guests to drinks and snacks invited, where the management was presented. It was a very good idea and, with other guests in the conversation to come.

  • Sport & Entertainment
    5.0

    There are 2 pools, but we didn't used have. There is also a entertainment, but rather rental all other is. Daily you get a flyer in the room, where the offered activities for the next day. Without this you would not at all remember, that animation is offered. There is no on this island so-called beach. You will find everywhere a nice place to lay down and go swimming. On the south side are hammocks and a large chess to find. The best section for relaxing is on the west side. At low tide you can go very far into the water. It is however absolutely necessary, bathing shoes forward. You can, but also how to further borrow free of charge. Lying off uninhabited Motus to come, you can rent a kayak for free. It is worthwhile.

  • Hotel
    6.0

    A wonderful hotel located in one of the most beautiful places in the world. The rooms are spread over the whole motu. We had 5 nights with breakfast booked. Mainly are Australian, new Zealanders and some Americans here on vacation. Europeans they are exception.

  • Location
    6.0

    The resort is about 5 minutes' drive from the airport away. It is located on a lying off Island (motu). In order to get on the motu, there is a ferry, which drives depending on your needs. This is hotel's own and, of course free. On the island only hotel guests and employee come, you are mostly undisturbed. There is hardly a more quiet spot. Surround the island with a blue, as we have never seen anywhere else. The downside is, that there is no supermarket nearby is. There are a few restaurants on the 'mainland', but we found that hotel's own restaurant much better.

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Philippe
dreamlike location where you feel welcome

  • 5.3 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2011
Aitutaki lagoon blue as blue as is. A dream! The island Akitua, where the hotel lies, is not far away from the airport (aircraft noise has to be there is no fear!). The resort is informal and you know among the guests, comes easily into the discussion, because all are relaxed and open. The hosts are very welcoming and well. You know already after a short time with names! And Alex (the hosts per se) as well as the other concerns the crew on the first day therefor, that you felt comfortable. I ate also good (two restaurants, the alternating ... open, depending on the reservations are both open) and a small shop next to the front desk had, you need (postcards, snacks, drinks, etc.) for relaxation is made: the bungalow has a balcony and beach chairs, on the beach you will find all day free borrowed or hammocks. Furthermore, the view of the sea directly on the lagoon is very Aitutaki relaxing. Probably some of the most beautiful, I have ever seen. Unfortunately the water is super clear, but the view of the beach is not perfect. Therefor there are better places within the lagoon. On a boat trip across the lagoon and you could get to places, where one can see the sea deep down. Swimming and kayaking is very good, though, and it was a lot of fun in this view! Bathing shoes dress (kayak and bathing shoes are available). It was a boring by the crew for entertainment provided. There are anytime again exciting events, where you can taste. Similarly, it was worth it with a bike to explore the island and the highest point ('mountain' 124m Maungapu on) within walking distance. Here you can see, that you really are the most beautifully located resort has chosen. But now times honestly on Aitutaki everything was really nice! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Else
In only three years, worse! archived

  • 2.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2010
The island is very much affected by cyclone. Palm trees are in sad state. The hotel is being renovated at the time regardless of, the whole day without consideration on the guests. The staff is friendly, but incompetent. The breakfast buffet is besieged by bugs. But does not disturb. read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.8
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Barbara
We were very disappointed. Construction/ archived

  • 3.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2010
We were there at the end/beginning of February. March in the department. It should be a nice place to stay. Unfortunately, it was a real disappointment. Just before our arrival has been overtaken by a typhoon aitutaki. The resort has received a lot. The palms are not as close as the pictures on the internet, the houses were partially damaged. The is however not the reason why we were so disappointed. The resort has after our impression no four stars deserves. We had to fight with the following complying. at the Breakfast, dirty tablecloths, dirty specialty steel containers from the ... breakfast buffet. Fruit flies on the juice containers were fighting with bug spray. Construction noise from entertainment and Aufbaumaßnahmen new bungalows! Smelling nuisance by burning Palmblättern and so on We will not stay, and the resort can not recommend this. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    2.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Klaus
Hotel with great location. archived

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2009
Hotel had the ideal location, directly at the lagoon and not too large. read more
  • Room
    6.0

    Very well furnished, and also constantly renovated.

  • Gastronomy
    4.0

    There were two restaurants in the hotel where the prices were okay, but the selection in December wasn't exactly large (off-peak season), but you could fall back on the main island. Good and rich continental breakfast buffet with lots of fruit, warm breakfast at extra cost.

  • Service
    5.0

    Friendly staff, good room service.

  • Sport & Entertainment
    6.0

    Water was very clean, snorkeling equipment in a good condition could be hired. Hammocks and beach chairs at the beach beneath the palms. Only disadvantage was the coral beach so definitely wear beach shoes but you could also borrow them free of charge.

  • Hotel
    6.0

    Hotel had the ideal location, directly at the lagoon and not too large.

  • Location
    6.0

    Sadly there weren't any shopping possibilities in the immediate vicinity. With the free hotel-own bicycles you could ride into town in 20 minutes though. Nearby there were 2 quite good restaurant which you could reach on foot.

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Stephan
Insolence in paradise. archived

  • 3.6 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2009
The days on Aitutaki 2009 should be the icing on the cake of our honeymoon-but it was unfortunately not. The hotel was quite tired, worn-out and claiming the golden age had left much behind it. Service was available-but not more. Among other things, a big selling point for our booking was the possibility to rent surfboards for free. The first demand one communicated with, there are all SuRB knight was defective and waiting every day for their spare parts. This came during our entire stay on. But the beach yawl for 60, -/ hour NZ $(!) be rented. On the ... demand at the reception, whether due to a lack of surfboards for sailing a jury could, by the manager ' no!' Responded-once smiled and gone back to their office. I tried it on several occasions-without success. At last I said, that the memories of our honeymoon but for life and with what they carried my, my memories of this resort are. Oh well. The dinghy in the five days not even move! On the over priced cereal prices of souvenir shops do I now not even begin. Even the advertising of the post to be paid for-ridiculous resorts wanted. As already described, the bridge to the island resorts have been destroyed by a storm. Since you will be rewarded with a mini-ferry from one bank to the other-about 40 meter is only annoying, that the only until 23 hours and one bottle of red wine with the meal outside almost settled down fall. The idea, even rüb baby swim, we have fallen near the red and the strong current offenscitlich dropped. For small purchases you to the port-here there is also something like a local Disco-but from O. a. Reasons for us at 10:40 P.M. was. but very entertaining. Other than that, it was really a dream! You can (evening) food in the cafe 'Tupuna-here you should visit the' IKA Mata '. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
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