Hotel Holiday Inn Vienna City(4 stars)

Margaretenstraße 53 1050 Wien View on map

Average rating

238 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.5
  • Location
    5.3
  • Food and Drinks
    5.0
  • Sport & entertain
    4.0
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109 reviews for this hotel sorted by travel date
Bernard
Great hotel, wonderful staff
  • Recommended hotel
  • Couples
  • City break
  • October 2015
We asked for a garden room and got a suite at no extra cost. The staff from the Manager, through to the reception staff, the woman who took the drinks order and the cleaners were all so, so friendly and helpful. The room was marvellous, the staff wonderful and overall the hotel was great. We could not have hoped for better. Truly excellent. read hotel review
  • Room
    6.0

    Wonderful room. We asked for a garden room and got a suite with a living area with a sofa and footstool and a chair and a TV. The bedroom area has another sofa and a TV. The room was enormous. Good view over the garden area with a small pond where little birds gather to bathe. Tea and Coffee and a kettle provided, along with an iron. This is one of the best hotel rooms we have ever stayed in for size.

  • Gastronomy
    5.0

    We just had breakfast but it was good. The drinks service was good.

  • Service
    6.0

    We could not have found better. Rooms clean with a choice of pillows and a comfortable bed. But it was the staff friendliness that makes this hotel stand out. Everyone had a ready smile and were willing to help. The manager even carried one of our cases. Everyone was so, so helpful from the manager down to the woman who took the drinks orders, the reception staff and the cleaners. Everyone was friendly. Everyone spoke English fluently.

  • Sport & Leisure
    0
  • Hotel
    6.0

    We asked for a garden room and got a suite at no extra cost. The staff from the Manager, through to the reception staff, the woman who took the drinks order and the cleaners were all so, so friendly and helpful. The room was marvellous, the staff wonderful and overall the hotel was great. We could not have hoped for better. Truly excellent.

  • Location
    6.0

    Good location, short walk to U Bahn and just 15 minutes walk to the Cathedral. Massive local market called the Naschmarkt nearby. Missed by most tourists but full of locals.

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Tanja
Central and functional hotel
  • Recommended hotel
  • Families
  • Other stay
  • August 2015
Our rooms were fine, air conditioned, functionally equipped, everything there what is necessary, nevertheless not too big. We slept quite well, beds we fine. Bathroom ok although somehow old fashioned with a shower included in a bathtub. We did not have breakfast as 19€ per person is quite expensive although much cheaper options are available close to the hotel. The nice patio ("Innenhof") is really great in the middle of the city. Close to center of the city, quite ideal located for a city trip. Service and personal were friendly and customer orientated. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    1.5
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Dominique
Very nice hotel in Vienna city centre
  • Recommended hotel
  • Singles
  • Business trip
  • June 2015
ideal location to visit centre of Vienna - located in middle of street with lots of shops, restaurants etc ... difficulties to park your car in the area- received fine for parking overnight - be careful. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Masayuki
Keep it up
  • Recommended hotel
  • Couples
  • City break
  • May 2015
Since the last time that I stayed, the management did a good job to the customer cares. All staff that we encountered showed a very good attitudes for handling problems_complaints_personal requests. Well done. To our room there was no elevator, other than that we felt comfortable. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    2.0
Close
Andre
My reliable home away from home in Vienna
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • May 2015
I've stayed in this hotel many times before and several of the staff at reception recognize me without showing any document when i get in... that's a personal touch you don't see that often anymore these days. It's a good decent city hotel, everything in working order, with a bar open to a garden and they now have complemented the hotel as well with a 24/7 open fitness / mini-gym in the basement, very convenient. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Dawn
Cute hotel in good location
  • Recommended hotel
  • Singles
  • City break
  • April 2015
A tiny but cute hotel...I had a single room with twin bed, it was actually great- great use of the space, it felt spacious. Good view out over the city since the single rooms were on top floor, slanted roof. Exercise room was one of nicer ones I've seen at HI's and entire property spotless. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Martin
Good value for money
  • Recommended hotel
  • Couples
  • City break
  • January 2015
The bathroom was well equipped. The bathroom was very clean and well cleaned every day. The location was good with nice surroundings. Check in and check out was very quick and friendly. The breakfast was OK. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Martin
Nice hotel near the city
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • January 2015
The hotel Holiday Inn Vienna is located near the Naschmarkt, an underground station is in walking distance. Many interesting bars and restaurants are nearby. Public areas have undergone a renovation recently and appear now cozy and inviting. Our room was rather small, but offered every necessary feature. Friendly staff at reception and at the restaurant. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Donna
Great hotel, food and service
  • Recommended hotel
  • Couples
  • Business trip
  • November 2014
Quiet room overlooking the patio. Terrific service from two of the front desk people in particular--Frederike Grefer and Tamas Tolvaly. Just went above and beyond to make our stay special. Breakfast each day with great service and the restaurant actually had exceptional food. read hotel review
  • Room
    5.0

    Room was nice, with extra table and chairs for dining, minibar, big closets and big bathroom. Having stayed in European rooms, very happy with the size of this one. We are not fans of the European heating system, but the windows open. Nice radiator in the bathroom to keep it toasty warm.

  • Gastronomy
    5.0

    Very clean and nice fresh food. Very accommodating staff. And, really good food1 Plus, this is a city where they still smoke in restaurants--no smoking at the hotel restaurant!

  • Service
    6.0

    Staff is very friendly and really went out of their way to assist us. The room was very clean and felt we were well-taken care of by everyone from front desk to maid service to maintenance personnel and waiters/waitresses in the restaurant.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Quiet room overlooking the patio. Terrific service from two of the front desk people in particular--Frederike Grefer and Tamas Tolvaly. Just went above and beyond to make our stay special. Breakfast each day with great service and the restaurant actually had exceptional food.

  • Location
    6.0

    Go out the front door and turn right and within 10 minutes you are right in the heart of the city. We walked everywhere and there is a cab stand across the street, should you want one. We had no problem grabbing cabs except on Sunday night, when it was raining...but, we found one. the international market is just a short distance and the Christmas markets were opening while we were there.

Close
Oliver
Top Service, good rooms
  • Recommended hotel
  • Singles
  • Business trip
  • September 2014
Top hotel for private and business stays near the Naschmarkt with top service. Clean and calm rooms at the backside of the hotel, some with access to the garden. Public transportation (bus 2 minutes, U-Bahn 8 minutes) read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Andre
My reliable hub in Vienna
  • Recommended hotel
  • Singles
  • Business trip
  • August 2014
I've stayed here often in the past and because of change in my travel habits, i'm not often in Vienna anymore, but each time i come by (say 2-3 times / year), i go here. The still recognise me, at least many do. The hotel is reliable and good quality. The breakfast room is a bit narrow, at least the buffet side, but the quality is good. If you're into a good fitness, they have a preferential rate with a huge fitness with sauna, swimming pool etc near by read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Georgia
Big hotel, small restaurant
  • Hotel not recommended
  • Singles
  • Business trip
  • July 2014
Received a letter at the check in to allow me to stay until 2pm. At 12pm I received a ring from the reception and was ordered to leave the hotel. Very small restaurant to dine. All shops around the hotel are closed after 6pm. read hotel review
  • Room
    2.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    1.8
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    1.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
Close
Neil
Excellent value, central to shops, transport
  • Recommended hotel
  • Singles
  • City break
  • February 2014
Excellent value hotel. Less than a quarter of the price of other hotel I spent a night in in Vienna the same week [that was booked the night I stayed here, hence the change]. Typical HI style but excellent upgraded suite. Great garden view, convenient to transport, lots of local character shops, restaurants. Very willing and helpful staff. Not a business hotel though, no business center or access to any business facilities. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Richard
Excellent
  • Recommended hotel
  • Singles
  • City break
  • January 2014
Very friendly and efficient check-in and check-out. Within walking distance of the centre with lots of shops and restaurants in the vicinity. Lovely spacious clean room and extremely quiet enabling a good nights sleep read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Anna
Good hotel, good location
  • Recommended hotel
  • Families
  • Proof of booking
  • City break
  • January 2014
The location is good, it is close to the metro and also to the center of Vienna. We have been upgraded to two executive rooms. The size of the rooms were really nice. Comfortable beds. As the hotel went through reconstruction, the main entrance and main parking was closed, it was a bit difficult to get to the garage at first. Breakfast was excellent, wide variety, fresh and tasty. Free wifi for upgraded rooms. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andrásné
Very good standards in the 5th district
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • January 2014
The main entrance is being renovated, there was no information about it in the confirmation of our booking. The location is really convenient, public transport is excellent. Parking was a bit difficult due to reconstruction works. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Martina
Recommendable. archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
As citti hotel is highly recommended. The price-performance ratio. The staff was very helpful We would book this hotel again read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Martin
On the naschmarkt in the center. archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
The hotel lies for our purposes ideal. For typical Wien-tourists but also. Not right in the center, but it is still within walking distance and we must, for example, the viennese naschmarkt cross. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Masayuki
Between buildings archived
  • Hotel not recommended
  • Singles
  • Business trip
  • December 2013
All shops close by 9PM around the hotel. No subway station in the walking distance. Rooms far away from the reception. Old looking hotel building in a poor residential area. Tourists would be disappointed. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    1.0
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Mathias
Absolutely recommendable city hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2013
I am a travel agent with a group to Wien traveled and am in this great hotel experienced. Since i was already several Holiday Inn knew and this than 4 stars hotels generally recommend, we have us due to the location and the reviews for this hotel, and that is a very good choice not prove should. We were in the very spacious superior rooms. Although some rooms facing the street, the road noise as good as nothing noticed. Cleanliness and especially the service is absolutely seeing, the breakfast was plentiful and tasty. read hotel review
  • Room
    6.0

    The superior room! Size, furnishings and colours are totally successful. Everything seemed new - we loved it!

  • Gastronomy
    5.0

    The breakfast was very tasty and sufficient. This is a city hotel - but the choice was rich. If you didn't find anything there it was your own fault. The only drawback - the breakfast room is quite small but it is further completely renovated and at a solution - i am looking forward to the final result.

  • Service
    6.0

    We stayed with the group a tour made. Although the front desk is very busy was (all arrivals were just manner - it was the first weihnachtsmarktwochenende ) one has the time and it took us very nice the hotel shown. As guests from India and various fulfill countries were represented, you could very easily see, that the front desk all international guests with very good english could.

  • Sport & Leisure
    0
  • Hotel
    6.0

    I am a travel agent with a group to Wien traveled and am in this great hotel experienced. Since i was already several Holiday Inn knew and this than 4 stars hotels generally recommend, we have us due to the location and the reviews for this hotel, and that is a very good choice not prove should. We were in the very spacious superior rooms. Although some rooms facing the street, the road noise as good as nothing noticed. Cleanliness and especially the service is absolutely seeing, the breakfast was plentiful and tasty.

  • Location
    6.0

    The location is ideal and the good extensive transport in Wien with bus and underground is good everything to reach.

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