Hotel Crowne Plaza Brussels Le Palace(5 stars)

Rue Gineste 3 1210 Brussels Belgium View on map

Average rating

82 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.3
  • Location
    5.4
  • Food and Drinks
    5.0
  • Sport & entertain
    4.6
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29 reviews for this hotel sorted by travel date
Tim
Beautiful suite, great waffles
  • Recommended hotel
  • Singles
  • Other stay
  • August 2014
Upon my arrival, I got upgraded to a beautiful garden view suite. It was really huge. It was not modern, but decorated with antique furniture, but all very comfortable. The highlight of the room was the bathroom. There was even a built-in tv, so you could watch tv while relaxing in the bath tub. Another highlight of my stay was the breakfast. You can prepare some delicious waffles for yourself! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gregory
A gem at the edge of the city
  • Recommended hotel
  • Friends
  • City break
  • June 2014
The hotel is located right near the Nieuwstraat en City 2 Shopping Centre, the main shopping area in Brussels. Parking and public transportation are plentiful. The breakfast is great, with a lot of options (even Brussels waffles!) We got upgraded to the Presidential Suite, which was awesome with its own living room area, fitness area, Finnish sauna en huge tub! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Glen
Crowne Plaza Brussels
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
Pleasant stay at this hotel. Very convenient for train (Brussels North) and metro (Rogier). Gym on 3rd floor is OK but a bit limited - only 1 weight machine. Restaurant good for dinner but I didn't bother with breakfast due to cost. Wifi free and reliable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Daniele
A business hotel at 10 min from the city centre
  • Recommended hotel
  • Singles
  • Business trip
  • March 2014
This is a perfect hotel for a typical business trip and also for leisure purposes, expecially to visit the city. Besides some work in progress outside the building due to the renewal of the square the inside of the hotel looks good and comfortable. The overall hotel is very queiet and the service is excellent, especially the breakfast. The personel has a very good knowledge of several languages. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Marco
The grande dame in Brüssel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2014
The hotel has the charm of the old time. The rooms are clean and if you have a executive room has also a nice size. The food in the restaurant was very good and the service was friendly. The style of the hotel is art deco and from and to ghe i in this hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
Close
Joachim
Good hotel, a bit old.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
The Crown Plaza le palace is one of the ' old ladies' of the large hotels in Brüssel. If sometime the construction on the place rogier should be completed, it is very convenient, right on the inner ring, a convenient garage, on a central metro and tram station, and right across the street from a shopping street, a 15 - minute walk to the grand place,. As well as the directly adjoining Hilton a comprehensive renovation the hotel is very good. Everything is clean, but somehow nevertheless into the years come. Otherwise everything was okay, high standard and friendly staff. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Dirk
Goold old style luxury
  • Recommended hotel
  • Singles
  • Proof of booking
  • Business trip
  • December 2013
This hotel breathes a 19th century atmosphere; brass taps, disk dial phone, etc. By coincidence I had brought an Agatha Christie story for bed time reading; it blended right in. The restaurant is very good, but as the hotel itself, rather pricy. A pity the hotel staff didn't speak a word of Dutch, still the majority language in Belgium... read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Aaron
Great hotel with attentive staff
  • Recommended hotel
  • Couples
  • Proof of booking
  • City break
  • November 2013
As we are Belgian and had never visited Brussels properly, we decided to book a hotel and check it out for a weekend. Upon arrival, I was told the hotel was fully booked and we were upgraded to a suite! I'm guessing this is because of our Platinum status with IHG. The suite was absolutely wonderful! We even had a door bell! It had a huge living room with its own flatscreen (and toilet) and a beautiful bedroom with adjacent to it the best bathroom I had ever seen in a hotel. (TV fixed in the wall so you can ... watch it while taking a relaxing bath.) The remote of our flatscreen in the living room didn't work and when we mentioned this to, staff imediately responded by sending someone to our room to fix this. Breakfast was great with of course the Belgian waffles available and plenty of fruits, nuts and 'patisserie' to choose from. The juice tasted a little chemical, I must say. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Daniele
A business hotel near the city center
  • Recommended hotel
  • Singles
  • Business trip
  • July 2013
One of the hotel in brussels with the best value for money ratio. Very good service and clean rooms. High variety for the breakfast with cappuccino and expresso machines. Mussels based dinner. The hotel is near the European Commission buildings and 5 minutes away from Bruxelles north which makes easy to reach the Airport. The hotel is also 20 minutes away from the city center. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Peter
Practical base for a city break
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
For our städtekurzreise after Brüssel we chose the Crowne Plaza Brüssel possible benefits through platinum status for ihg. The reservation process was quick and smooth, the check in was done by car. The hotel itself has no parking. Right next door is the garage rogiers for 10 Euro per 24 hours or another a bit further away for a similar price, therefore the price perfectly in the framework. The check-in was very quick and easy, we had booked a suite, which is a huge in size of a small apartment with bedroom and separate living room turned out. The bedroom ... had a large king bed, a seating area, small desk, tv and large closets with plenty of storage space. In the bedroom, there is a home trainer and the view of the botanical garden is really pleasant. The right on the hotel along which highway disturbs not through well insulated windows. We had a very good in the huge comfortable bed to sleep in, without the sleep advantage program. Mattress not too hard, not too soft, fluffy pillows, optimal. The bathroom is very beautifully designt, with a small bath with badewannenfernseher, rain shower and unfortunately a sliding glass door. Therefore, you could from the bed directly on the klo look, a bit of an inconvenience. But there is still a 2. the bathroom and in the living room. The living room features large seating for 6-12 people and offers a separate entrance to the front desk to visit. A separate small bathroom with toilet also offers for the guests a possibility to withdraw. A large espresso machine offers the option of coffees to create, but there is also teas and cocoa. Also through the stereo cds, aux-attached devices and radio operation. The radio was no single transmitter and cds we had not, as well as a aux-enabled device or a cable. So we arrived without music to navigate. The sound of the tv is not about the area play, for maintenance is with nearly 80 channels in many different languages provided. In the minibar is the so-called minibar box to find. A nice little selection of beer, spirits (grey goose vodka ), sparkling wine and water. In two minibars however, there are also already enough free bottles of water, so that for the thirst occasionally always help ready is. In our rate included breakfast had a good selection, including belgian waffles, juices, rolls, sweet foods, bacon, sausage, scrambled eggs, cushions and cereals with optional fruits and yogurts or quarks. The only drawback was, that we the breakfast appeared and already 20 minutes before conclusion with the clearing started. The ordered boiled frühstückseis was accordingly also cold, but all in all good and the restaurant offers a pleasant atmosphere. For sightseeing helps the concierge desk gladly, free maps help with orientation. The hotel is located in about 10 minutes walking distance from the city centre. Who would like can the city by bike explore. A wide network of stations and the low price of 1,60 Euro/24 hour (renting with credit at almost every station) are good arguments. 30 minutes including from a to b location. The bicycles are a bit rustic and take moderately good, but as an alternative, to walk and metro/bus a good option to quickly from a to b location. We have the option of used and were satisfied. In all the city offers many attractions and as the capital of europe certainly times worth a trip. In the overall we were not impressed and would not again into town return. The Crowne Plaza we did love it and therefore there is a very clear recommendation. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Birgit
Hotel is okay, if cockroaches not disturb
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • May 2013
The hotel was ok, very busy and apparently popular with young groups. I assume, because the rooms was quite cheap. Not acceptable for me was the cockroach, in the pack my suitcase to check out between my garments found! The young man at the front desk took my complaint very relaxed against. Perhaps it was the usual. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Marco
Hotel with charm of 1900.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
On place rogier Brüssel i prefer usually that Hilton right next door. I think the crpwn Plaza Hotel somewhat old-fashioned feel. So the charm of 1900. Personally, i think a more modern feel better. Besides i find the price for the rooms too expensive. read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
Close
Katrin
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Lovely hotel in the center of Brüssel. Accessibility on foot. Directly at the shopping street grande place about minutes reachable, apart from that also a metro station nearby. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Stefan
Good value for money
  • Recommended hotel
  • Singles
  • Business trip
  • December 2012
I do appreciate this hotel for its convenience (near the gare du nord, i.e. well connected, also from the airport). The hotel is not in a very good location as far as food offering is concerned, but the areas offering more choice are not that far away (a mere 10 minutes walk). The breakfast buffet is very nice and fresh with lots of choice, although a bit pricey. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Heiko
Good location for business trips!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
As a part of of business trips i off and on in the Crown Plaza. Rich breakfast, room clean. The gym is small but nice and usually from. Volume from the street does not penetrate into the rooms. The rooms are very clean and big. In the all in all one sees however, that the hotel i think in the 70. was built. The location is for business trips to beat. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
Close
Michael
Nice hotel right by the botanical garden-noise
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
The Crowne Plaza hotel Brüssel is a really beautiful hotel with very friendly, well trained employees in direct proximity of the metro station rogier and in walking distance to the train station Brüssel nord. On the first glance you will find the botanic garden, the directly next to the hotel is, unfortunately, shortly thereafter many bürohochhäuser on, the beautiful impression hazy. Most badly is however the triangle between nord railway station (and train tracks with trains) and the dual carriageway main road around the tunnel rogier with a strong traffic. It really makes no joy in the botanical garden and ... a sleeping with open windows is not recommendable. Nearby there is unfortunately also only a few welcoming shops (if surprised that on the location), so that i personally another hotel for a city trip would prefer. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sebastian
Decent city -hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2012
We stayed for a long weekend there. Had a executive room with a view of the rogier square. It was really very pleasant. Nice large bed and right lots of space. Location is very centrally located. About 1 kilometer to the grand place. Pedestrian precinct begins almost on the doorstep. Metro also on the doorstep. The red sightseeing-buses start directly opposite on Sheraton hotel. No hotel-own parking, but the 'rogier' garage right in front of the house, for 14 Euro per day. Breakfast was okay since with us in the rate included. In the hotel it was for 19 €offered. ... That is then already a bit steep. Offered in my opinion only lower standard for the hotel category. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Kornelia
No recommendation
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • October 2012
The hotel's location is good, it is clean and tidy; the rooms are really old, for example functioning the windows not really, the bathroom is clean, but in need of renovation. Breakfast comes with 27,50 Euro per person extra to the room rate, and it is not at all worth. The scrambled eggs were half liquid, but the bacon black and agglomerated, the selection of bread and rolls were rather moderate, as well as the rest of the coffee maker there was always a line. The staff is also not very friendly. Overall bad value for money. read hotel review
  • Room
    3.0

    Furniture is ok, it is clean but the age gnawed on doors, windows and tiles/there are some defects in the bathroom

  • Gastronomy
    0
  • Service
    3.0

    Okay.

  • Sport & Leisure
    0
  • Hotel
    3.0

    The hotel's location is good, it is clean and tidy; the rooms are really old, for example functioning the windows not really, the bathroom is clean, but in need of renovation. Breakfast comes with 27,50 Euro per person extra to the room rate, and it is not at all worth. The scrambled eggs were half liquid, but the bacon black and agglomerated, the selection of bread and rolls were rather moderate, as well as the rest of the coffee maker there was always a line. The staff is also not very friendly. Overall bad value for money.

  • Location
    6.0

    Close to to the center and right on the botanical garden

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Holger
Location super, furniture and bathroom a bit dated
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
We stayed 2 nights for the city break there. Breakfast is a bit little choice, however very good quality. Room bathroom with tub not more so great, furniture a bit old. The location is great at the subway and 10 minutes to the grand palace. Be careful, have the website of the hotel and credit was 2 times will be charged. View to the courtyard not nice, only walls of the neighboring room. For 80 €with 2 times breakfast good read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Michael
Top location-ideal for a short break archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
Top location hotel - Most attractions are easily on foot or on the nearby metro station reachable. The room is comfortable, the bathroom spacious, the bed huge. It lacks only to surfaces to the file in the closets. Furthermore, there is the' entertainment-System' badly antiquated and practically couldn't be operated. Against a longer stay speak possibly also the uninterrupted noise from the street from the nearby main street and the existing view (had window a narrow interior light well with views of the adjacent room). But the breakfast was rich, the employees quick and really friendly. In the four days ... we stay we had a very felt at ease - for a longer vacation we would probably after a less central hotel look around. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
Close
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