Hotel Royal Decameron Costa Blanca(3.5 stars)

KM 115 Carretera View on map

Average rating

61 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.1
  • Service
    4.8
  • Location
    4.7
  • Food and Drinks
    5.1
  • Sport & entertain
    5.5
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5 hotel reviews in Englishsorted by travel date
Shannon
Wonderful resort - will definitely return!
  • Weiterempfohlen
  • Paare
  • Badeferien
  • January 2013
We spent 14 nights at the Royal Decameron, Panama last year for Christmas/New Years (2012/2013). We got VERY nervous about going because of all the negative reviews we read online after booking this trip. Upon arrival, our expectations were beyond surpassed. We LOVED our stay there. No, it's not a 5 star resort - so if that's what you're expecting, fork up the money and stay elsewhere. But its a very good 3 to 4 star resort and we would definitely go back to stay again. PROS - Massive resort, but very well set up. Multiple bars, hotel lobbies, travel ... agents, dining options, etc. We rarely had to wait for anything because there's loads of people to serve you. - Very friendly service. For a resort in Central America, we were surprised at how many people working there spoke very good English. In fact, we met the manager of the resort and he said that he puts every single employee through at least a basic English lesson to help service the English speakers. The night time entertainment was mostly in Spanish, but definitely enough English translation was offered to follow along. If you happened to find someone who didn't speak English (like the hairdresser I used at their spa), they happily found someone to translate what you needed. - Endless beach, really goes on forever - Very good swimming (the Pacific side is NOT CLEAR like the Atlantic. Don't expect to snorkel or see the bottom. If you don't expect clear waters, you will enjoy swimming there.) - Excellent dining (a la cartes were touch-and-go, but the buffet was also excellent. The higher end a-la-cartes on the beach were wonderful dining experiences too) - Lots of selection and variety of food, always fresh fruit & vegetables at the buffet restaurants - THE CLEANEST SWIMMING POOLS WE HAVE EVER SEEN ANYWHERE WE'VE TRAVELED TO. Seriously - absolutely outstanding pool maintenance. - Rooms were spacious and lots of paths or stairs to get around the resort quickly. We were one of the furthest rooms from the beach, but you could still get to the water in 5 - 8 minutes. (for those who complained about the stairs. there are also VERY EASY WALKING RAMPS on the other end of the resort if you don't like steps) - Very good grounds maintenance - No garbage, anywhere - Ample supply of towels, beach chairs, huts, etc. - Prompt service if you needed anything brought to your room or request a repair - Lots of water activities (some have extra charge, but lots of variety) - For a resort that has lots of local merchants wandering the beach, we never found them to be in-your-face or pushy. If you said you weren't interested in their product, they politely kept going. - Felt very safe, even though it's a huge resort - Nice on site marketplaces set up, and a 10 minute walk to a local market just outside resort - Never felt crowded because there are SO MANY of everything (pools, cafes, etc, etc). CONS - Some extra charges we weren't expecting included: paying for a safe (though it's really only a few dollars per day, and definitely worth it), renting a fridge for the room, VERY high cost for internet/wifi, cost if you want a 2nd key for your room. - Some rooms are noisy, if near the road. Walls are thin, so you also hear your neighbours. - We were very dissapointed with their "snack service" at restaurants. If you want food outside of regular meal hours, you're best to take an extra plate at breakfast to keep in your room for later. - The one side of the resort (near the nightclub) can be very busy due to allowing locals access to those pools. We just avoided this area all together and we were happy. - A couple of the a-la-cartes (Thai and Seafood restaurants) were really not good at all. We tried them each once, and then just ate elsewhere. - It's a bit of a process to try to reserve at the a-la-cartes. Not a big hassle, but you have to wait in line at the booking desk and it's first come first serve for the reservation book. Other comments. We went a year ago and we'd definitely return. Again, not a 5 star accommodation, but very good price and EXTREMELY good value for your money. We were overall EXCEPTIONALLY pleased with the resort and we had a great stay. We were lucky enough to be there over New Years. What an AMAZING PARTY they throw for New Years' eve!! They spent days setting up for it and really don't hold back at all: live band, shows, dancing, fireworks, everything! We'd love to return again next New Years. ADVICE FOR TRAVELERS: - bring your own alarm clock - pack some good drinking cups (reusable ones with straws). The cups at their bars are quite tiny and the environment will thank you if you bring your own - have your booking voucher handy for check in. Like anything you got as a receipt from booking, just keep it all in an envelope so its handy. We needed a couple different papers/receipts we got from the travel agent - pack around a lot of tip money. like 1s and 2s, nothing fancy. but they work for VERY LITTLE MONEY in Panama. it's nice to reward for good service. - buffet: for some reason, the service was a hundred times better at ATLANTIS than PACIFICO. Maybe it was just the staff at the time - the two a-la-cartes on the beach are wonderful. Try to get in there. - don't be overwhelmed or turned off by the confusion at time of check in. It was a bit overwhelming arriving at night and having a dozen people try to sort out all the tourists. There's a lot of staff there to facilitate check in, just go with the flow and you'll be fine. - go to your orientation offered by the travel company the next morning. IT IS WORTH IT. - for small shopping, the beach vendors are a bit pricey but the market they set up in the centre of the resort some evenings is very comparatively priced with "the outside world". No one will tell you this - but you can walk just north of the resort and get to a small local market in less than 10 minutes. Ask around, because it's definitely worth it to go there for gift items instead. - if you want to eat good seafood, go offsite into the local town - pack lots of water on your excursions (ask your house keepers for extra bottled water the day before). we had one excursion that didn't pack a cooler of water on the bus, so no one had anything till we arrived at the destination. - be careful with your beach towels, towel cards, safe key, room key - there are pretty hefty fees associated with getting a replacement of any of those items. - Panama is very american. Nearly everyone speaks Spanish, so it's hard to get around off site if you don't. But they power, water, sewage is all on American systems. So, you don't need power converters if coming from Canada or USA and their tap water is COMPLETELY SAFE TO DRINK if you're on city water (ie: not in the small towns). In fact, Panama has some of the cleanest tap water in the world. Bewertung lesen
  • Zimmer
    4.0

    Standard room. But very comfortable. Nothing fancy, but very clean and good A/C unit.

  • Gastronomie
    5.0

    Very well laid out resort. Loads of options for everything!

  • Service
    6.0

    EXCEPTIONAL SERVICE, everyone surpassed our expectations.

  • Sport und Unterhaltung
    6.0

    EXCEPTIONAL. The cleanest swimming pools we have seen anywhere in the world. Lots of entertainment, sport options

  • Hotel
    5.0

    We spent 14 nights at the Royal Decameron, Panama last year for Christmas/New Years (2012/2013). We got VERY nervous about going because of all the negative reviews we read online after booking this trip. Upon arrival, our expectations were beyond surpassed. We LOVED our stay there. No, it's not a 5 star resort - so if that's what you're expecting, fork up the money and stay elsewhere. But its a very good 3 to 4 star resort and we would definitely go back to stay again. PROS - Massive resort, but very well set up. Multiple bars, hotel lobbies, travel agents, dining options, etc. We rarely had to wait for anything because there's loads of people to serve you. - Very friendly service. For a resort in Central America, we were surprised at how many people working there spoke very good English. In fact, we met the manager of the resort and he said that he puts every single employee through at least a basic English lesson to help service the English speakers. The night time entertainment was mostly in Spanish, but definitely enough English translation was offered to follow along. If you happened to find someone who didn't speak English (like the hairdresser I used at their spa), they happily found someone to translate what you needed. - Endless beach, really goes on forever - Very good swimming (the Pacific side is NOT CLEAR like the Atlantic. Don't expect to snorkel or see the bottom. If you don't expect clear waters, you will enjoy swimming there.) - Excellent dining (a la cartes were touch-and-go, but the buffet was also excellent. The higher end a-la-cartes on the beach were wonderful dining experiences too) - Lots of selection and variety of food, always fresh fruit & vegetables at the buffet restaurants - THE CLEANEST SWIMMING POOLS WE HAVE EVER SEEN ANYWHERE WE'VE TRAVELED TO. Seriously - absolutely outstanding pool maintenance. - Rooms were spacious and lots of paths or stairs to get around the resort quickly. We were one of the furthest rooms from the beach, but you could still get to the water in 5 - 8 minutes. (for those who complained about the stairs.. there are also VERY EASY WALKING RAMPS on the other end of the resort if you don't like steps) - Very good grounds maintenance - No garbage, anywhere - Ample supply of towels, beach chairs, huts, etc. - Prompt service if you needed anything brought to your room or request a repair - Lots of water activities (some have extra charge, but lots of variety) - For a resort that has lots of local merchants wandering the beach, we never found them to be in-your-face or pushy. If you said you weren't interested in their product, they politely kept going. - Felt very safe, even though it's a huge resort - Nice on site marketplaces set up, and a 10 minute walk to a local market just outside resort - Never felt crowded because there are SO MANY of everything (pools, cafes, etc, etc). CONS - Some extra charges we weren't expecting included: paying for a safe (though it's really only a few dollars per day, and definitely worth it), renting a fridge for the room, VERY high cost for internet/wifi, cost if you want a 2nd key for your room. - Some rooms are noisy, if near the road. Walls are thin, so you also hear your neighbours. - We were very dissapointed with their "snack service" at restaurants. If you want food outside of regular meal hours, you're best to take an extra plate at breakfast to keep in your room for later. - The one side of the resort (near the nightclub) can be very busy due to allowing locals access to those pools. We just avoided this area all together and we were happy. - A couple of the a-la-cartes (Thai and Seafood restaurants) were really not good at all. We tried them each once, and then just ate elsewhere. - It's a bit of a process to try to reserve at the a-la-cartes. Not a big hassle, but you have to wait in line at the booking desk and it's first come first serve for the reservation book. Other comments.. We went a year ago and we'd definitely return. Again, not a 5 star accommodation, but very good price and EXTREMELY good value for your money. We were overall EXCEPTIONALLY pleased with the resort and we had a great stay. We were lucky enough to be there over New Years. What an AMAZING PARTY they throw for New Years' eve!! They spent days setting up for it and really don't hold back at all: live band, shows, dancing, fireworks, everything! We'd love to return again next New Years. ADVICE FOR TRAVELERS: - bring your own alarm clock - pack some good drinking cups (reusable ones with straws). The cups at their bars are quite tiny and the environment will thank you if you bring your own - have your booking voucher handy for check in. Like anything you got as a receipt from booking, just keep it all in an envelope so its handy. We needed a couple different papers/receipts we got from the travel agent - pack around a lot of tip money. like 1s and 2s, nothing fancy. but they work for VERY LITTLE MONEY in Panama. it's nice to reward for good service. - buffet: for some reason, the service was a hundred times better at ATLANTIS than PACIFICO. Maybe it was just the staff at the time - the two a-la-cartes on the beach are wonderful. Try to get in there. - don't be overwhelmed or turned off by the confusion at time of check in. It was a bit overwhelming arriving at night and having a dozen people try to sort out all the tourists. There's a lot of staff there to facilitate check in, just go with the flow and you'll be fine. - go to your orientation offered by the travel company the next morning. IT IS WORTH IT. - for small shopping, the beach vendors are a bit pricey but the market they set up in the centre of the resort some evenings is very comparatively priced with "the outside world". No one will tell you this - but you can walk just north of the resort and get to a small local market in less than 10 minutes. Ask around, because it's definitely worth it to go there for gift items instead. - if you want to eat good seafood, go offsite into the local town - pack lots of water on your excursions (ask your house keepers for extra bottled water the day before). we had one excursion that didn't pack a cooler of water on the bus, so no one had anything till we arrived at the destination. - be careful with your beach towels, towel cards, safe key, room key - there are pretty hefty fees associated with getting a replacement of any of those items. - Panama is very american. Nearly everyone speaks Spanish, so it's hard to get around off site if you don't. But they power, water, sewage is all on American systems. So, you don't need power converters if coming from Canada or USA and their tap water is COMPLETELY SAFE TO DRINK if you're on city water (ie: not in the small towns). In fact, Panama has some of the cleanest tap water in the world.

  • Lage und Umgebung
    5.0

    We loved being away from the city Great beach & great swimming

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Renate
Nice hotel but only for pool-bathing archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • February 2012
In comparison to other hotels the 2-storey buildings spread out in a massive garden areas with a lot of green and beautiful old trees integrated. All rooms have view of the sea. The pool area are clean and beautiful laid out. Enough chairs and umbrellas or Zelthäuschen are available. The beach is long and wide, however the sand is gray with black Strip of Lavaasche from the 50 kilometer distant volcano. Hardly a tourist you can see in the sea baden. Although the sea quiet appears, is the wake of the waves very strong and makes swimming impossible. The red ... flag is constantly gehießt. The hotel is to 90% of Canadians and as German you exotic species. Without Spanish or at least English you would be shot! Booked with Bucher-travel we had no travel guide, neither information at the airport yet in the hotel. The staff at check desk was unhelpful and spoke partly only Spanish. 3 hours liked it cost the return and collection from the hotel to organize because nobody responsible for us wanted to be. As pure beach vacation I would this hotel not recommended. The country is very interesting. A daytrip on the Caribbean side through the rainforest after colon and with the Panoramazug on the canal along back to Panama city is worthwhile in any case. Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    2.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    1.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    1.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    4.3
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    2.0
  • Lage und Umgebung
    4.7
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Karsten
Great hotel for Lovers of Massenbetriebes archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • February 2012
very large area. Presently 850 rooms spread out in 3 story buildings distributed. 250 bungalows in the building. 11 pools, 10 restaurants, x-bars, clean complex, tightly run and good organized. Great location on the white shallow beach. Exclusively all inclusive in our day booked. Approximately 60% Canadians, some US citizens, Colombians and some Panameros. Except for our group at the end a round trip only a German small group found, also at the end round trip. To the large shortcoming the location for us was already the guide before out. In the area one speaks German and the English knowledge ... of the mostly Colombian employees are bad! These revenged myself when I led a innerpanamaisches telephone conversation with our Guide lead had (cell phone reception only sometimes) Bookbinder W. had it easier! But after deposit was then the phone activated. Bewertung lesen
  • Zimmer
    5.0

    big enough. Tidy furnished. Of course not German television channel, where we other hotels sometimes the German wave in the offer. Air conditioning could be regulated well or park. Safe for 3$ per day rentable. Of course balcony or terrace.

  • Gastronomie
    5.0

    Also in the Büfettrestaurantes lots of choice, quick and friendly service. In the bars you are looking forward for a small tip, but also without rapid and good drinks, whereas smaller waiting times unavoidable were

  • Service
    5.0

    friendly express staff, hardly foreign languages skills, so that complaints not understood, not even in the 3 front desks. For the 6 theme restaurants had one reserve leave. Mostly early 9:00 A. M. fully booked. cleaning of the rooms good and everything good organized

  • Sport und Unterhaltung
    5.0

    Couches were sufficiently available. Schadenliegen but early in the morning was quickly occupied. In spite of the Massenbetriebes spread guests. Entertainers hard-working an unobtrusive. We didn't used, since we after strenuous round trip only wanted to relax, as it was almost too warm.

  • Hotel
    4.0

    very large area. Presently 850 rooms spread out in 3 story buildings distributed. 250 bungalows in the building. 11 pools, 10 restaurants, x-bars, clean complex, tightly run and good organized. Great location on the white shallow beach. Exclusively all inclusive in our day booked. Approximately 60% Canadians, some US citizens, Colombians and some Panameros. Except for our group at the end a round trip only a German small group found, also at the end round trip. To the large shortcoming the location for us was already the guide before out. In the area one speaks German and the English knowledge of the mostly Colombian employees are bad! These revenged myself when I led a innerpanamaisches telephone conversation with our Guide lead had (cell phone reception only sometimes) Bookbinder W. had it easier! But after deposit was then the phone activated.

  • Lage und Umgebung
    4.0

    immediate on beautiful beach, whereby all guests around the pools, or at the end of the beach there were, otherwise too hot (circa 35 GRD C) in the shade. no possibilities for shopping nearby, except for some small Souvenir shops in 500 meters away. In Appendix souvenir stand grossly overpriced. Official Exchange Rate in the hotel 1 euro =1 dollars! excursions were only in Spanish and English and overpriced offered. As well as overpriced all water sports activities

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Andy
Great location archiviert
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • January 2011
great food Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.5
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
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Alexandrea
Can't wait to go back archiviert
  • Weiterempfohlen
  • Singles
  • Badeferien
  • March 2009
Incredibly clean room and very friendly and knowledgeable staff. Lobby has internet access at several computer stations. Quaint gift shops. Delicious food at all resort restaurants. Bewertung lesen
  • Zimmer
    6.0

    spacious, clean, patio with chairs.

  • Gastronomie
    0
  • Service
    6.0

    Incredibly clean room and very friendly and knowledgeable staff.

  • Sport und Unterhaltung
    6.0

    Nightly shows, internet access in lobby, beautiful pools with infinity edges and swim-up bars, lovely beach, clean!

  • Hotel
    6.0

    Incredibly clean room and very friendly and knowledgeable staff. Lobby has internet access at several computer stations. Quaint gift shops. Delicious food at all resort restaurants.

  • Lage und Umgebung
    6.0

    Right on the beach, magnificent views. Many excursions for the dare-devil. Shopping come to you when the locals set up shop to sell their crafts at night.

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