Hotel Amethyst Lodge(3 stars)

200 Connaught Drive Show map

Average rating

7 hotel reviews

    Rating by categories

  • Hotel in general
    2.0
  • Room
    1.0
  • Service
    2.0
  • Location
    4.0
  • Food and Drinks
    0.0
  • Sport & entertain
    0.0
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4 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Joseph
Worst hotel expericence ever in my life archived
  • Hotel not recommended
  • Friends
  • Countryside & spa
  • February 2011
I stayed at this hotel on friday, february 18, 2011 and had a plan for ice walk in early moning next day. Young boys next door -definitely under 18- started party around 12am and getting louder and louder. screaming, jumping and banging on the wall. Unfortunately, the walls between rooms at Amethyst Lodge is really slim and there is no soundproofing at all. I talked to front desk 4 TIMES (1am, 1:30am 3am and 4:00am) asking to change our OR their room buy they said there was no vacant room. On the way back to my room from ... frontdesk, there were drunken boys/girls trying to talked/threatened me on hall way. The hotel sent security guy to the room 3 times but these boys didn't stop their crazy party until 5:00am. I couldn't sleep at all and screwed up my whole trip. Next morning, the guy at front desk made me really mad and frustrated. I already paid full amount and I wanted only sincere apology from hotel but the frontdesk guy said those young boys were just talking NICELY and he doesn't need to give any apology to us. I stayed 3rd floor and water from both shower and faucet had no pressure and kept changing temparature between freezing cold and burning hot. I gave up taking shower. The carpet was really dirty and smelled bad. Bed sheet was too old and dirty. WORST HOTEL EXPERIENCE EVER IN MY LIFE!! read more
  • Room
    2.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Lisa
Older hotel in a central location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
Hotel was a bit older from the outside not very appealing. The location on the edge of Jasper is very good, it is right next to a well stocked supermarket, restaurants and shops nearby. We left our car in the inner courtyard (free parking) leave and Jasper explored on foot. Our room was a little unusual but divided into big enough for two nights. The room/bathroom was clean, the furnishing nothing fancy but perfectly okay. Free Internet Access. Our tip, a hike of the angel glacier/Edith cavell mount. In the lake under the tongue small icebergs swim. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Jürgen
Good Round Trip Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2010
We stayed during a trip in the amethyst lodge. For a few nights was okay. Particularly to mention was the good food. The staff was friendly, the rooms clean, what more could you ask for? read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Nicole
Adequate for a night archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • May 2010
We were disappointed as we already better for the relatively high price in Canada. The hot tubs are located in courtyard with views of Wood trim and front desk. The balcony was dirty (cigarette) and total the room was quite noisy so to the light-rail. The staff within one day. The balcony For one night it was okay, but we won't be staying there again. read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Service
    3.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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