Hotel Wengener Hof(4 stars)

Dorfstrasse 3823 Wengen Show map

Average rating

101 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.5
  • Service
    5.8
  • Location
    5.4
  • Food and Drinks
    5.7
  • Sport & entertain
    4.2
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86 hotel reviews in Englishsorted by travel date
John
Great stay at the Wengener Hof
  • Recommended hotel
  • Singles
  • Skiing and winter sports
  • January 2013
The best hotel in Wengen. This was my second stay, the welcome, service and overall atmosphere are second to none. I would not hesitate to return again and I am particularly impressed with the attention to detail of the staff. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Jeffrey
Excellence in the snow
  • Recommended hotel
  • Friends
  • Skiing and winter sports
  • January 2013
The hotel staff were excdeptionally friendly, the food very genorous, with a particularly good and wide choice at breakfast. The location was reasonably central, just 10 minutes walk to the lifts, but with closer storage for ski equipment in a sister hotel, mornings and evenings were easy. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Distance to ski lift
    5.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
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Christian
Hotel with feel good factor, amazing short break
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • January 2013
In january 2013 i was for three days in the hotel 'wengener hof' and had a amazing short break! I of arrival to departure felt very comfortable. My single room was not very big however very comfortable designed. As i the whole day on the ski slope and only for sleeping in the hotel was, was the but not really matter much. I found very positive: - the friendly staff - that the hotel a small sauna has - wifi free of charge offers (in really good quality) - that the hotel very calm but but centrally located - that ... the music in the background very, very decent - the price for the package (overnight stay with breakfast and ski ticket) - and much more, what i just can't remember, i in any case felt like at home \u263a My only (very personal ) point of criticism: there is no heated skischuhständer (three including i think the not so important. I would be more in the hotel, i would have appreciate, if the ski boots during the night dry may. The ski cellar is however heated.) I would gladly again at any time go and can only recommend it. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Jan
Super
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Great, long time ago that we worn are, the friendliness, that culinary food, the weinenwahl, the room, everything was there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Barry
Wonderful hotel
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • December 2012
A really friendly hotel to stay in. Food was excellent and the staff could not do enough for you. No wonder people from all over the world regularly return to the hotel. Thoroughly enjoyed our stay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Stephan
A hotel to the let yourself be pampered
  • Recommended hotel
  • Singles
  • Translated
  • Skiing and winter sports
  • December 2012
The hotel wengener hof is a bit outside of the center, where it is very quiet. Also in the room are a few bothering noises to be heard. The food is excellent and varied decorated. The staff are very accommodating. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Roger
hotel with great Ambient and magnificent food.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2012
Very beautiful hotel, the staff were very friendly and professional and the food simply magnificent! Our room was small, overall the bathroom, but nice and reasonably priced. That's why it has our expectations certainly met. I would recommend this hotel to anyone. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Rita
Comfort already at arrival
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • December 2011
I was in summer 2011 times in this hotel. This time I had a room with a balcony on the southern side, which pleased me very much. The whole staff are very friendly and they are known as those who travel alone was very good. I was certainly not for the last time there. With a renewed stay I would take a room on the south side. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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WINIFRED
The WengenerHof
  • Recommended hotel
  • Couples
  • Other stay
  • July 2011
The hotel and the surroundings offer a fabulous get away for any age group. The staff are always friendly and helpfull and nothing is too much trouble. Excellent views from the front of the hotel across the Lauterbrunnen valley and beyond. The hotel is in an ideal location to marvel at the highest mountian in Europe ie the Jungfrau which you can visit daily. this makes it a great day out as the views are truely spectacular especially when the sun is out glistening on the snow. Requested information by the hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Lesley
Wonderful hospitality in a perfect location
  • Recommended hotel
  • Couples
  • Other stay
  • June 2011
This hotel is set in lovely gardens just minutes from the village centre. Rooms are spotlessly clean and comfortable. Those with south facing balconies (large) enjoy stunning views of mountains and Lauterbrunnen valley. The many repeat visitors at this time of year (average age older than in winter) are testimony to the hotel's consistently high standards. But there are plenty of newer guests too, from different age groups and different countries. read more
  • Room
    5.5

    These are spotlessly clean and well appointed -TV balcony, coffee making facilities, minibar, bathrobes on request. The south facing rooms offer wide balconies with stunning views. There is one junior suite which is superb.

  • Gastronomy
    5.5

    We enjoy the excellent five and sometimes six course dinners in the elegant restaurant. These are well balanced and offer a good choice. The breakfast buffet is extensive.

  • Service
    6.0

    The hospitality at this hotel (combined with location) makes this hotel outstanding. The manager leads by example and he and his team will do whatever they can to make your stay both comfortable and happy. They gladly accomodate your special requests - if you return next year, whatever you asked for will be automatically in place. You will be made to feel as welcome as if you had come home. All staff have excellent language skills (German/English/Italian).

  • Sport & Entertainment
    5.0

    This is no pool. However, wellness facilities at a sister hotel are readily available. The public rooms include TV room, internet access and library.

  • Hotel
    6.0

    This hotel is set in lovely gardens just minutes from the village centre. Rooms are spotlessly clean and comfortable. Those with south facing balconies (large) enjoy stunning views of mountains and Lauterbrunnen valley. The many repeat visitors at this time of year (average age older than in winter) are testimony to the hotel's consistently high standards. But there are plenty of newer guests too, from different age groups and different countries.

  • Location
    6.0

    The location is both peaceful and convenient. The jounrey from the airport is about 4 hours. The excellent local transport network makes it easy to explore this mountain region.

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Val
Excellent hotel to get away from the stress of everyday
  • Recommended hotel
  • Friends
  • Countryside & spa
  • June 2011
A hotel that is worthy of recognition having a great location with outstanding views. An excellent restaurant with a varied menu served by friendly, attentive staff. An extensive wine list served expertly. Lounge areas a little jaded but add to the charm and character of the hotel. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    1.3
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Henry
Yet another enjoyable stay
  • Recommended hotel
  • Couples
  • Other stay
  • June 2011
The hotel provides everything we really want to a very high standard. See below for further details about what we mean. (We had stayed there 3 times before, so some of the staff are almost like friends to us.) We think that it is only the lack of a swimming pool and a gym which prevents the hotel getting 5 stars. read more
  • Room
    5.0

    We have usually had a standard room, which does not have a balcony. But we have always had a clean and comfortable room with a nice decor, and everything in the room has always worked smoothly. We had a TV, minibar and a kettle on most visits. We especially liked having 2 wash basins in our bathroom, as it meant we could wash at the same time. Our room met the usual high Swiss standards of hygiene and tidiness, and we had not problems with noise.

  • Gastronomy
    5.5

    There is one restaurant and one bar. As far as I know there is no "a la carte" menu in the restaurant. But we have found all the food excellent, both at dinner and breakfast. They are also very good at ensuring that the quantity of food at dinner is enough but not too much. The selection of drinks meets all our needs.

  • Service
    6.0

    We have always found the staff helpful and friendly. Some of the junior staff are new and are still getting used to the job, but they never let us down. When we asked for different bed clothes from those originally provided, we received them quickly.

  • Sport & Entertainment
    3.0

    The Wengenerhof does not provide much of this. It has a small library and a comfortable lounge. Since we were looking for a comfortable base to explore the area, and also a place to rest and relax, we had no problem with this.

  • Hotel
    5.5

    The hotel provides everything we really want to a very high standard. See below for further details about what we mean. (We had stayed there 3 times before, so some of the staff are almost like friends to us.) We think that it is only the lack of a swimming pool and a gym which prevents the hotel getting 5 stars.

  • Location
    5.5

    The hotel has excellent views of the Alps and the Lauterbrunnen Valley, and is within 5 minutes' walk of the mountain railway station, but we do not hear any noise from the station. It is a short walk from shops and restaurants, but far enough to avoid any noise and bustle. It is a long train ride from the nearest international airport.

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Paul
Excellent hotel
  • Recommended hotel
  • Couples
  • Countryside & spa
  • March 2011
We stayed for a week and found the hotel to be excellent in every way . it is decorated in an old fashioned way but we found this adds to the feel of the hotel. The rooms are a good size and had a seperate toilet. The food was all high standard and five courses a night. Hiking in the area also excellent it is necessary to buy a walking lift pass for your duration as it allows acess to all the ski lifts and also use of the trains. would highly reccomend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Renate
The atmosphere true, we will be back
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2011
The lighting in the restaurant and in of the bungalow was too weak. The staff is not up-to-date, heating of shoes, etc. The sauna should a small changing room have, as in of the bungalow no bathrobes. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andrea
Another wonderful stay in Switzerland
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2011
We returned to this fantastic family run hotel for the third time this year. The service by all the staff is second to non, nothing is too much trouble for any of them. The food quality is excellent, although there is only one vegetarian option. The staff can all switch from English to French to German. When you walk through the front door its like walking into a friends house, they greet you as long lost friends or family and are genuinely pleased to see you and recognise you from previous visits. The decore in all the rooms is dated ... but in a nice way, apparently it's been the same for many years, every time the place is redecorated the same paint and wallpaper are used. This all adds to the vintage feel that this fantastic hotel has. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Marie-Theres
Pure relaxation in excellent Bordeaux-wines!
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2011
We enjoyed the family, quiet and somewhat oldfashion -moderate atmosphere, the real fireplace-fire, the kind crew, the great food and the excellent wines at very fair prices! The week skiing in wengenerhof is relaxing than 3 weeks on any beach in the south seas. Here you can really take a break from everyday life! Keep it up. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Susan & George
We loved the Wengenerhof
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2011
Very friendly! We had the largest room I have ever had in Europe. The Bed was very comfortable. We appreciated the extra seating in the room so our friends could visit after a day of skiing. read more
  • Room
    6.0

    The room was fantastic -- large, nicely furnished and very comfortable. I didn't notice any noise or unpleasant smells. Having two sinks in the large bathroom was great, as were the drying rack over the heater and the clothes line over the tub.

  • Gastronomy
    6.0

    We all loved the meals! And the ambience in the restaurant!

  • Service
    6.0

    We would have to say that the service was the best! We were greeted in a very friendly way and found that all requests were met with "Of course" and a big smile. The desk staff and the dining room staff were all very charming and helpful and fun. The shuttle service to the train station was very helpful and accomodating.

  • Sport & Entertainment
    3.5

    Internet access should be included in the room price, instead of an add-on. This is the main fault we find with the Hotel.

  • Hotel
    6.0

    Very friendly! We had the largest room I have ever had in Europe. The Bed was very comfortable. We appreciated the extra seating in the room so our friends could visit after a day of skiing.

  • Location
    5.5

    It was a bit of a walk to the tram and the train, but having the opportunity to use the ski storage space at the sister Hotel was excellent.

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Dirk
Wengenerhof a new favourite
  • Recommended hotel
  • Friends
  • Skiing and winter sports
  • March 2011
This hotel has the most pleasant and courteous staff I have ever encountered anywhere. Allowing for the ability to store our skis and boots at the sister hotel adjacent to the main tram addressed any concerns we had about the slightly remorte location. The dining experience was excellent enhanced by the caring and helpful staff. This was a great hotel and holiday experience and we will return for future ski weeks. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
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Andy
The food, the food and the food
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • March 2011
This is the 4th occasion over 10 years we have stayed at the Wengener Hof and it has remained unchanged except for this year with the upgrade to smart cards for room access. The service here is excellent. The restaurant is superb, the quality of the food is excellent and the breakfast is bountiful. Take away the restaurant and service and there is little else to set this hotel apart from any other. In my opinion, the sanitary ware and decor in the rooms are getting a little tired. The Lounge and Bar show their age as well. But the ... restaurant and the silver service make these points pale into insignificance. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Nigel
Wengener Hof archived
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • February 2011
This was the third time we have stayed in the hotel. It has great atmosphere and its key selling point is the staff. They could not do more for you and are most friendly, as well as being very attentive. We will definitetly return read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
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