Hotel Las Palapas(3.5 stars)

Av. Costera M. Aleman 178 Show map

Average rating

151 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    5.3
  • Location
    5.7
  • Food and Drinks
    5.2
  • Sport & entertain
    5.1
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46 hotel reviews in Englishsorted by travel date
Bruno
Cool facilities and pleasant staff!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
Sensational! I would immediately go over there again. What disturbed me the most is the loud music from the neighboring hotel. Apart from that everything is clean and really recommendable! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Carmen
Quaint hotel with small errors
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Cute, small, idyllic hotel. The garden is very nice with lots of palm trees arranged. The area nearby the wellness centre we didn't like it too much. Throughout the facilitities are wi-fi available. Could the hotel only recommend it farther. If you not so much importance on newest furniture etc. Sets, he feels himself well over here. read more
  • Room
    4.0

    We had a thatched palapa opposite of the pool, only a few steps away from the chairs away. Booked over meiers weltreisen booked a deluxe room, which we really absolutely recommend could. Unfortunately we were the nights of mosquitoes bothered. German spray helps only partially. (off at wal mart!). We, unfortunately saw them too late, was the roof not flush with the wall. This enabled the mosquitoes unhindered into the room arrive. Before other kriechtieren one didn't have to worry about. We have not in the hotel see one. The size was really great, the bathroom large. The safe (with key) could be changed. A bit of an inconvenience. The fixtures in the bathroom, as well as the door to the shower could be renewed-are already very fossil and not really acceptable.

  • Gastronomy
    5.0

    The breakfast was perfect delicious. Delicious freshly squeezed juices, french toast etc. Scrambled eggs which you could have freshly prepared. If you didn't get full here, it was really his fault. A dinner we didn't use. Which maybe better. For breakfast told some, that you after the meal not really good went.

  • Service
    5.0

    The front desk was always friendly. Some also spoke german. To the greetings there was a small bottle of water and a damp towel. Unfortunately, a complaint / please do not followed have been. General cleanliness leaves something to be desired. One evening we had not enough towels. Our sky over the bed was dirty. Beach towels are daily at the front desk replaced.

  • Sport & Entertainment
    6.0

    Small, nicely laid out pool. Because of the direct beach location (some palapas are located directly at the beach) was the pool hardly used. Animation is not available. Due to the many palm trees directly at the beach, it really is paradise. The massages at the beach are very relaxing.

  • Hotel
    5.0

    Cute, small, idyllic hotel. The garden is very nice with lots of palm trees arranged. The area nearby the wellness centre we didn't like it too much. Throughout the facilitities are wi-fi available. Could the hotel only recommend it farther. If you not so much importance on newest furniture etc. Sets, he feels himself well over here.

  • Location
    4.0

    Direct at the beach. The shopping street is only a few minutes walk away from hotel. What we thought very annoying found is the neighbouring Beach Club. The bass was up in the evening very loud to be heard. This gives the hotel a drawback.

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Patrick
Great hotel, at perfect location in paradise!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
The rooms are not overly large, were enough for us but more than enough, since we also only for sleeping in the room were. Completely, very small minus for lack of tv. However these beach holidays not even miss it! The complex in the remaining is brilliant! Everything is green and with palm trees covered. To the beach (directly at facilities) one runs on always clean betonweg downhill between sand and palm trees. Coupled with the sounds of birds and the always loud becoming sound of the sea, is this through the paradise the booking value \u263a We had only ... with breakfast, however this was great! The chef his bowl with the ingredients for the omelettes rich (or any other egg \u263a. Furthermore many other side dishes, also always rich, cut, fresh fruit. 20 meters from the main entrance away, is the beginning of the pedestrian precinct. There you can find everything you need! Right at the beginning a supermarket and afterwards restaurants and bars at the piece! Better (at the beach but right on the vibrant mile ) that is unacceptable! We liked it so much, and would recommend to all! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ruth
Hotel area at the beach
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Nice surroundings in a quiet area, only the loud all day music from the nachbarbars was partially the peace and quiet at the beach robbed, unfortunately. The staff were very friendly and helpful. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Nils
Caribbean like pur! Great service!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
As repeat offender I can this hotel really warmly recommend. Super service, friendly, competent staff in all servieabteilungen. Most beautiful beach, natural facilities for me absolute Maldives replacement! Great location of the hotel between beach and promenade (only 200 meters on foot away). Nearby varied restaurants with good food. The hotel with half board book! One can then consider, whether for lunch or evenings eat. Small shortcoming is the neighboring beach Club mamitas, is but also since the wind the music in the other direction carries. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Silke
A peaceful oasis in the middle of Playa del Carmen
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We were before our round trip 4 days at las palapas and wished we could have stayed longer. Who a hotel far away from all inclusive-looking for, is right at home here. There is no luxury hotel, but the straight we liked. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Gabi
Beautiful holiday in Karibik
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We have a nice holiday at Las palapas had, would but nevertheless not stay here again. This is due to the fact, that we our last weekend, witness could, how noisy the music from Beachklub next door can be. Unfortunately the Independence day celebrated, and the bass of the music system were so loud, the walls our room actually vibrated. Apart from that I can the previous reviews only agree: pretty and clean hotel on a wonderful beach section, friendly staff, delicious breakfast buffet ( the selection during dinner we found not so great). The location is great, if one ... buying or eat out I would like ( definitely a Mayakaffe in the ' Yaxche ', a chicken breast with Chimichuriwürze in 'El Diez' or fish of the day in the 'Fusion' try!). However one is continuously addressed, which we as somewhat annoying found. Our excursions we booked over the internet in advance Mexico-Mexico booked and paid for, worked fine. We have five excursions made (ISLA contoy, Walhaischnorcheln, cenote and visited Turtle Bay, Minirundreiseund Xel-Ha), and nevertheless not seen everything, we will Mexico therefore definitely visit again! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Michael
Excellent hotel with a very good staff
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
All in all the hotel is recommendable. We would definitely again Spend our holiday. In the hotel complex one has the impression In the jungle to be. The accommodation is partly very tucked away, what the charm The hotel very status. Also the general jungle-feeling is very pleasant. Beach is very fine sandy and large enough. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Jürgen
Wonderful and beautiful
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Clean, the food super, staff friendly beautiful Karibik idyll. Great beach and many palm trees read more
  • Room
    6.0

    Large enough. We had standard room, has approximately 25 meters², shower has cold and warm, as well as enough water pressure. Great beds( had a great nights sleep)

  • Gastronomy
    6.0

    Very good food, four times in two weeks outside at the beach( depending on weather) the buffet set up. Hygiene is very good Food is very variable, times typical of the country once international and always delicious. Cocktails at the beach very tasty and variable again and again specials. All waiter are very attentive and really friendly. A small tip now and then but you should be.

  • Service
    6.0

    Only one word: perfect! Waiter are nice, attentive and friendly. Rooms are clean, hand towels are changed every two days. Breakfast fantastic.

  • Sport & Entertainment
    6.0

    Fitness center really well equipped, pool as largely as necessary ( at the beach). Entertainment through various live musicians at the beach and evenings mariachi music.

  • Hotel
    6.0

    Clean, the food super, staff friendly beautiful Karibik idyll. Great beach and many palm trees

  • Location
    6.0

    The hotel lies absolutely perfect. You had a lot of peace in the hotel and at the beach. The much gescholtene ' noise' from mamitas absolutely not disturb, except perhaps tourist the vacation to read in the room spend, as acoustically causes the noise is bigger. Playa del Carmen offers for night owls at, as well as for people who lots of restaurants want to try or gladly shop go

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Thomas & Stefanie
Oasis to be comfortable with caribbean flair!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
We deliberately for this small complex decided, because we do not want a 5 star bunker. It should rather typical of the country its. And weren't disappointed! It is already a bit outdated really but we knew this from the start. You could also here after reading. It is a beautiful small complex with small Cabanas and so green as far as the eye can see. Simply said jungle feeling pur. A little oasis! On the complex are also iguanas, racoons, coatis, squirrels and agouti if one with open eyes through the complex runs are you all to see-) ... We had a double room the simple category ( bungalows standard) and nevertheless surprised. It was everything available what you need simply but clean. The room was on the first floor under a palmendach with four poster bed. A large fan over bed and an airco Air conditioning and fan were not disturb loud. The average age mixed. Too many German, swiss. The check in and check out was problem-free and fast over the stage. Friendly greetings to frida the always very friendly and also very good German knew. Actually all were nice and very friendly and hard-working. But unfortunately you can also not all names-) read more
  • Room
    5.0

    The room mentioned above... The balcony was large enough so that a small tables and two chairs had place... There were then also still two hammocks hung up... Around the soul baumeln allow... We can only say 'wonderful'

  • Gastronomy
    6.0

    My husband had during our vacation birthday... I had first with the hotel in connection set, whether it would be possible a cakes close to the breakfast table... This had also everything wundbar worked... Here again a big thank you at mariela :-) from the reception There was a large breakfast room and and the restaurant acuario... We booked half board and we were happy. For breakfast there was everything you needed from the toast to wholemeal bread... Pastries, from the fried egg to the omelet (you could put together yourself ), roasted bacon, sausages etc. Four different juices, cereals, quark, yoghurt, cheese, sausage... And of course beautiful fresh fruits... Would like to see who at home a range of breakfast choices has? If you didn't find anything there... Then we know it not more... Was also everything very clean and if something to the slope went were also immediately again and again refilled... As I have already mentioned the boys were hard on the ball and the dirty dishes quickly... Also evenings we had the choice between 2 menus or à la carte... We have always found something... Everything was always very nicely arranged... So that even with the eye ate... We have also experienced during the 3 weeks the, the food always twice was. Two times a week there were buffet once' mexican and caribbean' Both were always at the beach set up... With candles, votives and torches just very, very nice and it was with the feet in the sand... Lovely :-) In the caribbean were 3 musicians, and With the mexican buffet also came 7-9 mariachi... And made amongst others music the individual tables... tempramento or romantico as you like ;-)... This was just a beautiful vacation feeling :-) We felt good overall!

  • Service
    6.0

    The service was great! You came in the morning breakfast you were welcomed with a friendly buenos dias also on German. The boys were always very concerned and on the ball... Some of them spoke even a little German and were always grateful if you a few words in your vocabulary update could :-) From this point again so many greetings to... Willy, Juan and enrique many thanks for your service! The cleaning of the rooms was also great... The room was twice a day visit... Once to wipe and beds fresh beziehn ( if you wanted simply card on the bed and have been the bed changed)... And then brought a if you wanted fresh towels... The cleaning staff was also always very friendly and tried hard... With a lächehenden ola :-) Also the yard area was very well maintained... Because whole day you have somewhere a gardener seen... The swept or otherwise which made... And every time a friendly ola on their lips! Complaints we had no!

  • Sport & Entertainment
    5.0

    Animation there were thank god not... dadrauf we put no value! As I have already mentioned out of the hotel and you could shop till you drop. The access to the internet was free We have experienced that people had complained, because it is not the fastest was... We can simply not understand... We didn't use the pool with such a sea... The loungers need a a new paint and even a new padding... But since we didn't use this area had was relatively no matter... The chairs at the beach were no luxury loungers on board from wood but they were always tidy and curious a spot you always found! Since the hotel at our time 40% was occupied. Towels you could always at the front desk exchange! Umbrella were also enough... A bar at the beach was also available. The service at the beach was also perfect... A small tip was enough and the boys with the food and drinks menu... Again also here kind regards at Carlo and his colleagues :-) Happy hour for cocktails was always 17:00 until: o'clock

  • Hotel
    6.0

    We deliberately for this small complex decided, because we do not want a 5 star bunker... It should rather typical of the country its... And weren't disappointed! It is already a bit outdated really but we knew this from the start... You could also here after reading. It is a beautiful small complex with small Cabanas and so green as far as the eye can see... Simply said jungle feeling pur... A little oasis! On the complex are also iguanas, racoons, coatis, squirrels and agouti if one with open eyes through the complex runs are you all to see :-) We had a double room the simple category ( bungalows standard) and nevertheless surprised. It was everything available what you need simply but clean. The room was on the first floor under a palmendach with four poster bed... A large fan over bed and an airco Air conditioning and fan were not disturb loud. The average age mixed... Too many German, swiss... The check in and check out was problem-free and fast over the stage... Friendly greetings to frida the always very friendly and also very good German knew... Actually all were nice and very friendly and hard-working... But unfortunately you can also not all names ;-)

  • Location
    6.0

    From Cancun airport it is about an hour drive to the las palapas. There the complex is not very big... Also the paths very short... Our room was excellent... 1 minute walk to the breakfast room and restaurant acuario... Well and we say to the beach 2 to 3 minutes what else could you want? The beach a dream! He was cleaned every day. If you in the sea was and on the beach looked one saw only palms, the small Cabanas were not at all to see... If you did not know... They said there is no small hotel:-) What we also found was a good thing... One goes out the hotel out you are right in the hustle and bustle of the known quinta avennida... The shopping area of Playa del Carmen here there is everything from A to Z... Euros you can on every corner exchange... However comparisons is worthwhile! At the end the strip is the ferry to cozumel...

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Britta
Extremely pleasant atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Small, manageable complex... Personality and flair, not like in 5 star bunker, still available. The rooms were clean. A few small reductions must one in purchase, for example a bungalow with fall... Lol... The breakfast was always fresh and delicious... There is something for every taste. So great fruit such as, I in still no other experienced... It were many germans since, little children and the hotel is very green and idyllic, unspoiled... Simply great... read more
  • Room
    6.0

    Clean and tidy... New the hotel is not, but it is kept good in shot... Also the garden...

  • Gastronomy
    6.0

    Just excellent... Even people with food allergies, good food... Also special requests were great implemented.

  • Service
    6.0

    Just fantastic, on arrival we were immediately very warmly welcomed...

  • Sport & Entertainment
    6.0

    I have 6 stars, because it in this hotel 'no' halligalli and animation was... Grin... No tv and telephone on the rooms, however wi-fi in the bungalows. Beach was the most beautiful of the entire area...

  • Hotel
    6.0

    Small, manageable complex... Personality and flair, not like in 5 star bunker, still available. The rooms were clean. A few small reductions must one in purchase, for example a bungalow with fall... Lol... The breakfast was always fresh and delicious... There is something for every taste. So great fruit such as, I in still no other experienced... It were many germans since, little children and the hotel is very green and idyllic, unspoiled... Simply great...

  • Location
    6.0

    From our cabana to the beach it was approximately 25 meters. Whilst sleeping you could waves hear... Great... From in the morning at o'clock the exotic animals concert started. We felt like we were in the jungle... Lol... The great at this complex is, that you in 3 minutes in the town and there is wonderful food. And the much earlier than evenings at: o'clock. From here we many excursions booked. Especially the walhaitour is a urgently should... Crazy...

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Kerry
Very beautiful hotel, great location
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Have no more beautiful hotel seen. The complex is really nice green, is also super well-kept. There is no hotel complex, but a bungalow complex. There is in each case 1 bungalow with 2 room, a top ( better category) a bottom. We had the downstairs and were glad, could not believe the thatched roof not so) read more
  • Room
    5.0

    The style is mexican, so not modern. The bungalow the humidity, however with of the airconditioning not a problem. The bathroom is specially mexican, with green tiles, however nice. Large shower. The bed was unfortunately somewhat hard. Every room has either a balcony or a veranda, or gives e^s each 2 hammocks.

  • Gastronomy
    6.0

    Breakfast was great, everything fresh, enough seats. It was always refilled, also at the end of.

  • Service
    5.0

    At the front desk was a swiss and a further, the speak German has. Have good directions.

  • Sport & Entertainment
    5.0

    Pool was available, but we didn't use it. There were mostly the mexican families with children. But everything was clean and tidy. The sea was top, well-kept beach.

  • Hotel
    5.0

    Have no more beautiful hotel seen. The complex is really nice green, is also super well-kept. There is no hotel complex, but a bungalow complex. There is in each case 1 bungalow with 2 room, a top ( better category) a bottom. We had the downstairs and were glad, could not believe the thatched roof not so)

  • Location
    5.0

    From the hotel side one directly at the 5 avenue and can this nice to left down. Husband is so pretty at the end the 5. Restaurant at restaurant, Italian, mexican, amerk. Everything you want. Shop: rather disappointing, many souvenirshopps with sombreros, tequila and your. kleidershopps completely overpriced in comparison to the USA. The hotel lies directly at a private beach, which is great, the left and right is at the weekend party of locals announced. On volume of the beach clubs, were due to the lots of negative comments concerned. It is however not a problem. Through the day you can hear from and to a housebeat (for all the techno music heard do not know) this varies depending on the wind, but you can hear it really only very, very low-key, so you can hear almost nothing. From the airport it was about 30 minutes.

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Joerg
A gem in Playa del Carmen
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
Especially good at this hotel is the small number of beds, the direct beach area and above all there was no all inclusive returns. The bungalows are in terms of size completely sufficient and are also not so close together that you from the neighbor hear everything. The beach section is good one goes left high after a short time the hotels always less and one is then almost traveling alone. The chairs in front of the hotel are not so close to each other as in many other hotels the space has. One descends on the right of high ... it will always full and the beach we found not so nice. Mornings there was everything needed for a good breakfast need sausage, cheese, eggs, fruit and much more the should normallerweise every for breakfast rich. The already so often mentioned music can really somewhat annoying his, but if you are there just in the hammock comfortable and only the boom boom boom ends. Who a nice, small hotel and not a giant hotel ( is unfortunately very many on the Riviera Maya) without this annoying all inclusive bracelet is Las palapas a good choice. The outside has Tulum, chitzen Itza and cobe to visit the recommend I to rent a car the best of Germany from cost only around 30 Euro on the day and everything is really easy and just on your own explore. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Thomas
Prima met!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • May 2012
Small but sweet. The cabanas are harmoniously in the TL. Ancient but neat Dschungelgarten embedded. The staff are definitely friendly and helpful. Las palapas is the case now in May very quiet. From the neighboring mamitas is from 21 o'clock nothing more to be heard. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Rainer
Lärmhölle in paradise
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2012
Unfortunately at the wrong time in the wrong hotel. Actually a dreamlike complex, really beautiful, big room with hammock on the terrace/ balcony, the complex in a tropical garden with direct access to the beach, pleasant staff, as would be everything great. But. Unfortunately the joy clouded (we had the bad luck over Easter= SEMANA SANTA on the complex to be), because after noon the whole complex of driving techno -music from the neighboring beach club in concert volume was subjected, as you could be, where you wanted, in the whole area bebender noise. The whole took up against 20 ... until 21 o'clock Then it was in our room (111) unfortunately with full steam further, this time from various other clubs on the stichstraße to the mamitas club and every night at least until 2:00 A. M. in the morning, so that we could not sleep at all. In short: this hotel is a no go during various Technofestivitäten -please definitely before check, whether because something take place ( seems unfortunately nichzt too seldom happen). read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Andy
Everything right!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2012
Great hotel located directly at the beach! Friendly staff and very well maintained green complex with lots of palm trees, where the locals wildlife comfortable. Restaurants on the doorstep, but also the hotel's restaurant you should try. As even had 'only' breakfast booked, so we were forced into flexible and therefore had the free choice of countless restaurant playa del Carmen. In short: everything right! The afternoon (but not every day) we left us by the music conveniently located by Mamita's magic, close to from the hotel is. Twice the week there was a theme night ( Mexican and Caribbean) ..., with live music and tasty buffet. We envy all the, the decide in palapas las spend your holiday, because we found it to be very nice and was sad home start! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Alexander
Great hotel - if you the correct loft occupied!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2012
Complaints, like a broken lamp, needed three days to remedy. At 2 days without warning Montagearbeiten (Espanol new Gardinenleisten velvet curtains ) carried out, a benefit of the loft sometimes impossible. Kritischster point was however the proximity of our loft (no 7) to restaurant, it several times guests to shortly before midnight be left, that sleep for us was impossible. Altogether outweighs however the pleasant Page of the hotel clearly. The breakfast offers so quite everything, which one of tires fresh fruit could want. First class fresh juice, after personal collection prepared scrambled or fried egg, different muesli- and nut ... varieties, different Yogurts and so on., there remained no wish open. Spacious rooms, large bathroom with shower of the toilet separately, no 20 meters the Chair at the sea, very good service ( beach bar served not only at the beach, but also provides food and drinks in the loft, front desk offers clearly better and more favorable tips for excursions, Taxinutzung etc., as for example our travel agency-Representative)-under line was it just great! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Andreas
Fantastic vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
The hotel is magnificent. The whole complex is very well maintained, the bungalows beautifully and the beach also super. The breakfast is good however after two weeks also a bit boring. The staff and all other employees are extremely friendly and who originality loves as my wife and i, will feel very comfortable here. Light drawbacks are certainly by the loud music between 2 and 6 hours in the afternoon, but if you are hotel descriptions and reviews read, need afterwards also not to complain. We was heard, but it did not feel disturbed. read more
  • Room
    5.0

    The rooms are older however in good condition and in such a style. At the start we had a dripping shower, but after notification at the front desk, immediately was repaired. Apart from that we experienced, that las palapas the oldest hotel in Playa del Carmen is, but you couldn't really look at them. We felt very good.

  • Gastronomy
    5.0

    We had only booked accomodation and breakfast and could therefore not in all areas make smart. The breakfast was ok. Rather american style with right-made omelettes and scrambled egg. Much white bread and fruit. However after two weeks it was rather boring. The mexican evening was good but in our opinion too expensive. Apart from that we have evenings or lunch at the 5. av. And since you can also much to put in money.

  • Service
    5.0

    The staff in the hotel is really very friendly. Wether waiter, chefs, receptionists, gardener or cleaner no matter. You can certainly not to the beach without at least two to three times' hola ' to say. Drawbacks i only, that the waiter clearly noticed, that you earn and all tip afterwards pant. Is there but plenty of it, wonders, how quickly things can go. At the most friendly i personally the two austrians behind the front desk. Always a smile, always time for which personal and always very helpful. Thank you Katja, thank you Sandra.

  • Sport & Entertainment
    5.0

    The pool is very small, but if a pool less than 50 meters from such a beautiful beach is, is a large beautifully designed pool i think also not necessary. In the afternoons there are at the beach usually a entertainment program in the form of live -performances, but not everyone's thing. The whole is rather a sideline. Entertainers there is no. Sports facilities are available at the beach.

  • Hotel
    5.0

    The hotel is magnificent. The whole complex is very well maintained, the bungalows beautifully and the beach also super. The breakfast is good however after two weeks also a bit boring. The staff and all other employees are extremely friendly and who originality loves as my wife and i, will feel very comfortable here. Light drawbacks are certainly by the loud music between 2 and 6 hours in the afternoon, but if you are hotel descriptions and reviews read, need afterwards also not to complain. We was heard, but it did not feel disturbed.

  • Location
    6.0

    The hotel has it's own beach section, so that the way there to a at best 5-matter of minutes is. We stayed at the other end the hotel our room and are at best 5 minutes' walk. To the airport it was about 45 minutes and the distance to excursions is ok. One goes the main entrance of the facilities out you are right on the 5. av. The countless shops, bars and restaurants there is. Altogether the hotel lies fantastic.

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Elke
Loud paradise, rather inside tip for river
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2012
The enthusiasm for this hotel do not share, since our room (53) in direct neighborhood of the said club, and we every day very techno music loud suffered. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Christine
great... And nevertheless a large problem
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • February 2012
the complex 'Las pleasant' is a small dream, whose luxury not in a material things, but in the design and location of the resort is located: surrounded by greenery and the fine, white sand beach are located with a lot of natural materials designed small houses, the 2 restaurants, a TVroom/library, the pool, the fitness room with modern devices, the small beach bar and a lighthouse. We had two simple ground floor-double room with air-conditioning and fan and were very satisfied with it. (there are double room with four-poster beds, all rooms are obviously a small little different). TV, radio ... and telephone we didn't miss anything. The furnishing is not luxurious, but modern, practical and very tidy. The terrace attached the hammocks. A few steps in front of the resort is the modern town of Playa del Carmen with cafes, restaurants, shops and nightlife, but in spite of the nearby there is experience no noise disturbance from there. From a other Side: the approximately 200 meters away from the beach-club 'mamitas'. It is unbelievable pity, pity, pity! The 'read pleasant' is in our opinion a pearl, we have no area at the beach see, the US better would have liked. But during our stay sat 10 am shortly after fierce techno 'sounds' from the' mamitas' until about 7:30 P. M. 19 hours/the 'read pleasant' under sustained fire. Techno and overall the overloaded, wummernden bass were everywhere to be heard, including at the beach. The complaints of numerous tourist in the 'read pleasant' of the front desk this allayed, we can't do anything about that, it is a multi-day event. The short visit of a annoyed guest in 'mamitas beach- Ckub ' and a conversation by DJ brought for the rest of the days a respectable sound setting. (thanks!) (the 'multiple event' was just an excuse, the ' mamitas is every day active, especially at the weekend. It would be interesting, whether other guests the ' mamitas' before and after us similar problems had, or, if we just bad luck had. After the music more bearable became was, we stayed in the 'read pleasant' a great vacation and would have liked to have longer there remained. for small children there is a baby bed and high chairs. in the room there was a safe available ( free). From time to time will dinner as a buffet offered, played a mariachi band, a Cuban transverse flute players, a Caribbean band. 'entertainment' does not exist ( luckily'. To the Mayan city of Tulum are only about 50 minutes with the taxi (500 peso), but there are also from the bus station comfortable buses. At the front desk of 'las pleasant' is Spanish, English, German and French spoken. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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