Hotel Swissôtel The Bosphorus(5 stars)

Bayildim Caddesi 2, 34357 Macka Besiktas Show map

Average rating

40 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.6
  • Location
    4.8
  • Food and Drinks
    5.8
  • Sport & entertain
    5.6
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24 hotel reviews in Englishsorted by travel date
Stefan
A top class hotel with excellent service
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
This hotel deserves its 5 * without 'ifs and buts'. It is already getting old and at the one or another body lacks color or the furnishing is no more 'up to date'. But everything is clean and of good quality. The service and the kindness of the staff is really perfect. Would definitely again check-in there. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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Kathrin
Gorgeous, even less a hit!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2012
A hotel, that in its size never a feeling the mass processing leaves. There were daily conventions, nevertheless the staff is trimmed on personal friendly care. Excellent the 5 o'clock tea in the lobby, the breakfast buffet and the restaurant at all. The zimmerelektronik on a panel was not ideal, because susceptible to breakdown, but the services was immediately on the spot. For tourists we have the shuttle bus to the center missed, as well as somewhat more detailed information, for example to istanbulcard. Ideal would be, you could this in the hotel relate. The information, that the translation nearby ... is suggests, that the concierge never there walking. Furthermore is the consultation rather a fortune, if you just returned on duty. A concept did not recognize. Surprising with the wonderful panoramaliftfahrt and never seen, but when especially good experienced detail, -the einmalgebrauchs -toilet brush. Last but not least to mention the best empfangsconciere, the for us set in has, when the private airport shuttle left. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Tom & Marion
Perfect luxury
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
Excellent hotel in Istanbul. Was not free as world leading luxury hotel excellent. Had a premier corner room in the east wing, the highest floor, with a view of the park - a riesenhaftes pleasure. The perfection is in the detail. Breakfast really good, staff also. Just very recommendable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gabi
Luxury and top notch service in great hotel
  • Recommended hotel
  • Families
  • City break
  • May 2012
Hotel staff is efficient, very friendly and helpful. The concierge's recommendations on best hamman in town were spot on, similar to his restaurant tips. The hotel was full during our stay, but the ambiance and service levels did not deteriorate at all. Bordered on the river, the views are spectacular. We will definitely stay here again on a next visit. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Jochen
Foreign eighties, modern interior
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2012
The hotel overwhelmed already when entering the lobby with a fabulous view of the Bosphorus. Large entrance hall with large glass and inviting places to sit. Large and bright rooms with all comfort a 5 star hotel. You can even pillows after choice delivered to your room. The swissotel is one of the ' leading hotels of the world' belong and it is accordingly also at. Only one negative and already often mentions is the location. To next tram stop is good and happy 15 minutes on foot, and the footpath the Taksim is not less, but this by ugly ... Suburbs and bad passierbare pavements leads. Also one finds in the immediate vicinity no options for shopping. Despite all a recommendable hotel! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    3.0
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Tijen
At the second glance a very good hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2012
The hotel seemed from the outside only once nothing special impressive modern or. In the hotel will you then however a better informeth. The meeting rooms, as well as the dining rooms and rooms are very nice, clean and modern. There was a lot of value on friendliness put, the staff are very attentive. I would the hotel immediately recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christian
Leading hotel! Serviceminded luxury hotel.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • November 2011
great hotel experience. Can only be recommended. Great service, spa, and breakfast. Despite Western chain (swissotel) local facilities and service. Location wonderful, old town and some of the most important quarter within walking distance. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rüdiger
Rich is located on the banks of the Bosphorus river
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2011
This hotel, with a magnificent view of the Bosphorus, offers everything you need for a clean stay. You could enjoy wonderful. The hotel is located on a steep slope, consists of an East and West tower with 16 floors. At the top of the West tower is a bar with a fantastic view of the city and the Bosphorus. Otherwise, the hotel is 600 beds, due to its hillside location somewhat confusing: our room was in the 5 ten floor three floors above the pool but one floor below the lobby. Although it was a Swiss hotel, the staff spoke ... almost exclusively in English, which is often difficult Asia sturdy staff to understand. A problem in the rooms available at the desk. Whenever you turned the air conditioning down, the light shone on, which was a bit annoying was. The double bed had only one, although large, down duvet. All in all, seemed like the hotel manager and ancient for participants to be suitable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Reiner
If you like it
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2011
5 star bunker something out of the way from Taksim. Room perfect with all the amenities, very large bathroom, had room with view on the garden, also beautiful location has not so I. well fallen since you always with the taxi must. Reception and front desk very friendly and tried very hard. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Anja-Gabriele
A dream in Istanbul archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2010
We spent three wonderful days at the swissotel in Istanbul. The staff is very friendly and tried hard. Without, that we had done it before (Executive business rooms booked last minute on booking. com), could we the fantastic with view over the Bosphorus, the lounge. There was a breakfast and all day snacks and drinks. Since we have, of course, to explore the City wanted we had only used this privilege in the evening-a wonderful retreat after a busy day. We also found to lack of time unfortunately no opportunity, the great Spa and the beautiful outdoor swimming pool. Maybe ... next time. The rooms were very spacious and with a unique view (on the Windows a divan-lovely!) on the Bosphorus and hagia Sofia. The only drawback was the US after three days no consistent decline central operation of the light and the air conditioning. (We were but very detail, perhaps we were not very receptive upon arrival at three o'clock in the morning. But at least the bedside lamp should be switched on separately from each bed. The concierge desk in the business lounge provide us with great tips about the city and advised us, after a small walk to convience tram river in the old town. We would definitely recommend this for a bit real Istanbul to socialise and given the infinity traffic jams, from the hotel prima watch. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Claudia
One of the best hotels in Istanbul archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2010
The hotel is one of the "Leading Hotels of the World", is not necessarily very appealing from the outside, but inside it is a highlight! The very large lobby with panoramic views of the Bosphorus is great. Everything top clean and neat, staff very friendly and helpful. Safety is the guiding principle, for example, every car that drives onto the courtyard, is illuminated from underneath. Internet costs 19 euros per day - far too expensive! read more
  • Room
    5.0

    The rooms are spacious with great views through a huge window in front of which is a chaise-longe. They are also very clean, but as mentioned in some other reviews, a little worn.

  • Gastronomy
    6.0

    There are several restaurants in the hotel, which we have not visited. In the lobby a delicious patisserie buffet with tea and coffee and live music on Satursdays and Sundays. In addition to this, the views of the Bosphorus - a dream! Next to the hotel entrance is an in-house patisserie with Swiss sweets. Breakfast is also very great - everything your heart desires and you still do not get bored after one week.

  • Service
    6.0

    The staff are really friendly and helpful, speak Turkish and English.. The room was always cleaned during the time when we were at breakfast. In the evening the beds were uncovered, you got the hotel's own "newspaper" for the next day and a Turkish bedtime sweet.

  • Sport & Entertainment
    6.0

    The spa area is absolutely AMAZING and if you do not visit it, you really miss out, in my opinion! It is actually independent from the hotel and is called "Amrita Spa and Wellness" and is among the best in all of Istanbul. For hotel guests absolutely free of charge (except massages and personal training). There is an indoor pool, a jacuzzi and several gyms, which are mixed for women and men. The actual spa is gender separated. Both have a hammam (Turkish bath), a bio sauna, a normal sauna and a steam room. Plus several tropical showers with light effects and a relaxation room where you relax on water beds under a starry sky. You can drink mint water, read and listen to music on headphones. There are also foot baths, hot and cold. In each cabinet are slippers, bathrobes and towels, as well as a bag for wet bathing clothes. The staff here are also very friendly, helpful and attentive. If you've been here once, you'll come back every day! Total relaxation!

  • Hotel
    5.0

    The hotel is one of the "Leading Hotels of the World", is not necessarily very appealing from the outside, but inside it is a highlight! The very large lobby with panoramic views of the Bosphorus is great. Everything top clean and neat, staff very friendly and helpful. Safety is the guiding principle, for example, every car that drives onto the courtyard, is illuminated from underneath. Internet costs 19 euros per day - far too expensive!

  • Location
    5.0

    The hotel is exceptionally located. You can reach all sights by taxi and totally fast (unless there is a traffic jam - rush hour). In about a 5 to 10-mins walk (uphill from the hotel) you're in Nisantasi (by taxi 4 TL), an absolutely exquisite and very, very nice neighbourhood. There are both noble shops (Prada, Chanel, Hermes, etc.), and chic cafes, bars and restaurants. Worth a visit!! It is really super nice!

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Melanie
The roof terrace alone is worth the trip! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2010
A wonderful hotel in the heart of in Istanbul close to the ferries over the Bosphorus. To all attractions either by taxi, the wait in front of the hotel or a walk toward the sea to enter, directly past the stadium Beşiktaş Istanbul and mounts a ferry, or a public transport. Peaceful location with a beautiful pool area, but the every need is met. This is the perfect blend of culture and relaxation. It awaits you: super friendly staff; an amazing roof terrace with a beautiful view over the Bosphorus, with restaurant and bar; a poolside restaurant with garden, clean ... and lovingly well maintained rooms as well. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Paul
The swissotel is dated archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2010
CARSTEN recognised in front of me the wesentlicehn things very well described, (I hate so repetitions.) So I only supplement like to make a few brief comments: The all-singing, all-dancing to flashy swissotel with gigantic lobby and lots of expensive jewelry shops from the beginning of the 90 Ger years has recently been under the Austrian management and there is obviously a lot to do ☺ The so-called 'rack rate' (!) of 800 Euro per room (whether single or double occupancy) No one pays more: The reference can be removed from the closet carefully ☺ The room decor is ... luxurious but slightly dated, -is the wellness area including a huge indoor swimming pool (allegedly) the best of Istanbul. I also think. i was in it! But: Who needs nowadays in Istanbul so much Wellness? The ladies at the business men, who always were underway and some meetings and are therefore not in town like? (We wanted to explore the city and its beauties & attractions) The Location the hotel is gorgeous, if you're going to the view from the rooms Windows or on the breakfast terrace view. This room windows are Gaubenform (triangular) and in most of the rooms have a view on the Bosphorus. The prices for the mini bar and so on including the prices for the drinks on the wonderful terrace in the 16. Floor with a fantastic view over Istanbul and the Bosporus are not suitable for people, those from the taxed money want to have to pay /: A beer, about 0.3 liter = 15 lira = about eight currently euro ☹ The hotel is from the time, where economic crisis was not discussed and that you somehow quite clear. The garden with the Swiss 'chalet ' at the slope is large and impressive. The breakfast buffet is a dream & extremely wide. But unfortunately only until 10,3 o clock ☹ Who is 10,28, rebuked by ☹ Around 10,4 O will be cleared in an indecent hurry! A shame for a five-star superior hotel from the good old days! But it is precisely with its numerous meeting rooms for business at the time planned and for hotel innocent tourists, visit the Istanbul, aporematisch. Conclusion: if a value of less than EUR 325 can get (breakfast included understands) should worry stay here. otherwise it is in Istanbul (Taksim or Pera) plentiful operational native. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
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Alexandra
A great hotel in a fantastic location archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2010
By. 30,04-02 May 2010 I was at the swissotel the Bosphorus to guest and I felt very comfortable there from the start. The outdoor area looks very smart. After the revolving door in the entrance hall, its just to see, how great this hotel. The room was very large, very clean and tidy and the bathroom was very well maintained. The view of the hotel is beautiful, as it with a direct view of the Bosphorus (as the name suggests) was built and the panorama Windows system contributed to it. The garden area was very nicely arranged and the ... pool area was well arranged, but most of all, clean. I would not hesitate to go there again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Torsten
Really recommendable. archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
I also we can only and supplements fully equipped, particularly the contribution of Carsten just, what I want to describe in detail. Only so much: At check-in there was a problem with our credit card (with the problem was rather in technology there). There was, however very very patient with us. As compensation we were given a very nice room and a small vase of fresh flowers on this. All special requests were immediately fulfilled. The breakfast was great. Rich, high-quality selection with daily changing Turkish delicacies. Fast Service! Apparently in comparison to other guests were we pointed out, that ... the freshly squeezed pomegranate juice at extra cost. The room staff was waiting in the morning in the hallway on the guests, for breakfast. You can't leave the room, was started cleaning up. Everything was reliable refilled: the mineral water, the NESPRESSO capsules (of course included in the price), inter alia, in the afternoon they offered us ice for the mini bar. Also at night stay our beds/replace the towels, new bottled water, turndown, and so on. The sauna area is modern, clean and inviting, however both male and female separately. Another tip: we had long wrestled with us (because of the price) and then we for a corner room with Bosphorus view. You can only recommend to everyone. A fantastic view! Nice spacious room. Furthermore, we had than rate for the Swiss-business deal. For everyone including: first access to the Executive lounge in the 17. Floor (cookies, chocolates and evening cocktails inclusive-No Minibar!). second daily cleaning of two garments, which also excellent worked. Moot point of the hotel: zero German skills of the staff, what you want from a hotel under private English speaking drivers not expected. Conclusion: we felt very Penny and any after cried. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Carsten
Nice, but with weaknesses archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2010
The location of the hotel is very nice. On a hill vis-a-vis the Dolmabahce Palace. It is a very large, green grounds. From the outside this hotel looks like a typical glass-enclosed office building. Very sterile. And before the check-in desk to check-in is achieved first is the taxi at the barrier have undergone a tsa securlty lines: mirror under the car, then first concerns trunk open up the barrier and the Sicherheitspoller down. That all seemed a bit disconcerting. Guests must and after the revolving door through the Metallscanner. And then we read you in a very large open ... light-filled lobby. The rooms are modern and bright. Everything was very clean. Light, air conditioning and "Do not disturb" as well as "make the room" will have an central Masterpanel regulated. Unfortunately there is no information at the check-in or description in the rest. So, learning by doing! We had breakfast in the price. Was very rich. The service however there is lot. But more about that later. The guests during our visit come from all parts of the world. Very international. read more
  • Room
    5.0

    We had two lovely, big rooms with great views of the Bosphorus. Modern equipped. Good beds. Also, in the bathrooms were all available. Nespresso machine is a nice GOODY. We wanted to original Turkish coffee and tea. Negative: The rack rate for the internet 19.50 Euro is way too high. As other 5 star hotels international with example. Also the Stundentarife do not reflect the competition. The best hot spots in the city. And the hotel is very loud. My only caution from the minibar was as usual. The prices are extortionate.

  • Gastronomy
    6.0

    The breakfast buffet was rich, fresh, it was refilled quickly. Omelets and pancakes were freshly made. Very tasty. Otherwise we ate at the Turkish hotel restaurant "NAZ". Great introduction in the Turkish cuisine. Very good service with much elaboration especially appetizers and a great recommendation for a Turkish wine. Dewr price was very high. But this was the first night in Istanbul worth it. However, if you look on's money should look at the prices before.

  • Service
    3.0

    The staff are all very friendly. There was a lot of smile. Unfortunately the foreign language skills are not the best. Clear, at the front desk, from the concierge, at the bar in the lobby and restaurants speak good English the responsible. They also include any servicing depended on the head of the. The service staff was often overtaxed with language skills. Two examples: breakfast we got without asking and two glasses explanation freshly squeezed pomegranate juice. We thought but nice. The first mouthful and prompt was a bill on the table. £5.50 For juice, along 15 Euro. It is much! When I requested for of the lady at the Frühstückseinlass-control and at the front desk there only shrug. It didn't work! Also: even during we were in a very friendly gentleman wanted to start with the cleaning. We told him he should please in five minutes stay there again. He started in the adjoining room. Before we went we turned on the green Leuchtknopf "make my room". When we after 6 hours from the sightseeing tour was returned nothing happened. But then on our complaint was very quickly. In a Arbeitszeugnis would: "tried very hard. "

  • Sport & Entertainment
    6.0

    Very nice and large spa. Also a large indoor pool to work out with. A top-fitness room, also with personal training, as well as many workout deals, for example. Yoga and aerobics. In addition sauna, Turkish bath and salt-steam room each separated for women and men. The large outdoor pool we could only admire from our room. Was not too cold. But I looked in, and it looks great. Beach chairs were indoor enough there. Water and fruit are available for free.

  • Hotel
    5.0

    The location of the hotel is very nice. On a hill vis-a-vis the Dolmabahce Palace. It is a very large, green grounds. From the outside this hotel looks like a typical glass-enclosed office building. Very sterile. And before the check-in desk to check-in is achieved first is the taxi at the barrier have undergone a tsa securlty lines: mirror under the car, then first concerns trunk open up the barrier and the Sicherheitspoller down. That all seemed a bit disconcerting. Guests must and after the revolving door through the Metallscanner. And then we read you in a very large open light-filled lobby. The rooms are modern and bright. Everything was very clean. Light, air conditioning and "Do not disturb" as well as "make the room" will have an central Masterpanel regulated. Unfortunately there is no information at the check-in or description in the rest. So, learning by doing! We had breakfast in the price. Was very rich. The service however there is lot. But more about that later. The guests during our visit come from all parts of the world. Very international.

  • Location
    4.0

    The Dolmabahce Palace is right on the doorstep. Within 5 to 10 minutes downhill leisurely pace. For all the other landmarks should be a taxi or you can take the tram to the Palace below. The descriptions of the tour operators, that it is only 5 minutes walk to the pedestrian area be we can only say: If it's famous Istiklal Caddesi is then at least 45 minutes walk. The says even the hotel. By taxi depending on traffic the starting point Taksim 10 and cost approximately 3 - 5 euros. taxis were very cheap anyway in Istanbul. With a little sense is small supermarkets in the surrounding area.

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Nicole
Hotel with fabulous ambience archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2010
TOP Bookable at the best half pension as the food in the evening costs 75 Euros per person so my advice pay more because the food was stunning. read more
  • Room
    6.0

    Top! Large.. Clean ... Lots of extras ... Everything with a remote control use ... Own Nespresso dishwasher wasn't working right on the room ... So take caps would be safe advisable the I don't know what the price would have been but not cheap was the price of the mini-bar are really heftik.. 1 bottle costs 7 € were included 15 €

  • Gastronomy
    6.0

    All Spezielitäten top chefs from all over the world, the food was always of a chef vorgekostet have never stayed in Turkey as a good food as in this hotel there was something for everybody. Very rich buffet. But careful also !! Dinner not included. 75 Euros per person even drinks are terrific a coke 7 €

  • Service
    6.0

    Service is absolutely great whether at the reception, lobby, dining room or spa area they are all polite and nice but unfortunately spoke only English, unusual for a Swiss hotel. Otherwise for Turkey really top, the service and also very gesplegtes äusseress all employees.

  • Sport & Entertainment
    4.0

    For summertime, there is both a huge outdoor pool. Spa area very nice swimming possibility was given cost of Turkish bathroom 60 € massage - 1 hour 100 € was very expensive. otherwise the wellness area is free with fitness center

  • Hotel
    6.0

    TOP Bookable at the best half pension as the food in the evening costs 75 Euros per person so my advice pay more because the food was stunning.

  • Location
    4.0

    it's more of the area's difficult to describe walk directly onto the main road are certainly 10 minutes downhill and all that means being understood also all mountain on so rather with the taxi there as it is very high. Food options within zero's everything with the Tai possible. Location but very quiet and no noise

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Raphael
Very nice hotel, if a little shabby archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2009
A very nice hotel which however old. The Spa area is quite excellent. If the hotel area (especially the room) somewhat renovated the hotel would absolutely the best! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Martin
One of the best hotels in the city archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • November 2009
Security, friendliness and focus on the guest. The location is outstanding and the view over the Bosphorus is breathtaking. Above all if one is only briefly in the city, it is the ideal starting point. The service is class, it will be invaluable tips, taxis organised, if you wanted also a limousine service is available and and and. Next time this hotel again Istanbul guaranteed. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Manuel
Rooms are very clairaudient, in need of renovation archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • September 2009
Doors in the room made visible column-made clairaudient. From the outside the hotel urgently needed renovation, lobby is nice and has a great view. All rooms have only a bosporusblick, if you were right by the window. toilet glasses looked totally worn. There are better hotels in Istanbul read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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