Hotel Crowne Plaza Brussels Le Palace(5 stars)

Rue Gineste 3 Show map

Average rating

46 hotel reviews

    Rating by categories

  • Hotel in general
    4.9
  • Room
    5.0
  • Service
    5.0
  • Location
    5.3
  • Food and Drinks
    4.8
  • Sport & entertain
    4.5
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16 hotel reviews in Englishsorted by travel date
Marco
Hotel with charm of 1900.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
On place rogier Brüssel i prefer usually that Hilton right next door. I think the crpwn Plaza Hotel somewhat old-fashioned feel. So the charm of 1900. Personally, i think a more modern feel better. Besides i find the price for the rooms too expensive. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
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Katrin
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Lovely hotel in the center of Brüssel. Accessibility on foot. Directly at the shopping street grande place about minutes reachable, apart from that also a metro station nearby. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Heiko
Good location for business trips!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2012
As a part of of business trips i off and on in the Crown Plaza. Rich breakfast, room clean. The gym is small but nice and usually from. Volume from the street does not penetrate into the rooms. The rooms are very clean and big. In the all in all one sees however, that the hotel i think in the 70. was built. The location is for business trips to beat. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Michael
Nice hotel right by the botanical garden-noise
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
The Crowne Plaza hotel Brüssel is a really beautiful hotel with very friendly, well trained employees in direct proximity of the metro station rogier and in walking distance to the train station Brüssel nord. On the first glance you will find the botanic garden, the directly next to the hotel is, unfortunately, shortly thereafter many bürohochhäuser on, the beautiful impression hazy. Most badly is however the triangle between nord railway station (and train tracks with trains) and the dual carriageway main road around the tunnel rogier with a strong traffic. It really makes no joy in the botanical garden and ... a sleeping with open windows is not recommendable. Nearby there is unfortunately also only a few welcoming shops (if surprised that on the location), so that i personally another hotel for a city trip would prefer. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Sebastian
Decent city -hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2012
We stayed for a long weekend there. Had a executive room with a view of the rogier square. It was really very pleasant. Nice large bed and right lots of space. Location is very centrally located. About 1 kilometer to the grand place. Pedestrian precinct begins almost on the doorstep. Metro also on the doorstep. The red sightseeing-buses start directly opposite on Sheraton hotel. No hotel-own parking, but the 'rogier' garage right in front of the house, for 14 Euro per day. Breakfast was okay since with us in the rate included. In the hotel it was for 19 €offered. ... That is then already a bit steep. Offered in my opinion only lower standard for the hotel category. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Holger
Location super, furniture and bathroom a bit dated
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
We stayed 2 nights for the city break there. Breakfast is a bit little choice, however very good quality. Room bathroom with tub not more so great, furniture a bit old. The location is great at the subway and 10 minutes to the grand palace. Be careful, have the website of the hotel and credit was 2 times will be charged. View to the courtyard not nice, only walls of the neighboring room. For 80 €with 2 times breakfast good read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Michael
Top location-ideal for a short break
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
Top location hotel - Most attractions are easily on foot or on the nearby metro station reachable. The room is comfortable, the bathroom spacious, the bed huge. It lacks only to surfaces to the file in the closets. Furthermore, there is the' entertainment-System' badly antiquated and practically couldn't be operated. Against a longer stay speak possibly also the uninterrupted noise from the street from the nearby main street and the existing view (had window a narrow interior light well with views of the adjacent room). But the breakfast was rich, the employees quick and really friendly. In the four days ... we stay we had a very felt at ease - for a longer vacation we would probably after a less central hotel look around. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Sabine
nice breakfast, good breaks, rooms okay
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • February 2012
Rooms quite traditional, poor lighting in my #, but very spacious. The furniture shows age here and there looked at. Bed but very good, not worn. very nice on the breakfast buffet the various juices, Decanters of fruits. Extremely attractive! tables for breakfast only poorly equipped,, get the coffee/ tea from the vending machine and should be neither sugar still milk forget, you are not on the table. successful refreshment during breaks, very nice tea selection. The tehlunch was totally successful, hard-working service. for my reason for trip a event in the house absolutely practical to next year! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Hans
Centrally located hotel with very good facilities
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2012
A surprise: outside the nearly 100 Jhre old hotel inviting, how it inside is. Generous Courses, sufficient lifts, bright, spacious room with very good facilities. The rooms rails up to the bathroom just renovated to be. Tiny downside were chipped grout-but this was some reason the hotel, from the you within walking distance of fast the center rEACH can. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Carla
Charming Hotel
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2011
I would agree with the previous positive reviews. Only annoying, that I had to rush breakfast, there was enough space and a high level of noise in the three adjoining breakfast areas. I found the selection at the breakfast and the, what I ate, tasted. We had booked a standard room. It was relatively small, but since we had a super special, it was better equipped, than we expected. The only drawback were the two closets left and right of the beds, which accommodated not larger than a locker and, on the one hand, nor an ironing board and on ... the other side of the water heater (including plug) and cups. As for the clothes was rather less space. I was afraid I as a woman in the area, but I was not in the quarter, which is behind the hotel, but separated by a few skyscrapers. I am particularly in the direction of the city center and Schaer Beek and since I felt safe at all times. The Rogier metro station is directly in front of the hotel and the tram/bus station botanical garden is a few minutes to reach. In. Result: for a city break this charming hotel is in the best way suitably! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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Norbert
Four star are OK
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
The hotel draws its charm because of its long story and the structure from the beginning of the previous Century. We were at the weekend and found lots of tourists especially from Germany but also from England. The average age was certainly over 50 years The hotel has several hundred rooms on altogether 7? Floors. The breakfast room is quite small so it already times to waiting times can get. The breakfast buffet is in its choice not quite a four stars standard is however apart from that reasonable. read more
  • Room
    5.0

    Rooms are rather small but well equipped and clean. Bathroom with bath tub. Air conditioning available. Mini bar, coffee machine, safe available, Wi-Fi for a fee.

  • Gastronomy
    0
  • Service
    4.0

    Staff was friendly, room was cleaned. With English or Dutch one comes in the hotel well. The hotel has a beautiful bar, unfortunately, the bar staff very inattentive.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel draws its charm because of its long story and the structure from the beginning of the previous Century. We were at the weekend and found lots of tourists especially from Germany but also from England. The average age was certainly over 50 years The hotel has several hundred rooms on altogether 7? Floors. The breakfast room is quite small so it already times to waiting times can get. The breakfast buffet is in its choice not quite a four stars standard is however apart from that reasonable.

  • Location
    5.0

    The hotel lies on the edge the city center and the main shopping streets begin unmittlebar opposite the hotel. Within walking distance of the historic center to reach with all friends sights. Unmitlelabar in front of the hotel there is also a subway station Rogier, so that even more distant aims will be achieved quickly.

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Adam
Hotel Central, bad breakfast
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • July 2011
Hotel very centrally located at the end of the pedestrian zone at the botanical garden. Rest of the surroundings not appealing. Neighborhood is in transition. Room was okay. The breakfast was very poor and tasted bad. Very small selection for the class of hotel. Coffee, cocoa from the dispenser (self-service) only. In a two star Ibis would be okay, but the absolutely not. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christian
Grande dame hotel in the centre of Brussels
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • April 2011
You can tell that the hotel was already a few years old, but a house of charm. So it is not the case that everything looks tired and worn or Sunday You simply always see the one modern standards of a hotel in the old exterior of the building has been built. The hotel is very centrally located. Right next to the hotel there is the botanical garden, which in the hustle and bustle of the big city offers a little relaxation. The rooms are quiet and some have a great view of the main street. The breakfast is good ... but not fair value for the price. As a business or for short stays good. Spa and wellness we did not try out. I should like to highlight once again the cleanliness of the room I particularly noticed. I haven't felt immediately felt so comfortable in a long time. The only drawback: Shower curtains in the bathrooms are in my opinion in this hotel category no longer appropriate. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Leo
Grand hotel with small drawbacks
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2011
A beautiful old hotel, renovated but it has still the old charm of bygone days. Complimentary Wireless Internet access throughout the hotel, partially stylish furniture and not the usual standard. The air conditioning in the hotel unfortunately was still not working and it was to warm in the rooms. By the central situation is it with the windows open it was very loud in the room. The breakfast was OK, but for 27.50 eur much to expensive! As many hotels offer more for less money on. Unfortunately no own parking, but a pay garage is right to the corner. ... Who visited Brussels, should let the car anyway to home! It is a very good bus and rail; the city center should be to foot. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Marcel
Great hotel in central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
For city trips absolutely recommended! Comfortable and very luxurious, perfect location for sightseeing. You should definitely have on each english, otherwise one comes here not far ☺ read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Tim
On each case to recommend! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2009
Per: 1 complimentary Wireless Internet access throughout the hotel, free computers to surf 2 free gym, sauna The third very clean, well-appointed room/bathroom (shampoo, body lotion, Bath substance, soaps, shower caps, towel warmer/heating, hair dryer, Magnifying mirror, socket for international plug, Cosmetic towels, tea making facilities, iron and ironing board, glasses, electrical outlets at all Important posts, three mirrors (everything refilled each day), two (!) Fresh shower curtains, very new (renovated 2008) Fourth Siemens air conditioning (disguised as a radiator) Fifth friendly staff (spoke good english, also German) Sixth very central location (Grand place ten minutes walk), everything To reach ... via metro (daily ticket 4, 50, three-day ticket 9, 50 ), biggest shopping center right across the street (Zara, H & M, Promod), food business, since (!) restaurant is very expensive, Attractions and easy with subway (metro) to reach cons: 1 only a German channel (ARD) 2. Fan In the bathroom and can not walk off To (staff answered, it is a 'system' and not general Adjustable, but not bother) Third no toilet brush (could certainly be ordered) Often to hear sirens quiet fourth, the hotel on the main street is located Fifth from many rooms no view, because of the courtyard (windows are 'Matt'), but good light conclusion: With the offer of the hotel is nothing to much promised. A very clean, new and comfortable room (we had a Standard double room). The on-site fitness centre and sauna are the successful Days accounts. The staff is very friendly and is a good service. All in all the hotel is Crowne Plaza Brussels-le palace to highly recommend. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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