Hotel Adlon Kempinski Berlin(5.5 stars)

Unter den Linden 77 10117 Berlin Show map

Average rating

316 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.7
  • Service
    5.6
  • Location
    5.7
  • Food and Drinks
    5.6
  • Sport & entertain
    5.2
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228 hotel reviews in Englishsorted by travel date
Ulrich
Always good!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
It was a short but intensive ' visit in Berlin, but i would repeat: the adlon is and remains my favorite in the federal capital. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Gabi
The name is program
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
The Hotel Adlon is rightly one of the top hotels in germany. Here you can completely comfortably relax and feel at home. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Harald
Perfection with charm
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
A perfect hotel with a distinguished friendliness by of the staff... A hotel experience the history and the present perfect staged. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Horst
Berlin suite and restaurants
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
Not our first stay at the adlon. We had a deluxe room arranged. As gha member there were mostly anyway upgraded to a superior deluxe room. This time a multiple upgrade to an Berlin suite (room 385). Condition and cleanliness perfectly. Very good amenities (l'occitane). Wlan, lan, safe, stereo, 2 tv, fitted kitchen, separate dressing room, bedroom and living room separately. Nicely designed seating area. Quiet view of the hochgarten. read more
  • Room
    6.0

    The suites are very spacious and it wasn't missing anything.

  • Gastronomy
    6.0

    The breakfast buffet is great. The quality coupled with, with appropriate seat, direct views of the Pariser Platz, can no other hotel offer. The Lorenz was on arrival sadly fully booked. We can but from previous visits absolutely recommend! To the question, if we somehow otherwise could be helpful to a dinner to come, was immediately a table in the 'uma' arranged. Very good japanese cuisine! A small wait we got the shoucha bar served. Excellent cocktails!

  • Service
    6.0

    In all areas unsurpassed. We had to prior to 2 times change and 1 times the length of stay extended. Every time a short call and everything was to our satisfaction confirmed. Very warm welcome. Room temperature was us with 22 degrees for the night too high and the electronic control did not on 19 degrees be set (probably a level 8 problem; in other words i was possibly just incompetent). A call and it was from the central administration for nighttime hours on 19 degrees regulate. Room was cleaned several times daily. Shoeshine took 15 minutes. Very efficient concierge! Multi-lingual. Only the word 'impossible' he knows not.

  • Sport & Entertainment
    6.0

    Sport we not. In the pool we were also never. The spa is however recommendable. Best products! However definitely reserve there almost always fully booked.

  • Hotel
    6.0

    Not our first stay at the adlon. We had a deluxe room arranged. As gha member there were mostly anyway upgraded to a superior deluxe room. This time a multiple upgrade to an Berlin suite (room 385). Condition and cleanliness perfectly. Very good amenities (l'occitane). Wlan, lan, safe, stereo, 2 tv, fitted kitchen, separate dressing room, bedroom and living room separately. Nicely designed seating area. Quiet view of the hochgarten.

  • Location
    6.0

    The location is now hinreichlich known. Exclusive it is not. If at the adlon anything wrong with this, then perhaps the constant hustle and bustle in the lobby. See and be seen is as it was probably the most there for hours to be hung around.

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Joachim
Only in the price great
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • March 2013
The first impression when entering is very positive. We were at 12:30 o'clock at the front desk, we were told the room is not finished yet, one must the murphy bed still to the room bring. You wanted me to call mobile, as soon as the bed there would be. (circa 30 minutes) after an hour we a little walking. It came to 17:00 no call. Then brought us a lady to the room. The 3. bed missing still. She said, the additional bed would always only starting from 8:00 p. m. brought, so that we have ... more freedom of movement in the room could have been. Since i felt twice tricked. (no call, contradictory statement for 3. bett. So what that is unacceptable. The shower is mini as the rv, slight urine smell in the toilet. (you couldn't avoid with glasses and cover from echtholzolz, everyone knows sanitärfachmann ). Breakfast is with 45,- € too expensive. (elysee in Hamburg 20,- and not bad) read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Martin
Unique!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
We wanted to the building with the moving history as berlin, to become acquainted with. From a to z just wonderful. Full of reverence we look back and come again... Have for the night with breakfast 260€ paid and always gladly reminded! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ilona
Comfortable including
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2013
I would like to highlight, the adlon a very nice hotel is. The entering we probably felt and in good hands. Unfortunately, there was a mistake with our luggage. The was taken care of immediately and as an excuse we got a plate with fresh strawberries, with chocolate covered and a map with a very loving apology. We have this small mishap not at all as a problem. In the evening we were with friends the restaurant quarre to eat fixes. Us assigned space was wonderful. View of the Brandenburger Tor, the sunset in the dusk and the anticipation of ... a great menu, better could it not at all his. The food was magnificent. Unfortunately worked the service not so good. There was no wine and no water refilled. We had to make ourselves felt several times before someone to our table came. Us fell during the meal a knife from the table. A young waiter was right next to it. He underlined the knife not, but went away. So we had to again several times a new knife ask. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Guido
Grandiose in Berlin
  • Recommended hotel
  • Couples
  • City break
  • March 2013
Being a Kempinski, one knows what to expect, still we were surprised. The building itself reminds one of what Berlin used to be (prior the sick leader) and does inspire glamour. If you can afford it, it's the package: go to Berlin and stay at the Adlon. read more
  • Room
    6.0

    All you can expect, and then some. The advantage of constructions this old is that the rooms are not crowded. We had plenty of space and all the amenities where there.

  • Gastronomy
    0
  • Service
    5.0

    The overall service was impeccable, with only delays whilst having some drinks at the bar in the lobby level. This might be a consequence of the amount of guests being there, but still should not have happened, and not on both occasions.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Being a Kempinski, one knows what to expect, still we were surprised. The building itself reminds one of what Berlin used to be (prior the sick leader) and does inspire glamour. If you can afford it, it's the package: go to Berlin and stay at the Adlon.

  • Location
    6.0

    50 meters from the Brandenburg gate, is there anything else to add?

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Otto
Tradition obligates
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • January 2013
A still wonderful hotel with a good atmosphere. The competition doesn't sleep and in many respects timely his, but the incredible location on Brandenburger Tor is unique and the price worth. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Ralph
A special place for special occasions
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
This hotel lives of its history and the location in the heart of berlin. It belongs in any case the villages, once you must have seen, if the financial budget allowed. We have in the restaurant my birthday celebrated and we had the most beautiful table reserved. With the spectacular views of the ' Brandenburger Tor ' we spend an unforgettable evening, with a first-class dinner. A dankebesonders to the kitchen. The of us selected wine on 1.5 bottle was limited, we took not so serious at this point worth mentioning! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Renate
Everything perfect
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • January 2013
Very nice ambience, much too small wellness area, excellent service and friendliness. Restaurant evenings only small selection of dishes read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Marc
Unique
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Very nice and exclusive hotel had the filled in another world to enter, although i no celebrity was i was always very nice and attentive treated. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Heiko
Dream hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • January 2013
The adlon is my favorite hotel there is in the entire world no more beautiful and better hotel. The good service mornings for breakfast is wonderful so good no day the rooms are big and always clean. Actually you have to this hotel nothing to write it is simply a dream read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tom
The adlon vision and reality
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
A beautiful hotel, which however not all promises of advertising met. There are lots of little things not really are ideal, they are in the sum annoying. The adlon is worthwhile definitely, but the huge has seen beter days are over. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Joerg
Hotel industry of the highest standard
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • December 2012
Great hotel. A real Grand Hotel. Hotel industry of the highest standard. International audience. Nebenkostenpreise on 5-star standard. The you know! Imposing lobby. Location: Great central, right on the landmark Berlin, the Brandenburger Tor. Taxis are available in front of the entrance are required, underground station right in front of the house. And in 5 minutes is one at the friedrichstr. Run. Lots of restaurants within walking distance, Starbucks and bakery opposite, city tour -bus also stops on bandenburger toor, club Felix around the corner, what else could you want? Room: Very attractive and spacious rooms. I had a room ... (224) with lateral view of the Brandenburger Tor. Great view! Finally times a room with a large wardrobe! Immaculate bathroom with separate shower and separate toilet. Fluffy large towels! Heated towel rack. Exemplary free wi-fi for hotel guests! Large lcd tv with endless lots of programs. Otherwise. Amenities the standard. Safe, mini bar, desk, etc. If the ears sharpened you could however somewhat noise from the street hear. If you are sensitive, should a room to the inner courtyard choose. But for me not disturbing. Comfortable bed (for my taste perhaps a bit too hard), however new mattresses were apparently just delivered. Great also: pillows -menu to choose from. Have me in the room felt very comfortable. Service: Rarely so a perfect service in a hotel experienced. An example: i had at the concierge called and the check out time and how long one to the airport needs as it had snowed and because of the netanyahu visit in Berlin some streets were closed. Then extra the doorman called the taxi drivers a feedback approval. Great! Room were pristine cleaned. Evenings turn down -service each with a detail sweets. At check in you personally to the room and the different equipment and services pointed out. Luggage is a on arrival with the taxi and then brought to the room. The attention of the staff cannot be topped. Gastronomy: Had in uma restaurant a very tasty dinner, (also at 22 o'clock possible). Very delicious! Excellent service! Breakfast i had not enjoyed. (39 Euro p. persons) It is very relaxed in the beautiful lobby to sit and an aperitif to enjoy. In short: I was for the first time at the adlon and definitely not the last time. Excellent service and great facilities. Better does not go actually. Whoever did not feel comfortable, that is not more to help. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Malva
Recommendable stay
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2012
The holidays in adlon kempinski in Berlin were beautiful. I can recommend it to everyone! Great spa for relaxing read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Diana
Very good!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
This hotel is really great to recommend! Great transport links. It is located directly on Brandenburger Tor. From there all tours depart from. The subway station is situated in front of the hotel entrance. The food (restaurant and breakfast) is excellent! I believe there is no better service! Really every individual guest is king :-o read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Martin
Some was unusually cumbersome
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Business trip
  • November 2012
It was very unusual, that when checking out the breakfast our children (1 and 3-years-old) suddenly separately, that means in addition, all nights will be charged should. These, although a family room booked with breakfast included and paid was. The invoicing was only after unpleasant discussion apart-because of the low consumption of infants. Our mistake was, that we were the passports in the safe had forgotten and this only at the airport noticed. It took about four telephonate, until the passports found out were or until someone from the hotel staff into the room help us, the drain was very ... chaotic and for us not comprehensible-we reached the flight just last minute. Both tasks are we in this way from other five star hotels so far not been used. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Elke
First-class hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
A wonderful hotel that leaves nothing to the imagination. The restaurant Lorenz is particularly recommendable. Food and service has just great. We are gladly anytime again there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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Manuela
Great hotel - very friendly staff - 5 stars
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
No wishes were left unfulfilled. Terrific is the view for breakfast on the Brandenburger Tor! The atmosphere in the whole hotel is inviting to stay a while, it is like earlier Times. You feel like at home and not as a hotel guest. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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