Hotel Universal(4 stars)

Lungomare Deledda 118 Show map

Average rating

15 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.3
  • Service
    4.1
  • Location
    5.3
  • Food and Drinks
    6.0
  • Sport & entertain
    4.9
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4 hotel reviews in Englishsorted by travel date
Giovanni
Not a four star hotel
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2011
Rather older hotel with wooden doors, which are very loud. Safe place for mobile phone and a wallet, very small and with a key lock. The Morgenfrühstückmiat very rich and there was always enough of everything. The waiter is the Obergurru! Since we only and no board had, we were greeted by him never. Furthermore, schickanierte dauerend the staff, and the guests. The ran the whole morning very discouraged around. No bike rental, free parking No, very small room and small bathroom. At checking-day we got a note where the breakfast buffet is and how are the times. A shame. ... An espresso the morning breakfast is free, hingegegen if you do this at the bar on the morning how much it costs. Otherwise the stay was very pleasant but without charm and you may not have large expectations. Therefore not alterssegment four star category. read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    2.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    1.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    1.0
  • Location
    4.5
    Restaurants & bars in the area
    3.0
    Distance to the beach
    6.0
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Helena
Relaxing, family-friendly holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
Very warm and friendly staff, especially to children. Everything was very clean and bright. Food is fantastic. Rooms are furnished in a friendly way, several times a day and you get fresh towels. We were here for the fourth time and will be back. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Bettina
A very clean hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2010
We were in the July 2010 hotel Universal. I have to say, I have rarely seen such a clean hotel. I always keep an eye on cleanliness first! The food was excellent, if only the salad buffet was a feast for the eyes. The breakfast buffet was a dream! Homemade sweets as far as the eye could see. Like in Cockaigne! A criticism must have space: The drinks at the hotel bar are relatively very expensive! Overall: a relaxing holiday in a quiet village. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Maike
Great food! Clean hotel and good location archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2009
The hotel is great! The sandy beach (just over the street) is very clean, umbrella with beach chairs because there it was best to book 1 umbrella with two beach chairs for 7 days 123 - Euro. Tip: If you are an umbrella with Tui bay, beach chairs and a bottle of wine included. The food is great to!!!!! HP is but, at the beach you can buy something small for lunch. Excursions: San Marino, in 1991 and Venice. During the high season there will surely be busy like everywhere on the Adriatic. But in the off season it is ... simply great!!! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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