Hotel Sandals Royal Bahamian Resort & Spa^{(5 stars)}

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Restaurants & bars in the area

6.0

Transportation connection and available excursions

6.0

Other leisure activities available

6.0

Originally available room was from the offered standard a classic 2 up three star hotel in the United States. Even in a Hampton inn or holiday Inn we were several times better stayed overnight. the room had no special comfort (see photos). On the contrary. The bathroom was small and had no window. The washbasin was outside the toilet, which at night use very disturbed. the bath tub, the shower curtain, the mountings, the corners on the floor, the bed, the pillows and curtains were vielfacht old and dirty and worn the later, for 2 nights offered Butler suite, was slightly bigger, but had also no tangible added value and was in comparable poor condition also the butler suite rather a junior suite, there was no separate rooms returns. the possibilities clothes and suitcase parking was in a very small Chamber limited and therefore not possible luxury was in the premises at no point to feel! all in all were the rooms only average cleaned

Café GOOMBAY: one of the worst dining-experiences was the dinner on the separate island. There were waiting for us with much too loud and for the ambiance of a set, romantic dinner mismatching music. The service was very rushed, as for all in all 3 course only tight 1 hour on site available beach (then return transport the mainland). The candle on the table was not ignited, furthermore stood solely a Plastikblume on apart from that not decorated table. The food was a bottom category, was from the quantity very low measured, had a low quality( meat was tough), was unloving prepared and deep plates served (see photo). Furthermore could exclusively local beer are offered. The original dessert was not available. It was just a other serves. An apology but there was not. Baccarat restaurant: the desired desserts on the menu were no longer available. The waiters brought us unbidden 2 not ordered, different desserts, without apology. As we face one of the last guests the second Essensdurchgang were, put the music to the dessert on ' rock music' around. As you probably wanted, that we the restaurant quickly leave. restaurant Casanova: we had unnecessary( about 20 minutes) on a placement in the restaurant wait, although enough spaces available stood. The standard of the food was average to describe. The selection of antipasti left absolute Standards of Italian kitchen as for example Carpaccio, vitello tonnato, Bruschetta and lots of other completely miss. Furthermore did the warm dishes really Italian taste. royal café: here during the day only chips, a small selection of burgers and sandwiches. Spices restaurant: at spices stood only large, flat plates for any type of food available. So for example for sushi. Extra Containers for the soya sauce there was not. Moreover, there were all of the dishes cold and therefore the food, as soon as you return at the table was. A Büfettbeschilderung missing completely, so you did not know what food offered, particularly for allergy sufferers threatening consequences can! for breakfast was solely Canned fruit provided, a selection of freshly squeezed juices there was not, the egg was artificial manufactured and was almost not enjoyable, there was solely 3 types of more simple cereals there was no cocktail menu, from which the alleged variety the offers had been able to choose. When ordering, you were always encouraged to say what you want. Also in the restaurants there was only there for wines. the served cocktails were again a minimum standard and were nothing special refined. on the beach, there was no service, either for drinks, or small Snacks( ice, Canapés, fresh fruit etc.). there was no variety of international drinks, especially there was only 1 sort of local beer! Basically was none of the restaurants local conditions, starting from the atmosphere to the food. of high quality Items were not( for example Lobster, of high quality fish and seafood, Filets, etc.) lots of dishes were simple and for the American taste. There were plenty of burgers, wraps, sandwiches and fries Fries, simple dishes, such as in any simple diner.

on arrival, as well as with the departure we did not made possible earlier to check and check out. It was from the staff not once in the system, whether spare capacity in the house available are. Especially the check out it would have helped us a lot when we 1 hour longer would have in the room may remain, as we for us only possibility for a snorkel course wanted to use (the days before it is snorkeling tour anytime again canceled) and then again to showers could. At the beginning of the shuttle to the airport stood our luggage however not at the front desk prepared, but has the room in/out privileges, we hours before to have to check out... the shuttle bus brought us already 3 cards departure flight to the airport, which clearly was early. A alternative was not offered us. for a reasonably dry on this day the complex to move, there was umbrellas, these were however not in sufficient quantity available and were furthermore often already damaged or broken. the staff the royal café carried often (clearly visible) unclean Working Clothes on one of the days, when we our room arrived, we found the garbage bin in the washbasin before. On a other day had forgotten the door to close correctly, so this in our Arrival still open was. This is a unentschuldbarer breach of security leading! furthermore the do not disturb sign, the we on the door repeatedly disregarded also was ignored, our towels for environmental reasons gladly several times used if, although everywhere a sign 'reuse towels' convivial was it was very lots of construction works, the attacks, noise and dirt brought

On the day of our arrival it rained so strong, that activities outside of premises hardly possible were. Acceptable alternatives we could from the guest service not be shown. Because of of construction were the sauna and the wellness area not available. That was a vertaner day of vacation! the theater was dark, was smelly and was as good as never visited. Some guests... Teenagers loved it around, lay on the bench and had their feet on the tables. extraordinary shows and entertainment programs it has not given, especially outside the theater, at the beach or the island at the bar there were no snacks. the snorkel tours were only 2 times a day (and many canceled are). Furthermore one had just 20 minutes time. the music by the pool was clear too loud, a relaxation was not possible. At the beach prevailed during the day unbearable noise. All together, had the pool area the character a simple club hotels.

Who on the sandals web site pays, the a absolute great vacatioin promised. Phrases such as' luxury included 'and' vacation of your lifetime' meet one at every point. And the prices mirrors this promised against, for a week you pay, depending on travel time, several thousand euros. All the worse was our disappointment on arrival. The complex is old and shabby, in many places unclean. The fastidious European Travelers, at 4a 5 star standard our Continent used to is, is not here be comfortable. Price and performance do not go together. The claims, which sandals on market positioned, is at best a 3-STAR product opposite. Luxury in vain, as well as attentive service and excellent food and drinks. The majority of the guests are young Americans (often in their honeymoon), only a few Europeans. During our stay we met still 2 European couples know, the same impressions had, as we. My fiancé and I, are both in the tourism industry active and have travelled a lot. Sandals royal Bahamian was by far the worst 5-starexperience, we have ever made. Many simple roadside hotels in the United States have a similar standard to a significantly lower price.

The location we can quite positive. Directly at the hotel there was only a small beach however small Off-shore island, with small boat is, is great. It is very nicely laid out, offers quiet, romantic opportunities for withdrawal and a beautiful beach.

The rooms are sufficiently large, with big comfy king size bed, small sofa set, air conditioning, telephone, tv, radio with docking station, coffee machine,( always solid) mini bar, safe and hair dryer equipped. The bathrooms are equipped with bath tub with shower possibility and toilet. The baths are partly in need of renovation but quite usable, especially also always very clean.

In the hotel there is the so-called all inclusive-TOP offer, what his name really deserved it. In 7 restaurants and 7 bars leave the quality and the quantity the food and drinks nothing to desire. In all restaurants are cleanliness and hygiene complain of guaranteed. Whoever found nothing here, it is your own fault, because there are specialties restaurants (japanese, Italian and so on). However there is a problem, which is why I stay here in the review not to A + grab. Time will be the food variety in buffet form, once a la carte menu. The a la carte- offer always then lived, if one of the restaurants in the evening is closed. By the raised rush and the time continuing serving occur frequently waiting times of up to thirty minutes, until one finally a table assigned gets ('they are places!' -know from old GDR times, perhaps we were therefore 'not amused'). Tips are not an issue, since the staff obviously was prohibited, it to take (very good). For us as a' exotic' German it was hard to get used to, with view to, what Americans under table and behavior at the table understand and especially life.

The staff proved friendly and accommodating, one felt as a guest. The cleaning of the rooms was not complain about. Everything was at any time clean, tidy and orderly, the met for all publicly available premises, inclusive sanitation room, to, what we especially pleasant found. The staff only spoke English, you should at least basic knowledge are provided with. On request care at the front desk immediately and runs a solution of the problem rider.

There was enough options, beside sunbathing also physically to operate. An extensive choice of sport on the beach and a tentative appointed fitness center at Windsor- building (the actual fitness center is located in the hurricane-affected building and could therefore not be used) made it, that the very rich meal times again some coaching could. The evening entertainment in the ' royal theater' was rather somewhat for loud music used to American guests. We prefer, the quieter areas of the portfolios to visit. There are always possibilities to the withdrawal.

The hotel with its CIRCA 400 rooms radiated field with arrival a touch of exclusivity from. Board begins with, that you'have already at the airport from Nassau by hotel staff in a built pavilion is received. You took care of the luggage and smooth transfer. The entire area makes a very clean impression, although because of hurricane damage considerable Baurbeiten on a building necessary, the hotel business however hardly impaired. The staff were too many friendly and accommodating, in our opinion voted however the Restaurantkonzept ('they are places!') not with the guest appearance match, so that almost constantly waiting times before the meal times developed. 95% of the guests were Americans, 4.99% English and guests from other English-speaking countries, my Frauund I were the only German guests. The average age in my view was around 50 years. He not higher was, was the fact, that some younger American couples (honeymoon) under the guests and there is a 'child-free' complex acts. As far as I can see, is the entire area barrier and thus also for humans with handicap- wheelchair users quite suitable. You should at least mittelklassisch speak English, except for the guide from TUI, the only once in the hotel was to be seen, one speaks German.

The resort is located at the Cabel beach on the north coast of Hauptstadtinsel new Providence directly at the beach. Upstream is a belonging to the hotel small island (sandals cave), the you hourly with the hotel's own Ferry. The transfer time to/from to the airport is only 15 minutes. In the capital Nassau get by public buses (line 10 stops directly in front of the hotel and otherwise everywhere on handzeichen) for 1.25 Bahamian Dollar also in a quarter of an hour.

Size of the bathroom

3.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

3.0

Size of the room

4.0

Atmosphere & furnishings

4.0

Quality of food and drinks

2.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

3.0

Competence (handling complaints)

2.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

1.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

2.0

General cleanliness of the different areas

3.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Other leisure activities available

4.0