Hotel Shams Safaga(3.5 stars)

Km 8 Safaga Road Safaga View on map

Average rating

1,099 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.8
  • Service
    5.1
  • Location
    4.9
  • Food and Drinks
    4.8
  • Sport & entertain
    5.1
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270 reviews for this hotel sorted by travel date
Kirsten
Unfortunately not so great.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2014
If you only for snorkeling, diving or for a beach holiday with a lot of beach stay bay it is certainly great. The service at the bars the food and the beach bar was super. The employees of the reception were could speak german and very accommodating. Unfortunately the whole area is in our opinion very in need of renovation. The staff tried it but with friendliness again well. And the make the great-). The disco we once visited but there was unfortunately much too dirty. At the time of our visit there were not many guests and if ... you like peace, it was nevertheless already too quiet. So was nine o'clock sleep announced and if you then think 'oh well let's see what the tv new'. There are only two german channels. read hotel review
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Richard
A Red Sea Pearl for water sports
  • Recommended hotel
  • Singles
  • Beach holiday
  • February 2014
Hotel Shams is the oldest of three sister hotels on this site. This hotel has Garden bungalows right on the beach and a main block with more rooms. Total bed capacity about 400. The Staff are anxious to please their guests with a high standard of service. Full board accommodation with all drinks included. Guests from full age range with facilities to amuse toddlers, children, and teenagers, read hotel review
  • Room
    5.0

    Minibar, safe, telephone, terrace, air-conditioning/heating. Spacious for storage of personal items including sporting equipment. Mature gardens growing all around the bungalow with flowering bougainvillea growing over the terrace to provide a cool natural shade.

  • Gastronomy
    5.0

    The food is excellent buffet service for all meals with a wide range of choice, Waiter service is good for clearing tables, bringing drinks, and assisting with special diet requests. Dining area is spacious and clean, with a range of speciality evening cuisine themes for Egyptian foods, Mediterranean, and traditional Western diets. No money is used as this is an all inclusive hotel rate.

  • Service
    5.0

    Rooms are cleaned daily with towel and linen change. Most staff are fluent in English, German and Russian. There is a laundry service, medical clinic, Hair salon, Massage, Health spa, Gymnasium, Squash, Tennis, Mini-Golf, Volley ball. Complaints are usually handled immediately.

  • Sport & Leisure
    5.0

    There is a large pool with pool side bar shaded areas surrounded by mature gardens. There is a beach side bar and lunchtime restaurant, free drinks and ice cream. Sunbeds, shades, wind-breaks and daily beach towel exchange service.

  • Hotel
    5.0

    Hotel Shams is the oldest of three sister hotels on this site. This hotel has Garden bungalows right on the beach and a main block with more rooms. Total bed capacity about 400. The Staff are anxious to please their guests with a high standard of service. Full board accommodation with all drinks included. Guests from full age range with facilities to amuse toddlers, children, and teenagers,

  • Location
    6.0

    Located on a private beach with a lagoon for safe snorkelling, Kitesurf instruction, Windsurf instruction. Scuba dive boat cruisers depart from the private pier every morning with guests who can hire all the necessary Scuba equipment. Kite and Windsurf equipment hire is of the highest standard from Club Mistral centre. There is a shopping street just yards from the hotel complex where there are mini-mart, Chemist, souvenirs ,

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Heike
Good and cheap.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2014
To 4. the shams hotel, we can the following reports: The hotel is with its set-aside watercourse in the main building and the not more functioning waterfall in the pool area, the unused bar in the 2. level and the slightly worn rooms/bathrooms to look at, that it ' better times' seen. the check-in we were due to the low occupancy other room than was offered. Our rooms were always clean and tidy. The air conditioning worked times better and worse, for us it was always enough. Lack of towels and the posts hair dryer are sometimes only after 2. ... the request brought. A new battery for the safe, and the clogged water drains but were immediately dealt with. The total facilities (pool, garden, beach, restaurants and bars) we liked always again. As a non-smoker would cool februarabend a non-smoking corner in the bar area nice. Many guests go in the evening at the nearby 'shopping' or visit the entertainment programs which were in the disco. The offer to the meals we found very good. There was always something for everyone and possibly salt must, is better than to spicy food. The waiters reserved us kindly 'our' table and for a small tip we got the drinks served in the evening. (on pens and lighters are still a part of the staff, they are all but chocolate toffees or chocolate mint candy inspired.) The entertainment we used not at all. We went nearly every day 8:15 a. m. to the diving station and took the boat up to the sea. (packed lunches are in that styrofoam packaged and always included a cooked meal, some fruit and drinks. It tasted good, but we preferred for 4 Euro per person the freshly prepared food the boat crew - where else can you authentic egyptian food?! ) against 15:00/4:00 p. m. back, you could well on the somewhat bald tranquil Hotel Dolphin beach bar with other guests together and chat. The classic mixed drinks such as radler, Cola Wodka, Gin Tonic are highly recommended, to cocktails with juice we did better. All in all, we recommend this hotel to anyone, not excessive expectations. For younger children, the flat sandy beach ideal, surfing and kite surfing and snorkelling by the beach also offered. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Gillian
Our winter holiday home
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2014
We go the Shams every year in January usually for 6 weeks as we enjoy the quiet and friendly atmosphere of the Hotel. The Management and Staff make us very welcome and are pleased to see us when we return. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Claudia
A great holiday!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
Was as always very satisfied. The food was great, the bungalow on the beach top, the staff was very friendly, helpful and courteous. And the beach is truly amazing! Thanks to the team from the shams! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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David
Long stay winter holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • January 2014
This was a windsurfing /beach holiday I stayed in a garden room The Gardens are well planted and maintained to a high standard I could see the sea and beach from my room ,The food was served in the main Hotel buffet style . read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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William
Shams - My 2nd Home !
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • January 2014
Shams consists of a main hotel building and Garden/bungalow rooms. Although the main structures are over 20 years old they are continually being updated and renovated. I have been there over 20 times and have always found the cleaning perfectly acceptable on all levels. The All-inclusive policy works very well and if you require a "special meal" that can be arrange at a nominal cost. The guests vary in nationality and ages. This makes for a really good environment. read hotel review
  • Room
    6.0

    Garden rooms are quite spacious with all the usual equipment and are cleaned daily.

  • Gastronomy
    6.0

    There is a main restaurant is situated in the hotel with various bars around the complex. The food at Shams has never been a problem for me - it is always varied and fresh. Local and european food is available. There are tip boxes available.

  • Service
    6.0

    Shams' staff have always been very friendly and helpful and we are amazed by the number of different languages they are fluent in. There are the usual services available i.e. Laundry, Spa, Doctor, Animation Team, Massages, Hair-cutting etc.etc. This year I had cause to point out a fault in the shower-unit and within a couple of hours a complete new system had been installed. Brilliant ! !

  • Sport & Leisure
    6.0

    This where Shams excels - there is :- Windsurfing ; Kitesurfing; Standup paddle boarding; Diving; snorkeling; Tennis; Gym; Volleyball; Aqua-arobics; Crazy golf; Swimming pool; etc. ! There are showers on the beach and sun-shades to sit/lay under. The beach staff are very helpful.

  • Hotel
    6.0

    Shams consists of a main hotel building and Garden/bungalow rooms. Although the main structures are over 20 years old they are continually being updated and renovated. I have been there over 20 times and have always found the cleaning perfectly acceptable on all levels. The All-inclusive policy works very well and if you require a "special meal" that can be arrange at a nominal cost. The guests vary in nationality and ages. This makes for a really good environment.

  • Location
    6.0

    The Garden rooms are adjacent to the beach in a beautiful garden setting. The gardens are doing a great job in maintaining them. There are the usual local tourist shops, but for more variety there are trips to Safaga or Hurgarda available. Luxor can be visited from here.

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Petra
Great holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2013
It was great holiday again. I visited this hotel 8x and I´m going to come again, it is my second home. It is lovely place full of lovely and friendly people. The beach is wonderfull! Animation team is the best! They make everything - fire show, great dance show, all day on the beach, at the swimming pool.... Shams is quite small, family hotel, everything is close. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Lydia
Gladly again!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2013
We were for the 1st time in shams and would definitely come back. Kudos to the friendliness of the staff! And the beach was a real dream! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Siv
Beautiful kontrastreicher holiday.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Great great holiday, despite very poor hotel condition and experiencing ambience. The beautiful beach, the great love staff and good food make this contrast possible. Here you can for little money a nice holiday. Fares fawzy, Mohamed esam and refal hussein have helped us. Thank you! read hotel review
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Renate
10 times shams safaga speaks for itself!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • November 2013
All in all very good, price-performance ratio ok! We were in november the 10 times in shams, i can only say: the arrive, is like home! The staff is so warm! We can't really complain, it should be something to complain about will be, will immediately made sure to remedy the problem! Very recommendable is also the diving center, the team made a really good job! The crew on the boat is also highly recommended and the food only!:-) we also in spite of the unrest shortly in our 2. home flies! Because the country is on the tourists ... and the guys in the hotel is the last bit of the misery can! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Franck
Really good price/service ratio.
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2013
we went there for second time in a row for a kitesurfing trip. 10 days with the familly. you cannot find any better price/service ratio. Rooms in bengalows are communicating and makes it really easy with a familly. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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Natascha
For windsurfing we will definitely come back
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2013
The hotel was due to the political situation not full, so that at any point to any waiting periods or crowdings. The whole area has gotten old, but clean and tidy. Wireless internet costs the half hour 4,00 Euro The average age was at 35-50 years, mostly Eastern Europe and egyptians, only a few german couples and families. read hotel review
  • Room
    5.0

    We were with 3 people (2 adults + 1 child) in a bungalow and had enough space to sleep. The mattresses were comfortable, the safe was immediately working and the air conditioner cooled well. A there is no minibar, but a fridge. The bathroom with bathtub, toilet and sink was large enough and clean. Each bungalow is also a small furnished terrace with clothes line.

  • Gastronomy
    4.0

    There was a main restaurant, a beach restaurant (for the quick lunch) and three bars (pool, beach, diving center). The quality of the meals is for Egypt and a 4 star hotel adequate and typical for the country, every day we were full - no more and not less. The beverages are not always so cold, as we germans us would wish. Also lacking cocktails at the evening bar. We found the atmosphere than pleasant, tips were not duty. The dining room could have been to eat something better temperature can be (cooler). Our son would the next time a glass of Nutella for breakfast go.

  • Service
    5.0

    The staff was always and at every body extremely friendly and usually german or english spoken. The rooms were cleaned properly every day. On a single complaint was promptly and to our satisfaction response. A pharmacy directly in front of the neighboring hotel with (unfortunately very expensive) medication, the well have worked.

  • Sport & Leisure
    5.0

    Our first use of the holiday were the windsurfing conditions can be and they were excellent - shallow water with a sand bank and daily sideshore -wind. Located in front of the hotel, club Mistral has excellent material with the best advice and service. On the hotel area there were pool tables, a ping pong table, 2 tennis courts, 2 squash courts and a mini golf area (all a bit dated). The gym is professional equipped and air-conditioned. The spa area made a very good impression. At the beach there was a Volleyball- and football pitch. In the evening a kids disco and afterwards changing unterhaltsprogramm instead. The beach is well taken care of, the beach chairs and cushions and towels and umbrellas and windfangmatten are a bit dated, serve however their purpose. Shower could have been a little more can give. At the beach many excursions or spa treatments, sometimes annoying. At the pool we were only once. It has us however not to swims invited, because muslimas dressed in the pool sat, which we are not very hygienic found.

  • Hotel
    4.0

    The hotel was due to the political situation not full, so that at any point to any waiting periods or crowdings. The whole area has gotten old, but clean and tidy. Wireless internet costs the half hour 4,00 Euro The average age was at 35-50 years, mostly Eastern Europe and egyptians, only a few german couples and families.

  • Location
    4.0

    The hotel is situated right by a beautiful sandy beach. Depending on the tide there is beautiful shallows to relax. After 50 meters begins in the deeper water, where it also small coral reefs and thus beautiful snorkelling areas there. From our bungalow for it was a about 50 meters to the beach. To the airport it was 50 kilometer. There is a small shopping street in front of the hotel. The owners are so pushy, that we not 2. once more shopping went. We only went on excursions to snorkels done, as all other excursions due to the political situation was discouraged. The drive with the luxury catamaran was very nice, the tour ' delfinhaus' was a dolphin-hunting and did not please us at all.

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Lesy
Shams Safaga
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2013
Do not write reviews, but always use them when choosing a hotel to stay. The hotel area is small, but the green . read hotel review
  • Room
    4.0

    The rooms furniture and conditioners are old. It will be better to require overhaul of the entire building.

  • Gastronomy
    4.0

    The restaurant is clean,and tables are served on time . Eeverywhere is clean.The range of dishes disappointed . The food is monotonous. In addition, in some dishes are a lot of spices. Who has problems with his stomach - you would be better not to come here.

  • Service
    4.0

    Service - do not know what to say ... In my opinion, all the staff should be "in the shade" and should be seen only the results of its operations. However, everybody (from the cleaners up to the hotel management) would have to touch you, feeling is not very nice. So, dear women, who go to the resorts without a men! - Be careful, of course, except for those ladies who go abroad specifically for the "acute" feelings.

  • Sport & Leisure
    3.0

    Animation - there is no animation for adults, so the evening was nothing to do, it was boring. There is no discos near by the hotel. It is only suitable for a quiet family holiday.

  • Hotel
    4.0

    Do not write reviews, but always use them when choosing a hotel to stay. The hotel area is small, but the green .

  • Location
    5.0

    The beach is large , sandy , wooden beds and old mattresses. The sea is magnificent, but it has to go to a depth 60 meters . Who was in Sharm el -Sheikh will be a little disappointed - there is much more colorful and richer. Always a strong wind blows .

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Vanessa
For short trips without many requirements okay.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
We yesterday back and 6 days. The rooms are dated but ok. The service at the reception was not great. Voluntarily give you any information. Against the russian guests (the majority were) i cannot say anything negative. For the short duration of the holiday the food was acceptable. The staff otherwise friendly. The pool is totally super and efficient employees are almost the enitre day so that these clean to keep. The evening entertainment was very poor, but our travel time from liege can. Fully the hotel was still for a long time. Around the hotel there is only a ... couple shops and buy is there in fact the annoying! Directly in front of the Hotel are 2 hotels are under construction are. No beautiful sight but no kärmbeslästigung or other. You can everywhere with Euro pay, but you will often ripped off. Definitely always act ☺ For small children i would this hotel but for the food and the entertainment not recommended. The beach is clean and the water clear and beautiful. Diver eyeglasses and snorkels to bring their own. Also far in the front, you could under water beautiful colorful fish to see ☺ Unfortunately, you at the beach always again of people bothered, the a diving course, camel riding, massage, horseback riding or anything you want. Drinks were mostly only in small plastic cups. This is a little annoying. And the cup fly because the wind often around everywhere. From the airport one needs about 1 hour to the hotel. Conclusion: a stay of longer than 1 week is could be boring! For a short break for someone in. Food and room not too fastidious the hotel is recommendable. For smokers: pole L&M 20€. In the plane but only 19.50 hours. There are several bars. Including scarce. Therefore i would recommend rails only at the airport on the way back to buy. I can recommend also the photos of the photo team. We are totally thrilled from the photos ☺ read hotel review
  • Room
    3.0

    The bathroom stunk and is disgusting! Even if the cleaning staff large trouble. Refrigerator available. Room dated

  • Gastronomy
    4.0

    The few hard, large plastic cups were often dirty. The food is one-sided. Nutella, fries, ketchup etc. For children were not as

  • Service
    4.0

    German and english could man at the front desk not... Information you don't really. Pharmacy in front of the hotel was always closed. Very far from everything. We had the staff pay that it a new battery in the safe has done so that we again have our things come. Wireless internet available for a fee.

  • Sport & Leisure
    4.0

    Beach chairs etc. Dated but ok. Couches one should however before breakfast reserve,

  • Hotel
    4.0

    We yesterday back and 6 days. The rooms are dated but ok. The service at the reception was not great. Voluntarily give you any information. Against the russian guests (the majority were) i cannot say anything negative. For the short duration of the holiday the food was acceptable. The staff otherwise friendly... The pool is totally super and efficient employees are almost the enitre day so that these clean to keep. The evening entertainment was very poor, but our travel time from liege can... Fully the hotel was still for a long time. Around the hotel there is only a couple shops and buy is there in fact the annoying! Directly in front of the Hotel are 2 hotels are under construction are. No beautiful sight but no kärmbeslästigung or other... You can everywhere with Euro pay, but you will often ripped off. Definitely always act ☺ For small children i would this hotel but for the food and the entertainment not recommended. The beach is clean and the water clear and beautiful. Diver eyeglasses and snorkels to bring their own. Also far in the front, you could under water beautiful colorful fish to see ☺ Unfortunately, you at the beach always again of people bothered, the a diving course, camel riding, massage, horseback riding or anything you want. Drinks were mostly only in small plastic cups. This is a little annoying... And the cup fly because the wind often around everywhere. From the airport one needs about 1 hour to the hotel. Conclusion: a stay of longer than 1 week is could be boring! For a short break for someone in. Food and room not too fastidious the hotel is recommendable. For smokers: pole L&M 20€... In the plane but only 19.50 hours. There are several bars. Including scarce... Therefore i would recommend rails only at the airport on the way back to buy. I can recommend also the photos of the photo team. We are totally thrilled from the photos ☺

  • Location
    2.0

    Beach in the immediate vicinity. Shopping not available

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Uwe
Always again shams!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2013
It was a great vacation, all highly recommended! Anytime again shams safaga! Especially in comparison to Hurghada a super sandy beach, no stones in the water and are already brusttiefen water very beautiful corals and a lot of fish, also great for snorkeling. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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David
Hotel Shams Safaga
  • Recommended hotel
  • Families
  • Beach holiday
  • April 2013
Hotel Shams Safaga - best location , in the middle of the resort and the green place at safaga - beach acces in one minute - seven days sun at 30°C - safe area and all excursion are possible to do from there . read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Elke u. Helmut
Nice relaxing beach vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
Nice somewhat older hotel area, very green and well maintained. We had a beachside bungalow on large fine sandy beach and were with the sports particularly surfing very satisfied. Snorkelers come to the small reefs on their costs otherwise the excursions for snorkelling booked in the small shopping center outside the hotel very recommendable. Staff is very friendly international tourists very east oriented read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Gerd
Shams no three stars more value
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • April 2013
You can recommend the hotel, the big problem were russian tourists, where decency and custom appeal are. Can the staff at the hotel so large trouble, it was with the inherited kaos totally overwhelmed. The bungalows were large but the age was to see. Bathroom was not up-to-date anymore, also for Egypt not. As for us a diving vacation was, we could live with it. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Andreas
Not recommendable hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2013
Unfortunately we must the evaluations of our predecessors said. The hotel is in 'eastern european hands'. About 80% We had a bungalow booked. The size is sufficient. The hotel was fully booked which the service development. read hotel review
  • Room
    3.0

    Furnishing of the rooms is the age of the hotel accordingly. Refrigerator and aircon in the room quite noisy.

  • Gastronomy
    2.0

    There is just a restaurant and three bars. There the hotel was booked prevailed in the restaurant the full chaos. The staff from the tables to clear and cover again again, because the table-ware and cutlery was missing. The atmosphere was like in a large cafeteria. Due to the number of many guests left the cleanliness in the restaurant to be desired. The food was varied.

  • Service
    3.0

    The staff is despite congestion nice and courteous. Foreign language skills are english and russian. To the complaints, we can only say that it was taken care of but the flaws can't be remedied. We had of 12 days 2 days a televison. The rest of the days we had snow on the screen. The tv including cable were changed several times but without success. But arab and russian channels spick-and-span. Cleaning of the room was done well.

  • Sport & Leisure
    3.0

    The chairs at the beach are in a very poor condition. Disco and entertainment are on russian guests made for.

  • Hotel
    3.0

    Unfortunately we must the evaluations of our predecessors said. The hotel is in 'eastern european hands'. About 80% We had a bungalow booked. The size is sufficient. The hotel was fully booked which the service development.

  • Location
    3.0

    The only good thing this hotel still mind, is the super designed garden and great beach location. Against a small tip we had almost always the same couch at the beach, because almost all umbrellas had already in the morning a ' reservierungstuch'. Right next to the hotel there is a construction ruins and a construction site. (a new aquapark).

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