Grand Hotel Kronenhof Pontresina(5 stars)

Via Maistra 130 7504 Pontresina St. Moritz View on map

Average rating

600 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.9
  • Service
    5.9
  • Location
    5.6
  • Food and Drinks
    5.9
  • Sport & entertain
    5.9
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325 hotel reviews for undefined sorted by travel date
Etienne
Once Kronenhof,always Kronenhof
  • Recommended hotel
  • Couples
  • Proof of booking
  • Countryside & spa
  • August 2014
The hotel has a lot of class,its history goes back to 1849.It is well situated in the mountans in Switserland,nearby the village of Pontresina.The room is well equiped and verry clean.The staff were extremely attentive.The gastronomic level is verry high. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Alan
Best steak in the world
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • February 2014
Ady, has been producing the best steak tartar in the world for 40 years! Worth going for this alone - but the hotel is a real gem, set in a wonderful part of the Engadin, away from the drama of St Moritz but close enough to enjoy it all. Great spa, too. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Andreas
The best of the world
  • Recommended hotel
  • Families
  • Skiing and winter sports
  • January 2014
We were very surprised of the personal and individual support of all staff members. They realized your wishes before you did. Simply excellent in all areas. The climate in Pontresina was perfect - and the hotel was perfect leaded. We could recommend this hotel every time - not only in winter but also in spring, summer and autumn. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    4.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Andreas
Topdestination in the engadin
  • Recommended hotel
  • Singles
  • Business trip
  • January 2014
One of the best Hotels i have ever been. It's my third trip top this Hotel and every year a great experience. Everything in the Hotel is perfect organized. The staff is very friendly with a high competence. Exspecially the Quality and variety of the Food and Drinks are great. Also the spa is one of the best i have ever visited. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Vivienne
The 'grande dame' under the 5 star hotels in the Engadin.
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • December 2013
Before the rapid high season i visited for business purposes, the Grand Hotel Kronenhof in pontresina. Only the unassuming entrance is, i believe, unique - the driver shall St. Moritz-like directly holding the door, the trolley is wegkutschiert & the luggage delivered directly to your room. The reception was for my taste somewhat sterile - however, i have been told, that from gebäudeschutz -based here nothing is. In the heart of the hotel are various halls - each hall in the own style and different, dochzieht the red thread beautiful these premises. The gästesegment ranged from young to old - ... chic to simple - athletes to gourmets. read hotel review
  • Room
    4.0

    Size and furnishings of the area were very good. Although the hotel has already some years with concerns, is sound and isolation of the best available. In the night was a bit too much heated - therefore the 4 of 6 stars. But all in all very, very pleasant!

  • Gastronomy
    5.0

    In the grand restaurant, dinner can also be enjoyed in the last century. Impressive murals accompany the ridiculously good menu in the evening. Also the generous breakfast buffet is in this chamber, from scrambled eggs with bacon up to tacky rosaroten dough nuts to frischgemachten smoothies offers Der Kronenhof here everything, what the heart desires.

  • Service
    6.0

    Very friendly staff and very accomodating. Very impressed with the supervised games room for children. Every week, Der Kronenhof a kunterbuntes programme for the small guests. The service staff was very attentive.

  • Sport & Leisure
    6.0

    Beautiful spa area with unique infrastructure. With the morning bath could i, at the same time, the underwater music listening and the engadine mountains with waking up watching. A real spectacle! There is also still a great bowling alley - a huge fun for young and old!

  • Hotel
    5.0

    Before the rapid high season i visited for business purposes, the Grand Hotel Kronenhof in pontresina. Only the unassuming entrance is, i believe, unique - the driver shall St. Moritz-like directly holding the door, the trolley is wegkutschiert & the luggage delivered directly to your room. The reception was for my taste somewhat sterile - however, i have been told, that from gebäudeschutz -based here nothing is. In the heart of the hotel are various halls - each hall in the own style and different, dochzieht the red thread beautiful these premises. The gästesegment ranged from young to old - chic to simple - athletes to gourmets.

  • Location
    6.0

    Pontresina is a homely village directly of the swanky luxury village St. Moritz. In summer perfect for all wanderlustigen and in winter great for all winter sports excitement.

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Hans
Stylish hotel for a winter break.
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2013
A beautiful historic building in very good condition. The rooms are well renovated and stylishly furnished. They have expressed a lot of storage space. The kitchen is very good and varied. The service is very attentive and professional. The spa area features a large pool with a grandiose view of the mountains and many different saunas and steam baths. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Rolf & Karin
A wonderful pre-Christmas break
  • Recommended hotel
  • Families
  • Countryside & spa
  • December 2013
All staff were extremely friendly and helpful including the hotel manager, who was very present every day. The food was marvelous and the Christmas decoration outstanding. We had a junior suite with plenty of space and cupboards. The child care was extraordinary, thanks to Laura. Children had their separate dinner at the kid's restaurant and were happily playing until 9pm allowing us to enjoy the delicious food in the restaurant. We have been at other 5-star hotels in the area, but this offers the most friendly service by far, in a relaxed and cosy style. We will return soon. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Andy
Still - good prices
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2013
great stay, the best thing about this hotel is the pool area including sauna and a steam bath. Very friendly staff read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Beat
Great atmosphere and great hospitality!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • October 2013
- excellent value for money - very child-friendly in all areas of the hotel - extraordinary atmosphere read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Hansjörg & Margrit
Unique and recommended hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
Impressive and unbeatable ambiance. Excellent food and attentive, friendly service. Spacious spa area and tasteful furniture. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Barbara
Excellent
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
The Hotel Kronenhof is heaven on earth. We can recommend the hotel and their employees. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Regula
Dream hotel
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
We will always come again (already for the 8 time in) at this dream hotel, where everything is true! The atmosphere in this very tastefully renovated hotel is unique, you feel good in this 5 star hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Domenica
Pure relaxation!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2013
A wonderful vacation hotel with warm, friendly hospitality! The spa, with a large swimming pool and a view of the mountains, leaves nothing to be desired. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Spreiter
A great hotel for a wellness weekend
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
We were taken care of well in the Grand Hotel Kronenhof and can highly recommend this hotel. We regularly used the beautiful spa area and were able to relax there! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Christian
Sensational!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2013
From the room, to the food, to the spa area, to the staff - just great! For us, one of the best hotels in Switzerland... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
Close
Lisajane
Grand Hotel Kronenhof Pntresina
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2013
Great, best in class in Switzerland! Everything is good and the service was worth of a 5 star hotel. We will come again. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Daniela
Perfect for wellness and hiking vacations
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • October 2013
Rooms, spa, food - everything was great! The service leaves nothing to be desired! You need to go there... Not the 1st time :) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ruth
Three wonderful days in the mountains
  • Recommended hotel
  • Couples
  • Countryside & spa
  • September 2013
We spent three wonderful days in the Swiss mountains. The hotel offers a gorgeous view of the Engadine mountains. We specially enjoyed the elegant breakfast and dining in the beautiful Grand Restaurant and appreciated the live piano music in the evening. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Hanna
Grand Hotel with flair.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2013
Nice Grand Hotel with lots of flair. read hotel review
  • Room
    4.0

    We had a spacious junior suite with a view of the engadine mountains. Nicely decorated.

  • Gastronomy
    6.0

    Bar with fat offer of engadine dishes. We stayed at the gourmet restaurant kronenstuben eaten. Highly recommended.

  • Service
    6.0

    The staff was extremely friendly. In addition to german, italian and english spoken. The rooms were very clean.

  • Sport & Leisure
    6.0

    Exceptional pool area.

  • Hotel
    6.0

    Nice Grand Hotel with lots of flair.

  • Location
    5.0

    The hotel is located in the heart of pontresina with a magnificent view of the mountains. A good base for hiking. St. Moritz is in the immediate vicinity.

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Anne
Wonderful visit, excellent customer service
  • Recommended hotel
  • Families
  • City break
  • September 2013
Beautiful hotel in a spectacular setting. The spa is fantastic and even though we only stayed for one night, it was a memorable visit, and we willbe going back there if we possibly can. read hotel review
  • Room
    5.0

    The room was very good, and spotlessly cleaned. The bathroom was large and we had more than enough room for the 3 of us.

  • Gastronomy
    6.0

    We only had breakfast, but this was excellent. The bar is very well-stocked and they also have smoking allowed, so if this is something that you want, then it's an added bonus

  • Service
    6.0

    The best I have experienced anywhere in the world, and I have travelled widely

  • Sport & Leisure
    6.0

    The spa was perfect, and there are facilities for the children there too. The swimming pool is also a good size for exercise

  • Hotel
    6.0

    Beautiful hotel in a spectacular setting. The spa is fantastic and even though we only stayed for one night, it was a memorable visit, and we willbe going back there if we possibly can.

  • Location
    6.0

    Spectacular, and a charming village as well. Wonderful walks and in the winter, fantastic cross-country skiing routes too

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