Suntopia Hotel Pegasos Planet(5 stars)

Incekum Mevkii Avsallar Kasabasi, 07400 Alanya / Antalya Show map

Average rating

99 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.3
  • Service
    5.5
  • Location
    5.6
  • Food and Drinks
    5.4
  • Sport & entertain
    5.6
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34 hotel reviews in Englishsorted by travel date
Claudia
Amazing vacation for the whole family
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel complex is huge, but nevertheless the 'crowds'. Our room was clean, it was daily (except monday, there is no room cleaned) cleaned, our room was with a sliding door to an adjacent room separated where the children sleep. We had all inclusive and the food was a crazy, there was so much choice and something for everyone, there was even a private children's buffet. There were starting over fries and burgers to a wok, vegetables, meat, etc. Simply everything. The buffet was always beautifully prepared, only you had to partly with the desserts be fast, because the people ... ( in particular russians) so much loaded and the majority of unfortunately left and unfortunately very much was thrown away. Austrians were our time not very many in the hotel represented, but it was very lots of russians, Sweden, finns, danish, English etc. So the various nations! And not only retired, but also very many children! read more
  • Room
    5.0

    The room was clean with us, it was with a sliding door from the closet separated, where the children sleep. Apart from that there was a table, a sofa, tv, air conditioning, safe, balcony, telephone etc. But after we mainly at the beach respectively stayed in the pool area and only for sleeping in the room were, we didn't use it. The bathroom was in any case always cleaned, the beds were daily (except on mondays) made, towels etc. Also exchanged, so we had nothing to fault. Although we had no room with a view of the sea, but with straßenblick, what the whole but not detract from our stay done has!

  • Gastronomy
    6.0

    The food was very good, there we could nothing to complain about. There was a private children's buffet, starting over fries, burger, pizza to international courts gave it all, a salad buffet, dinner buffet, starters buffet, desserts buffet etc. There were also theme evenings; for example a turkish evening, then a 'far east evening' etc. Bars were both at the beach, as well as by the pool. Drinks ( alcohol-free, as well as partly alcoholic) were free. We had all inclusive and therefore arrived for us no further costs to add. The breakfast buffet was as well as huge, starting over muesli, bread, pastry, scrambled egg in all possible variations, rice pudding, mini- pfannküchlein, tea, coffee, choco, milk etc. Finds thus here in any case something for everyone! The restaurant was also very clean, hardly was a blank plate at the table this was immediately shood around. Was a bit on the floor, it was immediately away. The staff members were in any case very hard, that you feel comfortable! The only thing which disturbed, that mainly russians so much food on their plate loaded and most of the left-this is probably a downside of all inclusive, because you need to be the food pay, they would surely do not.

  • Service
    6.0

    The staff were very friendly and the children very hard. We were also asked, as we in the hotel be comfortable and, if there was a little be improved should. With English one comes everywhere and partly speaks the staff even well German, depended on, if you can. The room was daily (except monday, there is the free day) cleaned. We had nothing to fault. A doctor there was on site in the hotel as well as a dentist, we have however thank god none of these used. Child care there was also ( either Nazar - is international and English spoken; respectively there was a animator who speaks German) only we respectively our kids this animation not taken into account. Besides that were all very friendly and accommodating and we once had at the front desk noted, that we a towel ( in the room) too few had, the was immediately yours. The towels for the beach/ pool could be changed every day!

  • Sport & Entertainment
    5.0

    There was a children's disco, there were also children's entertainment which we however not taken into account have. The entertainment for kids Nazar was in English, however there was also a German speaking children's animation, which we however or better said our kids needed. The children were too much with the water slides and the sea busy. Shops there were directly at the hotel or vis a vis from the hotel or you could a trip to a bazaar or in the nearby located places. Access to the internet there was likewise, we have however not used. The pool was clean and it was at the pool as well as at the beach a 'life-guard'. The water slides were a dream for children and also for the adults. The sea was crystal clear and pleasant, the beach was very clean, there there are no faults. The only thing which didn't bother us, that some persons both the chairs at the beach, as well as by the pool booked! However apart from that everything was great! Sun screens there was also enough. There were also different activities for adults offered, we have but also never taken into account, but it was for example water polo, darts, aerobics etc. So there is in any case something for everyone!

  • Hotel
    6.0

    The hotel complex is huge, but nevertheless the 'crowds'. Our room was clean, it was daily (except monday, there is no room cleaned) cleaned, our room was with a sliding door to an adjacent room separated where the children sleep. We had all inclusive and the food was a crazy, there was so much choice and something for everyone, there was even a private children's buffet. There were starting over fries and burgers to a wok, vegetables, meat, etc. Simply everything. The buffet was always beautifully prepared, only you had to partly with the desserts be fast, because the people ( in particular russians) so much loaded and the majority of unfortunately left and unfortunately very much was thrown away. Austrians were our time not very many in the hotel represented, but it was very lots of russians, Sweden, finns, danish, English etc. So the various nations! And not only retired, but also very many children!

  • Location
    6.0

    To the beach we had only a few meters to go, that was ideal, especially with the children. If you have a baby carriage or ( the hotel is in other words was suitable for wheelchairs) a wheelchair, are all the paths very good. The distance to the airport was unfortunately a little 'long' at least for children, as the transfer but a bit more than half took a couple of hours, but the holiday was in any case worth! Excursions and the like were offered, we have however no taken into account, there the children with the beach and the pool so happy and not any more from the hotel wanted to get away. We would have however the offer for a dolphin-ride in a boat, a dolphin-show, a trip to Manavgat, a trip to a bazaar, a boat trip, a pirate trip, etc. So it was lots of possibilities, the water sports was, you could amongst others the following ( for a fee) snhl: Banana-boat; parasailing, pedal boats, ringo, jet-ski...

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Paul
No land-side view, please
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2012
This hotel is absolutely fine unless you are placed in land-side view room. The hotel is located next to a busy highway-like road connecting all the resorts with the airport. Due to noise, spending evenings at the balcony is almost impossible. The road gets even busier after dark, when new flights come and tourist buses drive back and forth. The shape of balconies act like an amplifier, not helping it at all. Receptionists are unwilling to talk about changing the room, claiming that the hotel is completely full. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Andreas
Not bad for families
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2012
After several Turkey-vacations in five star hotels, this time the 4 star Pegasus royal booked. It is really only a four-star hotel. Suitable for families. Annoying was the dishes respectively besteckmangel. The tables were after eating not cleaned. In short: next once again a 5 star. A lounger by the pool to get without 'baksheesh' impossible. The chairs on the beach and pool are already from 05:00 reserved. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Norbert
Never again, very disappointing
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
Trenchant urine stinky mattresses, angekotzte walls at the balcony, dirt and grime everywhere, sticky Handrails, extremely dirty window; unfriendly staff, incompetent service; cleanliness 0 stars, Otherwise maximally a three-star hotel; it is sorry for the time more to write. Never more Turkey, this is 100% secure. read more
  • Room
    2.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    3.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.8
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    2.0
  • Location
    2.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Wolfgang
That was a great holiday in Suntopia Pegasus tarp
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2011
I was now the second time in Turkey at spend your holiday. Result of circumstances which I do not just want to describe (transfer) I am in the< hotel Suntopia Pegasus Planet hotel> come. On the bus I was very warmly welcomed have been. Alone the front desk/ Lobby made a very friendly and clean impression. The room I referred (2072) had view of the sea and a balcony where you could stay. The< room staff was friendly and not simply clean, but properly cleaned. I am very satisfied been. read more
  • Room
    6.0

    I found every day my room (2072) in a cleaned condition-the sanitary area wurdeOrdnungsgemäß cleaned and not only swept-thank you to the cleaning ladies-one of the cleaning maids I said always' Chefi' but the am definitely not write why she was simply friendly and had a lot of work friendliness shown.

  • Gastronomy
    6.0

    Thus the following: if you are in a country like Turkey you should know that it is not for example German home cooking expect-I enjoyed the< breakfast buffet> to geniese-there was simply everything your palate and the heart could desire. From the scrambled egg freshly roasted fried eggs- fresh toast many rolls/ Breads- salads-Marmeldensorten least 6 different. - yoghurt in different variations- cakes everything you want. The quality the individual information above I found good quality before. Should or other readers now a demur always think also at home there were once small grievances but I was not found. The service staff was for breakfast/ lunch and dinner always make an effort cleanliness the tables and soil to produce. Number of restaurants and bars are abundant and if you contact wanted all the same in which language one could socialize. I have the in any case made.

  • Service
    6.0

    What surprises me was the the service staff always a friendly smile had and tried me to understand in my language so German and the after one determine strenuous season for the service staff. I know what I'm writing because I was 46 years in the gastronomy (worldwide) and it does the holiday guests good if the staff always a smile and friendly Find-so I have experienced. Also the dealing with complaints were resolved in advance to my new Friend serkan TUGLUAR ( resident manager) a warm thank you.

  • Sport & Entertainment
    6.0

    For sports animation Kids Club disco Kids disco there was something there for everyone if a complaint has (?) as parents I think not. Options for shopping I have used and I have fun bargaining. In the 'foreign' we are all but <why not here at home? My new Hobby_Handeln. On the beach I would like to comment letter if some vacation guests the 'dirty' find-we tourist not all Press for example your Zigarrte in the sand out although it at almost every lLiege a brown clay pot gave where it could dispose of as well as empty cups etc. It is located not always at the beach staff it is also up to us tourist the one for it cleanliness can provide, because no one I believe is his cigarette in heimschen lawn from. The note. If you a umbrella wanted in the corner where the Lifguards are a sun screen (free of charge) to borrow. Also are Sonnenschutzdächer available and showers. A completely kitzkleine complaint I if you at the beach is there was no toilets but one had to then over the pool area in our indoor swimming pool the toilet visit.

  • Hotel
    6.0

    I was now the second time in Turkey at spend your holiday. Result of circumstances which I do not just want to describe (transfer) I am in the< hotel Suntopia Pegasus Planet hotel> come. On the bus I was very warmly welcomed have been. Alone the front desk/ Lobby made a very friendly and clean impression. The room I referred (2072) had view of the sea and a balcony where you could stay. The< room staff was friendly and not simply clean, but properly cleaned. I am very satisfied been.

  • Location
    6.0

    The location of the hotel satisfied my requirements. You had a very good bus transfer or the taxis stood ready for a drive for example to Alanya. The whole complex of the hotel surprised me. Super pool area and over the stairs was immediately at the beach. You can approximately 100 meters as an adult in the water walk out. For families with children absolutely the right. The lifeguards were always available. And what really important and was-no couch reservation-which was prohibited what I also really was. You could drinks by the pool (self service) with good Getränbken the quench, or at the beach at the beach bar with drinks served. You could also in the hotel trips book-or a Turkish food with reservation directly in the hotel restaurant.

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Barbara
Vacation with the family deluxe, with small mistakes
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
Our first large families vacation! Great week in a fine club. The leisure time facilities at the hotel were really outstanding, we felt very welcome. The opportunities, with child leave satisfied here, are absolutely. Given but-unfortunately due to the huge choice of food is unfortunately the attention to detail-okay. But not more. And the cleanliness-außschließlich the rooms-were very good, if not great. A grey carpet and shabby rooms suited reduce the pleasures. However, I can clearly recommend this hotel for families! read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Susanne & Manfred
Super great hotel, nice beach, with great pleasure again
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2011
Very nice hotel, large room, separable by a sliding door between parent and child, varied very good food, great pool landscape with many water slides and palm trees, great cocktail bar and beach bar with very nice staff, very beautiful, gently sloping sandy beach and crystal clear water... So in short, a perfect vacation! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Haakan
A good resort that will please many.
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2011
Good enought good all-inclusive. read more
  • Room
    3.0

    size: very small equipment old and dirty (stained) tv: too small 14" minibar: where? bathroom: clean , but why bathtubs? better with duschcabinettes , maybe too small bathrooms safe was good

  • Gastronomy
    6.0

    awesome food, a feast for your eyes and the stomach. big variety

  • Service
    4.0

    Friendliness they should send the staff in the reception to a politenesscourse. During daytime it was better. Languages When it comes to the languages they speak really poor english , mostly german and poor russian. Cleaning They cleaned the room very late but it was clean after they came. but they did not refill the fridge with water. Hamam/SPA it is supposed to be hot in a sauna. this was cold

  • Sport & Entertainment
    5.0

    entertainment : good in the evening for older kids they must find something more funny. especielly for those in the age of 10-13 y.o Pool: clean around pools. but i put a questionmark about the temperature in the pool. it was very cold. colder than in the sea. Beach: clean and very nice

  • Hotel
    4.0

    Good enought good all-inclusive.

  • Location
    5.0

    Very noisy becuase of a highway near the hotel especially during the night. Shopping facilities is critical, very little to choose from . but if we dont looks this part it was a nice beah , clean on the beach and very nice in general

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Silvia
The best of holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2011
i would like to come back. very good hotel. read more
  • Room
    6.0

    nice bathroom, comfortable beds, tv, balcony... mmm, good

  • Gastronomy
    6.0

    excellently! good service in bar :D

  • Service
    6.0

    very good service. room still clean...

  • Sport & Entertainment
    6.0

    best animators!!! i would like them on every holiday... especially Salih , Mossyy, Ersan Yet Kin, Can Murat Alkan, Semih. and dancers Valeriya, Roman, Julia , Alex and another...

  • Hotel
    6.0

    i would like to come back. very good hotel.

  • Location
    6.0

    sea is near, nice and clean... beautiful environment...

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Klint
Klint From Sweden
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2011
This year will be our third visit to the Pegasus planet. We enjoy statlig there. The staff that we encountered in 2011 was wonderful. Special thanks to Onder D. who always looks at the guests' best. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Peter
Best family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2011
Had to take the time following the best holiday we have been on! 3 of us travelled september last year. All inclusive. Every box was ticked. The complex was outstanding. Swimming pools and slides for various ages as well as kids clubs. From the first day the staff made an excellent impression on us and could do more to help make sure we were happy. A special mention has to be said for the guest relations manager gazi ayhan. executive chief hüseyin yılmaz and bar chief osman kıncal who were always happy to help and make sure we were happy ... also- very good at their jobs! The hotel was always well kept and the arcitecture inside and out made you feel like you were in a royal palace! The food was also very good with lots of choice and the presentation was impressive considering how many people needed fed! That said you never felt like you missed something nor did you wait in que's very long. The Thomsons reps were a bit of a let down but the thomsons entertainment team were first class. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Martina
Again and again!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
We were already for the second time this year, and probably go back next year. It was so beautifully relaxing and pleasant to spend the vacation. The beach is one-time. Still looking after guests 'his 'the stress. Has everything and everything worked. Even the excursion to the dolphins at SeaWorld Alanya is highly recommended. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Lewis
Best family holiday 2011
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2011
fanstatic hotel,very good food there so plenty choice of fresh food also bbq (gordon ramsay recipte)live BBQ beach are wonderful very clean and warm beach good watersport also refreshment bar come with all insv,service is 5 star and very helpful with smile,kids love this hotel we been very very enjoyed break it worth place to go we definelty coming back again cos we are fussy with clean also food this hotel overall marked 10/10 superb everybody should go there shopping in hotel rell watches leather etc the sun paper also i never miss it i miss my ... good staff who work there onder demir is quality staff we are good friend now big thanks to staff working very hard we are coming back again next years make sure you bring extra cash there plenty thing to buy therebig thumb up to royal pegasago hotel cheer !!!!! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Laurence
Pegasos Planet - Great Staff and Great Location
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2011
Exceptionally clean hotel, in an excellent beach front location. Good selection of shops on site, and lots for the children too do. Staff attentive and exceedingly good at making the stay as pleasurable as possible. Good variety of food. read more
  • Room
    5.0

    We booked a sea view room and this was excellent. Reasonable size for a family of four. Sliding doors separating the two areas. Our room overlooked the Buddha Bar, which appeared the quietest of the bars, with the occasional guitar player. The room was spotlessly clean and Fatma our cleaner, produced beautiful creations with the towels and left petals on the bed – a lovely touch. The fridge in the room was never empty of drinks, the TV channel choice was limited, but then you don’t expect to be sitting in your room when there’s so much to do and see.

  • Gastronomy
    5.0

    Excellent variety of food, both children and adults are well catered for. There never seemed to be any long queues and plenty of choice with fresh food prepared at most meal times on outside BBQ’s. The four gourmet restaurants provide a limited but tasty alternative to the main restaurant food. In particular, the Turkish and Asian restaurants had lovely settings. You can choose from Mexican, Asian, Turkish and Italian. The main restaurant had either inside or outside seating areas. Personally, we chose to eat outside, no air conditioning, but pleasant enough. The inside area appeared noisy and somewhat limited for space. Outside was far more comfortable and has a much better atmosphere, not a fly in sight. On the beach, there is a good beach bar, never a queue and standard drinks on tap with helpful staff. At around 12pm most days, they would prepare fresh breads or Kebabs – so try this rather than having to return to the main restaurant for lunch.

  • Service
    6.0

    The staff at the hotel were the best I’ve come across anywhere in the world. In the restaurant, we never had to wait to be served a fresh glass of wine, or the tables to be cleared. Nuri was always on hand with his smiling face and friendly ‘enjoy your meal’, made us laugh every time! Guest Relations (Onder and Gazi) deserve medals for the hours they put in and for their care of the guests. We were lucky to have them both join us for dinner on a couple of occasions and they told us all about life in Turkey, both spoke excellent English. This hotel was made so much better by these two individuals, who even carried our cases to the coaches and waved us goodbye – they truly understood how to make the stay enjoyable. It is good to see that other guests have also mentioned them in feedback, shows our experience wasn’t unique.

  • Sport & Entertainment
    4.0

    This is possibly the only weak area. The Thompson evening entertainment was poor. The hotel has a fantastic ampithreatre which has great potential. However, Thompson did not take advantage of it. Cinderella, Grease and Robin Hood (all with a modern theme) seemed to be put on more for the enjoyment of the reps than the guests. The entertainment provided by Suntopia (Wild West and Enigma) was more professional and of a much better quality. Thompson really need to work on the evening entertainment and raise the standard considerably. We went to the Riu Bambu in the Dominican Republic a couple of years ago and the entertainment was first class, this time, it was poor. There is a large games room at level -1 for the kids and our two boys made good use of this facility. The machines are a little expensive, but it gave us some peaceful time in the evening for a catch-up at the end of a long day sun bathing.

  • Hotel
    5.0

    Exceptionally clean hotel, in an excellent beach front location. Good selection of shops on site, and lots for the children too do. Staff attentive and exceedingly good at making the stay as pleasurable as possible. Good variety of food.

  • Location
    6.0

    The hotel is right on a blue flag beach. About 1.5KM’s long. The water was warm and safe to swim in. Be careful to stick within the swimming areas so as to avoid the jet skis and power boats, that frequent the area. We chose the beach over the pools every day, as the pool areas appeared busy with loud music and lot’s of Thompson activities. The beach was much quieter and it was only a minute or two before the very helpful beach attendant who would turn up with a couple of parasols to protect ourselves for the hot Sun – take sandals to the beach as the sand gets VERY hot !! There was a massive indoor pool, great for getting out of the sun at mid-day. The Spa at the hotel was good, treat yourself to a Turkish massage during the first day or two of the stay. It supposedly helps with the tanning process.

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Mandy
Fantastic family fun packed luxary holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2011
Excellent hotel, very comfortable, cosy and clean room with an absolutely stunning sea view. read more
  • Room
    6.0

    Our room was excellent. The size of it was perfect, the floor was carpeted (freshly washed before our arrival) which we loved because it made it feel so cosy - home from home! Air conditioning was fine, TV was sufficient, balcony was perfect size with the most amazing sea view we have ever had the pleasure of experiencing. Three telephones in the accomodation space so if you needed to use one you did not even need to leave the room! To our astonishment the minibar was stocked with FREE big bottles of Coke, Sprite, Fanta and Water which was replaced on a regular basis free of charge. The Hotel was spotless, there are little plant pot bins everywhere by the poolside and beach and the staff were constantly emptying them so there were no sign of flies anywhere unlike most holidays. One member of staff replaced our warm half bottle of water with a fresh ice cold one from one of the many fridges dotted around the pool whilst checking for bins that he could empty - how lovely and thoughtful of him. We were also delighted to see recyling stations dotted arround the hotel.

  • Gastronomy
    6.0

    A wide variety of eating areas and food types. We particularily liked the themed evenings which gave us an insight into different cultures and we were amazed at how much effort was put into decorating the dinning areas by the staff. My husband is a fussy eater, and by that i mean basically likes to live on burgers and chips! However he found the food very good, there was a constant supply of alternatives for him such as pizza, pasta, kebabs, chicken and beef stew type meals etc. There could have been perhaps a little more variety for the children, however our certainly were not complaining or going hungry!

  • Service
    6.0

    Excellent service from all the staff, able to communicate easily in English. Fresh food constantly being added at meal times. Snacks and refreshments constantly at hand and dotted around the site, inside the hotel, by the pool and on the beach. Any questions and queries are welcomed and answered immediately with excellent customer service. We needed an extra quilt for my son, in the time it took to walk from reception back to our room a member of staff was right behind us with the quilt before we could even open the door!

  • Sport & Entertainment
    6.0

    There was an abundance of leisure activites to keep all the family happy and busy. There was constant entertainment that you could either just sit and watch or get involved in, alternatively there are many spacious and very confortable chill out areas of all types.

  • Hotel
    6.0

    Excellent hotel, very comfortable, cosy and clean room with an absolutely stunning sea view.

  • Location
    6.0

    Stunning beach with constant security, plenty of free comfortable sun beds with a sea that was as warm as my bath! On site shops for anything you need, someone constantly available to book excursions or for questions and queries. An abundance of swimming pools and slides for adults and kids of all ages with poolside enterainment aswell.

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Darya
Amazing vacation in Pegasos Planet!
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2011
Perfect place to have a really great rest read more
  • Room
    6.0

    Big light rooms with nice views

  • Gastronomy
    0
  • Service
    6.0

    Frindly staff who are always ready to help you in case you have some questions or problems

  • Sport & Entertainment
    6.0

    Entertainment team is really brialliant! Especially Semih ! Semih, you are the best!:))

  • Hotel
    6.0

    Perfect place to have a really great rest

  • Location
    6.0

    Large beautiful territory with a lot of greenery. Sea is just in 1 minute from the hotel.

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Romana
Summer splash, the brilliant time of my life
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • July 2011
The suntopia hotel pegasus planet is for 3 weeks every year the partymekka! Would immediately go matric and right afterwards back to this paradise! Simply only indescribable brilliant and 100% ig recommendable! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Marta
Very good hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2011
spacious hotel, great location, beautiful beach, very well adapted for disabled people, good food, nice large rooms, a great activity for children and adults, very cool animators. heartily recommend it. I hope that I will back there yet. wonderful holiday! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Ola
Best emotions ever!
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2011
wonderfull big hotel with perfect and long beach... pure sea( in the beginnen of the season) good disco not so far away) read more
  • Room
    4.0

    are big and clean always.... furniture is pretty modern

  • Gastronomy
    0
  • Service
    6.0

    stuff is so good for everyone... knows english... room servis is good also...all in a time!

  • Sport & Entertainment
    6.0

    entertainment team are gorgeouse! this is becouse of what u wanna come back again and again... was so surprised to see this year same animators from summer 2010. Moss is doing break dance perfectly, Ersan, Usuf and Can so cool) were missing Mehdi this summer( other guys was so funny also...Big thanx for them!

  • Hotel
    6.0

    wonderfull big hotel with perfect and long beach... pure sea( in the beginnen of the season) good disco not so far away)

  • Location
    6.0

    beach is so close to hotel.... airoport is kind of far away ( 2 housr by bus)... no good place for shoppind

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Michelle
Fantastic family holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2011
Plant Pegasos is a great Hotel, with fantastic pools, staff, entertainment and beach. I stayed here in June with my family and we had the greatest holiday, we had everything we wanted and couldnt of asked for anything more. The staff were all very hospitalable and could not do enough for us, they work such long hours and work so hard they were contantly there on hand for anthing we needed and were all so friendly,especially the gentlman named 'Onder' he was fantastic from the very first day we arrived he was so attentive and any problems we had ... were dealt with immediately as he was always to hand, he was very helpful with all types of information we required and made our stay perfect, he is definately an asset to this hotel. The food was great with lots to choose from we loved every meal we had, even our 7 year old tried and loved it all. Pools were so clean & with slides which kept our daughter occupied throughout our stay. Beach was fantastic & clean i can describe it as beautiful. Lots of entertainment very impressed, really there was no need to venture out as everything you want from your holiday is there. We will definately be coming back next year we really did enjoy it. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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