Hotel Schwarz Alm(4 stars)

Arte Hotel GmbH Almweg 1 A-3910 Zwettl Show map

Average rating

74 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.6
  • Location
    5.1
  • Food and Drinks
    5.4
  • Sport & entertain
    5.5
Filters
You selected:
53 hotel reviews in Englishsorted by travel date
Silvia
Unfortunately no
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2013
From this hotel you could in any case more. The landscape is a dream nice and the hotel is located in absolute while resting and zwettel not far away. To the hotel:the maisonettes are very badly soundproofed and just over the outside area via some steps reachable. There is no bell service. The empfangsgetränk, a small glass of apple juice (nothing against apple juice), was carelessly on the hotelpult enough, while we the gästeanmeldung signed. Made no good impression. We had the feeling, so correctly processed to be. Short explanation as we have the basement of the outside area ... to our room %blank%. The wine list consists of a large book, most of the sides of which are empty. The order of courses, although we a longer pauses between the courses requested, was ignored. The salad bar is rather poor and the salads very marinated. The dishes were partly good, but by far no revelation. The kitchen is no enrichment. The staff are very friendly, sometimes too friendly which was annoying. You want to enjoy the evening and not consistently answer a question. For breakfast we asked for soft eggs, after 40 (!) Minutes after repeated urgency were served, at the plate, not in a cup. In short: we stayed for 2 nights included half board 420,00 paid (which not a problem represents, we knew that)-but for what was offered unfortunately too much! Recommend this hotel therefor unfortunately not further. It's good value for money not at all. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
show less
Gerhard
Schwarzalm - in the middle of nature, pure enjoyment
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2012
Waldviertel relaxation, comfort in nature: spacious, nice room with a good reading light, new tv, lift, good comfort level, schallschutztür and 2. door to the room, large anteroom, but unfortunately no bidet. In respect to 4-stars could be as improve. Very nice spa, extra room of silence, waterbeds, sadly in the lower relaxation room always the same meditation music-a romantic outdoor pool, a natural swimming pond. The roasted dumplings with egg beware: the waldviertel erdäpfelknödel and the can not be. The Gulasch excellent, the young finch very recommendable. Crew speedily and competent, very nice receptionists, attentive manager. The rundwanderwege at ... the zwettl and the kamp necessarily enjoy (maps available) shopping possibilities in zwettl. Go there and enjoy. read more
  • Room
    6.0

    Spacious (4 floor), big beds without fauteuil, genuine wood furniture, good reading light, functioning room thermostat. Big foyer with 2. door, large bathroom unfortunately without bidet. Minibar, coffee/tea machine.

  • Gastronomy
    5.0

    Large room with fireplace and breakfast room, self-service buffet, unfortunately also for coffee, what with high frequency sometimes to waiting time leads. The friday Eggs are not kernweich. Very good pastries and bread, wide choice. In the evening, smoking/non-smoking area, the parlour ( schwarzalm ) Nice set up, the cover is served of course, but it costs extra-but didn't have to be. The roasted dumplings i would not more, because they are not. The Gulasch was excellent and plentiful, the young finch (white wine ) very recommendable. The choice could be more spacious (four stars) value: Upper category

  • Service
    5.0

    Nice, competent staff, clean rooms, elevator

  • Sport & Entertainment
    6.0

    Very nice spa, 2 saunas, a salt grotto, a steam bath, plenty of towels. Relaxation room, in the upper level room of silence-excellent, as it is always is, the level must... 3 waterbeds. In the summer huge lawn. Gym

  • Hotel
    5.0

    Waldviertel relaxation, comfort in nature: spacious, nice room with a good reading light, new tv, lift, good comfort level, schallschutztür and 2. door to the room, large anteroom, but unfortunately no bidet. In respect to 4-stars could be as improve. Very nice spa, extra room of silence, waterbeds, sadly in the lower relaxation room always the same meditation music-a romantic outdoor pool, a natural swimming pond. The roasted dumplings with egg beware: the waldviertel erdäpfelknödel and the can not be. The Gulasch excellent, the young finch very recommendable. Crew speedily and competent, very nice receptionists, attentive manager. The rundwanderwege at the zwettl and the kamp necessarily enjoy (maps available) shopping possibilities in zwettl. Go there and enjoy.

  • Location
    6.0

    3 kilometers away from zwettl on a hill in the middle in the forest on a clearing. Several houses and a restaurant, outdoor pool, a natural swimming pond. Rest position, the rooms the car park may at high frequency and open window be affected. Shopping zwettl, trips, pure nature, brewery.

show less
Claudia
Amazing spa area!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
If you want a nice wellness weekend or wellnessurlaub to spend wants, needs no spa. The Hotel Schwarz Alpine has a really beautiful and new spa! All great! Beautiful and comfortable relaxation rooms. The sauna was large and with a view of the great swimming pool! In the spa are wonderful quality juices available. The gym is new and modern and with a view of the swimming pond. Simply a dream! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Karin
Totally stress free
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
The hotel is on a hill with a wonderful view. An ideal starting point for excursions by bike. Beautiful town with good shops. Footpaths and hiking trails invite, the area to explore. The dishes in the hotel were very good, the staff very friendly. We were very satisfied. Everything worked perfectly fine. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Silke
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
Small, very attractive hotel in a great location. Guests in all age groups. read more
  • Room
    5.0

    The room were really reasonable. The bathroom had however the charm past times still not completely forgot and if you didn't watch out, you sat leg showers in the bathtub already everything underwater. However everything was very clean and there was no points of criticism.

  • Gastronomy
    5.0

    The food was good, but not exceptional, against was the breakfast buffet more than enough and it was something for everyone, even the often missed cream cheese was available. Nice also the sparkling wine, the day quite atmospheric start left.

  • Service
    5.0

    The reception was very sincere. To the greetings there was a small glass apple juice and, although we were early, was our room ready, Only the service during dinner left something else to wish for, since we did not feel as welcome. The first reaches bread without demand served and then, of course, will be charged.

  • Sport & Entertainment
    6.0

    The spa area was excellent. Also here there was something for everyone. Whether steam room or sauna, it was pure relaxation! Rest you could afterwards with a beautiful sunshine on one of the loungers at the great natural pond.

  • Hotel
    6.0

    Small, very attractive hotel in a great location. Guests in all age groups.

  • Location
    6.0

    Although not far from zwettl, it seems as if one would be far away from any commotion.

show less
Andreas
No 4 stars
  • Hotel not recommended
  • Friends
  • Translated
  • Business trip
  • September 2012
The hotel is very nice, however the quality of the food a 4- Sternebetrebs not worthy. It has both days bland tasted and was dearless arranged. The staff behind the bar has eebenfalls ständi the impression gives, as if one as a guest mind. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.3
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    4.0
show less
Thomas
One night in zwettl
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Business trip
  • September 2012
Great location; wonderful environment; comfortable house; super room; everything very clean; very friendly staff;... :-) The kitchen I think unfortunately no that great \u2639 read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
show less
Gabriela & Herbert
A great hotel in a great location, a dream
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • July 2012
Unique hotel in a peaceful location, perfect quiet room, dreamlike kitchen, nothing to be desired lassender leisure range, friendly staff. Close to the town Zwettl with all shops read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Anita
Very empheldswert
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
Had a eBay coupon had therefore no large expectations because of of what we paid. But it everything was ok we would gladly come again- read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Matthias & Brigitte
Bestnote for a wonderful hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2012
A hotel with best notes and Paradise proportions. Also best value for very friendly, competent and native staff! Very quiet location yet the city very nearby. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Renate & Ahmed
Pure relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2012
The hotel's location is wonderful, very quiet, the staff is friendly and helpful, the dinner fantastically good, the breakfast buffet plentiful, sauna area very nice. We-, although we only 3 days were good and will definitely go back there again. Thanks for the great care. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
show less
Christian
Oasis of rest and relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2012
The schwarzalm is a hotel to relax, in nature, friendliness and sport. The service excellence is second to none, the relaxation factor enormous. The location and the surrounding area is uniquely beautiful. 100% recommendation! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Thomas
great seminar hotel with small downsides!
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • February 2012
Was on a Firmenseminar there-but the location was great-one is totally secluded, so really 'in retreat' I slept great-really quiet! Would be also suitable, if you home peace and relaxation searches! the quality of the dishes was OK, but not outstanding, the same goes for the wines. all together but a successful Seminaraufenthalt! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
show less
Sonja
For peace searching
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2012
The hotel black ALM is the ideal place for peace searching. Time for relaxation and for relaxing. A few Miles outside of the hotel options for shopping. The furniture is partly already a bit shabby, but with the cleanliness we were very satisfied. The staff were mostly very friendly. I was also nicely surprised, that technical problem in the house( warm water) as soon fixed was. The breakfast was varied and very good. Unfortunately, we couldn't our vacation not quite enjoyment, since my husband after the second dinner the half night with diarrhea and on the toilet spent and we ... on the day of departure nothing more able to visit. It was so but a beautiful and quiet stay. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
show less
Evelyn
Great hotel in silent environment
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2011
We spent two nights at this hotel with half board (outside of Zwettl)-here we would have liked to stay longer. Pure relaxation in the middle of the nature and the spacious wellness area (Turkish, brine steam bath, bio and Finnish sauna,) we really enjoyed. The hotel also has a big sunbathing area and a natural swimming pond, which we due to the time of year (December ☺ couldn't use. The rooms are big enough with balcony and even the maids were very quick and friendly. The cleanliness of the restaurant was very great: delicious buffet breakfast and dinner consisted ... of four courses (salad buffet, soup, 3 main courses and a great dessert). It was excellent, the staff is friendly and competent. We would definitely come again to force to recharge the batteries. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
show less
Maria
Excellent seminar hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2011
A really recommendable hotel wonderful location for all, the looking for peace and relaxation! Both seminars as well as for beautiful, peaceful vacations especially suitable! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
show less
Johannes
Romantic nights dinner with excellent cleaning
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2011
Can a stay at the hotel black ALM absolutely recommend! Room was already in the morning was ready, the check-in worked quickly and the front desk was very, very warm! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Maria
Not worth 4 stars!
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • October 2011
Not worth 4 stars! Starting at noise at night, dirty shower/toilet (brownish deposits), dirty coffee cups for breakfast on old food, the 2 and 3 times with rancid edges again at the buffet was offered to the unfriendlyness of the staff (greet in the morning and also otherwise is an unknown custom ) one can only say, that no hotel for a 'well-being holiday' is. read more
  • Room
    4.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    2.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    2.0
    Transportation connection and available excursions
    2.0
show less
Claudia
Very nice hotel with great kitchen & location
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
The black Alm is a nice hotel with great view on the landscape, ideal for relaxing - a bit away from the 'action', but the quiet. Rooms are very nice. We had a Begrüßungsobstkorb and sparkling wine for everyone, really great. The dinner - romantic dinner was great; they responded flexible on 'special' meal preferences. Staff are very friendly. A great stay! read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Wolfgang
Relaxing source in a special environment
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • August 2011
We would have liked to stay longer. Pure relaxation in the middle of the nature, the wonderful swimming pond and a generous spa area we enjoyed very much. The restaurant prays excellent dishes made with locally grown impact (for example, farmhouses carp filet with poppy seed crust). We will definitely not come to power to recharge the batteries. W. p. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
1 3