Leonardo Hotel Hamburg Airport(4 stars)

Langenhorner Chaussee 183 22415 Hamburg View on map

Average rating

248 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.8
  • Service
    5.3
  • Location
    4.4
  • Food and Drinks
    4.5
  • Sport & entertain
    4.1
Filters
You selected:
141 reviews for this hotel sorted by travel date
Monika
Good location, great staff & clean rooms
  • Recommended hotel
  • Singles
  • Business trip
  • July 2015
I am a frequent traveller & have stayed in this hotel several times when on business. The staff are helpful & friendly. The roomas are average size & great for a few nights stay. Breakfast is good & it is in a good location. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    0
Close
Giuseppe
The right choice for early flights
  • Recommended hotel
  • Singles
  • Business trip
  • May 2015
If you need to be at Hamburg Airport very early in the morning, this is the place to go. I was with mt check-in at 10 pm to leave the day after with Hotel free service shutlle bus to terminal 2 of Hamburg Airport at 5am. Evreything went smoothly and quick. You could even hav a small breakfast in front of the reception so early in the morning. read hotel review
  • Room
    5.3
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.7
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    0
Close
Gloria
Ok as an emergency option, but not more.
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • August 2014
If you book this hotel as an emergency option (for example flight delay etc.) - okay. Otherwise, the hotel is not recommendable for neither a city break nor for a business meeting. Location: right by the airport. Aircraft noise doesn't bother you if when the windows are closed. All other, real attractions in Hamburg are not very accessible from there or too far away. Facilities: modern-elegant reception area without a wow-effect. You see that the hotel is dated. Our ground floor room was already heavily aged: worn carpet, mold on the bathtub, safe or fridge just torn out of ... the closet. The dining room also has no real atmosphere. Food: as there was no nice breakfast place in the immediate vicinity, we booked the buffet for 15 Euros extra. Breakfast was until around 11:00 am on Sunday, shortly after 10:00 am the meals had already been picked through. Cheese, sausage, breads, yogurt and fruit were all there, but rather bad quality, cheap stuff. The tables around us were messy and dirty, at 11 am on the dot the buffet was noisily taken down. Staff: no brilliant service, artificially friendly. Conclusion: This is certainly not a 4 star hotel! All in all, only superficially friendly and the facilities too old and worn. Ok as an airport hotel okay, if you can't find any other solution. Otherwise, Hamburg has wonderful, stylish and lovingly arranged 4 star hotels. read hotel review
  • Room
    3.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
Close
Stefan
Hotel between the airport and the city
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • August 2014
The Leonardo Hotel Hamburg is located near the airport - although i experienced no noise. Bus stop nearby. About 500m to the Langenhorn Markt underground station. Shuttle from and to Hamburg Airport. I had booked a non-smoking room with a queen size bed. First, however, I was assigned a room with two single beds which smelled strongly of smoke. A return visit to the front desk led to being given the booked room. Room with safe, bathroom with bath tub and shower option, unfortunately no mini bar. Sauna and fitness room in the basement. Underground parking available. Restaurant with interesting ... menu and good breakfast buffet. A few shopping options but hardly any restaurants nearby. Hotel is in a residential area. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
Close
Rainer
Not recommended.
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • March 2014
Diverges considerably from the well-known standard Hotel Mercure hotels in Germany from. A shame, but i will work me also other hotels look elsewhere. read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.5
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
Close
Kai
Nice staff, bad bathroom, breakfast was great.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
We booked the hotel over a weekend in the context of a city journey and are all in all very satisfied. The staff was in every area very friendly and helpful - as we have already with the prior notice, when no taxi from the airport to the hotel want to drive. All said, one could walk (alleged 200 m - not true!). However: the hotel has a free shuttle service and will pick you up from the airport and takes you also go back. Really good service in a 9 - sitzer-bus. What we didn't like, is the bathroom ... - this was very old and it was in the (silicone -) joints and in the toilet on the edge plentiful mold, which led to a musty smell in the room. After the air was the smell but way and it was ok. The rest of the room was immaculate. As well as the other spaces, which were very clean (breakfast area, bar, etc.). The breakfast was very delicious and invited to relax. Conclusion: we would definitely recommend this hotel if you arrive by airplane again, as the close proximity to the airport, simply pleasant and luggage not far stairs (a metro station is a 10 - minute walk away and takes you quickly in the city). From aircraft noise we received nothing. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    2.8
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
Close
Ingrid
For users to be very recommended.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2014
Great hotel, especially for sleep and fly recommended. The car is for 85 Euro safe in the parking garage of the hotel (up to 4 weeks) and with the hotel shuttle you to the airport, also several times with eve check-in and other needs. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Jonas
Room with shortcomings
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
The general condition makes an average, but consistently good impression. The hotel is quite small, the majority of the guests seemed to be flight passengers. read hotel review
  • Room
    3.0

    The rooms are spacious enough, but visibly there is a need of renovation. The bathroom was equipped with the for Accor typical basics like soap dispensers at the walls instead of little bottles. It has a bathtub, unfortunately with rather unpleasant old curtain. The bed mattresses were good, I can not remember the last time I slept so well in a hotel. A no-go is the missing mini bar. And if then in the vending machines of the corridor all 5 Cola- and water lines are empty, so that in the evening and you get no water, is this a real nuisance.

  • Gastronomy
    0
  • Service
    5.0

    I cannot agree with some other reviewers, which concerns the progressive friendliness of the staff. In the lobby is available an older internet pc, where guests can make free prints. To complain about it is, despite the lack of a mini bar in the rooms, that the vending machines are not regularly refilled. In a night were two of three machines almost completely empty (throughout the hotel). The night staff responded to my request very friendly, but they were not able to get some water.

  • Sport & Leisure
    0
  • Hotel
    5.0

    The general condition makes an average, but consistently good impression. The hotel is quite small, the majority of the guests seemed to be flight passengers.

  • Location
    3.0

    The hotel is less suitable for Hamburg-travelers, as it is quite far away from the city center. The nearest subway station is about 10 minutes' walk away for langenhorn marketplace. It is also not nearby the airport, but in at least in the immediate vicinity, in addition the Mercure offers on reservation a free shuttle.

Close
Juergen
Friendly staff, room in need of renovation.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2013
The 4 - star Mercure Hamburg Airport Hotel is close to the airport and has a free airport shuttle for its guests. The nearest u-bahn station langhorner market is good 10 minutes walk from the hotel. There is also a bus stop near the hotel. The hotel staff is very friendly, courteous and customer service oriented. Check-in and check-out was fast. Our standard room in the 3. floor was very large (also the bathroom) and had a double bed, desk, chair, table, chair, flat screen tv, closet, wardrobe and luggage rack. The room had a mini bar. Kettle and coffee/tea ... were for the them yourself waffles available on the room. The bathroom with bathtub/shower, toilet and large wash basin area was clean. The bathroom was unfortunately only with a electric radiators, which under the sink and by a switch (always only for a few minutes) is turned on, equipped. At low temperatures it is correspondingly cold in the bathroom. For a 4 star hotel an impertinence. The air conditioner (heating) in the room is in the operation simple, but the desired outcome to get, we didn't exactly looked through - despite the manual -, what you just must. But learned we have, that certain settings of the device not change may. According to instructions is only allowed in the months july/august the device to 'cool' be provided. Overall impression of the hotel: our room as the hallway are old, a renovation from our point of view, long overdue, if you 4 stars claim to want. That we were still in the hotel comfortable, the friendly and attentive staff to owe. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
Close
Jochen
For users a good hotel.
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • October 2013
We (18 and 79 years old) booked this hotel in october for a night visit, there we in the october a holiday in Rome and from Hamburg flying. In this situation was also the purpose of the night, because we have a hotel for the next day their flight, and with this hotel. For one night and for users is this hotel because of the location and the shuttle service good, but for the vacation in Hamburg topped stay this hotel is rather unsuitable. But we were in our situation very satisfied, both what the friendliness of the staff and ... the rooms, and with the shuttle service. read hotel review
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    3.0
Close
Summer Ali
Convenient, clean, cozy beds
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
Everything needed. clean, spacious, decent breakfast. Staff were helpful and spoke very good English. Only negative i would say is that the mini bar was empty and they didnt have any bottled in the rooms which is much needed after a long flight. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Alex
Good hotel nearby Hamburg airport
  • Recommended hotel
  • Couples
  • Other stay
  • August 2013
Stayed at the hotel while traveling - arrived in the evening and left for my early flight around 7am. It is a good place to stay if you need a hotel just to spend the night by the airport. The shuttle service (free) worked great: picked us up from the airport and in 10min we were in the hotel. The check-in was really fast and the reception staff was polite and friendly, spoke very good English. I did not have a chance to explore the hotel or the nearby area, but if you need a place to spend a decent ... night, I would highly recommend it. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    5.0
Close
Melanie
Nice hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • July 2013
Very nice, well arranged hotel. Friendly and helpful front desk. The rooms are very tastefully furnished with tv, fridge, seating area, work desk and wi-fi. A tea/coffee maker were also available. To the center of Hamburg it was about 12 kilometer. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Ronny
Service is very much emphasized archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
Had to go wrong booking from personal negligence (prior date) our booking change, but over an internet offerer ran and non-cancelable was. After telephone contact with the reservation department of the hotel without cost or cost our booking change. At times like our european servicewüsten i am positive about such a service surprised and we will definitely come back. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    0
Close
Dirk
Relaxing start in the vacation archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • June 2013
Booked this hotel for 2 time as a starting point in the was satisfactory. The proximity to the airport and the free shuttle service will ensure you a relaxing start. The car was in the hotel's underground car park during the vacation well guarded. The staff was friendly and courteous. As a small! Downer if we look at the price for the rich and tasty breakfast. 15,-€ you can simply not abessen. Nevertheless, we will the hotel again as starting point for our next flight use. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
Close
Michael
Very clean and friendly staff archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • May 2013
First was the pick up with the airport shuttle only in 2. or 3. start, what i already annoyed. However this was also the only trouble. The staff everything did, around the problem to quickly resolve and the mistake to make people forget. I arrived very early and could also at 8 in my room. This is of course not generally guaranteed and is a compromise depending on availability. All employees in the lobby, but also in the restaurant, as well as the driver were very friendly and helpful. My newly renovated room, it smelled much after teppichkleber. In my ... opinion works the carpet and also the rest of decor in the bathroom a bit stuffy and also spartan, the business area one floor below i think much attractive decor. I attach particular importance to cleanliness and friendliness and these two aspects are in this hotel almost optimal. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Martin
Four stars with little faults archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • May 2013
The size of the room and the cleanliness were good. However there were a few drawbacks which one with four stars hotel. There was no picture on the wall, the room was carelessly to. Minibar and safe in the closet were not available. The bathroom was with tub and shower. The location of the hotel is with the subway from the city about minutes away. Shopping are in the immediate vicinity. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
Close
Bernd
Ageing but ok. archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2013
Like mostly if i to Hamburg come, i stayed in this hotel. Great is the free shuttle from the airport to the hotel and back. The employees are always very friendly and ready to help. Breakfast buffet is quite expensive - however, you can separated to the room to book. Nearby goes the subway and also some buses, so that you in about 30 minutes in Hamburg City is. Room are a bit outdated, but clean. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Christian
Only simple overnightstay hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • March 2013
The hotel is actually completely okay for an overnight stay because of the proximity to airport. Accordingly simply is the furnishings and the atmosphere. The rooms are in good condition and also the cleanliness leaves nothing to be desired. The members restaurant offers a very limited food, but the breakfast buffet quite rich. Overall it made a positive, mediocre impression-for overnight stay with breakfast in accordance with ok. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
Close
Ludger
Very friendly staff archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Were in Hamburg because a fair and the Mercure on an internet service booked. The rooms were all clean and in good condition. 32 inch tv. Everything was 4 star standard. There is a small fridge in the room and in the hallway drinks from the vending machine 0.5 litre 3 Euro. Slept very well and the nearby airport is not heard much. Very friendly reception staff. Wish you could have the often. Also at the bar and the breakfast, everything fit. In spite of the distance to the city center (about 13 kilometer ) i will book it ... again. You can on the street (shoulder) parking, and definitely not in the underground parking. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
1 3 4 5 ... 8