Hotel RIU Varadero(4.5 stars)

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Average rating

90 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    5.0
  • Service
    4.2
  • Location
    4.4
  • Food and Drinks
    3.9
  • Sport & entertain
    4.6
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40 hotel reviews in Englishsorted by travel date
Silvia
I want to go to Riu!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • February 2013
The evening shows are breathtaking, absolutely worth seeing and very professional Three stars Entertainment rousing - not intrusive - is varied and makes good mood Three stars Beach very safe through security and lifeguards Three stars Staff really made an effort and very friendly read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Folker
A recommendation - with the right attitude!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
The large area features 2700 beds. This size are some ways inevitably relatively far. The overall impression the hotel is very tidy. So lots of people produce noises, trash and partly waiting time. That should be aware! The staff is friendly and make an effort. If you don't have reservations about other mentality and guests from other nations, if you open, for a nice conversation with a warm canadians, spanish, swiss and east europeans (a few) is, could be comfortable here. If you are looking for peace, will not be addressed will, who in the evening pork with spaetzle need ..., should elsewhere have a vacation. read more
  • Room
    5.0

    The rooms are very spacious, equipped amongst others with a safe, iron, fully-stocked minibar, air conditioning, tv with a german program. Also shampoo, shower gel and body lotion were repeatedly refilled. Sometimes lie the rooms in areas, where it in the night quite loud is. Our room was in clean state, other guests made other experiences. The cleaning the room was not always satisfactory.

  • Gastronomy
    3.0

    Who for monotonous, luke warm and tasteless meal gladly queue, the will love it. Lots of dishes came 3 times a day on the buffet. With patience, persistence and understanding it is possible however, always full. The food was' international '. It helps, if you have relatively low expectations arrive. In the large restaurant it was usually very loud, dinner in shorts and flip flops is possible. On coffee and so-called orange juice one should in the restaurant do. The cocktails in the bars were good quality not so, as in a real cocktail bar, but they are included, which often bulky and around the hour use is being made. But also you can live with that. The coffee in the bars is very good.

  • Service
    4.0

    The staff was mostly very friendly and 'as a part of its möglichkeiten' tried hard, but often unprofessional and helpless. Tips are gladly taken, the performance by however not necessarily better. English language one should bring along, if the appointment of daiquiris beyond. Complaints for example because of lack of change hand towels will be friendly manner, but definitely not edit. It is the mentality, that every employee only for a tiny area feel responsible. The management in my eyes were changed.

  • Sport & Entertainment
    6.0

    The various pools are in a respectable state, if you are looking for peace, at one of the two large pool areas find. If the complex with 2700 guests was fully booked, it is recommended, in typical german fashion before breakfast beach chairs on the beach or pool to reserve. Daily finds at the pool and partly at the beach a 'quirky' entertainment-as in such locations usual. Every evening in the theatre various performances, you can quite see. Who your peace to have wants, should look elsewhere.

  • Hotel
    4.0

    The large area features 2700 beds. This size are some ways inevitably relatively far. The overall impression the hotel is very tidy. So lots of people produce noises, trash and partly waiting time. That should be aware! The staff is friendly and make an effort. If you don't have reservations about other mentality and guests from other nations, if you open, for a nice conversation with a warm canadians, spanish, swiss and east europeans (a few) is, could be comfortable here. If you are looking for peace, will not be addressed will, who in the evening pork with spaetzle need, should elsewhere have a vacation.

  • Location
    4.0

    The hotel is almost at the end of the peninsula hicacos. With transfer/excursions one must to the specified drive about 40 minutes to add, until the guests the verderen hotels to/pulled out. Varadero is a pure tourist area, so from real shopping experiences in a typical cuban city not be talking. Banks and tourist shops are in around 15 to 30 minutes with the shuttle bus. With regular buses, which often however irregularly run is quicker. To the beach depending on location of the room 3-10 minutes on foot. Plenty of excursions were offered by a state company the travel guide offered.

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Sebastian
Cuban dream looks differently!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
On arrival in the Riu hotel we were first thrilled by the optics of the hotel and the decor of the rooms. Unfortunately, soon disillusionment a, as we did the first cocktails tried. No matter which bar of the hotel, even in the lobby bar we had to us with bad cocktails content, not times freshly prepared were. Good, that we on round trip in every other hotel experienced, that cuban drinks good taste. The food in the buffet restaurant was unfortunately only below average, has typical cafeteria and cafeteria than 4.5 stars tasty. The kitchen was in three ... stars hotels on the previous trip better. During the evening entertainment in the lobby by a cuban band, wanted these after 2. song already your cds sell. They came individually at every table and rushed to their music to buy. I would have sympathy, if the tape the cds issued or a sign drawn up and with interest to you could, but their approach was annoying and not appropriate. Also the hotel's atmosphere unfortunately not to our taste at all. There was a hectic and loud driving, but less the hotel, but the clientele of the hotel (many canadians) something can. The atmosphere fit rather to Ballermann than to Karibik. That we probably weren't the first, on the Riu hotel complained i gleaned from the facial expression of our TUI-supervisor. He gave us but the changes to the Blau Varadero, a real great hotel. read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    5.0
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Dieter
Already for the 3. time enthusiastic
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
It is a good, now 2 years old hotel area, in the beach resort of Varadero on Cuba. Varadero has a really beautiful, long beach section the island. It is a large hotel area with 1100 rooms, with 2 parts. The complex is with all-inclusive bookable. The types of people are as with all caribbean destinations mostly 'north american' -canadians to about 70%, depending on the season, mixed with europeans and south americans. If you have questions you can gladly get in touch with me by e-mail! read more
  • Room
    6.0

    The rooms have all the bathroom and the shower/toilet hair dryer, air conditioning, colour tv Deutsche Welle, small cd player, large safe for laptop, coffee maker, minibar, iron and are spacious, new and modern equipped.

  • Gastronomy
    6.0

    They have a 2 buffet-style restaurant to breakfast, lunch and dinner. You get a clean set of space. The selection of dishes is sufficient. Everything there: salad bar, fresh bread, warm dishes with meat, side dishes, vegetables, soups, fish etc. Freshly prepared (show-cooking) are daily fish, prawns, chicken, beef and pork, pizza and pasta. What else could you want? They are on Cuba! In other 5 stars hotels (i was) you get not more or better food. The staff and the cooks are on the ball (even without giving any tip, which naturally also gladly taken is). The specialty restaurants are also recommended. Free reservation possible.

  • Service
    6.0

    The staff is very friendly and accommodating. They never a lack of towels in the room. The mini bar is refilled. The rooms were daily and thoroughly cleaned. In the restaurant you always got a nice place, the table, cleared and constantly is your drinks' refilled '. The front desk is also tried as the waiters at the bar. The staff speaks mostly at least english. There is a spa area, a laundry and a good doctor on the complex. It is caribbean, leisurely too. Cuba!

  • Sport & Entertainment
    6.0

    You may table tennis. Tennis, gym, windsurfing, pedal boats, catamaran (in company) use. Diving is with a local providers offered and is also of the dives great value for money. They have a internet cafe. The pool is huge and the loungers with cushions were always available, showers, umbrellas etc.. Everything available. Just a few strides to the beautiful sandy beach. A mini club for children with play it by the pool.

  • Hotel
    6.0

    It is a good, now 2 years old hotel area, in the beach resort of Varadero on Cuba. Varadero has a really beautiful, long beach section the island. It is a large hotel area with 1100 rooms, with 2 parts. The complex is with all-inclusive bookable. The types of people are as with all caribbean destinations mostly 'north american' -canadians to about 70%, depending on the season, mixed with europeans and south americans. If you have questions you can gladly get in touch with me by e-mail!

  • Location
    6.0

    The hotel is only through green from the beautiful long sandy beach. The distance from the airport is approximately 35 minutes to Havanna, it is about 2,5 hours drive. Also in advance a round trip or a city in Havanna to book is. Only so learn Cuba really know and 'love'. More trips with the katamaran and butterfly or after el nicho Trinidad are easily accessible via the local TUI tour guide in the hotel to book. Varadero offers a few restaurants and discotheques only a small market and a small shopping center.

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Elke
Cuba Libre 2012
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The staff and the cleaning ladies were very friendly. The rooms are every day cleaned and were also clean. Unfortunately was the bed linen in 14 days not at all changed and towels only every 2a 3 days or not at all. As well as the beach towels if one luck had were at the start which in the room,- if not you had bad luck! This was not on staff 'there were simply no towels there'! Because the hotel only to 50% booked one wondered where are the other towels? Apart from that a lovely vacation. A tour ... to Havanna is recommendable we have tour operator 'ernesto' booked very pleasant! Was a great daytrip. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    3.0
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Paul
Beach vacation and the country and people meet
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
We have Cuba once seen and never again. Unfortunately no Riu standard as from Riu used. My recommendation, bay Riu in the domenikanischen republic or in Mexico. No comparison to Cuba. I say it again Cuba never again read more
  • Room
    5.0

    Very large clean room no complaints. Very good service the maid service.

  • Gastronomy
    2.0

    Smirk buffet without any variety. Chairs were partly very dirty. It is meat freshly grilled yes but it does only 2a 3 piece and 10 is possible in the queue, to you meat has crime already times 30 to 40 minutes ( this is not a joke). Vegetables up to sour gherkins none, dessert some fruit and cake. So we mainly from fish fed and so the first time from the vacation with minus on the dare come back. Cocktails there are evenings a bar in the lobby for all inclusive wait and gepantsch that passes. On one day there were no spoons for glasses on the next day vice versa.

  • Service
    2.0

    Except for the maid, the a very good job has, you get the impression one is requestor and not on holiday. Around 800 guests you informed us be the hotel 80 beach towels allocated? On step of the TUI tour operator locally we have 2 times in 14 days beach towels got. And the Riu prices? TUI is every day with a tour operator represented the his job with a lot of diligence says but he can't witches. For example until we towels got were 4 hotel staff 3 hours busy, afterwards I have on the subject of towels resigned and the a five star hotel?

  • Sport & Entertainment
    4.0

    We are the entire day at the beach and the entertainment and sportprograms not notice, therefore no judgment about. There is a extra building crammed with gym devices and a wellness area. Animation finds at the beach and the very large pool instead of.

  • Hotel
    3.0

    We have Cuba once seen and never again. Unfortunately no Riu standard as from Riu used. My recommendation, bay Riu in the domenikanischen republic or in Mexico. No comparison to Cuba. I say it again Cuba never again

  • Location
    2.0

    Very lovely beach and location. On closer look at is the beach themselves and gammelt. There are staff without limits but there is the whole day only stupid rum and cigars sell. Extreme harassment by beach vendors all possible sell, even in the water and sleeping on the couch one was harassed. The security is with the sellers on the beach under a blanket and warns them before police respectively bunkert with polizeianrücken the product. So we are still nowhere on the world hassled. Please do not the loungers at the mangrowen walkest, as extreme smell disturbance, is a toilet from the security and rettungswimmern and traders use.

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Melanie
The best vacation for years
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Hotel for Cuba standards very good! Room clean, safe free of charge, very good entertainment the whole day until into the night. ( 24 st. Drinks and food, great!) Staff and the other guests very open and friendly good party spirit from all sides. You feel by the cuban music very relaxed and you can tell, that one in Cuba ( Karibik) arrived. The cuban dream! Drinks and food is very good bearable no problems had, I have been other met in Cuba ( no joke) read more
  • Room
    5.0

    ADA was the best maids. Mini bar is filled up every two days and if se earlier was empty, you could at the front desk order :-) Restocked beer, water, limo and Cola. The air conditioning has worked smoothly.

  • Gastronomy
    5.0

    The food had variety for cuban standards, very good. You have to know, that you are in a country, where the grundversorgungslebenmittel very tight. National rice with beans there was always ;-) Seafood there were every day! Every taste was met except one is a wurstsalatvanatiker ;-) I don't know what the other German because to complain about have. Okay. There was no Schnitzel:-)

  • Service
    5.0

    Rene best barkeeper! ( pool bar) Rigo best service at the buffet ( with spanish lessons) Hubert best man TUI and the nice blond lady at the transfer. Luis best service at the 24 st. Snackbar. If you are thirsty, you could to 8 bars drinks get in the entire resort. There is better?

  • Sport & Entertainment
    6.0

    If you bock, you could very many sporting activities participate, like for instance water aerobics, pedal boats, catamaran drive, volleyball games, funny games with the entertainment, pool party always lunch and once a week pool party at night ( best party which I in Cuba experienced I) Really great I found the live music, the unfortunately only sometimes arrived at noon. Great singer.

  • Hotel
    6.0

    Hotel for Cuba standards very good! Room clean, safe free of charge, very good entertainment the whole day until into the night. ( 24 st. Drinks and food, great!) Staff and the other guests very open and friendly good party spirit from all sides. You feel by the cuban music very relaxed and you can tell, that one in Cuba ( Karibik) arrived. The cuban dream! Drinks and food is very good bearable no problems had, I have been other met in Cuba ( no joke)

  • Location
    5.0

    The caribbean sea is of course for some brilliant than the atlantic ocean. Unfortunately was the sea a little jerky. You could nevertheless relax. The temperatures were very pleasant hot.

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Jochen
It is now really didn't!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The complex makes a quite good impression, so you on arrival says, everything to have made correct. The rooms were okay. , unfortunately not in complete condition (lamps broken or missing). The cleaning ladies were hard, with its available means tidy room to create. The guests were too many from Canada and China, were although it is very active, but too many young people and accordingly in a good mood! read more
  • Room
    3.0

    Decor was ok. , cleanliness could be better, unfortunately hardly to gardenia towels and hardly fresh bedding.

  • Gastronomy
    1.0

    For vegan and vegetarian is this hotel a absolute find. There was as good as never meat, what not only uS, but also many other guests from Germany noticed. Interesting was the cuban kitchen anyway, because what was cooked was because of missing spice no taste and changed within the two weeks never. Just however it was, a place in the buffet restaurant to get, if you evenings the first was, apart from that was the law, if you first there is, get a table and at least something reasonably hot food. The entire hotel stood evenings for about 750 guests only the lobby bar available, what that hoarding on counter inevitably supported. Also here, incomprehensible, that it is a Riu hotel action is!

  • Service
    2.0

    The staff hard-working itself as a part of your possibilities, it was missing however too many everyday things, so that one not of a great service to speak could. Friendliness was some inborn, other absolutely not known. A absolute imposition for every guest, the 4000€ for two weeks vacation paid, is that not available from towels in the room, as well as enjoy its evening drink from plastic cups. If it does not appear in black and white could have been, I would not believe, that we are in a Riu hotel have been.

  • Sport & Entertainment
    4.0

    There was a pool, which probably well maintained was, however we preferred because of not convincing beach, the so-called relaxation pool. Here you could really good the day.

  • Hotel
    3.0

    The complex makes a quite good impression, so you on arrival says, everything to have made correct. The rooms were okay. , unfortunately not in complete condition (lamps broken or missing). The cleaning ladies were hard, with its available means tidy room to create. The guests were too many from Canada and China, were although it is very active, but too many young people and accordingly in a good mood!

  • Location
    3.0

    The location was as described in the catalog, nearby a very narrow beach located, shops about 2.5 kilometer away, airport approximately 30 minutes out.

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Julia
Excellent vacation
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2012
Recommendable hotel with top beach area! Very suitable for people, like partying and want to have fun! Many Canadians! The only negative point the food! Almost every day the same and mostly fried food! Coffee should one of the lobby bar and with for breakfast take, as the coffee in the restaurant cruel! In general is the hotel complex really great! If you gardener a bit, you can get coconuts directly from the palm :-)! In short: Cuba and this hotel are definitely recommendable! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Rainer
Very beautiful hotel, but inform before!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2012
We were to the third time in this complex. From there we were with buses, rental car and once by plane in Cuba on the way. We had to unfortunately too often say, that too many tourists from Europa not know, what you in Cuba expected (economy, incomes ( Ø 15 to euros) and otherwise mainly on the peninsula and thus Cuba very little seen. They are the cheap price lead. The hotel has over 1000 rooms. There you have the possibility to, possibly celebrating Canadians with help the front desk to evade. So klann you at the many restaurants ... the right choice find. Around Cuba a bit to get to know you, you should at least the trip to Havanna book and the beach -bus with a' day ticket from 5 €to use. This public bus goes half-hourly by the whole peninsula. You can at every stop a - respectively off. Also, in relation to the possibility the communication you can Cuba not with Mallorca or Canary Islands comparisons. You could not poor Maid not vorwerden, that they do not speak English and German. With gestures you got far more. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Bea
Unfortunately no worth 5 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • May 2012
At this time of the year the hotel is with Canadians crowded-young and old-unfortunately no sleep know the complaint on the front desk didn't work-the Canadians were their brought 0. 5l/1 liter flasks without comment at the bar with alcohol filled - therefore these were guests also 2 hours full \u2639 - it is because of this noise also various hotel guests earlier (or another hotel relocated been ) At the beach had one the loungers even from the pile of, there was no cushions the loungers. The lifeguard were almost the whole day on the chair-> the only Employment ... was the newly arriving guests 'black' cigars and rum. Also guests hired, for the seller to beach, food and drinks of the buffet to get. I have stayed in various five star hotels on the world but I have never experienced. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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Dieter
Riu Varadero, 2 time, honest travel agency-opinion
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • April 2012
It is a good, new hotel in the beach area from Varadero on Cuba. Varadero has one of the longest and most beautiful beach sections the island. It is a large hotel with 1100 rooms, the both parts now begun. The complex is only with all inclusive bookable. The types of people are as with all caribbean destinations too many 'north american' -canadians to about 70%, depending on the season, mixed with europeans and south americans. In case you have questions you can gladly ask me! read more
  • Room
    6.0

    The rooms have all suite toilet hair dryer, air conditioning, tv with German wave, small cd player, large safe for laptop suitable, coffee maker, mini bar, iron and are spacious, new and modern equipped.

  • Gastronomy
    6.0

    They have a buffet restaurant for breakfast, lunch and dinner. You get a clean set capacity. The selection of dishes is sufficient. Everything as: salad bar, fresh bread, warm dishes with meat, side dishes, vegetables, soups, fish etc. Freshly prepared ( show cooking) daily fish, prawns, chicken, beef and pork, pizza and noodles. What else could you want? They are on Cuba! Also in other five star hotels ( I was) you get not more or better food. The staff and the cooks are sharp (also without tip, which naturally also gladly taken is). The specialty restaurants are also recommendable. Free reservation possible.

  • Service
    6.0

    In all areas the staff is very friendly and accommodating. They never a lack of towels in the room. The mini bar is always refilled. The rooms were daily and thoroughly agreed. In the restaurant you always got a nice place, the table, cleared and constantly is your drinks 'refilled'. The front desk is also hard as the waiters at the bar. The staff speaks too many at least English. There is a spa area, a laundry and a good doctor on the complex.

  • Sport & Entertainment
    5.0

    Free table tennis. Tennis, fitness room, windsurfing, pedal boats, catamaran ( with company) use. Diving over a pub suppliers and is also of the dives great value for money. They have a internet cafe for 5 Peso/1/2 hour circa 4 Euro. The pool is huge and the loungers with cushions were always available, showers, umbrella etc. Everything available. Just a few strides to the beautiful sandy beach. The shady places were at the start also somewhat rare. But then got in the course of the week given. Sometime they will have also its shady spot on the beach chairs (without cushions) get. A mini club with playground there are by the pool.

  • Hotel
    5.0

    It is a good, new hotel in the beach area from Varadero on Cuba. Varadero has one of the longest and most beautiful beach sections the island. It is a large hotel with 1100 rooms, the both parts now begun. The complex is only with all inclusive bookable. The types of people are as with all caribbean destinations too many 'north american' -canadians to about 70%, depending on the season, mixed with europeans and south americans. In case you have questions you can gladly ask me!

  • Location
    5.0

    The hotel is only a from the unofficial red light district wonderful sandy beach from Varadero separately. The distance from the airport is approximately 30 to 40 minutes. To Havanna, what you should definitely do it was about 2 hours drive. Also in advance a round trip or city in Havanna to book offers at. Only so learn Cuba really know and 'love'. Further excursions with the catamaran or to el nicho Trinidad are easily accessible via the local tour operator in the hotel to book. The place Varadero offers besides a few restaurants and discos only a small market and a small shopping center. As I have already mentioned before round trip or Havanna book!

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Uwe
Respect Ballermann is not only in Mallorca
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2012
The hotel is nice and very spacious! The accommodation ( room) are more building distributed! 2 pool - about 25 sun screens;-) Catering all inclusive Guest structure international-German-benelux - Canada - China read more
  • Room
    4.0

    Different - our room was very spacious, air conditioning, balcony, bathroom, tv mini bar ( every second day free refill ), spacious safe, telephone, iron and ironing board! Cleanliness very varied and depending on the amount of tip! ;-)

  • Gastronomy
    4.0

    2 restaurants and 5 specialty restaurant, which qualitatively very different! Seafood that is unacceptable! ;-) Cleanliness in the dining room and in the restaurants is ok! Dishes typical of the country Dining room quite loud and against prospektgeschreinung the clothes some north americans, etc. Much to be desired! It stands nzwar 'supervisor' at the entrances, but attention the clothes not! Is reflected in the behavior lots of tourists

  • Service
    2.0

    Staff are very friendly! English nearly all - front desk sometimes German! Laundry ( change of towels) very problematic, since towels apparently rarity! Beach towels were partly several day not available and could therefore not be dipped! Complaints are welcome, but not really worked!

  • Sport & Entertainment
    3.0

    Fitness room is available, but very unhygienic! Animation, kids club, disco and access to the internet available but didn't use it! Main pool very loud ( animation) and Ballermann! The relaxation pool is relatively quiet, but there are only a few protection from the sun ( umbrella rarity) - badetuchtausch was daily basis not possible, since no new towels were there and the staff also never knew, when there again which gets!

  • Hotel
    4.0

    The hotel is nice and very spacious! The accommodation ( room) are more building distributed! 2 pool - about 25 sun screens;-) Catering all inclusive Guest structure international-German-benelux - Canada - China

  • Location
    3.0

    Hotel's own beach - however very narrow, loungers without cushions! On the complex several small shops apart from that by bus or taxi to Varadero! Whereby Varadero not' Cuba' is, but just Varadero ( tourists -Cuba)! Trip possibilities sufficient!

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Esther
Riu Varadero compact impressions
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
From the beach we somewhat more expected, he is relatively narrow and the sun screens which washed away, remain simply lie. When the subject of 'royal' selects, one has a private pool and a private restaurant which other Riu guests not made. (different bracelets ). The hotel lies 20 kilometers outside of Varadero and you must always a shuttle service organize around to the center to get. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Eva
Never again Riu-Varadero
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2012
Absolutely no Riu standard, neither for the food in the cleanliness. Food mostly cold and dosenware hardly fresh fruits besides bananas and pineapple rest is also from the can. Ballermann for Canada. Over 1100 room is for someone who wanted to relax way too big. Approximately 50 rooms were german taken. read more
  • Room
    4.0

    Rooms were nice and big. The bathroom was spacious, however the bathtub was certainly way too high for someone not particulary good go or the legs not so high get around to shower (dangerous/danger of slipping).

  • Gastronomy
    1.0

    Quality of the dishes directly nothing in every restaurant. We were from all other Riu hotels not used. There were at least variety with the meals. Restaurant atmosphere just a train station.

  • Service
    1.0

    Hopelessly overburdened staff. Not trained in service, so if the guests finished with food, only a table was being cleared if no more space there was. Clean mugs, plates and so on you had to out if you a clean plates food or from a clean mugs wanted to drink. Cleaning of the rooms superficial and only in case of a complaint was the room of dust exempt and cleaned properly. Staff were partly very friendly and other rather the opposite. A clean beach towel was nearly impossible in 2 weeks we could 5 time our beach towel change however only, because we complained about it and we then from the travel guide got.

  • Sport & Entertainment
    0
  • Hotel
    1.0

    Absolutely no Riu standard, neither for the food in the cleanliness. Food mostly cold and dosenware hardly fresh fruits besides bananas and pineapple rest is also from the can. Ballermann for Canada. Over 1100 room is for someone who wanted to relax way too big. Approximately 50 rooms were german taken.

  • Location
    4.0

    Because of the massive size the hotel was the distance to the beach accordingly large. But the one could afford one has time and vacation. Daily one could use with the double decker bus for 5 cuc (day ticket) to the village and the shopping center go. Excursions could be over TUI book.

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Marlies
Nice hotel for already relaxed people
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
We have a budget trip with TUI. Everything worked super. Were really pleased with the hotel and the travel guide. The area is wonderful and very well maintained. Unfortunately, you at the relaxation by the pool, for the food and in night as well from Canadian vacations disturbed. Cuba is now times the 'party' the Canadians. Against what can you do nothing. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Stefan
Relaxing conclusion of an round trip
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2012
The hotel complex is beautifully designed and very clean. We had stayed in several rather bad hotels on a Cuba round trip and were very relieved that Riu Varadero in conclusion booked. In sum a good hotel but certainly not with the standard (dining, room), the we Riu in other countries (Spain, North Africa) knew. We had a room the royal, therefore something widens way to the main restaurant, the kids club and front desk. For this really nearby at the beach and very peaceful. The hotel was over new year's eve very, very crowded, especially with canadians, russians, chinese ..., rather little german. That the canadians to party there were okay, but that some at noon already drunk by the complex walked, did bother me a bit. Over new year's eve i would therefore not anymore go there. read more
  • Room
    5.0

    The room was big enough and clean, but had little storage space for a family, why we on the floor/ in bags store had. We also had 2 times great cockroaches in the bathroom, probably through the loose abflußsieb in the shower crawled are... The balcony was also large, unfortunately we got, although we 3 persons were only 2 chairs. The mini bar, as well as the coffee is every 2 days filled up, otherwise there was a large bottle of rum to welcome.

  • Gastronomy
    4.0

    The food in the buffet-style restaurant and pool bars is american embraced-much fries and hamburgers but all in good quality. Good was the beach with the freshly prepared pasta. The quality in the specialty restaurants especially the sea food restaurant and asian restaurant i found very good. Unfortunately you get per week only 2 reservations in the specialities restaurants. If it is not full however, you can try meter h. of tip still to get a table. I think the is worthwhile definitely. Unfortunately there was not in all specialties restaurant kids menu (and no willingness for example a few pasta abzukochen or elsewhere to get ), so that we then sometimes even noodles /fries to the dessert in the buffet restaurant in/out privileges. The cleanliness in the pool-and beach restaurant left unfortunately much to be desired, there was often food on the floor. Otherwise the sea gulls with catering waste directly in front of the restaurant angefüttert -very unsanitary! Unfortunately i found, that for evenings no open air restaurant or open terrace there is. You can sit as trapped in air-condition restaurant and many have dimmed window, so that you are not on outside can see. For everyone the hotel is evenings very beautifully lit and has a great atmosphere.

  • Service
    5.0

    The service was very good, especially large silvesteransturm from Canada. Afterwards nor always very friendly but one needed some patience for the sometimes long waiting periods. The staff spoke very good english. For the entertainment for kids (english/spanish) is a nice equipped building available, however were always little children. But we didn't use, pool and beach have been enough. Very nice was the kinderüberraschung to christmas, there came santa Claus at the beach and brought all child a small gift. Otherwise every evening there was a kid's show to participate in the theatre.

  • Sport & Entertainment
    5.0

    The pools were nice varied designed and always clean. The beach in front of the hotel was somewhat narrow and therefore with chairs cramped. At other areas in Varadero for example also Varadero city it more beautiful beaches. The water was super clearly and pleasantly warm. At the beach there is free rental of catamaran, windsurfbrettern and pedal boats. We are often with the tretboot rausgefahren. Loungers and umbrella there were in any case enough at the beach and mostly by the pool. Unfortunately there are at the beach direct toilets, and the next showers are available in front of the hotel buildings. Worth mentioning i found the very high quality the evening entertainment. So good singer and dancer you will find rare in a hotelclub.

  • Hotel
    5.0

    The hotel complex is beautifully designed and very clean. We had stayed in several rather bad hotels on a Cuba round trip and were very relieved that Riu Varadero in conclusion booked. In sum a good hotel but certainly not with the standard (dining, room), the we Riu in other countries (Spain, North Africa) knew. We had a room the royal, therefore something widens way to the main restaurant, the kids club and front desk. For this really nearby at the beach and very peaceful. The hotel was over new year's eve very, very crowded, especially with canadians, russians, chinese, rather little german. That the canadians to party there were okay, but that some at noon already drunk by the complex walked, did bother me a bit. Over new year's eve i would therefore not anymore go there.

  • Location
    3.0

    The hotel lies relatively far outside on Varadero, all around there is no restaurants or shops, but still some building sites from which you in the hotel receives however nothing. However it invites not a apart from the beach for a walk. We have from the hotel several excursions made, apart from that it would have been too quiet. The excursions we over the pub offerers booked, the was completely reasonable. TUI was too expensive and could the implementation never guarantee.

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Agnieszka
better than expected
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • January 2012
The hotel area was very large and clean. Our room there was relatively central, next to the pool, so that the paths for us not so far. The noise didn't bother us (18:00 until 20:00 live often from music) but is probably not everyone thing. If you peace you need to select rather more room. I found the location very good. The room is very large, the bathroom clean, our room was every day 1-2 times removed (also without tips). In the reviewer's opinion many Canadians, Americans, Russians little German. read more
  • Room
    6.0

    Rooms are large, relatively new. Safe free of charge, air conditioning, balcony room was clean, mini bar every other day filled and without extra charge all soft drinks were, as well as Berry accessible.

  • Gastronomy
    6.0

    We had as most in the hotel all inclusive and I have to say too much. The food was nicely surprised. The breakfast buffet is sufficient, daily fresh fruit ( bananas, Mango, Avokado, melons and so on) 2 chefs make omelets to order, large selection of bread, pancakes, donuts furnace, the food repeated but is not bad. Lunch was bigger than dinner. Many types from the fish and meat-show cooking chefs to order roasted, and prawns mussels in massive Quantities. Many salads. The dessert buffet many sorts of cake, ice and fruit. The wines, as well as juices were good. The leisure activities at this hotel were very good. Despite massive Crowd neat mixed, only original alcohols, no vending machine, all by hand prepared. We have stayed in many 5 star locations often, where alcohol drinks not so good. A little daunting and only the people of the drinks, which they are consuming. The Americans walk 1/2 to 1 liter cups with constant but the quality is around. Nevertheless very good. It is at the bars frischgebrühten coffee, as well as Cappuccinos, but also Spanish coffee (crema Catalana with), as well as ice cream made to order.

  • Service
    6.0

    the staff are super friendly, the children are very well cared for. Language is, of course, next to Spanish English, but also with German is on the right. The rooms were very clean.

  • Sport & Entertainment
    4.0

    Disco, good entertainment, beach is clean, access to the internet against extra charge, pool is clean, sufficient beach chairs.

  • Hotel
    5.0

    The hotel area was very large and clean. Our room there was relatively central, next to the pool, so that the paths for us not so far. The noise didn't bother us (18:00 until 20:00 live often from music) but is probably not everyone thing. If you peace you need to select rather more room. I found the location very good. The room is very large, the bathroom clean, our room was every day 1-2 times removed (also without tips). In the reviewer's opinion many Canadians, Americans, Russians little German.

  • Location
    4.0

    The hotel is rather remote. For Varadero are 10-15 kilometer, you can by bus ( stop the hotel -5 CUP per day) or by taxi in (10 CUP) about 20 to 30 minutes rEACH. Otherwise, the hotel also small shops, where some amazing reasonably priced is, than in the city. The beach is 5 minutes at easy to reach on foot, not bad, plenty of loungers, pedal bicycles, small Messenger, as well as Rafting umbrellas can be rented from the town. But we were not often, because we the wonderful beach of Varadero roomier and preferred, was the almost deserted.

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Rainer
Riu Varadero we were very in good hands
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2011
We were in December 2011 the second time in this hotel. We wanted to see, how such a large hotel with first 050 rooms and suites for full completion works. A year previously had riu with the delays and consequences, by the State company 'Gaviota' alone to answer were, which they have to Wade. You have to remember, that the many employees, with exception the 5 manager riu, by the State company were provided. Riu only had the possibility, the current business unsuitable apparent Forces and refocused. It was only at the expense of of the guests. in the meantime ..., all good operating together. We felt very good. read more
  • Room
    6.0

    the rooms have an appealing size with a spacious facilities, even the cheaper standard room. because the hotel in the north the Circa 20 kilometer long Peninsula hicacos is located, is a few outlying districts the traffic noise was very low. If he nevertheless should disturb, is RIU certainly one move ready, as we heard and saw. the cleaning is reliable carried out. You just have to get used to, that you also in the afternoon at 15 o'clock with the cleaning it is. We should respect that fact on vacation but not disturb.

  • Gastronomy
    5.0

    This area I above already sufficiently dealt with. in summary I can say only, whose culinary interests and appetite by the variety of the total offer of 2 large buffet-style restaurant, 5 specialty restaurants and 3 snack bars cannot satisfy, is probably not to help. one or two comfortable bars additional in the evening would be desirable.

  • Service
    6.0

    The service is excellent. The staff are very friendly, helpful and prudent. In the buffet-style restaurant the guests the food itself. The drinks the Bedienungskräften brought, the also the used table-ware then get off. in the specialty restaurants is served. of course, tips were gladly against taken. The Canadians for example are generously, because in your country the tip to the wages of the service forces belongs. If you don't give a tip, leaves to see, that you with the operation was not happy. we have a Austrian gehort: tip? Why? Here is everything inclusive '. N. K. when we in the last days on Varadero were, we planned, this magnificent friendliness and the Caribbean smile the people to preserve and carry forward. The only went up to the airport Berlin/Tegel good. A shame. the offer of sports and entertainment is very extensive. The entertainment took place in the field of middle pool landscape instead of or start there. The events in the evening in the central theater are very worth seeing, because also professional Artists appear.

  • Sport & Entertainment
    5.0

    Allocation of activities. Entertainment, music and child care in the middle area, peace in the South and life, as well as the Royalsektion in the North. The guest has the choice.

  • Hotel
    6.0

    We were in December 2011 the second time in this hotel. We wanted to see, how such a large hotel with first 050 rooms and suites for full completion works. A year previously had riu with the delays and consequences, by the State company 'Gaviota' alone to answer were, which they have to Wade. You have to remember, that the many employees, with exception the 5 manager riu, by the State company were provided. Riu only had the possibility, the current business unsuitable apparent Forces and refocused. It was only at the expense of of the guests. in the meantime, all good operating together. We felt very good.

  • Location
    5.0

    I do not want to the descriptions in the catalog repeat, just like to point out, that even the from TUI as a part of a top deal offered standard room (best price) pleasant are large and have a decent facilities, including air-conditioning, balcony, TV and fridge amongst others, have. They are located in the southern part on the edge the 'quieter' pool landscape '. There are always beach chairs in sufficient number available. on middle pool during the day Animations and evenings until 21 o'clock music performances instead of. the Northern pool is located in the separate royal area with pool bar, Cicarbar and international restaurant and is only the guests reserved. Those who like it quiet and some euros more invest, there is in good hands, especially the beach then nearby is. the hotel offers 2 large buffet-style restaurant with a varied food, 3 snack bars and 6 specialties restaurants, to which one reserve to leave. the restaurants the partly different Geschmacksgewohnheiten and ideas from North, central and South America, as well as from Europe, to meet. in the buffet-style restaurant, the guests also meat or fish choose, what their eyes then prepared will. Of course repeat itself foods. This is in the varied offer perhaps only the ' Erbsenzählern ' on. on 8-12-11 were in the hotel about 1500 guests, of which came about 1183 (~79%)from Canada and only 71 (4.7%)from Germany. I have during our stay German guests met, which unfortunately hardly guests informed were, what special features in this beautiful country and said, with the Canaries comparisons to may. I stood nearby the( very good!) tour operator, as all serious the complaint was brought, that the food 'freezing' serves will. At the prevailing temperature at all possible. They were hot food your wife mother used to. A other older lady leads complaint about the lack of knowledge of German the service forces. In this connection, it should be noted, that one with English can communicate well. Only a few one discovers knowledge of German. in Cuba is providing the population with basic critical. It is about the Lebensmittelheftchen (Libreta) distributed. The foreigners in the Touristikgebieten feel nothing. the monatl. Average salary is converted about 12 euros (350 CUP = 15, 75 CUC). The jobs in the hotel and restaurants are in respect to to expecting tips the tourists very desires, that amongst others also doctors and tech simple work. nevertheless we were in both of our stays neither in the riu Varadero on the peninsula (20 kilometer long) in any kind of begging. Also in Havana was the begging not more frequently than in our cities, including

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Sarah
Fantastic vacation in Cuba
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2011
It was a wonderful holiday by the sea. The staff were always willing to help and extremely friendly =) At the Riu Varadero, you feel good. There is an informal atmosphere in the restaurant, and in the lobby bar, and regarding the cleaning staff, who leave small notes =) and so on. I would not hesitate to immediately pack my bags and go back to Riu Varadero! The rooms are clean and comfortably furnished. The evening program is great and the pool bar was a winner. The wonderful sand beach in the immediate vicinity is the highlight! There is also ... a beach bar here. The staff are always in the party mood and dance behind the counter to the Cuban music =) I could write much, much more, however everyone should paint their own picture ☺ Have fun! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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