Hotel Grand Palladium Punta Cana Resort & Spa(4.5 stars)

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Average rating

5.1/6

282 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    4.9
  • Location
    5.2
  • Food and Drinks
    5.4
  • Sport & entertain
    5.1
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130 hotel reviews in Englishsorted by travel date
Antje
Good hotel directly on the beautiful beach.

  • 4.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2013
Good hotel with excellent food directly on the beautiful beach. To the hotel would i directly again go. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Britta
Everything ok; could be better, but not for the price

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2013
The hotel is directly at the beautiful sandy beach. There are enough chairs on the beach or by the pool; if the there discarded towels away ☺ The pool was always clean and is enormous ; our room was also absolutely okay. As well as the food. It was always something there for everyone and the staff has always tried hard. Who for this price complained, should it more expensive book. So we have booked at home not a choice every day. We liked it. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Renate
Dream holiday

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Great vacation, at the beach perhaps a little too loud music, reception super maids great Only with the steakhous we were not at all satisfied. Great walks at the beach and into town. We will be back read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Jirina & Rüdiger
Albtraumurlaub

  • 2.8 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • January 2013
We were very disappointed from the this hotel, very unfriendly, meals were partly not enjoyable. The rooms are very shabby. We had to the room three times change, in every room was mold and dirt. For us it was the worst vacation. Unfortunately for the time! read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
    Child care or playground
    4.0
  • Hotel
    2.0
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
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Sarah
Super Karibik holiday - gladly again!

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
The hotel is surrounded by a large, very nicely laid out garden area. Everything is like a small village with a few shopping possibilities. Everything a little to explore the midget train, the every couple of minutes, use. Everything has a clean and well-kept impression. In the lobby there is free wi-fi. It were many russian, spanish, american but also some german tourists in the hotel. Average age was mixed. read more
  • Room
    5.0

    We had booked a junior suite and were satisfied with it. The size the only it was perfect, the condition was alright. It has everything worked perfectly, air conditioning, mini-bar, jacuzzi. There was also a coffee maker, which we didn't use it. But we have to say the the room next door a door (it was locked, but no idea why they are there) and you almost every word could hear.

  • Gastronomy
    6.0

    There are 8 restaurants in the property. We were 1 times in the italian restaurant, however, we were the food not convinced. Then we were each evening at the buffet, there was every day another theme nights. The food here was delicious, you had a wide choice. For breakfast the selection was also good. And every day of course there was always so many fresh fruits! In the afternoon you could eat in the snack bar at the beach, there was but unfortunately always the same food... Only Hot Dog, burgers, fries and salad.

  • Service
    6.0

    The friendliness of the staff must be stressed. Even without giving any tip were all very attentive and very pleasant! It was always a lot of laughs, dancing and singing. On arrival it rained, and the first room in which we arrived was totally underwater. The bell boy then reacted immediately, from the phone right the front desk called and then in a new room brought. We were thrilled the everything worked well! In the hotel almost only spanish & english spoken. Now and then a word of german. The cleaning of the rooms was fine, the mini bar was every day with water, Cola, Cola Light, Fanta, Sprite and beer filled up. Very annoying, however, are the schmuckverkäufer, the from and to their stalls of the lobby, by the pool, the restaurant etc. Build. They are really very pushy...

  • Sport & Entertainment
    6.0

    The pool always a very clean impression. We could every morning watch how he cleaned. The pool bar looked ok from, we however not used. The beach is served each morning from the sea-grass cleaned. Chairs were also always! The beach was also very nice - like in paradise:-)

  • Hotel
    6.0

    The hotel is surrounded by a large, very nicely laid out garden area. Everything is like a small village with a few shopping possibilities. Everything a little to explore the midget train, the every couple of minutes, use. Everything has a clean and well-kept impression. In the lobby there is free wi-fi. It were many russian, spanish, american but also some german tourists in the hotel. Average age was mixed.

  • Location
    6.0

    The distance to the airport is approximately 30 minutes. For excursions is the location also ideal, to bayahibe about 45 minutes drive, after higüey about 50 minutes. From our room we had 2 minutes on foot to the beach.

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Mohamed
Dream beach with drawbacks

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
The food leaves for european stomachs something else to wish for (special. Vegetarians...) , with all other we were satisfied: dream beach (careful high waves ), very friendly and lots of staff... read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Yvonne
For families with babies and infants unsuitable

  • 4.1 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • December 2012
Cleaning is a foreign word, the constant noise disturbance (animation ) by the pool ( children's pool) nerve slaying, rooms tiny and really shabby, kids had after first night wanzenbisse on the whole body. Food buffet was great, staff very friendly especially to children, beach was great but extremely busy sea, toddlers unsuitable ;-( no excursion possibilities with small children (9 months) Never deserves 5 *, but three stars. ;-) read more
  • Room
    2.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Renate
A facilities recommendable

  • 4.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
A massive hotel directly at the beach, the best price room at the you can't complain about can, friendly staff, varied food. What else could you want. read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
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Janette
Lovely hotel with great beach

  • 4.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • December 2012
The hotel complex is a green oasis. Large and well-kept. You can in every restaurant the hotel eat. In the lobby there is free wi-fi. The guest structure are predominantly russians, then the spanish and americans and a small part were germans and austrians. There the complex very big is, there is a train in 25 minutes. The grounds are very well-maintained and it is also always undertaken. read more
  • Room
    5.0

    Our room was big enough. Unfortunately the furniture already very worn. Tv, air conditioning, mini bar, jacuzzi and so on as well as the specifications in the catalog. We had a deluxe room with a view of the garden, you could however laterally also easily behind the palms the sea see.

  • Gastronomy
    5.0

    The restaurants you could all use. Only the theme restaurants have a blemish. You can only food if you reserved, or much time bring along a buzzer to get, the answer is, whether a table becomes free. If you then as we, has pitch, a royal tourist and takes the table, because it is a golden bracelet and you have to wait again. Around a table to order one should also about 1 hour of waiting period. Here the hotel should let a better solution break in. Otherwise the food was good. One had a wide selection. Christmas and new year's eve was the restaurant of the finest quality herausgeputz. The was great. The best for my daughter was the softeisautomat, the from lunch available has been made. Great was also the sports bar, here you can 24 hours long food, drink and billiards and Kicker play.

  • Service
    5.0

    The service was to start good, about 5 days. Then he left after. That means the plates remained at the table and stacked. Of al i these remove yourself, i was reprimanded. The hygiene is excellent. Before you a restaurant entrance, you had to always disinfect your hands. In the lobby are from time to time also servers been, but also the only one zweiters time has come, if one to tip gave. So we in this hotel for the first time learning. So much tip we have still never used. The rooms were always cleaned properly, but also here the service in the last 4 days to. For example i had to always towels get, times 2 large, then a small. As soon as one tip hinlegte, but worked. Always a clear message. The mini bar was regularly replenished. Unfortunately, in the last week Coca Cola ran out and gave it only Coca Cola lite. In the all in all were the service staff friendly and tried very hard.

  • Sport & Entertainment
    4.0

    The animation at the pool was very loud. That is why we are in the afternoon always on the sea. That was simply magnificent, high waves great sand and palm trees. Only the loungers may partially be restored, since these are very worn and you back pain gets. The pool was large, but also were missing here in the field of water aerobics many tiles. Here my daughter also injured. The pool bar has already gotten a bit old, everything was rusty but the service was kind. There were showers at the pool, the worked perfectly.

  • Hotel
    5.0

    The hotel complex is a green oasis. Large and well-kept. You can in every restaurant the hotel eat. In the lobby there is free wi-fi. The guest structure are predominantly russians, then the spanish and americans and a small part were germans and austrians. There the complex very big is, there is a train in 25 minutes. The grounds are very well-maintained and it is also always undertaken.

  • Location
    5.0

    The hotel is about 30 minutes away from the airport. The beach is right next to the hotel and in the area one of the most beautiful. On the complex there were small shopping possibilities, but very overpriced.

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Nadia
Dream holiday - definitely again

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We stayed over christmas 2012 in the Grand Palladium Punta Cana, it was really a outstandingly beautiful holiday. The hotel and the whole area is clean, very near to the beach located, the buffet is varied and there is something for everyone there. The complex is well structured, the big buffet-style restaurant, front desk, pools etc. From nearly all rooms can be reached quickly and easily. The casino we only twice just to the pastime use it, the small bimmelbahn, however, on several occasions (see drives the whole day always the same round on the complex and is ideal for ... all 3 hotel complexes to explore). The toilet and the shower unfortunately very small held, as a comparison but there is a large hot tub in the room, the it makes up for a little bit. The staff were very helpful, friendly and always to späs presented, the created a very pleasant atmosphere and you feel immediately. All in all definitely again. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Elena
Holiday in paradise!

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We have wonderful days in bavaro hotel, a big thank you at Samuel for the good german and for its support. After a week we got a upgrade for the turquesa royal suite, which is really recommendable. Also a thanks to Samuel. read more
  • Room
    6.0

    In bavaro we had a junior suite, very nice spacious room, newly renovated. In the royal area we had a royal suite, very elegant.

  • Gastronomy
    6.0

    Always freshly prepared and huge choice

  • Service
    5.0

    The staff is very friendly, we did tip, because we were content. You are dependent on tips, but not shown, was always a smile to see.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    We have wonderful days in bavaro hotel, a big thank you at Samuel for the good german and for its support. After a week we got a upgrade for the turquesa royal suite, which is really recommendable. Also a thanks to Samuel.

  • Location
    6.0

    Near the airport, 30 minutes transfer. A beautiful palm tree.

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Hilde
As always great holiday the 10. times

  • 5.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
Have me as always in the palladium felt good, am regular and you will be treated as such, late check-out as always well, reception i think very friendly, also especially mr.. Santana from the hotel management a small thank you, look forward to the next holiday in relaxed atmosphere, that is the charm of the palladium hotels! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Alexander
A vacation, where i again go to -world-class.

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2012
An extremely large and very well maintained facilities resembles a small village with all possibilities. Sport, walk, walk, walking, shopping or cycling. Exploring flora and fauna or just animals. read more
  • Room
    6.0

    Very spacious and always clean. Of course not with the bed from home comparable. Nice bathroom with a bath, a bit low water pressure but there is water. Truthfully: who spends on vacation gladly already his time in the room than necessary?

  • Gastronomy
    6.0

    The food was like in cockaigne. Top quality always fresh and very a wide choice of all buffets. 8 different theme restaurants where always a table was free (up to 20 minutes to wait). All areas extremely clean and if something on the floor should are immediately 2 man to the place around to clean. Tips of course you could gladly but there is no the attention or waiting!

  • Service
    6.0

    The staff's hospitality it cannot be topped. It is always singing, dancing and laughed. Never a hint for a tip made. Mainly spanish and english spoken, some could speak a bit of german. The room was very clean and in the fridge were daily fresh drinks in. Beer, Cola, Sprite, Fanta and water.

  • Sport & Entertainment
    6.0

    The animation is also very imaginative and fun. At any time you are obliged to take part. Pools are 4 to find the all a great water quality and also enough chairs and umbrellas offer. Private kids club is also available and the little ones are there in the best hands.

  • Hotel
    6.0

    An extremely large and very well maintained facilities resembles a small village with all possibilities. Sport, walk, walk, walking, shopping or cycling. Exploring flora and fauna or just animals.

  • Location
    6.0

    The location is very nice. Short trip from the airport and also to certain excursions a stone's throw away. After a hearty walk at the beach, we were sure the this hotel the most beautiful beach section has. 5 minutes in a nearby village, 10 minutes to the shopping center (shuttle complimentary ), 25 minutes to the airport

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Marion & Stefan
Partly no 5 stars

  • 4.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We were already 8 times in Dominican Republic. And we would say ' standard in Dominican Republic. Nothing special to point out.'. Breakfast is normal insufficient no scrambled egg, only a chef for omelets roasts must. To the other restaurants the paths are a bit far. The train by the complex drives needs really long and accordingly you have to wait. The rooms are beautiful and partly renovated! Few showers at the beach and if since then broken! The bars are all ok! We now have approximately 1 week here are overall content but already some times better met ... therefore we would not book this hotel again. Are the 1'. Stomach intestinal flu knew we before also not! Excursions: we are diving here. But privately someone posted the Germany comes. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Vanessa
Area ok, food not so good

  • 4.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Nice hotel, the food was but in most places, not very good and boring. We found two à-la-carte restaurant (italian and steakhouse) which acceptable food. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Stephan
Phenomenal hotel, like in a dream!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is a complex in size a village. The area is wonderful, green, varied, has lots of different corners. It is everything with love and much trouble well maintained and very clean kept. The all inclusive program is a real all inclusive with 24 hours all around package. There are 3 large buffet-restaurants with daily changing offer countries themes. At lunch you could also either what snacks or in a restaurant go. The evening are still 9 à la carte restaurant available where for every, really every was anything, that his taste meeting is. The staff is always friendly ... and tries its wishes from the eyes. read more
  • Room
    6.0

    The rooms, I had a jr. Suite. She was great, large and comfortably furnished. The furnishing itself did not realistic wishes open. Of course, like you always a 60' flat and bezahlfernsehn in all languages around otherwise. The is however utopian. We had 2 tv a with the sofa and the bathtub and the other at the bed. The was perfect, television and jacuzzi bath tub are. Great experience! The mini bar was every day filled and was in the all inclusive included!

  • Gastronomy
    6.0

    As mentioned before, the culinary supply no wishes open. Thanks to the good and great food I during the 2 weeks despite much movement 3 kilogram weight. Everything was simply much too delicious and attractive. There is on the grounds 3 buffet-style restaurant, 9 à la carte restaurant, each of another issue (japanese, steak house, Italian, brazilian, fish and seafood, mexican...) and a sports bar in the 24 hours meal gives.

  • Service
    6.0

    The service left nothing to be desired. The room was every day fully and properly cleaned and prepared. The towels have been lovingly to figures and decorated with fresh flowers decorated. The staff were very friendly and accommodating. Even if the language spanish. You could without any problems also communicate in German. Much even spoke fluent German. Especially the waiters possessed very good language skills. The average dominicans was very friendly, the offer for children every age was no wishes left. I even no children but what I saw and heard, convinced me that I in any case my own children with puppy will.

  • Sport & Entertainment
    6.0

    The offer on the day, various types of ball sports, aerobics, dancing and games. The entertainment team animated and liked to wish. In the morning, the party is on beach sections and in the afternoon at various pools. You can both by make, as well as watch and has a lot of fun for everyone. The diversity at pool and at the beach is wonderful and nice. There are many (enough ) loungers in the sun, as well as in the shade. Also pay attention to that the typical loungers-reserve-syndrome no introduction holds. So you can also ausschlafe and get nevertheless a space. Who still reserved and then hours not to its place is you could also you a new towel to procure, eil cleaned up. Which very good I found, there I always gladly somewhat longer slept in and not having to worry about the same all the beach chairs were occupied.

  • Hotel
    6.0

    The hotel is a complex in size a village. The area is wonderful, green, varied, has lots of different corners. It is everything with love and much trouble well maintained and very clean kept. The all inclusive program is a real all inclusive with 24 hours all around package. There are 3 large buffet-restaurants with daily changing offer countries themes. At lunch you could also either what snacks or in a restaurant go. The evening are still 9 à la carte restaurant available where for every, really every was anything, that his taste meeting is. The staff is always friendly and tries its wishes from the eyes.

  • Location
    6.0

    With the taxi, what without hesitation could take, you need 20 to 25 minutes from the airport from and the hotel. The beach is very beautiful and very long. From end to end you need 20 minutes on foot. Those of the country want to see or wanted to experience something, but is also provided. One can book locally for almost every taste a trip to book. The directly at the complex adjoining place bavaro mirror also something the dominican life.

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Susanne
Vacation in paradise? Then here at the grand palladium.

  • 5.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Was already 3 times in this complex, it has over the years to positive developed. It is constantly attached and renovated. You have to remember where you vacation power-standard but completely reasonable and sufficient For a relaxing Karibik vacation. Our rooms were not the newest but functional and clean. The quality and variety of the food and drinks was again super. Especially are all 3 hotels fully Usable, I think that especially great at this complex. Especially the great service in all areas is to be pointed out. I the hotel can in any case highly recommend. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
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Peter
Carribean like pUR

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Great hotels with correct Karibik-feeling. Room, beach pool simply nicer, only, due to the size the 3 hotels very long ways to the various facilities for disabled guests. Regular 'service', as well as and Holdienst with small vehicles could this shortcoming a bit draining. In short: whoever is looking for rest and relaxation, you can leave all stress behind. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Renat
Karibik vacation of the finest quality!

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
To summarize a super Karibik vacation. The fine white sand and the meters high palms at the beach is a real paradise. Food was great and varied. Many excursions. Gladly again! read more
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Heike
Besides room everything OK

  • 4.0 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2012
Before a new guest the room refers should be a check-up to be made! Also country category 5 star Safe did not work, air conditioning dripped from the ceiling, jacuzzi in the room was not, the shower was every time a flood in the bathroom and the maps for the room action from time to time their service not. It took 1 week until the increased complaints improved so much for the first' week of vacation'. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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