Leonardo Hotel Hamburg Airport(4 stars)

Langenhorner Chaussee 183 22415 Hamburg View on map

Average rating

208 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    4.9
  • Service
    5.3
  • Location
    4.5
  • Food and Drinks
    4.8
  • Sport & entertain
    4.5
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136 hotel reviews for undefinedsorted by travel date
Rainer
Not recommended.
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • March 2014
Diverges considerably from the well-known standard Hotel Mercure hotels in Germany from. A shame, but i will work me also other hotels look elsewhere. read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.5
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
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Kai
Nice staff, bad bathroom, breakfast was great.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
We booked the hotel over a weekend in the context of a city journey and are all in all very satisfied. The staff was in every area very friendly and helpful - as we have already with the prior notice, when no taxi from the airport to the hotel want to drive. All said, one could walk (alleged 200 m - not true!). However: the hotel has a free shuttle service and will pick you up from the airport and takes you also go back. Really good service in a 9 - sitzer-bus. What we didn't like, is the bathroom ... - this was very old and it was in the (silicone -) joints and in the toilet on the edge plentiful mold, which led to a musty smell in the room. After the air was the smell but way and it was ok. The rest of the room was immaculate. As well as the other spaces, which were very clean (breakfast area, bar, etc.). The breakfast was very delicious and invited to relax. Conclusion: we would definitely recommend this hotel if you arrive by airplane again, as the close proximity to the airport, simply pleasant and luggage not far stairs (a metro station is a 10 - minute walk away and takes you quickly in the city). From aircraft noise we received nothing. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    2.8
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Ingrid
For users to be very recommended.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Great hotel, especially for sleep and fly recommended. The car is for 85 Euro safe in the parking garage of the hotel (up to 4 weeks) and with the hotel shuttle you to the airport, also several times with eve check-in and other needs. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Juergen
Friendly staff, room in need of renovation.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The 4 - star Mercure Hamburg Airport Hotel is close to the airport and has a free airport shuttle for its guests. The nearest u-bahn station langhorner market is good 10 minutes walk from the hotel. There is also a bus stop near the hotel. The hotel staff is very friendly, courteous and customer service oriented. Check-in and check-out was fast. Our standard room in the 3. floor was very large (also the bathroom) and had a double bed, desk, chair, table, chair, flat screen tv, closet, wardrobe and luggage rack. The room had a mini bar. Kettle and coffee/tea ... were for the them yourself waffles available on the room. The bathroom with bathtub/shower, toilet and large wash basin area was clean. The bathroom was unfortunately only with a electric radiators, which under the sink and by a switch (always only for a few minutes) is turned on, equipped. At low temperatures it is correspondingly cold in the bathroom. For a 4 star hotel an impertinence. The air conditioner (heating) in the room is in the operation simple, but the desired outcome to get, we didn't exactly looked through - despite the manual -, what you just must. But learned we have, that certain settings of the device not change may. According to instructions is only allowed in the months july/august the device to 'cool' be provided. Overall impression of the hotel: our room as the hallway are old, a renovation from our point of view, long overdue, if you 4 stars claim to want. That we were still in the hotel comfortable, the friendly and attentive staff to owe. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Jochen
For users a good hotel.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2013
We (18 and 79 years old) booked this hotel in october for a night visit, there we in the october a holiday in Rome and from Hamburg flying. In this situation was also the purpose of the night, because we have a hotel for the next day their flight, and with this hotel. For one night and for users is this hotel because of the location and the shuttle service good, but for the vacation in Hamburg topped stay this hotel is rather unsuitable. But we were in our situation very satisfied, both what the friendliness of the staff and ... the rooms, and with the shuttle service. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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Summer Ali
Convenient, clean, cozy beds
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
Everything needed. clean, spacious, decent breakfast. Staff were helpful and spoke very good English. Only negative i would say is that the mini bar was empty and they didnt have any bottled in the rooms which is much needed after a long flight. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Alex
Good hotel nearby Hamburg airport
  • Recommended hotel
  • Couples
  • Other stay
  • August 2013
Stayed at the hotel while traveling - arrived in the evening and left for my early flight around 7am. It is a good place to stay if you need a hotel just to spend the night by the airport. The shuttle service (free) worked great: picked us up from the airport and in 10min we were in the hotel. The check-in was really fast and the reception staff was polite and friendly, spoke very good English. I did not have a chance to explore the hotel or the nearby area, but if you need a place to spend a decent ... night, I would highly recommend it. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
Close
Melanie
Nice hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2013
Very nice, well arranged hotel. Friendly and helpful front desk. The rooms are very tastefully furnished with tv, fridge, seating area, work desk and wi-fi. A tea/coffee maker were also available. To the center of Hamburg it was about 12 kilometer. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Ronny
Service is very much emphasized
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
Had to go wrong booking from personal negligence (prior date) our booking change, but over an internet offerer ran and non-cancelable was. After telephone contact with the reservation department of the hotel without cost or cost our booking change. At times like our european servicewüsten i am positive about such a service surprised and we will definitely come back. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    0
Close
Dirk
Relaxing start in the vacation
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2013
Booked this hotel for 2 time as a starting point in the was satisfactory. The proximity to the airport and the free shuttle service will ensure you a relaxing start. The car was in the hotel's underground car park during the vacation well guarded. The staff was friendly and courteous. As a small! Downer if we look at the price for the rich and tasty breakfast. 15,-€ you can simply not abessen. Nevertheless, we will the hotel again as starting point for our next flight use. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
Close
Michael
Very clean and friendly staff
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • May 2013
First was the pick up with the airport shuttle only in 2. or 3. start, what i already annoyed. However this was also the only trouble. The staff everything did, around the problem to quickly resolve and the mistake to make people forget. I arrived very early and could also at 8 in my room. This is of course not generally guaranteed and is a compromise depending on availability. All employees in the lobby, but also in the restaurant, as well as the driver were very friendly and helpful. My newly renovated room, it smelled much after teppichkleber. In my ... opinion works the carpet and also the rest of decor in the bathroom a bit stuffy and also spartan, the business area one floor below i think much attractive decor. I attach particular importance to cleanliness and friendliness and these two aspects are in this hotel almost optimal. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Martin
Four stars with little faults
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • May 2013
The size of the room and the cleanliness were good. However there were a few drawbacks which one with four stars hotel. There was no picture on the wall, the room was carelessly to. Minibar and safe in the closet were not available. The bathroom was with tub and shower. The location of the hotel is with the subway from the city about minutes away. Shopping are in the immediate vicinity. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
Close
Bernd
Ageing but ok.
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2013
Like mostly if i to Hamburg come, i stayed in this hotel. Great is the free shuttle from the airport to the hotel and back. The employees are always very friendly and ready to help. Breakfast buffet is quite expensive - however, you can separated to the room to book. Nearby goes the subway and also some buses, so that you in about 30 minutes in Hamburg City is. Room are a bit outdated, but clean. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Ludger
Very friendly staff
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Were in Hamburg because a fair and the Mercure on an internet service booked. The rooms were all clean and in good condition. 32 inch tv. Everything was 4 star standard. There is a small fridge in the room and in the hallway drinks from the vending machine 0.5 litre 3 Euro. Slept very well and the nearby airport is not heard much. Very friendly reception staff. Wish you could have the often. Also at the bar and the breakfast, everything fit. In spite of the distance to the city center (about 13 kilometer ) i will book it ... again. You can on the street (shoulder) parking, and definitely not in the underground parking. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Christian
Only simple overnightstay hotel
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • March 2013
The hotel is actually completely okay for an overnight stay because of the proximity to airport. Accordingly simply is the furnishings and the atmosphere. The rooms are in good condition and also the cleanliness leaves nothing to be desired. The members restaurant offers a very limited food, but the breakfast buffet quite rich. Overall it made a positive, mediocre impression-for overnight stay with breakfast in accordance with ok. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
Close
Wilfried
Great hotel close to the airport.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
We had the hotel because of a flight booked. The shuttle from the airport to the hotel and back was smooth and free of charge. So next time gladly again. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Hans-hinrich
Night before an early flight in Hamburg
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
For an overnight stay in this hotel everything was so far in order. The room was okay and everything else also well folded. We had a very early flight and could only the early riser breakfast 'enjoy'. But this was very poor and carelessly in a vestibule laid out. This could certainly be a bit better... read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Bianca
Good city hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
We have this hotel for an overnight stay booked. For the short time in the hotel you could say that all in all is okay. From the front desk to to the room. With the room i think the bathroom very good. It is very big. Breakfast is also more than enough. Something for everyone. To the center one drives by car around the 20 minutes nearby is however also a subway station. Around the corner is a supermarket where one things for the daily life can buy. This hotel i can recommend it to anyone. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Sven
A few hair in a good soup
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • February 2013
Rooms okay, pleasant size, mostly barrier-free attainable, however no mini bar. At the weekend inexplicably on a minimum zusammengeschrumpfte menu, a great shame! Service is friendly but optimierungsfähig, which the gastronomy wise, reception/living perfectly. All in all thumbs up, the price/performance ratio. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
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Mirela
Very disappointing, no 4 stars!
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
Arrival saturday afternoon, 16 hours, and the initial information we will receive, that the restaurant now closed. Our room was at the end the corridor, right next to the elevator of the staff. Mornings at 6 o'clock los, and every 10 minutes you could hear the clatter of putzwagens, terrible annoying and loud! In the room was no mini bar available, not even a fridge, no drinks, nothing except for a wine and a beer glass. On demand with the staff we have the information, that in some rooms refrigerators available, this but empty and not cool would. There were ... two different types of pillows in bed, but both very uncomfortable, exactly like the bed itself, which constantly in the middle auseinandergerutscht is, since it from two together pushed single beds was. The furnishing seems to somewhat older to be, there are in the last few years no modernization made. It was not a safe in the room available. The klopapierhalterung on the wall in the bathroom was broken and is constantly broke. Although you're tired and was broken and a shower to gönnen itself wanted, we have the left, as the sight of the mold on the tiles and the stinkigen and old shower curtain the mood has passed. For breakfast there was no wide choice or was 1,5 hours long filled up nothing, when we arrived was almost nothing and so it also remained the next hour. Very sad! For a 4 stars hotel we somewhat more expected! Very disappointing! read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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