Hotel Strass(4 stars)

Hauptstraße 470 Mayrhofen A-6290 Show map
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Average rating

5.5/6

284 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.3
  • Service
    5.4
  • Location
    5.7
  • Food and Drinks
    5.4
  • Sport & entertain
    5.5
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188 hotel reviews in Englishsorted by travel date
Maria
Very recommendable! A hotel with style! Excellent

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
A great hotel that leaves nothing to the imagination! Very good food! Pleasant staff! Really clean! Simply brilliant! Complaints one needs not rate, since there are none. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Soni
Fantastic short holiday for the whole family.

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • January 2013
From the first day to the last day vacation! Kitchen great! Wellness great! Everything super! Will definitely come back soon. Great family vacation read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Julia
Huge hotel with a few weaknesses

  • 4.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
The hotel consists of 6 buildings the sporthotel, hotel, hotel Gran Canaria, aparthotel, landhaus and villa. The different houses are an entire complex and can accommodate up to 800 guests house, they are very close together. We stayed at the sporthotel accommodated. The hotel is right next to ski lift. This is a big plus. Even the 2. ski lift is just 400 metres away. The ski cellar is big enough. You need 1 €for bin to be completed. Unfortunately there were at our time of travel very lots of russians on the way. Russians are in this hotel welcome ... guests, as they bring money and not as cheap as other nations, so told us an employee of the hotel with. Otherwise many british people and dutch represented. You meet by chance a german one is totally perplexed and come immediately into the conversation. What not least because, that the tour operator Neckermann straight once 10 rooms in the hotel 'has '. Before our arrival we asked by phone in the hotel after bathrobes, towels and the room. Bathrobes are available for a deposit of 60 Euro available, this 60 Euro receives one at the end the stay back, if you the bathrobes back. In addition you got at the beginning of the stay a hotel passport, if one its credit card deposited. Then can the beverages during dinner or use of solebads on the accounts be booked. Saunahandtücher there is, if you the hotel pass at the spa reception, per person is up to 2 towels (the drawback with towels the hotel: you can see all the same and then it came which a or other time to cause confusion). read more
  • Room
    3.0

    For the, that we had a really beautiful room on the phone promised is, we were from the room but very dissapointed. The door to the balcony and the window were although it is very new and also the balcony's furniture was was perfect, however therefor had the furnishings of the room some faults. As mentioned the mattresses were great old (the man they swap came only says, ohja, the really necessary, the are very old mattresses since i knew enough). The corners of the room you could also not a closer look at, as there were the remains of spinnennetzen to find. The bathroom was relatively new, but cleanly is different. On the mirrored wardrobe were toothpaste stains and the outlets were totally smeared with were an unidentifiable mash mass. This undefinable mass we are on the reason and behold, it goes way, if you tidy cleaning. We then have the whole bathroom disinfected. Clean is different! Furthermore we had a broken electrical outlets in the room, the right on the first day we complained, unfortunately also to the last day our departure no repair was done. Plus we can the location of the room give, at the end of the aisle, no elevator in the vicinity with a great view in the direction Zell am Ziller and secluded from traffic noise. Everything else under the point service.

  • Gastronomy
    5.0

    The hotel has an à la carte area and the dining room. Meal times were mornings from 7-9:30 o'clock and in the evening from 18,30-21 hours. This dining room is very big (capacity for up to 800 guests). Depending on where you sit you the feeling on the metzer station to sit so it is loud and so lots of different languages, you could hear. In the first evening we are already at 6:30 p. m. eat out, what a luck was, because the place of the us assigned was in the passage for the staff and right at the buffet, where all the guests it passed are. We asked for another room asked, what not a problem and were immediately fulfilled. The assigned table reserves the whole week over. Besides one has 2-3 waiters/inside in this time use. We had luck with our, you always very friendly and courteous. It has to keep, what you wanted to drink or that we for breakfast water and from the 2. day there was always a Krug with water on our table. The dining room was divided into several areas, through their decor distinguish. In each area there was a buffet, so that in spite of the large guests no line at the buffet is. The breakfast would have for a 4 star hotel been more diverse could. It was all 2 days the same sausage, every day only gouda and camembert. Otherwise verse. Rolls, bread, toast and croissants. Only 3 ins. Sorts of jam. There was also scrambled eggs, sausages, bacon and hard boiled eggs, and hot oatmeal. Fruit salad, quark and a small selection of cereals. What we were missing was some fresh for breakfast like cucumbers and tomatoes. Furthermore should be more selection of cheese and sausage and the scrambled eggs you could every day change it, for example time with pepper or with ham or bacon or cheese... The teeauswahl was huge. The dinner always consisted of a 5-course menu. There was a large salad bar (to combine alone at the buffet, the other course became at the table served). Then there was a hors-d'oeuvre for example baked mushrooms or gemüsepizza or salmon or shrimp cocktail. If sometimes was there, what one does not like, then there is still an alternative, like my husband no mushrooms as an alternative there was tomato mozzarella or Carpaccio. Then there was the next course a soup, which we unfortunately never tasted, it always too watery were, you had the impression the cook understands his handicraft and has a good grundsuppe and then firmly ' oops, i need soup for 800 guests and not only for 400, na doesn't matter, then verdünne i the soup just with water'. To the main course there was always to the selection a meat dish, a fish and a vegetarian dish. Already the previous evening one selects its meal from. The dessert was every evening very delicious. When the austrians one can then it is dessert make. The prices a drink located at: 0,75 liter of mineral water for 4,50 Euro 0,5 liter beer 3,60 Euro 0,2 liter Cola 2,40 Euro 125 millilitre wine 3,80 Euro 0,75 liter tageswein 27€ A large drawback was however, that we, as well as other guests on friday, the night before our departure, promised got, that we already around 6:45 a. m. for breakfast come may. Unfortunately it was an empty promise, we are still only at 7 a. m. in the dining room left. If we want to eat we were on the early breakfast in the à-la-carte restaurant. We did not want that however, since it only rolls, cheese and sausage was. Specially on the day of departure it depends on every minute in, in the past and it would therefore be useful if it saturday at 6:30 a. m. breakfast.

  • Service
    3.0

    We are against 13 pm. The rooms are usually only starting from 15 o'clock. Already when we arrived, we are not so welcomed friendly %blank%. Perhaps, because we 2 hours earlier of goods? There was no operation at the front desk, however the lady was annoying, the first thing you said after 'i hope you had a pleasant drive?' Was: 'where the coupon of their tour operator?'. So we are still in no hotel have been received. We are Neckermann verrelst and had a coupon, which we Neckermann have kept, exactly as we our trip in Neckermann paid that's why i still don't understand today why the hotel the voucher needed?! Well, anyway. The lady was completely overstrained, we had a parking space in our underground car park busy, as we the underground car park wanted to drive it was not. I so back to the front desk, where i wrote ' oops, as i have completely forgot...' Also go to the front desk one was not welcome. The ladies and gentlemen are not even rose and only reluctantly to a hochgesehen and the requests with ease. Even if at the front desk came and polite hello is not even greet back has been. Friendliness at the guest is different! Other languages the ladies and gentlemen very good, what not least the guest structure of the hotel is. Immediately on the first evening we noticed, that our tv stripes in the picture had, we have immediately the front desk and, at the same time, new mattresses asked, since our already very worn out and unacceptable were. On 2. day of our stay, after our return from après ski to 20 hours were neither new mattresses a new tv as. Well, we thought, then stop on 3. day. What we do not expect that is, that against 21 hours an employee of the hotel with us in the room is and the television exchange wants. We were already in the sleep! Not to mention, what would be, if we just moved or sunday So this should not be, such things were in the morning with the room cleaning to happen... Our mattresses we ultimately on 3. also, after we inquired again have. Also the mattresses came only at 18 o'clock. But noise new, the mattresses before us still none and you were great comfortable! So room 407 has brand new mattresses. The ladies the cleaning staff were very friendly and tried hard. Our request for a 2. pillows is promptly has been, within 10 minutes we had the pillows. Child care we didn't realize, it was not advertised, that anything was.

  • Sport & Entertainment
    4.0

    In the hotel there is a pool area with a large pool without schnickschnack the very nice is somewhat older and a 70. years chic and a entspannungpool with massagebank, massage jets and other functions, the apparently from 90. is was grown. Unfortunately the premises not to be comfortable. If they functions in 2. the pool are, it is so loud, that you don't like on the chairs is, also is such, that one of the great panorama could see, but the bare wall behind the pool. Here one could but with simple means a mountain panorama on the wall paint or a few beautiful pictures hanging. Also the whole room dark, white color would work wonders here or very simple a bit more light (half of the lights were broken). Moreover, there were everywhere spots and other indefinable margins, a facelift would the bathroom good. The changing rooms were very old, as well as the showers... No good time. The gym or the equipment was not the newest, but as far as alright. The games room with billiards and squash -facilitities are getting very old. Of the sauna-spa is very nice decorated. There were 3 ins. Saunas and 3 steam baths, a nacktschimmbereich and a jacuzzi. Unfortunately, there was also here was the noise level as strong through the sprudelfunktionen in the water, that the relaxation not far ago. Unfortunately the hotel also not very much value on the sauna rules. More than once we were or other guests at the front desk and complained, that the russians through the whole spa area call and cry and to still your swimming gear stop and with the sauna go. Also there was very lots of guests, who it not necessary in the of the sauna a towel under your body to put. Here there are strong improvement to the relaxation after a busy day skiing enjoy. The pool area is from 7a 21 o'clock opened and the spa from 14 to 21 hours. Unfortunately the hotel no flexibility. We had 2 days bad weather, that no skiing could, however, the spa only at 14 o'clock. On such days should the hotel be sufficiently flexible and the area for 11 hours open.

  • Hotel
    4.0

    The hotel consists of 6 buildings the sporthotel, hotel, hotel Gran Canaria, aparthotel, landhaus and villa. The different houses are an entire complex and can accommodate up to 800 guests house, they are very close together. We stayed at the sporthotel accommodated. The hotel is right next to ski lift. This is a big plus. Even the 2. ski lift is just 400 metres away. The ski cellar is big enough. You need 1 €for bin to be completed. Unfortunately there were at our time of travel very lots of russians on the way. Russians are in this hotel welcome guests, as they bring money and not as cheap as other nations, so told us an employee of the hotel with. Otherwise many british people and dutch represented. You meet by chance a german one is totally perplexed and come immediately into the conversation. What not least because, that the tour operator Neckermann straight once 10 rooms in the hotel 'has '. Before our arrival we asked by phone in the hotel after bathrobes, towels and the room. Bathrobes are available for a deposit of 60 Euro available, this 60 Euro receives one at the end the stay back, if you the bathrobes back. In addition you got at the beginning of the stay a hotel passport, if one its credit card deposited. Then can the beverages during dinner or use of solebads on the accounts be booked. Saunahandtücher there is, if you the hotel pass at the spa reception, per person is up to 2 towels (the drawback with towels the hotel: you can see all the same and then it came which a or other time to cause confusion).

  • Location
    6.0

    The hotel is right next to ski lift to the penken and the ski lift to Ahorn is located only about 400 metres away. The buses to the hotel from, from here goes it after tux and the zillertal railway. The hotel is located in Mayrhofen and has a great location for skiers, walkers and very good. The road, at the the hotel is, is the hauptortsdurchfahrt and still relatively quiet, as it is a one-way street is. In this road, there is very lots of small stores, saving transactions, a dm, different kinds of coffee and apres ski bars etc. Until to Zell am Ziller it was with the zillertal railway just 15 minutes. The walk to the zillertalbahn railway can be found just 10 minutes. There are 3 trendy apres ski bars the hara-kiri, the ice bar and the brück'n stadl. The ice bar is to the hotel as well as the sportslounge, a disco and a grill bar. The ice bar is from 15 to 22:00., the audience is rather young. What we didn't like so much, it was mainly men disguised as gogo girls dancing and the music selection were very on house and techno is. The hara-kiri bar we only 1 time visited, since not so much was going on and almost only seats available and real après ski, but in rather than ☺ therefore we almost every night to the brück'n stadl ripped off (from 15 until 2 o'clock opened). A really quaint apresskibar with life dj (dj Marco mzee ) and great guest structure. The prices beach chairs for a 0.3 liter beer at 3,30 Euro and a flying hirsch in 3,30 Euro. 1 meters beer cost 29 €.

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Willy
Simply brilliant

  • 5.9 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Skiing and winter sports
  • January 2013
The hotel is actually very big but nevertheless worked-from check-in to check-out everything as at the schnürchen. We are 6 friends and have been spending for 10 years our skiing vacation together, we are all agreed, that the food in the restaurant simply brilliant was and the friendliness of the staff-at the top of the restaurant manager - was not to beat. The rooms are big and clean. The spa area very generous, only fly in the ointment: in the sauna sit despite repeated complaints still russian guests in the bathing suit or in the shirt. Altogether a great hotel ... you can recommend this without hesitation. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Yvonne
Great staff - poor accommodation

  • 3.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
The room was very poor with holes in the ceiling, a door could not be closed properly and the next to hung with nails. A spray in the room, the every 10 minutes tried the bad smell to take. The entire hallway area (garni st'rass ) smelled like waste, as the waste separation on the hallway and moved this rubbish then not disposed-without mouth mask the hallway not cross. The coffee in the morning was dishwater, on our complaint they gave us the tip us soluble coffee to buy, at the coffee drinkable to make. Guests from the main building ... were treated differently as the guests from Hotel Garni. There was in the restaurant large differences which the quality and variety of the food. Positive was the beautiful spa, the location and the absolutely great and very friendly staff - except front desk, the because of the a lot of complaints annoying-the vacation saved. It is reasonable value for money definitely not. read more
  • Room
    1.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Michelle
Perfect christmas vacation in the hotel strass

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
For the umpteenth time we have our skiing vacation in Tirol in the hotel strass spent. This being the first time at christmas. As always everything was perfect. Location right next to the main train to the ski area. Hotel top, kitchen great, staff are very friendly, the spa area brilliant. The masseuse Maria a true miracle. Sunshine, blue skies and pleasant temperatures have everything still unforgettable made. We are already looking forward to next year, because we are definitely coming again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michael
A great warm and friendly family-run hotel

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Skiing and winter sports
  • December 2012
Had a great time here again and as always looking forward to coming back on our next trip. read more
  • Room
    6.0

    Very good, and always well cleaned by the maids

  • Gastronomy
    6.0

    Better than many 5* hotels we have been too in Ski resorts.

  • Service
    6.0

    Couldnt do enough for us. Staff were always very friendly and obliging.

  • Sport & Entertainment
    6.0

    Even have their own squash court and very adequate Gym

  • Hotel
    6.0

    Had a great time here again and as always looking forward to coming back on our next trip.

  • Location
    6.0

    A few yards away from the main gondolas up and situated in the lovely village of Mayrhofen

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Ivana
Perfect

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
The hotel is perfect, without error. We were very satisfied with room, food and staff. Especially wonderful indoor pool and sauna. We stayed here twice and next year we want to come back. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to ski lift
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Location good, wellness good, otherwise mediocre to sch

  • 3.4 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Instead of in a panoramic lift to invest, you should worry about the winter garden, the rather a inbiss stand remember, time to reconsider. Definitely not 4 stars quality! Cakes in the afternoon, drinks are charged? Staff friendly, but without any sentence five times to repeat it worked unfortunately not. A local tyrolean one finds there not more. Wellness was good, the but not in the winter to vollsaison experience. The could be tight. Definitely nothing to regular are. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Other leisure activities available
    4.0
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Johann
Excellent hotel with very experienced hotel staff

  • 6.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2012
A very good four star hotel in great location, central but quiet location rooms. Very polite staff, the job understands and may. Starting at the check-in at the front desk about the bar service, restaurant to the hotel manager. Trained staff on a high international hotel standard. It was my third stay at the hotel strass. And not my last. A vacation after my taste... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Daniela
Great vacation, pure relaxation, wellness facilities very ni

  • 5.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
The hotel was very good, from the prior until the departure the stay was an only enjoyment. The spa area was exceptionally big and beautiful. The staff's hospitality in every area was remarkably good and pleasant. Also the massages were very pleasant and the masseurs very competent! The room was massive large and clean, only a mini-fridge was missing to us. The food was a hit, large salad buffet and delicious! Also from the quantity it was always enough and if not, then was from the staff go back until you no longer could. Also for changes the staff were ... is's ready. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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David
The hotel is worth 5 stars

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
A very good hotel for all families. The food was very good, as well as the friendliness in the hotel. The hotel is in the center mayerhofens, which is a plus. The cleanliness of the pool good. Enough chairs were available. The 5 stars for this hotel would be deserved. I would recommend it. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Hotel top-staff to 90% flop

  • 4.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Generous, cleanliness 4, staff at the reception disorganized, 10% local staff, guests in october primarily german No fridge in the room (also not in the suite). In 7 days ran the heater full pulle and you sweat everywhere, in the restaurant in the room and at the front desk. Sauna great, pool in need of a thorough cleaning. read more
  • Room
    5.0

    For junior suite small, unfortunately no sunny side. No fridge/mini bar, hiezung ran the whole time at full pelt, very quiet. Bedding was unfortunately in 7 days only once changed \u263a

  • Gastronomy
    5.0

    Good food around varied, however we had to state, that dishes from the 'menu' the tastiest were... We have from the 4. day for us from the children's menu orders. Salad and breakfast buffet fresh and plentiful, but everyday the same.

  • Service
    4.0

    Gekünsteltes überfreundliche art. The first 3 days bare horror-over 10 minutes for beverages waited in an empty restaurant, then from 2 beer one vergegssen, the everything in the presence of a 2-year-old impatient babies-not good. For the food the same, after complaining 2 days super operation, then again the start of day 1. On the final day when serving the hors-d'oeuvre and a main course, the plates from the operation not cleared. Room cleaning 3 -, in one week was the bed only 1 time changed and also only, because our child juice spilled had. Complaints were annoyed to ; at the front desk every guest at check in all in slow motion said... When i pointed out i could during the slow motions declaration/briefing the new guests already the gästeformular fill the lady was overstrained.

  • Sport & Entertainment
    5.0

    Great offers, swimming pool slightly dated and sometimes dirty, early in the morning at the swim with a child no light on or baby-pool cold. Sauna top-unfortunately the floor was never mopped and was therefore very slippery and not really clean.

  • Hotel
    5.0

    Generous, cleanliness 4, staff at the reception disorganized, 10% local staff, guests in october primarily german No fridge in the room (also not in the suite). In 7 days ran the heater full pulle and you sweat everywhere, in the restaurant in the room and at the front desk. Sauna great, pool in need of a thorough cleaning.

  • Location
    5.0

    In the center of town directly at the cable car, can also be noisy in the winter because of the location. Spar supermarket on the other side of the street.

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Sabine
Pure relaxation

  • 5.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Value for money is good. Great dinner, prepared very apetizing and serves. Great spa. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ingo
Wrong elected urlaubszeitunkt, hotel ok

  • 4.3 / 6

  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2012
Hotel was too large for us (was but our mistake it the choice and reservation not be taken into account ), too much foreign staff ( the were partly not correctly understood, for example front desk, spa login ), room ( junior suite ) was all right, because of the bad weather was the sauna area overloaded and a pleasant sauna not to think, Mayrhofen represents end of October everything on the coming winter season around, so no trains, closed shops, unfortunately also in the other locations in the Zillertal, read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Hermann
Good wellness area and good food

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
Room ageing ( garni strass). Wellness area, possibilities for hiking and very good food. The Garni Hotel with the other hotel parts of a walkway-it is therefore also no problem, for example with bathrobe to the wellness area to get. The dining rooms were altogether very warmed up by the sun. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Manfred
A great short break, top!

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
Altogether a great and wonderful short break. Especially stress and I would like to highlight the excellent and great service in all areas! Spitzenmäiges staff, very friendly and accommodating. We will come back without fail! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Simona
Amazing hotel and pleasant staff, vacation at it's best

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2012
We were very satisfied and would gladly come again. Pleasant staff, the food was also plentiful and delicious. Had really great, clean rooms. Great events and leisure offers. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Otto
A hotel which you would recommend it to anyone.

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
We spend several times every year our hiking and spa vacation in various hotels and resorts in Austria. We are certainly spoiled but this hotel is by far the best until now. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Again and again to be comfortable

  • 5.6 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • September 2012
A great four star hotel, by alone Jessica at the bar with your friendly, always courteous art, this hotel a 5. star awards! The hotel is the ideal starting point for walks and for skiing read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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