Hotel Acapulco(3 stars)

Riera, 71 (17310) - Lloret de Mar (Gerona) Show map

Average rating

97 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    4.8
  • Service
    5.4
  • Location
    5.4
  • Food and Drinks
    4.3
  • Sport & entertain
    4.6
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39 hotel reviews in Englishsorted by travel date
Siegfried
Very nice autumn holiday
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Great hotel definitely again the food is much better as in the reviews i am even cook and i believe the to assess. I was present time come back to this hotel the service and reception is very friendly pool a bit small and narrow read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Franca
Great!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Very nice, friendly hotel. Unfortunately the walls were a bit thin inside of the hotel ( snoring neighbor). The staff were always very friendly and willing to help. To the beach ( pebble beach-you get used to it) it is around 5 to 10 minutes on foot. Dinner was very rich, delicious, and something for everyone. Would again and again there want to sleep. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Sinisa
Great hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
So i was very positively surprised a clean hotel marquesas islands time a nice view very central and a very good service. For a family very good : the food well selection... And tasty So just go ☺ ☺ Perfect read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Viktoria
Enough! :-(
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2012
Good service, great access. Very central,. - but also very loud, -(ear plugs urgently recommended). Beds are impossible uncomfortable and the food not enjoyable. ( have every day ate out and paid twice) sorry, but never again! read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Daniel
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Beautiful centrally located hotel! Staff are very friendly. Breakfast was rather after English art. Croissants and similar was always very fast weggegriffen. I am again very to my next vacation in Lloret de Mar! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
    Other leisure activities available
    6.0
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Ralf
Comfortable or cramped?
  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • September 2012
Rich, widely varied offer for the food, especially in the morning. That was really good. In the evening there was much selection and variety, however everything tasted 'no' and was partly cold. This is buffet but rather the rule. After a week I had enough of the session food. Nice, dedicated staff. In particular head waiter worried really around each detail. Already with the smallest tremor in the face he asked, if everything is okay. With all one could to him come, he always had an ear to lend, for matters nothing with the dining room had to do, and ... was immediately active; a set point type! The rooms were well cleaned and tidy. Everything was tidy, clean and well maintained. You could decide yourself, whether you fresh towels want to or not. The entrance area is quite small. Often there was a 'traffic'. Altogether is the hotel lobby case 'manageable'. You have to constantly some people avoid and be careful where you hergeht. The area of the inner courtyard with the pool is also a bit small. Often there was a little crowd. All available standing loungers found definitely not sufficient space in an adequate environment. Between the individual loungers were sometimes no space. For children this is completely unsuitable, the adults can with what arrange. The loungers as such are quite hard, not adjustable and therefore uncomfortable. One spends most time however outside of the hotel respectively the hotel. Annoying was, there was only a CD and the each evening was inserted. It began always with 'a Whiter shade of Pale '. Sometimes there was live shows, as well as Flamenco. That was OK. I am with a rental car from the airport to the hotel went. The hotel has no own parking. There is a cooperation with a hotel in the neighborhood. The parking there is normal 17,00 Euro per day, as a guest from the Acapulco it will reasonably priced. This can only be for the whole length of the stay taken into account or not at all. The remaining impression altogether is neutral. No absolute Consent however no rejection. Average just, as the three stars reflected. It fits so. With some tour operators ( for example Neckermann) is a week half board for 216.00 Euro offered, what more can you complain? I have however directly booked and paid substantially more. That was then OK. Therefore, be careful how and where one booked. Definitely not directly, or with the help of a left Ryanair, the matched then not at all. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Catharina
And all this for three stars? Simply super
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2012
Medium-sized complex, we had a 3 bett-room. That very generously equipped; the whole hotel is in a very good state, partly also modern (6th floor) presented. Cleanliness: in general is the room and the whole hotel very clean and tidy; A downside I however here: We drank in the evening on our great roof terrace sangria. Unfortunately by our tollpatschigkeit a bit much valance. \u263a we had only taschtücher around the coerced other things. Cleared also otherwise everything away. However plaster the housekeeping staff balcony not (sticky) changed only the full ashtray! Breakfast was ok Guest structure: retirees and young ... more no families with children Lloret is for the party known. Whether young or old!-) read more
  • Room
    6.0

    Great large room and beautiful... Beautiful bath... And large roof terrace... :-)

  • Gastronomy
    5.0

    Breakfast was ok; we were only 2 time have breakfast... So I can't really rate :-) Tried once the service... At: o'clock, even they brought us the ordered things... :-) with a smile:-)

  • Service
    6.0

    The staff are very friendly; Speak rather English as German :-) Cleaning of the rooms ( see hotel general) The front desk is simply great there... It wasn't a problem the boarding passes leave to print, check out later on we... Simply great:-)

  • Sport & Entertainment
    5.0

    Pool is very small, but they are well maintained and shaded from the street, which lots of hotels in Lloret is not the case!

  • Hotel
    6.0

    Medium-sized complex, we had a 3 bett-room... That very generously equipped; the whole hotel is in a very good state, partly also modern (6th floor) presented... Cleanliness: in general is the room and the whole hotel very clean and tidy; A downside I however here: We drank in the evening on our great roof terrace sangria... Unfortunately by our tollpatschigkeit a bit much valance... \u263a we had only taschtücher around the coerced other things... Cleared also otherwise everything away... However plaster the housekeeping staff balcony not (sticky) changed only the full ashtray! Breakfast was ok Guest structure: retirees and young more no families with children Lloret is for the party known. Whether young or old! :-)

  • Location
    6.0

    I can tell you unfortunately no meterangaben make... However the hotel lies really great:-) It is not far to the beach or party however you have peace in the room! Had last year a hotel on the main street in the party mile... It was really bad! You can't every day go out and need time peace and that is in a hotel on the main street not \u263a Thus rather 5 steps more and peace have, in case you want it :-) Directly next to the hotel is a small supermarket and a few steps further a eurospar! If you walk the direction of beach one through the small shopping streets go, of course, to urlaubsshoppen invite :-) Excursions? Ja mhh... St. Trop, zoo, tropics are recommendable:-)

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Jürgen
Acapulco is our second at home
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
A informal lead hotel with own flair. The 200 rooms are modern decor. Especially worth mentioning is the cleanliness. The cleaning ladies are tried hard, it all guests do it justice. Always nice and friendly, accommodating, this is not everywhere so. Breakfast and half board are just great. So much variety and quality we have never hotel experienced. You feel there, that the director of the hotel with a lot of love this S hotel and always present. read more
  • Room
    6.0

    The size of the rooms enough, furniture are ok, bathroom modern and very, very clean, air conditioning is excellent, for the very hot season.

  • Gastronomy
    6.0

    Very good equipped restaurant respectively bar food and stay a. Quality and quantity of the dishes are also not to beat. From the ' giant -buffet' to freshly grilled fish, meat, sushi and so on meet largest expectations. The kitchen is a dream, and we are very spoiled. Top chefs contribute to the guests' welfare with. Always clean and hygienic there. There is no complaints. The restaurant manager is also constantly present and has' everything under control '.

  • Service
    6.0

    The service in the hotel is excellent. The staff's hospitality can't be beat. All, from the director to the cleaning lady make not only their job, but are 'there for the guests'. The cleaning of the rooms worked very well. The cleaning ladies adjust to the habits of the guests a.

  • Sport & Entertainment
    6.0

    Notable are the evening shows, offered there. Several times in the week find this instead. Flamenco, magic show, asia-show and so on there is something there for any taste. The quality the sea water is exceptionally good. We would have with such a large resort not expected.

  • Hotel
    6.0

    A informal lead hotel with own flair. The 200 rooms are modern decor. Especially worth mentioning is the cleanliness. The cleaning ladies are tried hard, it all guests do it justice. Always nice and friendly, accommodating, this is not everywhere so. Breakfast and half board are just great. So much variety and quality we have never hotel experienced. You feel there, that the director of the hotel with a lot of love this S hotel and always present.

  • Location
    6.0

    Cheap flights to Girona. From there one is in shortest time in Lloret de Mar. The distance from the hotel to the beach is appropriate. Purchase- and entertainment possibilities there were plenty of. If you go on excursions would like, is close proximity to bus-terminal ideal

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Markus
Satisfactory
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
To summarize- satisfactory middle beach. uusreichend for people with not too many expectations. Fair but three stars. Food-just ok, price high, cleanliness ok. Suitable for younger people. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jonas
Party hotel without large expectations
  • Hotel not recommended
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
For party vacation very good, as a family rather look for something else. Too large expectations you should unfortunately not have, the hotel is partly already getting old. The cleanliness me positively surprised, the room was very good cleaned, even the bathroom was cleaned very well. The glasses and the cutlery in the restaurant were against very dirty and disgusting. The food was not so the Bringer, it has always the same and meat you could not at all food, partly it was not to enjoy. Directly next to the hotel there was luckily a very good Kebab-shop. The pool ... was very small and loungers it has also very lacking. If a beach chair had very early get up, for about 200 guests were about 30 loungers available. The hotel is very central, but nevertheless nice and quiet. To the discoarea are less than 150 meters and next disco approximately 70 meters. The beach is unfortunately no sandy beach, however rather a Pebble beach. The water was nice clean and pleasantly warm. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.8
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nicole
For party vacations highly recommendable
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
The hotel is very clean, and value for money is good in any case. However we unfortunately had no balcony, we very missed (maybe our fault because we do not quickly and the said) Staff are very friendly, partly very good language skills, sometimes not so good. My conclusion, for party vacations the perfect hotel as it is very centrally located, if you peace to have wants, is in my opinion in this hotel not really, because there around the hour relatively loud. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Tobias
Clean and central hotel with good food
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • July 2012
Was with 6 of buddy to the ABI there, clean hotel with friendly security and free Wi-Fi! Food was always good, everything you could food and the cleanliness at the buffet it was always controlled. The location of the hotel to the discos or bars is just perfect, one is fast in the hotel again ( approximately 200 meters the disco road) but has the direct noise the parties not in the house. Water pressure in the 5. Stock whilst showering left something else to wish for and there was only 2 German tv channels but on vacation less important. ... Daily beds/ change of towels and always clean rooms. For friends and young people mainly because of the beach and the partying after lloret come exactly the right thing! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Claudia
Partyhotel mit durchwachsenem room standard
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • July 2012
Was with my girls in the Acapulco initially in one apartment-the cheap dosshouse all times for 3 to 5 people was the schlafsotuation a graus for the two happy in bed 3 angebehme nights-yes there were only 3 because after the first night we had decided immediately on smaller and much nicer room to reclassify unfortunately took the changes for a very long time and we had 2 jortornächte before us. The place on the sofas/chairs was an isolence. The air conditioning smelled mildew and served their purpose as well as not at all something to genuine duschorgien led with ... 5 people and a bath likewise the cement is amazing. Well, the following nights in cool and clean double room was very pleasant. Food was also inedible but the staff themselves really nice and also Lloret de Mar was just amazing. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.7
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Mark
The hotel is in a very good condition!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • July 2012
Hotel is very good and clean! Have already considered again next year to go! The rooms were regelmasig clean and the staff were also friendly! To party an excellent hotel! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Maike
There were a few great days. We will be back
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2012
All of the staff were totally nice. We wanted first only a couple days, then again and again extended. These worked great, the staff were very flexible and helpful. We were satisfied all around and felt really great comfortable. We will definitely come back again. Friendly greetings to Maxi and the rest of the staff read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stephanie
A gelungenerUrlaubu
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • June 2012
For a party vacation the hotel is ideal. The hotel lies at the start the main shopping street and you can from there easy to the beach or to the bus station. The food is OK. The hotel owns free Wi-Fi, which one in all the rooms use! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Thomas
A hotel for fun!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • May 2012
The hotel Acapulco is overall a beautiful hotel. The staff at the hotel is extremely friendly, especially the people in the service at the buffet were always in a good mood and always friendly. Often were the front desk employees about bad mood or I don't know what, but in any case no hello or some homes of appreciation. Our 3 persons room would you probably in Germany as a single room offer. Quite narrow only Spanish and Russian television, a nice big balcony. In short: On the whole it was enough for the day relaxation and in the evening ... to wait, to party. Good and cheap for a party vacation to make. Greez, We (21. 22, 20 ) read more
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Lui
To party perfect!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • April 2012
To party optimal, for a quiet vacation not to be recommended. The staff are tolerant and friendly. The food is however not enjoyable and the dining room more mass processing as a restaurant. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Alex
Good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • April 2012
The restaurant his job really good! Great food! My single room had a much too small balcony, we had unfortunately only a view of a construction site. Apart from that you can this hotel only good things to say. read more
  • Room
    3.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Karl-Heinz
Again and again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
We have been for over ten years in this hotel. The staff, the food, the room, everything was always super. In addition to our Spain vacation we know of course there were other hotels, but we love it the best in Acapulco. We are also 2012 there again. My wife and I always book half board. Breakfast and dinner buffet. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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