Hotel Emirates Palace(5.5 stars)

West Corniche Road, Abu Dhabi Show map

Average rating

369 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.9
  • Service
    5.7
  • Location
    5.4
  • Food and Drinks
    5.7
  • Sport & entertain
    5.8
Filters
You selected:
149 hotel reviews in Englishsorted by travel date
Heidi & Aline
We were very comfortable
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • January 2013
A hotel the superlative. At the check-in we were very pleasant with juice and/or mocca, erfrischungstüchern, and a bouquet welcomes. We became subsequently, from a german hotel staff to the room and 'on the way' some statement to the hotel. The room we were greeted by our butler received, the us the amenities of the room, as well as the keyboard to lichtschaltung and for the television said. Throughout the hotel there is free high-speed internet access. We enjoyed the perfect service, as well as a pleasant friendly stay this hotel. As unpleasant we found some guests, who come themselves ... unfortunately in inappropriate clothes in the restaurants. Here should kempinski try the in-house guests on a appropriate wardrobe to 8. Other hotels practice successfully, that no strandbekleidung in the restaurants is allowed. read more
  • Room
    6.0

    We had with 55 square meter the smallest room, a so-called Coral room in the east wing facing the pool area and laterally on the sea in 2. floor. The room had a balcony, the wind with two chairs and a table, as well as steinbänken equipped. The beds with several pillows were comfortable and above average size. There were several german tv programs and an english newspaper, the morning at the door of the room is. The room has a german socket, we had-as we several chargers have-a nwal-adapter bring along. However, i am sure, that the hotel which available have. Furthermore, there was a mini bar, several possibilities hang clothes, a free safe, the enough space for a laptop (and a socket in the safe), shoeshine service, laundry service, tv, dvd player, desk, chair, etc. The cleanliness was perfect, there was a daily change of sheets instead. In the evening there was a turn-up service, in the the bed turned down and the slippers beside the bed, also the curtains will be closed. The bathroom was with a walk-in shower, a large bathtub, a sink, a bidet and a toilet. Furthermore gave bathrobes, enough towels, as well as ample amenities (hair dryer, comb, cotton balls, q-tips, toothbrushes, toothpaste, nail file, body lotion, shower gel, shampoo and conditioner). The towels, several times daily exchanged. The soft drinks in the minibar (Cola, Fanta Sprite, schweppes ginger ale), 4 bottles of water, and a fresh fruit basket daily free of charge.

  • Gastronomy
    6.0

    We had the stay only with breakfast booked, which for us it was fine, since one during the day much on the way is. The breakfast buffet was just perfect and left no wishes open, both in the quality, as well as in the quantity. There were both warm, as well as cold food, lots of things you could for his own taste prepared. The chocolate cake in the café was also a dream. On all prices you have 10% and 6% pay. If you to the room to write leaves, be again 5% supplement will be charged.

  • Service
    6.0

    The service was exceptionally. The staff a already after one day stay at the room map and know usually the name. One was in the hallways, by the pool and in the other areas greeted friendly, all of the staff have helped with questions, where appropriate, a german speaking colleague consulted. The concierge gave us a tour with arabian adventures booked. Pick-up by the travel agent, and the tour went smooth.

  • Sport & Entertainment
    4.0

    To the hotel has a 1.3 kilometer long beach with fine white sand and a crystal clear great water, as well as two large pool areas. The complex was constantly kept clean, the loungers with towels provided. If necessary, the loungers in the shade or in the sun positioned. You get a menu, and a device, with which one drinks order.

  • Hotel
    6.0

    A hotel the superlative. At the check-in we were very pleasant with juice and/or mocca, erfrischungstüchern, and a bouquet welcomes. We became subsequently, from a german hotel staff to the room and 'on the way' some statement to the hotel. The room we were greeted by our butler received, the us the amenities of the room, as well as the keyboard to lichtschaltung and for the television said. Throughout the hotel there is free high-speed internet access. We enjoyed the perfect service, as well as a pleasant friendly stay this hotel. As unpleasant we found some guests, who come themselves unfortunately in inappropriate clothes in the restaurants. Here should kempinski try the in-house guests on a appropriate wardrobe to 8... Other hotels practice successfully, that no strandbekleidung in the restaurants is allowed.

  • Location
    5.0

    The hotel has a very central location. The Marina Mall is within sight, you could for 10 Dirham (about 2 €) easily and quickly by taxi. We had no problems a regular taxi in front the hotel and had not the hotel taxes to evade. From the Marina Mall you can use of the public bus services, a comfortable for 2 Dirham for example to Abu Dhabi Mall bring (change is in front of the driver, suitable in a box thrown). The big mosque are it almost 20 minutes by cab (costs : 35-40 Dirham with taxameter).

show less
Renata
Fairy tale from a thousand and one night
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Class, definitely again! A brilliant atmosphere with extensive terrain and a very attractive pool area! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
show less
Roswitha
Not to exceed. Emirates hotel palace
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
Great hotel in Abu Dhabi. To us the best hotel, we have ever had, and we travel very often. Everywhere free internet, even at the beach. Very lots of german guests. We had 10 days with half board. Mixed guest structure. Everything ok. read more
  • Room
    6.0

    55 meters ² in the smallest room. So large is some housing. Furniture very strong and very high quality. Air conditioning very quiet. Mini bar available. All Cola, Fanta Sprite, schweppes Ginger ale getrãnke free. Daily a plump stocked fruit basket free. You could eat from the ground, really clean. Bathroom huge. Telephone in the bathroom. Hair dryer, kosmetikvergrößerungsspiegel with lighting Very thick towels changed twice daily. Daily new bed sheets.

  • Gastronomy
    6.0

    No complaints. Great for all areas. Brilliant atmosphere. Especially in the fish restaurant. Some dishes very spicy.

  • Service
    6.0

    A better service we had in any hotel the world. Particularly the butler service of our butlers idir. Can any other butler friendliness and helpfulness Be beat. We didn't have any complaints.

  • Sport & Entertainment
    6.0

    Especially worth mentioning is the cleanliness and the temperature of the water and towel service the pool boys. Friendliness not to ūbertreffen. Kids club super. Also camel-ride is included. Liegestūhle very comfortable Were showers also at the pools with kosmetikartikeln, deodorant, shower lotions are provided and so on

  • Hotel
    6.0

    Great hotel in Abu Dhabi. To us the best hotel, we have ever had, and we travel very often. Everywhere free internet, even at the beach. Very lots of german guests. We had 10 days with half board. Mixed guest structure. Everything ok.

  • Location
    6.0

    Very good location. Sãmtliche objectives well with the inexpensive taxis distance. For example to Marina Mall costs the taxi per taxi about 2 €. Huge snow white private beach directly at the hotel. All great neat. East wing with a pool bar, jacuzzi and riesenschwimmbereich with Wellness zone and wasserhängematten.

show less
Erika
It's no longer which it was!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
We were in december the 3. time in the Emirates Palace. We are very disappointed. The breakfast, and the dinner was the quantity, and of the quality by far not so good anymore like in 2010 and 2008. Even the weihnachtsabendbüfett (about 90, -€ / oh. Drinks per person ) left much to be desired. The toiletries in the bathroom was strong saved. We got the information that the entire management had been replaced is. It is more so-called cheap tourists to the hotel come. Whether the whole then named kempinski compatible was undecided. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
show less
Max
Absolute palace experience with small criticism
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
Emirates Palace is an absolute experience! You feel absolutely in a palace and with the great beach and the two pool areas every opportunity for relaxing. Staff very friendly and accommodating. Only at the relevant prices should not one not disturb itself and 45 €per person and day for the breakfast buffet or 10 €for a lemonade want to spend \u263a oh try the employees at the entrance One of every taxi to hold and one of the loosely 5 times more expensive hotel sedan to convince. The hotel is the media case no taxis to call. So you need ... to have time up to half an hour as a fool at the entrance on a taxi waiting, which just coincidentally guests auslädt. It was really the only, but disturbing, criticism of our stay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
show less
Andre
Ep the 2.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We have been the 2 time over 14 days in this beautiful hotel. It was again great and we recommend it to anyone. The dishes were varied and plentiful even if not quite as much as the year before. Also was the christmas tree this year not so nice. Apart from that it was a great stay. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Jans
For the money not what it was
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
Were now the 4. time and time but very dissapointed %blank%. It's no longer what it was and one notices clearly, that the management replaced. Complaints were ignored. On all price now come 10% tip and 6% tax. The dishes at the buffet in the evening on 2. party (food either 18:30 pm or 8:30 p. m.) only lukewarm. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
show less
Jochen
Worth a trip!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
We really enjoyed it. Hotel, beach, service excellent ; especially the commitment of the concierge service is perfect! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Anton
No 6 stars hotel!
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • November 2012
Were the 2. time there, but not more! No newspaper with german newspapers in the 6 star hotel... (you can on the internet runterladen ) Room with a view of the sea booked, were in a dark corner room... Have for the return trip at 06:15 the paid breakfast (not even a coffee) There the restaurant wasn't open yet, should we visit the coffe pay! That's what you get in a three stars hotel better... The food the bbq restaurant by the beach was extremely overpriced and of poor quality... Sad with so a hotel... read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Michael
There was still something better? No!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The room, the size and the bathroom just very good. Cleanliness to the smallest corner. read more
  • Room
    6.0

    As already mentioned, the room is very spacious and comfortable.

  • Gastronomy
    6.0

    Food and offer exemplary and something for everyone there. The atmosphere the hotel accordingly.

  • Service
    6.0

    What can I to the staff say, perfektaaaaa. The butler simply super nice and accommodating. The cleaning of the rooms and the order actually already way too many, service to 100%.

  • Sport & Entertainment
    6.0

    Pure relaxation, whoever wants to party will go Atlantis drive.

  • Hotel
    6.0

    The room, the size and the bathroom just very good. Cleanliness to the smallest corner.

  • Location
    6.0

    The beach is on the doorstep, just at the chilled pool past, yes chilled pool, because he has a refreshment should be. The service by the pool exemplary and the beach wonderful. Shops with the taxi very easy to reach.

show less
Christian
A true palace of the superlatives
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
There is nothing, but also really nothing in this hotel/ Palace not impressed-from the huge, goldgeprägten lobby on the 'simple' corridors to room and bathroom, the nothing to be desired leave. A stay the one not again forgets and the other hotels this category inevitably be measured. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Harald
Luxury and total relaxation!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
It was already much about this hotel and everything positive is true. Negative we did not experience or found. The service and the staff are very friendly. We will be back! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Daniela
Pure luxury!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Wonderful hotel, definitely again Be warned, that the Cappuccino 8 Euro and the beer 9 Euro costs We booked half board... We have a few Kilos in 4 days increased, that says everything! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
show less
Renate & Michael
Great hotel, the only hard to beat should be
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The arrival was a real experience, although it 2 hours in the morning was... The check-in was completely problem-free folded, then a personal tour of the hotel room, bellboys and hardly has sought-is the butler on the doorstep, explained the room and the service of the tv, as well as the remote control for the light and is a welcome drink, just great and there is even a free wi-fi-net. It were lots of German guests all age groups locally and through the bekleidungsvorgaben was a much more upscale standard to feel, as you otherwise- better hotels- is used, read more
  • Room
    6.0

    The room was great, with a large king size -bed and 2 separate cover, great equipped and large bathroom included separate shower and bath tub, lit closets with lots of space, free safe, large tv, desk etc. It automatically every day the towels were changed, evenings the bed turned down and so on We had the half board on sonnenklar tv so were every day a fresh fruit basket, 4 bottles flat water and 8 soft drinks from the mini bar included, which at these temperatures extremely was pleasant.

  • Gastronomy
    6.0

    Both the breakfast, as well as the from us used dinner in' le Vendome' were in buffet form. There was plentiful selection of everything, which one can imagine and wishes, that means if you something to moan about has, the is probably not more to help... The half board contained drinks were partly not cheap (especially the wine), but the one could on the basis of the lists in advance notice. Also here was always everything is great, all meals were immediately again filled up and there was absolutely nothing to complain about. The besides were luckily not so cramped seen, as we have already had expected, but it is already worth on certain things like for instance no bathing suits for breakfast and long trousers for men in the evening and this is also completely okay.

  • Service
    6.0

    The service in this hotel is just unbelievable and already almost 'too much', if one is not used to it: everywhere is a holding the door, all of the staff are always friendly and helpful; hardly you shortly in the lobby, it is a help and the room was always immaculate. With basic English one got along well and apart from that are the staff immediately handled, as quickly as possible a German-speaking colleagues anywhere, the one can help.

  • Sport & Entertainment
    6.0

    There is altogether 2 pools: one is on the west wing with 2 smaller slides and a large ' erlebnisrundgang ' with current and water falls, in the wonderful with tyres to sit on or elastic gymnastikstangen float and other the east wing and rather to complete relaxation with a pool bar, 6 large hammocks in the water and some in country. On both pools there are great, wide and comfortable rattan loungers with towel- and service, that means when you arrive, you need only a couch to a member of staff is one of these then with 2 towels and if you ( subject to a charge) drink, then one needed only on a button at the table between the chairs to press and was directly at the couch are served. Otherwise were in between often again smaller erfrischungshandtücher or other refreshments ( for example a minieishörnchen or a test smoothie) enough. We have also the beverages from the mini bar and/or fruit from the fruit basket and took the seemed also no problem to be.

  • Hotel
    6.0

    The arrival was a real experience, although it 2 hours in the morning was... The check-in was completely problem-free folded, then a personal tour of the hotel room, bellboys and hardly has sought-is the butler on the doorstep, explained the room and the service of the tv, as well as the remote control for the light and is a welcome drink, just great and there is even a free wi-fi-net. It were lots of German guests all age groups locally and through the bekleidungsvorgaben was a much more upscale standard to feel, as you otherwise- better hotels- is used,

  • Location
    5.0

    The journey to the hotel fraud from Dubai airport from about one and a half hours and close to the hotel there is a shopping mall, which worth seeing is. There during our travels a daytime temperature of at least 40 degrees was, we only 4,5 days time and it in the hotel and around enough to see and to photograph was, we not at all after possibly other excursions asked. The hotel's own beach is right next to hotel and is so clean and nice, that you can hardly imagine. The sea had logically merely 'bathtub temperature' and was therefore no real refreshment, which also meant, that the beach almost always empty or at least was hardly used. Although the hotel altogether to be well used seemed, we are because of the size the hotel in the proportion to the number the room and suites often scarcely other guests and could everywhere photos make, on which we all alone mood; it was partly almost unreal and as in the movie...

show less
Marion
A dream in gold!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
You need to this hotel not more lots to say. That was just simply gigantic. However you need a when you go out to eat a little fatter purse. You should experience it at least once. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
show less
Rudolf
Living like a Ölscheich
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2012
The Emirates Palace surpasses everything we have ever saw. A gem in the desert, at the crystal clear sea. A dream of marble and gold. With very professionally trained staff which always present, however always discretely in the background is. A dream you will never forget. With a wonderful tropical garden and 2 pool areas with water falls. We will definitely come again. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Klaus-Dieter
Pure luxury - nothing for penny pinchers
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
If you go you should not then on the prices complain and if only one point for the quality of the dishes there, can probably not from its Doner giving up. Of course you can not 6 star hotel and Turkey preislevel expect. Stayed in the burj and the one and only in Dubai and in other 6 stars hotels. The hotel we can fully absolutely recommend. Please but with half board book, then interest the evening accounts only on the edge. One must no ölscheich around the afford. Be careful on the internet, great special offers to hot flautereisezeiten. ... Everything huge and plush, great room, great bathroom, great pool areas. Particularly the hammocks in the pool are great. 2. pool on the other side especially suitable for children. Service is largely written. Everything has its price. Also the Capu with gold dust. Na and! Regards to Karl our perfect butler! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Uwe
I ' have had a dream-it came true
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
In August we spend 4 days / 3 nights in the Emirates, the breakfast was included. The preceding information on size and number is nothing to add, the guest structure moved the age between and years, possibly were also some few with children on location. Because of the size of the whole area (east and west wing, included the two pools and our enterprises no guarantee! read more
  • Room
    6.0

    we were given because of delayed check-in ( our room was not finished yet) upgraded, ( view of the sea). Bathroom with shower and tub, safe, hair dryer, mini bar-( soft drinks included), fruit basket, large flat screen -tv, ( ARD ZDF, RTL, RTL II), All the very best, clean, modern, simply great, why did those actually only 5.5 or 6 stars?

  • Gastronomy
    6.0

    We only breakfast in the hotel taken, afterwards we were always untererwegs and in the restaurants the mall to eat. Quality and quantity of the buffet - accordingly of the price ( circa 50 Euro per person)-top.

  • Service
    6.0

    According to the category of the hotel we only found friendly staff before, its biggest attention was addressed, the guests every wish immediately to fulfill. Complaints there was no, the only used service was of the wake-up call on the day of departure in connection with the washed after a coffee around 05:00 in the morning (room service), was promptly and punctually met. Cleaning of the rooms, night service, fruit basket, bar refill-everything more than good! Staff spoke without exception good English, some persons even German.

  • Sport & Entertainment
    6.0

    Private beach right next to hotel, loungers always sufficiently available, included umbrella and towels. There are two pool areas, a quiet to relax, one with water slides and a lazy river for families with children or active tourist. Wi-fi in the entire complex was quick and easy included!

  • Hotel
    6.0

    In August we spend 4 days / 3 nights in the Emirates, the breakfast was included. The preceding information on size and number is nothing to add, the guest structure moved the age between and years, possibly were also some few with children on location. Because of the size of the whole area (east and west wing, included the two pools and our enterprises no guarantee!

  • Location
    5.0

    The transfer time from the / to the airport is subject to the time of day, ( as in each large city) and took about 40 minutes. The belonging to the hotel private beach begins directly behind the last loungers, which the pool are attached. Nearest mall, Marina mall, simply in front of the hotel take a taxi, costs circa 2 Euro, for this price there is no, at these temperatures!

show less
Andy
Great hotel excellent service gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Amazing hotel and service of the finest quality also the beach is excellent however had the water 34 degrees for me personally a bit warm read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Karin
Friendly and warm relaxation in the fairytale castle
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
After many travel we are time and again drawn here. The Emirates exceeds its warm friendliness and elegance many European five star hotels. After the 10. Stay we are going to come again to the atmosphere to enjoy and relax. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
1 3 4 5 ... 8