Hotel Privilege Aluxes(5 stars)

Avenida Adolfo Lopez Mateos SM001 MZA001 Lote 005 77400 Isla Mujeres, Quintana Roo View on map

Average rating

20 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.8
  • Service
    4.8
  • Location
    5.3
  • Food and Drinks
    4.6
  • Sport & entertain
    4.4
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12 reviews for this hotel sorted by travel date
Frank & Jacky
Hotel, food, beach was top, snorkelling flop
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Top well-kept small hotel with about 100 rooms. Wireless internet for free to receive. All inclusive, is the best that i have ever experienced! Even the mini bar in the room is in the all inclusive with in it! Guests come to 90% from the USA. read hotel review
  • Room
    4.0

    The standard and superior rooms are just enough, 2 bureaus with drawers for small things missing. Shower and toilet were and as large as 2 half garages. In the suites you can play soccer (seemed almost empty) The suites are large, the other rooms are to small. Small kitchen and iron with ironing board is available in the superior rooms. Air-conditioning was quiet and clean! No German tv, all in spanish, with snow.

  • Gastronomy
    6.0

    All inclusive, is the best that i have ever experienced! The restaurant sabor at the buffet, Or in the à la carte in the Café del Mar on the beach, Or with vorbestellung at the satay ( thai and oriental) Everything which one tried, was nicely arranged and very tasty. I in a universe inclusive hotel so yet did not see.

  • Service
    5.0

    Nice staff always and everywhere.

  • Sport & Leisure
    5.0

    There is a fitness room at the pool, in the evening live music at the beach bar, and no liegenbestzer! At 9:00 o'clock, one is the 1st of a place in the 1st number searches. If you have your lunch only from a tour comes, are still enough beach chairs free! Is probably because of the fact, hardly germans there are (grins).

  • Hotel
    5.0

    Top well-kept small hotel with about 100 rooms. Wireless internet for free to receive. All inclusive, is the best that i have ever experienced! Even the mini bar in the room is in the all inclusive with in it! Guests come to 90% from the USA.

  • Location
    5.0

    The location from Cancun airport to the harbor is about 45 minutes by bus. With the ferry to Isla Mujeres another 30 minutes from the port in 5-10 minutes on foot on site (how fast you to the shops past) lol. The beach is right next to the hotel. Make absolute: with a golf car the whole island on one day explore for circa 55 Dollar. It is worthwhile!

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Ilona
A beautiful beach hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
We were as a family with a 10-year-old child there. For children is no offer. The pool is however very nice and the beach area also. The entertainment then the parents gladly taken!-) The rooms are huge. On demand got our son also a extra bed and had no more sleep on the sofa. The view of the sea from the room very nice! The breakfast is very on the americans' comfort in mind. On coffee you have to wait pretty long. The breakfast is very could be improved-from european view! Besides i liked the black restaurant not so ... much. I like more fresh colors to eat and feel-good atmosphere! Mexico is actually so cheerful very. But also that is matter of taste. The food the café del mar at the beach is against very good. Also the waiters are not with which in the morning comparable. A great team, always cheerful, always good food! The hotel is in a very good location. Directly at the beach and after a few steps in the trübseligen city center and nevertheless peaceful. You can book excursions in the hotel. I can however not recommend. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Birgit
Simply great holiday archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
All our wishes were met and we felt great all round, even if we ' exotics' between the lots of American people were, we are well managed. The hotel fits with its modern architectural style not so right on the island. School and cemetery did not disturb! You could on your own without any problems the island explore and everywhere welcomed friendly. So it does not get too boring you should beach vacation with a round trip combine. We stayed 4 days and we have considered the Yucatan-highlight's and therefore also a bit of Mexico seen. For only beach vacation ... the distant trip would be to Mexico too bad! The hotel we gave the possibility not used luggage would be the round trip parked. The staff were very friendly and you were even on the island from the employees hello, if you leave the service were. Pool chairs were always and at any time free! Nevertheless there was' reserve ', where you sometimes the feeling had, that only towels air wanted. We had all-inclusive, was very good and always sufficient selection, certainly one could also book in the nearby restaurants dine. The beach was very clean, the water clear and great Discoloration. The trip from Cancun to the island was already at the beginning of the vacation a great experience (21 hours ). We can only recommend the hotel and if you have any questions, is pleased to announce! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Corina
vacation in paradise archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
'-very well maintained, clean area -all inclusive is very recommendable, alone already for drinks -guests: too many Americans, the US opposite very friendly and considerate behavior have all age groups were represented, very little children -with the staff of the hotel you can communicate with English 'simple', for excursions on the island a few words in Spanish quite helpful (just travel guide take, the key words are included) read hotel review
  • Room
    5.0

    Bathroom: -very clean it is a well-functioning hair dryer -shower is very large -a lot of free Extras like shampoo, shower gel, bathing cap, body lotion are available our room had a dreamlike view of the sea, a jacuzzi on the balcony, one of the wonderful the sunset watching. the mini bar was filled every day filled and offers everything your heart desires. the bed is very large and comfortable, no back pain in sight! And the best: a 'real' double bed 'crack' without the middle ☺ only point of criticism: there is only one German TV-program, with news or sport is so nothing!

  • Gastronomy
    6.0

    '-breakfast it is in the main restaurant as a buffet, big selection -> tip: a omelet or fried egg freshly prepared, tasted best! Next to the normal Filter coffee you can also get request a cappuccino, the very delicious is. CAFE del Mar at the beach you get from 10 a. m. breakfast a la carte, but we didn't try -lunch main restaurant a la carte or at the beach in the café del Mar. Both tasted excellent, and in particular the Mexican dishes are highly recommended as for example Nachos, quesadillas con guacomole con Chili and -dinner: main restaurant: buffet, every day a other Slogan> particularly the fish and seafood buffet is not to be missed! CAFE del Mar: à la carte (during the peak season also changed) fish and meat dishes with a Mexican touch-super! asian restaurant: definitely one of the ' sushi-vessels' order. For 2 persons, makes but also (almost) alone to eat. We also enjoyed the beef Teriyaki. Dress code: cafe del Mar and main restaurant very relaxed, with other shorts reasonable the Asians long pants for men and chic.

  • Service
    6.0

    '-very friendly and helpful staff -at the beach one gets its drinks and food to go to the beach-what a great service! If you are in the sea abfrischt, the waiter brings the cocktail even up to the water and has, until you get out ☺ -the room will daily very thoroughly cleaned, you can decide for yourself, when bedding and towels changed -a large beach towel per person available available

  • Sport & Leisure
    6.0

    '-You get, what is stated in the description of the hotel: no entertainment, ideal to relax -it is a small fitness room with various weights, wheel and treadmill the rooms you can enjoy with for example a Smartphone free internet access ( Wi-Fi) -in the front desk two computers with access to the internet, you at any time could use for free -the pool is clean, the temperature is pleasant -loungers by the pool are a bit of high quality as at the beach, and by the pool there are great beds the chill -sun screens are enough available

  • Hotel
    6.0

    '-very well maintained, clean area -all inclusive is very recommendable, alone already for drinks -guests: too many Americans, the US opposite very friendly and considerate behavior have all age groups were represented, very little children -with the staff of the hotel you can communicate with English 'simple', for excursions on the island a few words in Spanish quite helpful (just travel guide take, the key words are included)

  • Location
    5.0

    '-the hotel has its own beach with sun beds and great 'Canopy' -you will be within the hotel beach hardly annoying vendors raised, when, is a simple 'no' and drag on -the beach is very clean, every day several pelicans and gulls you can watch -the water is extremely clear, the temperature pleasant, it was still great to refresh

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Yvonne
A wonderful vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2011
It was a wonderful vacation. The rooms were with jacuzzi on the balcony equipped. Bathroom very big and clean. The service in the restaurants was very good and the food excellent. The island is a good place to rest, but there are enough excursion possibilities. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Simone & Volker
Recommended only with restrictions archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
We really enjoyed the stay! Please 8., the rooms with jacuzzi on the terrace either to a school (call in the morning at 07:30 o'clock - very noisy) or the cemetery side! View is so, if you are in the hot tub sits, rather less nice. We had to the room three times matters until we a room had the was okay. There are also rooms with a view of the sea, they have no jacuzzi on the terrace, but in the bath. The food we found super, very delicious. Everything was à la carte. The beef teriaki in ... the asian restaurant. Great cocktails at the beach. With us was every evening live music at the beach with great bands. Mini bar filled up every day! The may until august go take a whale shark tour. We have an in the hotel booked, folded great. The boat went directly from the Isla Mujeres los, very relaxed so without annoying transfer. The beach was very fine sand, well for small children adequate. Unfortunately therefore no corals for snorkelling. There were always enough chairs free. Drinks were served to the pool chair. For those, the no transfer: from puerto juarez simply take the ferry and on arrival left the road at the beach go along takes you directly to the hotel to. read hotel review
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Susanne
great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2011
a great hotel. The possibilities for excursions are limited, you should before be aware, if you are on a small Island. to the unhitch the hotel is ideal. However I think that it is too boring 2 weeks. You have really only themselves, in the week we were there, there was live music in the evening but that was the only variety. the food in the restaurant tastes good, meat freshly roasted gently, however you have to pay eighth, as the poor Animal like a second time killing. also the red wine from the taste was fine. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Ferdinand
Directly on the Playa norte in pleasant atmosphere! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2011
Nice hotel, directly on the Playa norte. We had all-inclusive, which we however only to the breakfast and dinner used. Beautiful pool with pool bar, very clean and tidy. Few meters to the beach with eingerner beach bar, where one could eat lunch snacks. Not far to the center from Isla Mujeres with shops and bars. But there is at 22:00 o'clock already most peace. The celebration you should then take the ferry to gegenüberleigende Cancun... Wümnscht you also have a view of the small friendhof of Isla Mujeres, so you should seaview book. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Monika
From the dream archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2011
the rooms are great. The breakfast and the dinner in the restaurant are not appropriate for this hotel. Except at the beach and lunch in the restaurant the food was not appropriate for the hotel standard. we were very disappointed, that even in the Asian restaurant very bad eat. We would the flight don't do anymore, in order to in this hotel spend your holiday. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.0
    Quality of the beach
    6.0
    Child care or playground
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Stefanie
Everything positive said, here are a few tips archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2011
We spent our honeymoon in the hotel Aluxes spent. And we support our'previous speaker' in all positive Points. The hotel is perfect. only a few tips for the stay on Isla mujeres: -we had in the hotel all inclusive and didn't regret it. Only: goes into the village and enjoy the atmosphere and the great food. Beautiful variety, for 14 days all inclusive it is a bit steep, because in the end, there is anytime again the same! trip after Chichinitza: afterwards we had a rental car better take should. Although we a lot travel, we have to one group ... by a local supplier. Persuaded it does not! This is a pure promotianal trip. We were (!) on 17 hours, although the walk to the temple only about 150 kilometer are actually. We have ourselves. Next once again Rental car! Or take a taxi (the costs almost nothing). drinks in the hotel: all are OK. But I think, you should have a little on it eighth, what we drank. The tequila was really hard (what was in there?) and the cocktails were very mixed (what was there didn't use it?). food was really. good especially in the café del Mar in. buffet in the restaurant was OK. But buffet. Satay (Thai) was also nice for the eye! Very more than enough. And all-inclusive! the were 80, -euros, which we needed for our satay-visit. as mentioned: great hotel, great room (spotless), top relaxation as there are no animation All top and don't forget: Cancun is one with a speedboat. These are well-kept, perfectly safe, and in 20 minutes drive from the port 'hotel zone'. Super! You will find the vacation on the island of women (= mujeres) in the hotel Privilege aluxes not regret it. A great vacation. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Björn
Top hotel, is far beyond RIU under other! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
Had all inclusive. For the price never better and it is really all included! Jacuzzi on the balcony, a room service/day too included in the price( for example breakfast at the bed above, 24 h), the minibar was always filled, 24 hour ice cube in the room, very noble bathroom, shower completely decorated in marble, great pool, great well-kept area, no entertainment roar, varied and not overly dimensioned buffet restaurant with varying theme nights, an extra Thai restaurant with dress code, right on the sea front, top beach, even 'double' right on the ocean, service in the water if desired ..., at the beach a great coffee shop with great food, noble weatherproof upholstery parking at the beach, really beautiful wood with palm frond roof sun umbrellas (palapa), good mixed cocktails of all kinds, very beautiful SPA area, and so on and so on. JUST TOP! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Monika
Gorgeous great vacation on the Isla Mujeres archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2010
For a quiet relaxing vacation an absolutely recommendable hotel. Having regard to one 20 minute boat ride you can reach the small, but very charming island. Dreamlike Beaches and an absolutely beautiful diving and snorkel area. Other sports are unfortunately in this hotel not possible. There is no entertainment and no disco., so a more quiet hotel. The staff are extremely friendly and helpful. We are the whole day with great delicious food and cool drinks spoiled. Little German, or European audience, rather sometimes bothering drunk Americans. A 'must' for a trip on a golf cart to do on the ... island. go to Cancun every 30 minutes a ferry. Of Cancun we were very disappointed, only tourist! Other sights are highly recommended. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.5
    Quality of the beach
    6.0
    Child care or playground
    1.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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