Hotel Barcelo Puerto Plata(4 stars)

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Average rating

260 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.7
  • Service
    4.5
  • Location
    4.6
  • Food and Drinks
    4.5
  • Sport & entertain
    4.3
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75 hotel reviews in Englishsorted by travel date
Paul
Hotel with decrepit drawbacks
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
Hotel outside very nice, grounds were very well kept. The beach also pleased us, however at this time of the year, from at noon very windy, which is a relaxing chairs on the beach impossible. Mornings from 6 o'clock migrations to the beach and to the pool to to reserve chairs. Hotel circa 85% of canadians visited, hardly german. Varied food, but meat dishes inedible, because it absolutely was tough. If you like fish, is there better waived. Breakfast okay! Rooms are very in need of renovation, but big. Wi-fi extremely expensive (60 Dollar the week). Conclusion this hotel we ... would personally not visit again, as we already times a hotel in Punta Cana booked, which us substantially better pleased. Our opinion this hotel deserves no 4 stars. read more
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
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Petra
Very nice everything great up to the sea
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
We have in this hotel spend a very nice vacation. We felt very good. The staff, the guests, the dominican hotel, the food, the room, the beach, the loyal dogs at the beach, the excursions, also on own fist by bus for 50 cents per person, Jeep Safari with waterfalls for 19 Euro in the Plaza to book rear right \u263a, everything was great. The only thing that we didn't like, was the sea, the water is almost never been clear, mostly very cloudy. We have never seen so little bathed, as on this vacation. Although we knew, that it ... atlantic is, we with such poor water is never counted. A shame \u263a read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    6.0
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Susi
Warmest recommendation for worst enemies
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
The hotel is badly managed, our suite 'premium club' was never before 15:30 o'clock cleaned, hotel totally overcrowded, Extremely many dominicans with large families, very loud, food in the dinner buffet and in the restaurants little tastefully, mass instead of class, partly inedible (for example pizzeria), in the premium range rather ok, staff constantly drive with loud cart (without rubber tires) and small trolley through the area, the annoying massive, animation at the pool run away, extremely loud and extremely stupid, the 2 tennis courts in lausigem condition, networks way too low (on our repeated pleas not fixed!), sandbelag ... neglected, full of pebbles and crooked, the cabinets and chest of drawers in our suite old and rickety, air conditioning extremely loud (supposedly not to fix it ), the whole hotel is old and run down, premium range way too small, jacuzzi full of bacteria, cloudy water, lobby carelessly And uncomfortable (station atmosphere)-a total joke-never again! read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    1.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    2.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Melly
Loud, dirty, disgusting
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Verdrektes old hotel with loud drunks and on the weekends flooded with locals, the double room with 10 people live read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    1.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    2.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Frank
Holiday in category
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
It was a wonderful vacation, after domenikanischen standard identifies a good hotel. We liked it, but a 2 time we must not have been. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Thomas
Very loud at the weekend
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
At the weekend are always lots of guests arrived us it was loud. In the restaurant you had to already times longer after the seat search. The evening activities were also according to. If you like it, can gladly the hotel visit, because otherwise there is nothing to moan about. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
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Daisy
Barcelo, great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
For us, this vacation was really great. We have 'nothing' what it to moan returns. We have also not at all looking for. At the weekend storms as already several times described the dominicans to the hotel, but it was in our opinion no problem. We did not feel 'pestered'. In all we could relax very well and it is not for the last time that we were there. A point was a little disturbed. The salesmen at the beach were the whole day in the area where the guests are and have partly their napped. One felt constantly watched ... from the vendors. OK, there were only a handful of hotels open and they also have to make a living and sell. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Carolin
A lovely vacation with friendly staff
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2012
The area is large, but nevertheless well arranged. The staff is really very friendly. I would not hesitate to in this hotel again stay. At the weekend is the hotel frequented by locals. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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Armin
Great holiday - with drawbacks!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The complex is very large and getting a bit old. We were in the house 12 building. Our room - superior was huge but. The air conditioning was läatig loud. The bathtub should urgently be replaced. For disabled the hotel was lacking a elevator. In our travel time it was open rather quiet. On the weekends, but the locals a, as the plague of locusts. It was noisy and in the main restaurant almost impossible to get something to eat. It is advisable, at the weekends in one of the theme restaurants to book. The cleanliness of the rooms was ... satisfactory. We have our cleaning lady with German chocolate bribed. This helps. However it was too small, around the mirror cleaning to may. We stop even cleaned. We had booked all inclusive. We knew before our trip, the cathedral. -republic for the americans that is, for us German Mallorca. It were lots of different nationalities since, but not a problem for us represented. We felt, as long as possible with all of them. But I think, that we were the first were, the' German eck' founded. The average age we did not get, played for us no role. We have with us all age groups maintained and well understood. It is of course also the goodwill. This was from our side available. read more
  • Room
    5.0

    The size our superior room was brilliant. The furnishing is like the entire area, ageing. The furniture is outdated. The bed, xxxl - great mattress but grauslige pillows. I fired. TV - who needs on this vacation a tv. Bathroom could be renewed. Air conditioning too loud but without this unbearable. Balcony - huge. Mini bar was rather a fridge. There was at the bar plenty of choice. Coffee machine was also available. Safe we used. All together we have in our room comfortable. We have however also not ' the hair in the soup looking for! '

  • Gastronomy
    4.0

    Five theme restaurants of which we have only two visited, plenty of bars too much ice in the drinks - be careful stomach! The quality of the dishes was too many reasonable. Some of the food could have been warmer. The selection was a bit poor but we never went hungry from the table. What we particularly enjoyed, was the fruit. So ripe mango, pineapple or passion fruit you get at us not. Also the selection of drinks is huge. The rum-punch with us immediately as aperitif introduced. Spritz or Hugo are immediately 'out'. In the restaurants it was clean. As soon as the plate was empty, it was worn. In case something to floor much, came immediately the cleaning man. The kitchen style was rather caribbean. The atmosphere was relaxed. Tips were gladly accepted, but not obligation, should not exaggerated are.

  • Service
    5.0

    A friendlier staff I have never experienced something like that. It is even without tip. We have that however gladly, after we heard, which the staff deserved. The foreign language skills are very good. English and speak German. It is very good, a bit of spanish. I have a few important expressions during the neunstündigen flight got-but will now a spanish course training. It has its advantages! The cleaning of the rooms was, as already described very good. We were only for showers and sleeping. Living room and bathroom we had at the beach. Complaints were taken care of immediately. - I have never experienced anything like that - our cleaning lady had the towels forget. We told the at the front desk. Via radio the mandate. When we 10 minutes later on our room arrived, were the towels already there.

  • Sport & Entertainment
    4.0

    We didn't take advantage of the leisure activities on offer. We were after a busy year for relaxation there. The temperatures and the high humidity were but also dissuades. By the pool it was too hot, therefore we have our vacation too many at the beach spend. Loungers were abundant. We had our under a shade tree. My friend Francisco has watched out, that nobody else this space occupied. The dealers at the beach made for variety. Most speak very good German. With them you can the one or other souvenir buy-particularly for the dom. -republic known 'larimar'.

  • Hotel
    4.0

    The complex is very large and getting a bit old. We were in the house 12 building. Our room - superior was huge but. The air conditioning was läatig loud. The bathtub should urgently be replaced. For disabled the hotel was lacking a elevator. In our travel time it was open rather quiet. On the weekends, but the locals a, as the plague of locusts. It was noisy and in the main restaurant almost impossible to get something to eat. It is advisable, at the weekends in one of the theme restaurants to book. The cleanliness of the rooms was satisfactory. We have our cleaning lady with German chocolate bribed. This helps. However it was too small, around the mirror cleaning to may. We stop even cleaned. We had booked all inclusive. We knew before our trip, the cathedral. -republic for the americans that is, for us German Mallorca. It were lots of different nationalities since, but not a problem for us represented. We felt, as long as possible with all of them. But I think, that we were the first were, the' German eck' founded. The average age we did not get, played for us no role. We have with us all age groups maintained and well understood. It is of course also the goodwill. This was from our side available.

  • Location
    4.0

    From our room it is just 50 meters to the beach. Into town circa 5 kilometer. Transfer to the airport 30 minutes. Shops were both in the hotel, as well as in the nearby located Plaza. Entertainment we had enough in the hotel and at the beach. Excursions there are numerous. Provider at the beach - Francisco - my friend and bodyguard has fair price. The larger the group, the more favorable the price. Also Hans Peter in Plaza is a fair offerers of excursions. It is not recommendable. The margin between the rich and the poor is awesome. We tourists are anyway all rich look. Therefore we only a tour of the town in Puerto Plata made. When Gottfried from the sauerland region-the for 25 years in Puerto Plata lives-I have my own cigar rotated.

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Markus
Very recommendable but only premium in the club
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We stayed three weeks in the premium club and really warmly recommend. Friendly and helpful is the staff almost around the clock ready. At the weekend it was always a bit noisy since the domis approached but if you then peace needs is Elvis great place \u263a at the beach right along about 30 minutes and you're there, a small unassuming bar where you will have fun we have. If you know him keent know what we believe \u263a gladly come again... read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Hans
Short break
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • August 2012
For a short stay is the Barcelo reasonable. In the immediate vicinity there was no local bars or restaurants. Taxi was expensive. For all inclusive is the food well stop so so so. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    2.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Thomas
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2012
It was one of the most beautiful vacations! The hotel had already the best years behind it but you feel very at ease. The staff are always endeavors the desires of the guests to fulfill! For entertainment is also ensured, it will be every day activities offered, either by the pool or at the beach. For the excursions there is a inside tip! In the adjoining Einkaufshaus there is a supplier where a Hans-Peter works. The excursions are very, very well organized. It is reasonable value for money also. In case time the weather in between is, speaks it rains ..., one makes you tour just at a other Appointment. I would anytime again a tour with Hans-Peter book. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Distance to ski lift
    1.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Adalbert
Wonderful nice employee and good food
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
I can only repeat... It is a very nice, quiet hotel. There was a lot of value on the well-being of the guest put. The beach is very nice, although it is only on the atlanic ocean. Here at the beach it is very clean and beautiful and especially enough Capacity. We were horrified when we a long hike and partially very bad beach saw. The staff here is super attentive and makes good mood... Simply a dream here vacation back to. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Anja
We can only recommend the hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
We have wonderful days. Our room was large and clean, the bathroom very spacious, as well as the shower. The food was simply superb. The buffet has everything required which one could imagine, daily there was a other treat numerous choices. We all have restaurants tried and were everywhere satisfied, there are some left the service somewhat to desire, other exceeded the expectations. The beach is fantastic. The service was great, even the ordered breakfast the rooms (at excursion days) came very punctually. We can only recommend the hotel. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Violetta
Nice, clean, delicious, friendly and relaxing
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • February 2012
Large plant in green surroundings with many guests but no crowd. Very well maintained. The bathroom uS a bit disappointed, equipped for everything you need but somehow nevertheless renowierungsreif. ( compared to the example to the toilets in restaurants ). But it was still okay. For the safe we had to 28 $for 12 days pay. Some events in the evening morally quite questionable. Full service very friendly, fast, no matter what it was about. On the beach sufficient beach chairs, pleasant shade under Mandelbäumern. Great places to snorkeling. Trip-horse riding in the jungle very recommendable! A great vacation, no ... matter, whether you only relaxation or active wanted to stay. Would in any case do! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sarah
reasonably priced, more comfortable vacation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2012
the complex is very well maintained and spacious. There is many rooms, located in the various houses well split up. We had a big room in the 1 upper floor, the balcony was priceless, for the safe we American dollar 15 per week paid, however this is not assured. We had no wardrobe, but an area, our clothes hang and the remainder have we in the TV Bureau stowed away. The room was daily 'cleaned' in other words the towels changed, the bed made, ashtrays emptied. We as Austrians have a strong difference our usual standard felt, which however the ... price a bit well. Everything was very worn-out, in the room, as well as also in the area, however is the staff really constantly in use, various mistake mending! Also the gardener were always industrious the cut, cut and water. Unfortunately often at 8 o'clock in the morning ☹ the disco next door (Congo Bongo) we have very good, also the music from the hotel was good to hear. The rooms are very badly soundproofed, good ear plugs are very recommendable! We had all inclusive, the plastic cup are not so bad. In the restaurant you can get glasses, the staff were always very accommodating and friendly! The seafood restaurant and the Mexican restaurant very recommendable, the pizzas were very good. We have always found something, which we liked, since it was always enough choice and salad and pasta you could always get! The cocktails were for us rather disappointing, as the orange juice from the automat not taste good at all but that's a question of taste. We had people of all ages in the hotel, many Canadians and English, a few German. There were many couples there, exactly Groups of younger the people the whole day party or older people wanting a comfortable vacation in the hotel Barcelo spent. The shopping centre outside of the hotel is for souvenirs to be recommended. Excursions I would at the travel guide or at the beach the Sporthäuschen book! Banana boat is not recommendable, no waves and only really short Duration ☹ on the whole it was a beautiful, more comfortable beach vacation. read more
  • Room
    3.0

    If you the room not like, you can at the front desk said a new room demand.

  • Gastronomy
    4.0

    There were various à la carterestaurants, as mentioned above, we were in the Mexican and seafood restaurant, both very recommendable! Especially the seafood restaurant, because this right next to the sea and also the food was very good! In the buffet (general restaurant) there were several Thehmenabende, where we always found something have. There was always fresh salad, fruit and fine desserts! Noodles could one also always have, apart from that depending upon topic evening, fish was but also always there! The meat was OK, often a bit tough. Lunch at the beach was always very scant, the buffet in the main restaurant highly recommend!

  • Service
    6.0

    the staff were always friendly and always around our Wohlergegen worried. Nobody was pushy or unpleasant! English have very few.

  • Sport & Entertainment
    3.0

    the animation team is pleasant, not too obtrusive. They give various' dance classes' by the pool, or make different games for us personally were fun to watch, however not to participate. We often table tennis played (rackets and ball locally free to borrow) or in the morning Play tennis (free of charge, reservation necessary!) or beach volleyball at the beach. Beach chairs we had almost always receive, sometimes we had to wait a bit, until someone rises or Strandsecurity us a reserved Liege organized has. The water at the beach was nice, not always clearly, since nearby is a river, the water sometimes the sea washes, but about 3 minutes hike away are turquoise waters and beautiful Reefs to be found in the pool often cups from the Partytruppe rum, but quickly from the employees cleared away will. There is also a smaller pool, at which it is rather quiet! Protection from the sun we have the first days Dreiziger taken, then 15 and tenner. I would suntan creams already from home carry forward, are locally rather expensive! Umbrellas there are very few, hats is recommendable (Hat). Direct at the beach there are no showers, is about 1 to 2 minutes away, direction hotel complex, water is also only scant out, is however enough for remove the salt and sand! The disco at the beach is nice, you can even a snack nehmen (Hamburg), the drinks there are also free of charge!

  • Hotel
    5.0

    the complex is very well maintained and spacious. There is many rooms, located in the various houses well split up. We had a big room in the 1 upper floor, the balcony was priceless, for the safe we American dollar 15 per week paid, however this is not assured. We had no wardrobe, but an area, our clothes hang and the remainder have we in the TV Bureau stowed away. The room was daily 'cleaned' in other words the towels changed, the bed made, ashtrays emptied. We as Austrians have a strong difference our usual standard felt, which however the price a bit well. Everything was very worn-out, in the room, as well as also in the area, however is the staff really constantly in use, various mistake mending! Also the gardener were always industrious the cut, cut and water. Unfortunately often at 8 o'clock in the morning ☹ the disco next door (Congo Bongo) we have very good, also the music from the hotel was good to hear. The rooms are very badly soundproofed, good ear plugs are very recommendable! We had all inclusive, the plastic cup are not so bad. In the restaurant you can get glasses, the staff were always very accommodating and friendly! The seafood restaurant and the Mexican restaurant very recommendable, the pizzas were very good. We have always found something, which we liked, since it was always enough choice and salad and pasta you could always get! The cocktails were for us rather disappointing, as the orange juice from the automat not taste good at all but that's a question of taste. We had people of all ages in the hotel, many Canadians and English, a few German. There were many couples there, exactly Groups of younger the people the whole day party or older people wanting a comfortable vacation in the hotel Barcelo spent. The shopping centre outside of the hotel is for souvenirs to be recommended. Excursions I would at the travel guide or at the beach the Sporthäuschen book! Banana boat is not recommendable, no waves and only really short Duration ☹ on the whole it was a beautiful, more comfortable beach vacation.

  • Location
    4.0

    We are only once from the hotel complex out, we have a daytrip with Paradise Island on a sandbank made- recommendable nonetheless. (Euro 100, -with eating and drinking, transfer and all!). Otherwise there is in the immediate vicinity not lots to see.

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Elke
Great complex, hotel room however dated
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2012
As I have already mentioned, attractive complex, room in the hotel in need of renovation, nevertheless always clean. If you have a few Faults can live, (that we could) I would the complex quiet recommend it. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Petra
Super holiday in
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2012
Great hotel area Pleasant staff Great barkeeper Delicious food Pool area great with bar Fantastic beach Disco small but sweet Conclusion: I would gladly come again in Barcelo;-o. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Tobias
Great experience gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
We have in this hotel our first common vacation. I myself am by profession wonderful place and 8. just more on many small things that a successful and relaxing vacation mind. The distance to the beach, shopping is great. The selection of food and drink is very extensive and really sufficient. Highly recommend is a trip to paradise island, the in the hotel or travel guide offered. ( white sandy beaches, coral reefs for snorkelling and turquoise water) in short a dream. The only minor shortcoming which we could mention was the party mood of the guests and a loud ... music in the evening. Fast to sleep was often difficult. Otherwise there was from our side nothing to fault. The hotel is definitely recommendable. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Christina & Stephan
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2011
The hotel has surely the best years already back itself, you can but daily see you attempted again something reason in the structure to get. the service of the employees however everything immediately again out ripped what the time locally very relaxing has made! what for families with children certainly it is very important, is the morning until evening the pool from a lifeguard will be borne in mind. we were over Christmas/ new year's Eve there and we will probably also at this time of the year gladly again again. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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