Hotel Grand Palladium Punta Cana Resort & Spa^{(4.5 stars)}

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

4.0

Condition of the Hotel

5.0

General cleanliness of the different areas

4.0

Disabled-friendly

5.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

4.0

Other leisure activities available

6.0

Size of the bathroom

4.0

Cleanliness & linen change

2.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

4.0

Quality of food and drinks

2.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

2.0

Competence (handling complaints)

1.0

Reception, check-in & check-out

1.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

3.0

Quality of the beach

4.0

Overall condition of the pool area

2.0

Child care or playground

4.0

Family friendliness

3.0

Condition of the Hotel

2.0

General cleanliness of the different areas

1.0

Proximity to shopping areas

1.0

Distance to the beach

5.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

1.0

Other leisure activities available

4.0

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

5.0

Other leisure activities available

5.0

We had booked a junior suite and were satisfied with it. The size the only it was perfect, the condition was alright. It has everything worked perfectly, air conditioning, mini-bar, jacuzzi. There was also a coffee maker, which we didn't use it. But we have to say the the room next door a door (it was locked, but no idea why they are there) and you almost every word could hear.

There are 8 restaurants in the property. We were 1 times in the italian restaurant, however, we were the food not convinced. Then we were each evening at the buffet, there was every day another theme nights. The food here was delicious, you had a wide choice. For breakfast the selection was also good. And every day of course there was always so many fresh fruits! In the afternoon you could eat in the snack bar at the beach, there was but unfortunately always the same food... Only Hot Dog, burgers, fries and salad.

The friendliness of the staff must be stressed. Even without giving any tip were all very attentive and very pleasant! It was always a lot of laughs, dancing and singing. On arrival it rained, and the first room in which we arrived was totally underwater. The bell boy then reacted immediately, from the phone right the front desk called and then in a new room brought. We were thrilled the everything worked well! In the hotel almost only spanish & english spoken. Now and then a word of german. The cleaning of the rooms was fine, the mini bar was every day with water, Cola, Cola Light, Fanta, Sprite and beer filled up. Very annoying, however, are the schmuckverkäufer, the from and to their stalls of the lobby, by the pool, the restaurant etc. Build. They are really very pushy...

The pool always a very clean impression. We could every morning watch how he cleaned. The pool bar looked ok from, we however not used. The beach is served each morning from the sea-grass cleaned. Chairs were also always! The beach was also very nice - like in paradise:-)

The hotel is surrounded by a large, very nicely laid out garden area. Everything is like a small village with a few shopping possibilities. Everything a little to explore the midget train, the every couple of minutes, use. Everything has a clean and well-kept impression. In the lobby there is free wi-fi. It were many russian, spanish, american but also some german tourists in the hotel. Average age was mixed.

The distance to the airport is approximately 30 minutes. For excursions is the location also ideal, to bayahibe about 45 minutes drive, after higüey about 50 minutes. From our room we had 2 minutes on foot to the beach.

Size of the bathroom

4.0

Cleanliness & linen change

1.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

1.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Child care or playground

2.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

5.0

Condition of the Hotel

3.0

General cleanliness of the different areas

3.0

Proximity to shopping areas

2.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

3.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

3.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Size of the bathroom

3.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Other leisure activities available

5.0

Our room was big enough. Unfortunately the furniture already very worn. Tv, air conditioning, mini bar, jacuzzi and so on as well as the specifications in the catalog. We had a deluxe room with a view of the garden, you could however laterally also easily behind the palms the sea see.

The restaurants you could all use. Only the theme restaurants have a blemish. You can only food if you reserved, or much time bring along a buzzer to get, the answer is, whether a table becomes free. If you then as we, has pitch, a royal tourist and takes the table, because it is a golden bracelet and you have to wait again. Around a table to order one should also about 1 hour of waiting period. Here the hotel should let a better solution break in. Otherwise the food was good. One had a wide selection. Christmas and new year's eve was the restaurant of the finest quality herausgeputz. The was great. The best for my daughter was the softeisautomat, the from lunch available has been made. Great was also the sports bar, here you can 24 hours long food, drink and billiards and Kicker play.

The service was to start good, about 5 days. Then he left after. That means the plates remained at the table and stacked. Of al i these remove yourself, i was reprimanded. The hygiene is excellent. Before you a restaurant entrance, you had to always disinfect your hands. In the lobby are from time to time also servers been, but also the only one zweiters time has come, if one to tip gave. So we in this hotel for the first time learning. So much tip we have still never used. The rooms were always cleaned properly, but also here the service in the last 4 days to. For example i had to always towels get, times 2 large, then a small. As soon as one tip hinlegte, but worked. Always a clear message. The mini bar was regularly replenished. Unfortunately, in the last week Coca Cola ran out and gave it only Coca Cola lite. In the all in all were the service staff friendly and tried very hard.

The animation at the pool was very loud. That is why we are in the afternoon always on the sea. That was simply magnificent, high waves great sand and palm trees. Only the loungers may partially be restored, since these are very worn and you back pain gets. The pool was large, but also were missing here in the field of water aerobics many tiles. Here my daughter also injured. The pool bar has already gotten a bit old, everything was rusty but the service was kind. There were showers at the pool, the worked perfectly.

The hotel complex is a green oasis. Large and well-kept. You can in every restaurant the hotel eat. In the lobby there is free wi-fi. The guest structure are predominantly russians, then the spanish and americans and a small part were germans and austrians. There the complex very big is, there is a train in 25 minutes. The grounds are very well-maintained and it is also always undertaken.

The hotel is about 30 minutes away from the airport. The beach is right next to the hotel and in the area one of the most beautiful. On the complex there were small shopping possibilities, but very overpriced.

In bavaro we had a junior suite, very nice spacious room, newly renovated. In the royal area we had a royal suite, very elegant.

Always freshly prepared and huge choice

The staff is very friendly, we did tip, because we were content. You are dependent on tips, but not shown, was always a smile to see.

We have wonderful days in bavaro hotel, a big thank you at Samuel for the good german and for its support. After a week we got a upgrade for the turquesa royal suite, which is really recommendable. Also a thanks to Samuel.

Near the airport, 30 minutes transfer. A beautiful palm tree.

Very spacious and always clean. Of course not with the bed from home comparable. Nice bathroom with a bath, a bit low water pressure but there is water. Truthfully: who spends on vacation gladly already his time in the room than necessary?

The food was like in cockaigne. Top quality always fresh and very a wide choice of all buffets. 8 different theme restaurants where always a table was free (up to 20 minutes to wait). All areas extremely clean and if something on the floor should are immediately 2 man to the place around to clean. Tips of course you could gladly but there is no the attention or waiting!

The staff's hospitality it cannot be topped. It is always singing, dancing and laughed. Never a hint for a tip made. Mainly spanish and english spoken, some could speak a bit of german. The room was very clean and in the fridge were daily fresh drinks in. Beer, Cola, Sprite, Fanta and water.

The animation is also very imaginative and fun. At any time you are obliged to take part. Pools are 4 to find the all a great water quality and also enough chairs and umbrellas offer. Private kids club is also available and the little ones are there in the best hands.

An extremely large and very well maintained facilities resembles a small village with all possibilities. Sport, walk, walk, walking, shopping or cycling. Exploring flora and fauna or just animals.

The location is very nice. Short trip from the airport and also to certain excursions a stone's throw away. After a hearty walk at the beach, we were sure the this hotel the most beautiful beach section has. 5 minutes in a nearby village, 10 minutes to the shopping center (shuttle complimentary ), 25 minutes to the airport

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Distance to the beach

6.0

Other leisure activities available

5.0

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

3.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

4.0

Competence (handling complaints)

2.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Disabled-friendly

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

3.0

Restaurants & bars in the area

3.0

Other leisure activities available

4.0

The rooms, I had a jr. Suite. She was great, large and comfortably furnished. The furnishing itself did not realistic wishes open. Of course, like you always a 60' flat and bezahlfernsehn in all languages around otherwise. The is however utopian. We had 2 tv a with the sofa and the bathtub and the other at the bed. The was perfect, television and jacuzzi bath tub are. Great experience! The mini bar was every day filled and was in the all inclusive included!

As mentioned before, the culinary supply no wishes open. Thanks to the good and great food I during the 2 weeks despite much movement 3 kilogram weight. Everything was simply much too delicious and attractive. There is on the grounds 3 buffet-style restaurant, 9 à la carte restaurant, each of another issue (japanese, steak house, Italian, brazilian, fish and seafood, mexican...) and a sports bar in the 24 hours meal gives.

The service left nothing to be desired. The room was every day fully and properly cleaned and prepared. The towels have been lovingly to figures and decorated with fresh flowers decorated. The staff were very friendly and accommodating. Even if the language spanish. You could without any problems also communicate in German. Much even spoke fluent German. Especially the waiters possessed very good language skills. The average dominicans was very friendly, the offer for children every age was no wishes left. I even no children but what I saw and heard, convinced me that I in any case my own children with puppy will.

The offer on the day, various types of ball sports, aerobics, dancing and games. The entertainment team animated and liked to wish. In the morning, the party is on beach sections and in the afternoon at various pools. You can both by make, as well as watch and has a lot of fun for everyone. The diversity at pool and at the beach is wonderful and nice. There are many (enough ) loungers in the sun, as well as in the shade. Also pay attention to that the typical loungers-reserve-syndrome no introduction holds. So you can also ausschlafe and get nevertheless a space. Who still reserved and then hours not to its place is you could also you a new towel to procure, eil cleaned up. Which very good I found, there I always gladly somewhat longer slept in and not having to worry about the same all the beach chairs were occupied.

The hotel is a complex in size a village. The area is wonderful, green, varied, has lots of different corners. It is everything with love and much trouble well maintained and very clean kept. The all inclusive program is a real all inclusive with 24 hours all around package. There are 3 large buffet-restaurants with daily changing offer countries themes. At lunch you could also either what snacks or in a restaurant go. The evening are still 9 à la carte restaurant available where for every, really every was anything, that his taste meeting is. The staff is always friendly and tries its wishes from the eyes.

With the taxi, what without hesitation could take, you need 20 to 25 minutes from the airport from and the hotel. The beach is very beautiful and very long. From end to end you need 20 minutes on foot. Those of the country want to see or wanted to experience something, but is also provided. One can book locally for almost every taste a trip to book. The directly at the complex adjoining place bavaro mirror also something the dominican life.

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

3.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

3.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Disabled-friendly

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

6.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

5.0

Other leisure activities available

6.0

Size of the bathroom

4.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

3.0

Size of the room

4.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

1.0

Reception, check-in & check-out

2.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

2.0

Quality of the beach

5.0

Overall condition of the pool area

4.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

5.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

3.0

Restaurants & bars in the area

3.0

Other leisure activities available

4.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

4.0

Distance to the beach

3.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

6.0

Other leisure activities available

4.0

In addition I must actually nothing write, as we heard about renovation works 'booted out' were, that means each of the now there is, will probably a new room received. But everything was working and this is for us the main thing.

Per: everywhere very tasty and everything was beautifully decorated. Particularly the breakfast with its delicious cakes, fresh milkshakes and fine omelets was great. Countless restaurants, beach bars and bars left no boredom or even empty stomachs arise. Everything originalspirituosen the really tasty cocktails and longdrinks were processed. Cons: sometimes no only vegetarian dish on the menu, not even the japanese.

The service has in some areas unfortunately very neglected. I do not want the complete staff judge negatively, as it is also very many hard-working, friendly and able assisting returns; a really big part of the staff should in the service area urgently training. Per: the rooms were always tip top cleaned, sometimes our pool or bedroom with flowers which was very nice and now and then there was a towel and so did we have a from, which was not that bad. Also the waiters in the restaurants and the bars was often polite and friendly. The dishes were always cleared immediately and the beverages were in a flash brought, really great. Many employees were also to a chat and were pleased, if wiedersahen. Tip gladly and is for us a matter of course. We were even a towel at the beach stolen, a service staff took care of it immediately that, and worried we have a new towel card, it has prevented that we 15 $had to pay, what we really found very nice. Again and again great live music in the lobbies. Also the music the three musicians, which restaurant to restaurant drag make their thing really very nice and for the food for caribbean mood. Cons: We know the dominicans as friendly and good tempered people, but we had to unfortunately often experience, that the employees bad mood and quite unfriendly areas and the, although we this really smiling and friendly gegenübertraten, which we were very offputting. This is probably because of the fact, that some employees at the sight of behavioural changes some guests ( bawling and volltrunkene americans in the pool; or next to the loungers erbrechende people; or people the fully loaded plate again back left; or locals those over the weekend arrived and behaved as the largest animals: piled loudly in the lobby drinks in the face and so on) the mood at the work passes, but it should not be to the downside other customers his. English in the restaurants very little spoken, what unfortunately is, because that should any, at least in 'its small area' control. Since my man vegetarian and is the hotel Grand palladium for menus with vegetarian kitchen advertises, we decided also completely aware for this hotel. But in some à la carte restaurant if you wanted nothing of such a card know, in other whereas already-we in any case understood this' concept ' not. Which disturbed us much was the annoying salesman at the beach. None were pushy but honestly 20- 30 times per day ' no gracias' to say was very annoying and carried not for relaxation with. Since many of these sellers with palladiumplaketten walked, we could this kind of verkaufsgebahrens already twice not understand ( that was 2006 not so pushy and in Mexico not at all the case!). What we also a great shame found, was partly the handling of the ' fototieren '. We saw, how a about a meter long iguana with their paws as a lasso again and again around the hips of the photographer curvy was. So what? Our card worked within 11 days five! Not, this meant for us, that we every time to the front desk and the maps again to reprogram had to leave. The 5 time in then, three days before departure we were at the front desk told, that we our room leaving need, since these to be reconditioned is. We were previously no message or similar. Is you with customers to? As we unpacked our suitcase and ran swimsuit on the front desk. When we arrived there were again about 20 disgruntled persons with the same problem. Furthermore was this day of departure ( sunday) the locals, the loudly by megaphone in the individual buses' loading ' were. After over an hour in suits at the front desk were we were given a free upgrade to a swim-up suite in the royal suites-then began finally our vacation – we had peace, no animals and able, as well as friendly staff.

Animation and gym we didn't use. Entertainment in the evening via live music was great. Pool nice large and clean with a swim up bar.

Since we had already had 2006 our honeymoon in this hotel spent and we also last year in a palladium hotel in Mexico 'vacation' and both vacation really beautiful was, we decided this year but, our holidays reviewed in Grand Palladium Punta Cana to spend. Per: still a wonderful green area, which always of industrious gardeners maintained. Cons: you can tell, that the hotel has gotten old, that didn't bother us any further however. We were amazed there, that our vacation opposite 2006 to 150 Euro per person less cost, what we shortly after our arrival promptly the' explanation' got. In our opinion was here clear the costs saved (more for the waiters). The guest structure has also the down side developed what we for example the drinking to excess can be seen some guests fasten; this was 2006 and in Mexico not the case, or we had at this time simply lucky. The restaurant and the lobby the gppc were the whole two weeks of our vacation because renovation works closed and we had to the facilities of the palace use-which for us was however not further bad.

Per: the location of the hotel is in our opinion the best of all three hotels within the complex. This therefore, because the gppc from three buildings, all of which directly at the beach are. For example in bavaro can the ways much longer to the beach be, as the buildings much extensive spread. The beach and the sea are beautifully and the sandy beach invited to long strolls. The beach is otherwise regularly of seaweed exempt, which very pleasant was. The hotel complex is only approximately 30 minutes out from the airport, what we found to be very positive was.