SENTIDO Neptune Beach Resort(4 stars)

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Average rating

4.7/6

114 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.9
  • Service
    5.1
  • Location
    4.6
  • Food and Drinks
    4.5
  • Sport & entertain
    4.7
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53 hotel reviews in Englishsorted by travel date
Marion
Nice hotel, only the kitchen should be better

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
A food at ' yuls' you should definitely treat yourself, a dream. Perfect, it is not. The staff in all areas is always around the well-being endeavored. Hassan our favorite waiter we have very close to our hearts. Confidently all excursions at the beach boys book for much less money than in the hotel. A safari you can also book without hesitation. We stayed this Germany booked and paid substantially more. It must be borne in mind the high and low tides., about 6 hours the water is away. You should in any case with beach shoes in the sea ... go, because it sea urchins and lots of other there is. The food in the hotel does not correspond to 4 stars, it is not enough choice available. At the pool bar can one at noon something delicious prepared. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Evelyn
Lapse in standards

  • 3.3 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
We stayed for the umpteenth time in this hotel. The fact is that, the value for money here has dropped enormously. All the furnishings are still on the same level of 2010. For a 4 star hotel are the bathrooms in very bad condition, the smell of the towels, i would also comment. The recliners as well as the cushions are now already rather old. The food is very well arranged and in a 3 week stay you have to from time to time times outward to eat. The waiters is only friendly against tip and drink itself with the ... all-inclusive drinks. So if not soon doing what deserves the hotel no 4 stars any more. We still a great time there. You can get in touch with other guests and then you can overlook. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Simone
I need again go back

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We were very satisfied. The first time, that we need-even hotel again. Unbelievably friendly people, absolute wohlfühlcharakter, cleanliness simply in all areas. The food completely sufficiently (we are in Afrika). The sea very much grass partially, so it is, the sea.-). Cosmus the pool man is a true treasure, always tried. Betty massaged a (on the wall right at the beach along about 2 minutes by foot) for 6-10 Euro the rate, it is you then boring rotates with Jimmy and his erlebnisboot a round on the sea and for a successful safari i would lennox of Ali Baba ... tours recommend. ( also directly at the beach left, there is an umbrella, this is his office, you can see the beach chairs already from). We have really seen everything on this tour, (salt lick lodge a tip).-). My allerallerschönster holiday ever. Well then on to Kenya. Have fun, and don't forget, it is you in Afrika- then. Since you can't fly, without that one with the people involved.-). And this wonder beautiful country. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    1.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Cord
You have to have been in

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
A smaller family-run hotel, with a limited number of nice guests, the all soon somewhat learned. The staff absolutely above average nice and helpful. Sportily one can actually almost everything, one must only the right people to speak with you and they are generally at the beach, even if they sometimes annoying fall. The chef must absolutely be, of Hilton to deepest Kenya everything was there. Something for everyone simply brilliant, but nothing for the diet sheet. For vielschwimmer maybe not the place to go, since a lot of tides and sometimes for hours the water away. But if there ... is great! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Horst
Great three weeks in the Sentido Neptune Beach resort

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The small complex with 78 rooms on three floors, lies directly at the beach. The large rooms were cleaned daily, although sometimes a bit late. We had booked all inclusive, what also advisable, as it in the area only a few restaurants there. The average age the vacationer was probably over 50 years. Guests were from all over western europe available. The complex is for wheelchair users not really suitable. read more
  • Room
    5.0

    Our room was very quiet on the 3. floor. There was a small refrigerator, table-ware for tea or coffee, kettle and teepäckchen, as well as coffee. Also a tv, which we didn't use it. The bathroom was large enough with great storage space, shower gel, shampoo and body lotion were replaced, if the tubes were empty. The toilet worked, as it should be. The closets were, has us only surprised, it meant that our textiles always well aired out. The safe we found with 2€ per day quite expensive. The mosquito net we didn't use, there the air conditioning worked well and so hopefully no mosquito in the cold area lost has. Have in the evening accordingly and sprayed.

  • Gastronomy
    6.0

    We always sat in the outdoor area of the restaurant, with a view of the pool. The restaurant was basically clean, the tables were cleared quickly. Although the waiters through the half area had, to the beverages to bring, it was quite fast. The quality of the dishes was always so good and varied, that we still after three weeks tasted. For breakfast we would have liked however butter and no margarine desired. If the wine once in the sektglas was, since we had thereby also no problem. There was almost every day really great fish, grilled or fried, with any marinades, as always, in addition, meat courts or liver and locals as well kitchen. The dessert was great. For children were on request omellets baked. We were also the beloved spaghetti for offer. All varieties of eggs were prepared on request.

  • Service
    6.0

    The service we found excellent. The staff is very friendly. You were always nice and mostly with a smile welcomes. The waiters spoke partly german, or tried. Also at the front desk some staff speak german. The rooms were always carefully cleaned, so that we like some tip compensate have. We didn't have any complaints, unless we could take this to the monkeys are, which it again and again managed, a little from the breakfast to steal. We liked it. It was enough.

  • Sport & Entertainment
    5.0

    At the big enough, and cool pool, was cleaned daily water aerobics offered. If you didn't want it, was left alone. There was no pushy entertainers. The wooden beach chairs were okay and the two pool boys had everything firmly in the grasp. We got our beach chairs already vorbreitet, if you us in the restaurant for breakfast looked. The tips there was only later. Umbrellas were not available, as it through the trees plenty of shade. The loungers enough also when fully booked out area. Evenings there was a daily entertainment programme is offered. Partly simply, but sometimes also surprisingly good.

  • Hotel
    6.0

    The small complex with 78 rooms on three floors, lies directly at the beach. The large rooms were cleaned daily, although sometimes a bit late. We had booked all inclusive, what also advisable, as it in the area only a few restaurants there. The average age the vacationer was probably over 50 years. Guests were from all over western europe available. The complex is for wheelchair users not really suitable.

  • Location
    5.0

    The hotel is directly at the beach, so that with the tide the water almost to the hotel wall was enough. The airport is about minutes distance. Except for the many souvenirhändlern at the beach is little the possibility in the immediate area shopping. The hotel offers but daily several times the possibility, free of charge to the nearest department store to be taken. The taxi waiting a hour, it works great. At the department store, where ordinary people hardly buys, the price german conditions. Before that, there was a market for souvenirs.

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Udo
Cozy hotel

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Small however nice hotel, very friendly staff. Can only be recommended for travellers with recreation. Again and again! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Karola
Why not even northern shores have a vacation

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Small cozy hotel. To 2 days one knows all the guests and the employees. Room was very big. read more
  • Room
    5.0

    Room and bathroom were very big and always clean. Tv was not used.

  • Gastronomy
    5.0

    The food was always tasty and if times a plate of fruit was empty... A friendly reference to a chef and the supplies was as

  • Service
    5.0

    The complete staff is very friendly, some of them spoke a little german.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Small cozy hotel. To 2 days one knows all the guests and the employees. Room was very big.

  • Location
    5.0

    Directly at the bamburi beach. Not far away the haller park, you with children necessarily in the afternoon to giraffenfütterung should visit.

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Uschi
Good hotel

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
It is a small hotel with 78 room, very clean, all inclusive offer is ok, something for everyone, the average age was at 45 years, there were in the hotel German, czechs, belgians, English and Poland read more
  • Room
    5.0

    Our room was big, especially the shower, unfortunately are only shelves, is however ok, safe is in the room, air conditioning, fan, mosquito net, tv, but no German program, the balcony is very small, but you can't sit outside, because the monkeys then also immediately there are. In the room is a kettle and coffee and tea, the cooling is also a mini bar since, filled you even

  • Gastronomy
    5.0

    There's a restaurant, a coffee shop and a beach bar, at the coffee bar, you have to the beverages pay. Locals cocktails are free, at the beach bar there is also the whole day coffee and choco, one can prepare oneself also small meals prepared, the even brought to your beach chair, it is something for everyone to eat for everyone, the hygiene is exemplary, there is always rice, kartoffelvarianten, spaghetti and pasta, beef, pork, chicken and fish, it is a very poor country and so are tips very appropriate

  • Service
    5.0

    The staff are very friendly and spoke good German, the room is cleaned daily and was to our satisfaction. A doctor is 24 hours in readiness. You could things directly wash leave. Complaints are dealt with immediately, we had only once a problem with the safe, is however everything 'hakuna matata'

  • Sport & Entertainment
    5.0

    The entertainers are the whole day in use, at o'clock aerobics, at o'clock water aerobics, then archery, bocchia and so weriter, in the hotel are 2 shops with figures, T-shirts, bags, maps sunglasses, the usual so the pool is small and cold, the loungers are free of charge, as well as the towels and cushions, if the water there is (low tide and high tide) is very warm but very much seaweed, annoying the beach boys, one had to place

  • Hotel
    5.0

    It is a small hotel with 78 room, very clean, all inclusive offer is ok, something for everyone, the average age was at 45 years, there were in the hotel German, czechs, belgians, English and Poland

  • Location
    5.0

    From Mombasa airport it is 30 minutes' drive away, the beach is right in front of the door, nearby is a big shopping center, which you with the hotel taxi could be reached quickly, the driver waited until all purchases transacted are. Nearby is the hallerpark with giraffes, monkeys, tortoises, snakes, hippos and crocus. Very nice. A 2 day safari in tsavopark east is recommendable with night in a tent with a private pool. Simply brilliant. Also Mombasa one must have seen.

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Grazyna
Habari gani? - Musuri Sana

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We travel almost never twice the same place, but we would stay some exception make. After a couple of days you feel like in a big family. You will everywhere from the staff cheerful welcome. Problem mostly fast fixed, from time to time it takes a little longer, but 'pole, Pole' -finally one is on vacation. Who fish like, come here to its cost, desserts very tasty and the coffee in comparison to other hotels definitely enjoyable. Altogether everything very tasty and diverse. A good starting point for lots of activities. Locally the guide Jana, the always present and helpful ... -a model for the atmosphere if you risk joyful is, can beach boys book (! - thick skin dock, not just on the first day chat up and always with the other offered comparisons). The hotel is with lots of regular guests from England, Holland, Belgium and Germany very popular. A lovely vacation, unfortunately past but we are definitely coming again. Grazyna and Ahmet read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Andree & Christine
Small and chic

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We were there for the first time and felt like at home. The staff are normally friendly and accommodating. Small faults, as broken safe, were immediately fixed. Excursions or safari book is quite easy, there are Jana the also everything else the best care. Many thanks again, so should be! Animation and evening agenda felt a lot of fun. The food is in our opinion good and varied. So a nice vacation overall. PS: unfortunately the beach boys really quite annoying and lurk a constantly on. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Aldo
Beautiful small paradise

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Very good small hotel to the rest. No annoying hotel guests. The service was very good. The food is okay No massive selection but always something delicious for everyone. Beautiful sandy beach but with annoying vendors. The guide ( Jana) from Neckermann are also in the hotel And offers very good and numerous excursions at. They also had in your free time always an ear to lend for questions and requests. As only negative to mention that there is no only German channel. But one could eat but free with the laptop over Wi-Fi in the internet. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Claudia
Fantastic

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel is very charming, really clean and really recommendable. We really enjoyed it and everybody was super nice, friendly and always in a good mood. It was fun to be there. We haven't been here for the last time there. read more
  • Room
    6.0

    The room has a pleasant size and is nice and functional. There is also a possibility with the help of a water digester, a dte or a coffee making facilities. There is an airco and a large fan, a mini -balcony, a tv but without German channels. A safe and a telephone are also available. Exactly a small fridge. Our room was always clean, exactly like the bathroom.

  • Gastronomy
    5.0

    There is a big restaurant with the possibility on the balcony to food. Everything is set nicely, even with cloth napkins. The breakfast is very English, but also as German you will always find something delicious. Everything was always fresh, and for the most part in front of our eyes only prepared. There was always meat, fish, vegetables, noodles with different sauces, potatoes and rice various art at the same time. Once a week there was also local food in addition. The is not everyone's thing. The dessert buffet was great. And there is always fresh fruits, already cut on serving platters. Also the salads were delicious.

  • Service
    6.0

    The staff are great polite. All speak good English and partly also very good German. Our room was cleaned daily and it was really always clean also the bathroom. There was also every day fresh towels. There is a laundry service in the house, which we didn't make use of. Child care there is actually no. The hotel isn't suitable for small children. The dealing with complaints we can not describe, as we had none.

  • Sport & Entertainment
    6.0

    There is every day a entertainment program with sport, water aerobics, archery, volleyball, darts, water polo, beach football and small apperitifspielchen. Everyone is welcome there, but one must not participate. In the evening there was times sketches, games, demonstrations, the masai and dancing, akrobatikkünstler were there and there is an evening local market. There is an indoor and outdoor bar, a coffee lounge and a possibility snacks to get. Disco there is no. In the hotel there are 2 small shops with postcards, souvenirs and clothes. The pool was probably a little bit cold, but always clean. There is a loungers boy the desired beach chair in the shade or the sun with a thick cushions, very comfortable, and a clean, fresh towel to power. On request were the loungers even to the beach down born. It is a wonderful bright sandy beach,, which is cleaned every morning, however there is a lot of seaweed, also in the sea, but this is no dirt!

  • Hotel
    6.0

    The hotel is very charming, really clean and really recommendable. We really enjoyed it and everybody was super nice, friendly and always in a good mood. It was fun to be there. We haven't been here for the last time there.

  • Location
    5.0

    It lies directly at the beach and one can complete very well walk along the beach. To Mombasa you drove only about 15 minutes there are taxis and tuk-tuks as, and you need not have to worry about.

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Sabrina
Stopover on the north coast Mombasa

  • 4.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
We had in this hotel only a overnight stay, because we then after zanzibar flew. To the hotel I can't say a lot, however we had all-inclusive, what in my opinion none was. We ordered a bottle of water, and we were told, that this extra would cost. Then I a fruchtcocktail without alcohol ordered, this could also extra cost. In reiseheft was, that one the water as all inclusive guests from a water dispenser tap must! That was not for me a all inclusive! The choice of food was also not enough for a four-star hotel, I already better ... seen! The hotel I can really not recommend! But for the one night it was unbearable. We were only happy, that we on the next day after zanzibar flew.-) read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
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Klaus
Again and again very nice...

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
Manageable clean hotel with an informal atmosphere. Already since many years with permanent staff. read more
  • Room
    5.0

    Rooms are spacious, clean and functional. Air conditioning and ceiling fan, as well as mosquito nets are available. There is a small fridge, tv, kettle and hairdryer in the room.

  • Gastronomy
    5.0

    Something for everyone. Daily 1 local dish. 1 time per week there is an african night. Special wishes are to be taken into account.

  • Service
    5.0

    Very friendly staff partially with very good German. Daily cleaning of the rooms, every day fresh towels. Should sometimes not true, is immediately remedied.

  • Sport & Entertainment
    4.0

    Hotel with moderate animation, for all who would rather want to relax. Evenings there were changing events. Beach is every day cleaned, pool area clean. The water in the pool is clear and really refreshing cold. There is at any time sufficient loungers, cushions and towels. After the second day white the pool boy (cosmos) exactly where you want to lie and the loungers are ready if you from the breakfast comes. The palm trees garden has completely after desire and mood shade -as well as lie is.

  • Hotel
    5.0

    Manageable clean hotel with an informal atmosphere. Already since many years with permanent staff.

  • Location
    6.0

    Only a few steps to the beach. In closer environment there is the haller park and 2 shopping center, nakumat and naivas. 2 times daily free shuttle service for shopping. At the beach along there are a lot of nice possibilities to eat or a ice to eat. Especially good: ' yules ' under German management. Great food in brilliant atmosphere directly at the beach. For evenings definitely table reserve.

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Dirk
The 4 stars not deserved

  • 4.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
I am told by a star hotel we'd hoped for more. We had all-inclusive and for me it was not the all-inclusive, which i know. You could not even a furchtgetränk without alcohol order, because there is an extra cost. Or a bottle of water impossible! There were not, one had the water on a tricher get. The hotel is also very strong tidal. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
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Danilo
Nice hotel for a stopover

  • 4.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
Good hotel for a health treatments stay. Pleasant staff and also a beautiful hotel. What we didn't liked a lot were the variety of dishes at the buffet (no variation) and the especially annoying beachboys directly at the beach! Hardly one wants times into the sea spring already of text messages... Conclusion : a week i would probably not work but for a short break really ok ☺ read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
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Frank
Suitable for stopover for safari,

  • 4.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
This hotel ideal setting for a typical Kenya vacation ( safari and bathing) to start. That means the hardships of long flight to process and to adapt to the climatic conditions. A first overview of the country and people Africa gets one with a sightseeing tour to Mombasa. After 2 nights began our jumbo safari. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Angelika
Not as i imagined

  • 3.8 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • March 2012
Not four stars, but 2 stars read more
  • Room
    5.0

    Room already, good bathroom, air conditioning good, kettle in the room. Safe you had to pay.

  • Gastronomy
    2.0

    The meat was divided there were 120 gr. Only, you wanted to. Then you had to already come to a standstill. That was like beg. Not friendly only if dutrinkgeld given deliveredst.

  • Service
    5.0

    Room staff very friendly

  • Sport & Entertainment
    4.0

    Pool was clean. Entertainment was good. Preferred in the sea baden.

  • Hotel
    3.0

    Not four stars, but 2 stars

  • Location
    4.0

    Beach and safari were really great

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Marion & Peter
For a short stay before safari suit

  • 4.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
Because of its proximity to Mombasa the hotel is super suitable for a safari relaxed in Kenya arrive. We were only 3 days in the hotel. Have in this period a tour of the town (1/2 day ) in Mombasa made. Was very interesting. The hotel with its 70 rooms over 3 floors was well arranged, but quite noisy. Behind the garden area lies directly the beach. Everything is only a short way to reach. The food was good, however I would have liked a larger selection of fresh fruit and salads wished. During dinner on korreckte clothes respected (long ... pants for men ). After eating then a small show program from the animation listed. The rooms were reasonable. The air conditioning worked perfectly. We had only with the safe problem, after several attempts by the technician not fixed could be. For a short stay is this hotel suitable. For a longer beach vacation I would rather the south coast recommend. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Selina
Best vacation of my life

  • 5.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2012
The hotel with approximately 70 rooms was just the right thing! My mother and i wanted us a nice holiday make and receive it. We are thoroughly satisfied been. Staff very friendly. Many of the guests were german, were but also Poland and dutch present, but not disturbing. read more
  • Room
    5.0

    Room was always clean and air conditioning worked the 2 weeks easy. Toilet and shower were always cleaned. Safe you had to are charged, we found inadequate. Our view was unfortunately not nice, however we had every day visit from many sweet monkeys.

  • Gastronomy
    5.0

    Cleanliness in the hotel, pool like rooms were always super clean. The food was mediocre but only, because one always peppering had ( the hotel had complaint get, that lots of guests the kenyan spice did not stand. ) The food was varied. Once for our stay there was local food-not so mine=) The atmosphere was perfect, every evening there was a great show, or it was a live band there. After the program sat all the guests still there, and many dancing on the dance floor.

  • Service
    6.0

    Great love staff, were never pushy, or wanted for their services tip have (have of course looking forward to it, if you got. ) . Entertainment was great and you had the whole day distributed activities, you had to but not participate, a no was court and a left alone. Most of them spoke very good english many but also well, to moderate german. We had a very good with all understood.

  • Sport & Entertainment
    6.0

    Pool was always really clean been. Our pool boy ' cosmos' was a great friendly man. He us every morning loungers reserved, what one actually needs-you always got what. Entertainment was great.

  • Hotel
    5.0

    The hotel with approximately 70 rooms was just the right thing! My mother and i wanted us a nice holiday make and receive it. We are thoroughly satisfied been. Staff very friendly. Many of the guests were german, were but also Poland and dutch present, but not disturbing.

  • Location
    6.0

    No long e. g. to the airport. The beach was beautiful. If you turn left the beach along was had your peace, if you turn right ran with many boys entertained, and souvenirs to buy. You could 2 times daily with a free shuttle bus-service of the hotel in the nearby shopping center 'nakumatt' drive. You could by taxi, small trains or matatou drive without any problems.

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