Hotel Las Palapas(3.5 stars)

Av. 34 Norte Con 5a Av. 77710 Playa del Carmen View on map

Average rating

196 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    5.2
  • Service
    5.5
  • Location
    5.8
  • Food and Drinks
    5.1
  • Sport & entertain
    5.3
Filters
You selected:
61 reviews for this hotel sorted by travel date
Regina
Romantic beach hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Beautiful hotel with romantic Cabanas under palm trees very close to the beach. Very family-friendly, good breakfast. Much nicer than the new large hotel locaiton. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Sabine
Super facility - but the dinner.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We had a 'private' bungalow in the amount of the beach bar. There were only a few meters to the sea. The rooms were cleaned every day very tidy. Wi-fi was throughout the hotel area and at the beach very well received. The einzelbugis are really great they are only with a thatched roof set up and inside you can see far up in the spitz to cover. We know from the Maldives. read hotel review
  • Room
    6.0

    As already described, the whole area directly on the sea, it stretches from the 5th Avenue to the sea. But you should already at the check in a bungalow in the front (beach) to the there are also some rooms further back and you about 5-8 minutes to the sea - it is but closer to the breakfast/ abendrest.

  • Gastronomy
    3.0

    Here there was unfortunately a small drawback. The breakfast was really very good and the selection was also very good and easily manageable. Only with the dinner, there was something to complain about: On so: buffet On monday: dinner The di: menu The mile: the same menu as in the mo The do: the same menu as the di At the sa: buffet We were then a week in the hotel afterwards catalunya royal and there (although this is a huge hotel is) the meal tasted to us better. You could instead of the dinner for lunch as you can from the menu card (and in the evening one goes on the 5th Avenue) the lunch was very good!

  • Service
    5.0

    Very friendly from the front desk to the bartender. Room cleaning was always top.

  • Sport & Leisure
    5.0

    Pool was cleaned every day. Pool chairs were available. Animation finds no.

  • Hotel
    6.0

    We had a 'private' bungalow in the amount of the beach bar. There were only a few meters to the sea. The rooms were cleaned every day very tidy. Wi-fi was throughout the hotel area and at the beach very well received. The einzelbugis are really great they are only with a thatched roof set up and inside you can see far up in the spitz to cover. We know from the Maldives.

  • Location
    6.0

    Las palapas is directly at the beginning of the 5th Avenue (the shopping street in Playa del Carmen) here there are plenty of shopping or restaurants or offices for tours. Public access: super simple - you are in the main street the ' colektivo' (collecting taxis) remain is possible you say its aim and objective angerkommen one pays about£ 2 Euro no matter how long the drive took.

Close
Martin
Nicest hotel in play del Hotel Carmen.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2014
We felt extremely comfortable. Only toaster in the breakfast it would some more support. The folks at the hotel were extremely hospitable. Many thanks read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Barbara
Great location in Playa del Carmen, very close to nature.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2014
Very beautiful plant with maintained garden, no luxury, rather typical for the country. read hotel review
  • Room
    5.0

    We had a deluxe garden view rooms (111), this was very big and should been recently remodeled. Set with a palapa-roof - here it must be mentioned, that this already very close to the natural lives. In our roof had lizards and birds used, they have us in the early loudly woke us up. Also everything possible kleintier lives in this roof, thus were of course Motten, mites, spiders, beetles etc. in our room. If you just look, then everything moves on sheet and co. prettily the room was however in any case. Therefore, that the room didn't really seal can, since it ' belüftungsschlitze' has, and with 20 degrees quite cool. One day we also had no hot water. The hair dryer was only after a complaint refilled. The balcony was a dream, with roof (was good with us, as there has been lots of rain) and 2 hammocks and a seating area.

  • Gastronomy
    5.0

    We were both with the breakfast buffet, as well as with the dinner very content. The breakfast buffet had a huge selection with a omelettstation, although partly typical for the country, but i also think that this good sunday In the evening there was either buffet or served menus - it was really very tasty. The theme evenings were additionally musical plays. The beverage prices are for european standards were cheap.

  • Service
    4.0

    The service, we have very different use. In the restaurant were all waiters and chefs very friendly, courteous and for mexican standards efficient. You are right at the beginning of our room number and the waiters were always to small joke. Also the waiters at the beach bar were very attentive and friendly. At the reception we have the situation in perception. The receptionists were all day only with complaints confronted and rather badly handled. There were no solutions, but only stroppy answers. The deposit was only rückgebucht, after we pointed out. The cleaning staff was very unobtrusive and discreet, the bag boys were extremely slow and expect a tip. The ausflugsberater took a lot of time for us and was very friendly, although we didn't booked.

  • Sport & Leisure
    4.0

    For bathing in the pool was unfortunately too cold, as the whole area in the shady is, this may in the high summer great, with our rather murky weather that was not so good. Otherwise there was a pool table and a community television, because the room no tv is possible. At the beach there was a watersports point, due to the rainy weather had these but mostly closed. The gym was very small and rather dingy, if you really a must, it is still the possibility. There is no entertainment, but you could excursions directly in the hotel book.

  • Hotel
    4.0

    Very beautiful plant with maintained garden, no luxury, rather typical for the country.

  • Location
    6.0

    The location is really great. Directly at the end of the 5th Avenue, thus an ideal starting point for shopping and restaurant and bar visits. Directly on the beautiful beach and quiet in spite of everything. To the airport Cancun it was about 50 minutes.

Close
Denise
Beautiful hotel - gladly again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
We enjoyed our time at las palapas and the benefits of hammocks, on each balcony/each terrace are installed, to appreciate. A section of the hotel during our stay was renovated, which did not disturb us however, since this well insulated was - the other area of the hotel will follow, which is positive. Also the proximity to a beach club and therefore also in the room music was no negative interference, since this day was turned off. The staff was very friendly and the choice of the food adequate. A half board is not necessary, since many nightlife around the ... hotel are available. The pool area and the beach chairs on the beach were in a good condition. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Naddel
A quiet spot in the middle of Playa del Carmen
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
- small two-story houses, located in the super well-kept garden area. - located right by the sea with it's own beach section, beach chairs and screen free of charge, There are bath-towels at the check-in - rooms were cleaned every day, everything clean and tidy. - we had booked half board. Breakfast was super tasty of everything as, dinner was not used by us. Other guests were very satisfied. Mostly german and swiss guests. Average age from young couples to retirees everything was there - from the hotel to the 5. avenue around 5 minutes away on foot and one ... is in the middle of action. From the hustle and bustle you get but nothing in the hotel read hotel review
  • Room
    5.0

    We had a double room with gardenview. 2 great beds, shower, toilet, desk, safe, On the terrace/balcony 2 hammocks, 2 chairs and a table No tv, no telephone (amazing calm) Partly in need of renovation

  • Gastronomy
    5.0

    Buffet breakfast adequate, everything you need, fresh fruit, jams, different kinds of bread, eggs, yogurt, cereal, sausage, cheese, croissants, bacon... Everything as Dinner we had always outside. Pool bar with daily happy hour, restaurant for lunch...

  • Service
    6.0

    Staff was always friendly and helpful, speak well spanish and english, french partly, german only few. Rooms are always super clean, We didn't have any complaints.

  • Sport & Leisure
    6.0

    Small pool with beach chairs and umbrellas, Beach, super clean, enough pool chairs (free) Shower and toilet in the proximity No flying dealers, Security on the beach...

  • Hotel
    5.0

    - small two-story houses, located in the super well-kept garden area. - located right by the sea with it's own beach section, beach chairs and screen free of charge, There are bath-towels at the check-in - rooms were cleaned every day, everything clean and tidy. - we had booked half board. Breakfast was super tasty of everything as, dinner was not used by us. Other guests were very satisfied. Mostly german and swiss guests. Average age from young couples to retirees everything was there - from the hotel to the 5. avenue around 5 minutes away on foot and one is in the middle of action. From the hustle and bustle you get but nothing in the hotel

  • Location
    6.0

    Distance to the airport about 45 minutes Shopping, restaurants, bars etc. In 5 minuten erreichbach (as i said right nearby the 5. avenue 9 Excursions were offered by the different tour operators from the hotel offered, we highly recommend but on own fist to pull. Is much cheaper and not as a mass processing. Taxi and bus right nearby

Close
Frank
Green oasis in Playa del Carmen
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2013
Green oasis in the heart of Playa del Carmen. Not brand new anymore but incredibly nicely laid out. Very nice green belt area and fantastic access to the beach. Beach under palm trees with complimentary palapas (hut umbrellas) and beach chairs. Very friendly service in the hotel and on the beach. Unfortunately surrounded by modern, loud, american oriented hotels. Would go back anytime. read hotel review
  • Room
    4.0

    Rooms and facilities were fine. Bathrooms are ok but past its best. Renovation would not hurt.

  • Gastronomy
    5.0

    Very rich but not changing breakfast buffet.

  • Service
    5.0

    Very friendly and helpful. English and partially german. Clean. Lack were repaired immediately.

  • Sport & Leisure
    5.0

    Sports facilities at the beach. Pool, beach chairs, umbrellas, showers in good condition.

  • Hotel
    5.0

    Green oasis in the heart of Playa del Carmen. Not brand new anymore but incredibly nicely laid out. Very nice green belt area and fantastic access to the beach. Beach under palm trees with complimentary palapas (hut umbrellas) and beach chairs. Very friendly service in the hotel and on the beach. Unfortunately surrounded by modern, loud, american oriented hotels. Would go back anytime.

  • Location
    5.0

    Directly on the palm-tree beach and the lively Avenida 5. Very good location.

Close
Irene & Martin
Great stay, really recommendable!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
A relaxing overall very nice stay. Evaluation of the pool area is not, as didn't use it. Direct beach location, ideal for kids. Ideal location for excursions, water sports and diving, diving center directly at the beach. Rooms basic but with charm. No large concrete hotel with hundreds of rooms. Who rest and relaxation in the hammock may, the is in good hands here. Beautiful garden with lots of birds and animals. Enjoyed everything very much. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Sebastian
Nice hotel, great location, great complex
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2013
A nice hotel with a great garden area. The beach istebenfalls beautiful. The pool is in my view, unnecessary, we have overnight stay with breakfast booked, what we also do it again would, as in the adjacent Avenida 5 plenty of restaurants are. In spite of the direct location on the Avenida you didn't notice anything of the trouble with. Breakfast in the hotel is good, we ate a dinner (caribbean buffet) which we found quite boring what the dishes wise found. We would come again. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Axel
A maintained clean jungle to be comfortable
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • April 2013
A landscaped extremely neat jungle with small nice Cabanas for the guests. The complex is right next to very clean beach with attached external diving station. In the entgegengsetzten direction you reached after rd. 200 meters the lively area of Playa del Carmen. The pool is already a bit dated and is suitable for its relatively small size definitely not for swimming. The staff (at the front desk german) is in all areas very friendly and helpful. The rooms are very auberm with air-conditioning, safe and a functional bathroom. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Hannsjörg
Not at easter!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Actually a beautiful hotel in a wonderful location. But: not at easter! Because then not only all mexican a week holiday, but there are also the ' springbreaker' from the USA since, the really a mood to make. The cinema is the really funny, but live is 'Ballermann' relaxation with a lot of noise and morning alcoholic at the beach not so great. Much luck we had personally with the two week technofestival of the neighboring beach clubs just during our stay: techno from 10:00 a. m. until 1:00 a. m. in a volume, that with every beat ... the windowpanes clinked (honestly). Outside this time not a problem, therefore before with travel agency in writing clarify (we have the information only the week before and could not change, because afterall spring break really every hotel in Playa was full). read hotel review
  • Room
    5.0

    Deluxe bungalow : big room, everything was slightly worn but always clean, no tv (we have however also not missed), air conditioning, mini bar on request.

  • Gastronomy
    5.0

    Breakfast great: eggs cooked to your request freshly prepared, freshly squeezed juices, french toast, hash browns, other mexican specialties such as tacos, etc. Lunch or dinner: we didn't try it, as it in the immediate area plenty of great (and cheap) restaurants.

  • Service
    6.0

    Very friendly and attentive staff. Also always enough people, even good as always someone to have, the a with the food or at the beach care. English (almost) all. Room cleaning every day very thorough.

  • Sport & Leisure
    6.0

    Pool: ok, but-as private sandy beach-just families with small children used. Beach : very nice and always plenty of (free) beach chairs and umbrellas, even if you for example only the afternoon. Diving school in the hotel, but there are better in the area. Luckily no animation;-)

  • Hotel
    5.0

    Actually a beautiful hotel in a wonderful location. But: not at easter! Because then not only all mexican a week holiday, but there are also the ' springbreaker' from the USA since, the really a mood to make. The cinema is the really funny, but live is 'Ballermann' relaxation with a lot of noise and morning alcoholic at the beach not so great. Much luck we had personally with the two week technofestival of the neighboring beach clubs just during our stay: techno from 10:00 a. m. until 1:00 a. m. in a volume, that with every beat the windowpanes clinked (honestly). Outside this time not a problem, therefore before with travel agency in writing clarify (we have the information only the week before and could not change, because afterall spring break really every hotel in Playa was full).

  • Location
    6.0

    Beautiful park, a beautiful and clean hotel-owned beach, to the shopping and ausgehstraße' 5. avenue ' just a stone's throw. Beach bar in the neighborhood can certain times because of volume a problem his.

Close
Romy
Idyllic area with a lot of space
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
Nice hotel, very green and well maintained, big room partly. In your own house. Pleasant staff, breakfast was great, in the evening à la carte okay, buffet but also super (every two evenings). Whether half board worth one must itself decide because the hotel great shopping and restaurant mile is located and there are great possibilities in the evening to meals. We found particularly great, that we not in a bettenburg were of which there are many. You have your peace (music of nachbarclubs from noon until about 6 pm audible, but it had not further disturbed ), the houses ... are very originally mexican style relatively open construction. Mosquitoes we had in the room and a gecko. In our experience however also not bother us. You feel like right in the middle of the jungle (we were also relatively far away from the beach building where more planting was), in the morning, the birds woke us up. We can this hotel recommend to anyone, the no value on large anonymous hotel bunkers sets. A 5 star hotel it is not, but the las palapas and it should at least for us not. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Bruno
Cool facilities and pleasant staff!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • January 2013
Sensational! I would immediately go over there again. What disturbed me the most is the loud music from the neighboring hotel. Apart from that everything is clean and really recommendable! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Carmen
Quaint hotel with small errors
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Cute, small, idyllic hotel. The garden is very nice with lots of palm trees arranged. The area nearby the wellness centre we didn't like it too much. Throughout the facilitities are wi-fi available. Could the hotel only recommend it farther. If you not so much importance on newest furniture etc. Sets, he feels himself well over here. read hotel review
  • Room
    4.0

    We had a thatched palapa opposite of the pool, only a few steps away from the chairs away. Booked over meiers weltreisen booked a deluxe room, which we really absolutely recommend could. Unfortunately we were the nights of mosquitoes bothered. German spray helps only partially. (off at wal mart!). We, unfortunately saw them too late, was the roof not flush with the wall. This enabled the mosquitoes unhindered into the room arrive. Before other kriechtieren one didn't have to worry about. We have not in the hotel see one. The size was really great, the bathroom large. The safe (with key) could be changed. A bit of an inconvenience. The fixtures in the bathroom, as well as the door to the shower could be renewed-are already very fossil and not really acceptable.

  • Gastronomy
    5.0

    The breakfast was perfect delicious. Delicious freshly squeezed juices, french toast etc. Scrambled eggs which you could have freshly prepared. If you didn't get full here, it was really his fault. A dinner we didn't use. Which maybe better. For breakfast told some, that you after the meal not really good went.

  • Service
    5.0

    The front desk was always friendly. Some also spoke german. To the greetings there was a small bottle of water and a damp towel. Unfortunately, a complaint / please do not followed have been. General cleanliness leaves something to be desired. One evening we had not enough towels. Our sky over the bed was dirty. Beach towels are daily at the front desk replaced.

  • Sport & Leisure
    6.0

    Small, nicely laid out pool. Because of the direct beach location (some palapas are located directly at the beach) was the pool hardly used. Animation is not available. Due to the many palm trees directly at the beach, it really is paradise. The massages at the beach are very relaxing.

  • Hotel
    5.0

    Cute, small, idyllic hotel. The garden is very nice with lots of palm trees arranged. The area nearby the wellness centre we didn't like it too much. Throughout the facilitities are wi-fi available. Could the hotel only recommend it farther. If you not so much importance on newest furniture etc. Sets, he feels himself well over here.

  • Location
    4.0

    Direct at the beach. The shopping street is only a few minutes walk away from hotel. What we thought very annoying found is the neighbouring Beach Club. The bass was up in the evening very loud to be heard. This gives the hotel a drawback.

Close
Patrick
Great hotel, at perfect location in paradise!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
The rooms are not overly large, were enough for us but more than enough, since we also only for sleeping in the room were. Completely, very small minus for lack of tv. However these beach holidays not even miss it! The complex in the remaining is brilliant! Everything is green and with palm trees covered. To the beach (directly at facilities) one runs on always clean betonweg downhill between sand and palm trees. Coupled with the sounds of birds and the always loud becoming sound of the sea, is this through the paradise the booking value \u263a We had only ... with breakfast, however this was great! The chef his bowl with the ingredients for the omelettes rich (or any other egg \u263a. Furthermore many other side dishes, also always rich, cut, fresh fruit. 20 meters from the main entrance away, is the beginning of the pedestrian precinct. There you can find everything you need! Right at the beginning a supermarket and afterwards restaurants and bars at the piece! Better (at the beach but right on the vibrant mile ) that is unacceptable! We liked it so much, and would recommend to all! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Ruth
Hotel area at the beach
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
Nice surroundings in a quiet area, only the loud all day music from the nachbarbars was partially the peace and quiet at the beach robbed, unfortunately. The staff were very friendly and helpful. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Nils
Caribbean like pur! Great service!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
As repeat offender I can this hotel really warmly recommend. Super service, friendly, competent staff in all servieabteilungen. Most beautiful beach, natural facilities for me absolute Maldives replacement! Great location of the hotel between beach and promenade (only 200 meters on foot away). Nearby varied restaurants with good food. The hotel with half board book! One can then consider, whether for lunch or evenings eat. Small shortcoming is the neighboring beach Club mamitas, is but also since the wind the music in the other direction carries. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Silke
A peaceful oasis in the middle of Playa del Carmen
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
We were before our round trip 4 days at las palapas and wished we could have stayed longer. Who a hotel far away from all inclusive-looking for, is right at home here. There is no luxury hotel, but the straight we liked. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Christian
A dream in Karibik
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is one of the few ' small ' areas in Playa del Carmen. It consists of nice, not crowded, the bungalows-the hammocks outside are the best ☺. Rich green power the complex very comfortable and ensures that different animals' directly ' in front of the house. The bungalows are well furnished and there is nothing to complain about. Only for additional mosquito spray should you provide ☺. read hotel review
  • Room
    5.0

    Great room with spacious bathroom with shower. The room is already a bit dated, but still great alright - clean and tidy. A tv if you here in vain and that is also well like that ☺. Only a small refrigerator would be nice... This you can but with 'mini bar' for the duration of stay fee into the room order. Air conditioning is also available and also from time to time very pleasant ☺ in-room safe is available free of charge.

  • Gastronomy
    5.0

    We have booked half board and so depending upon desire and mood between hotel and aushäusigen local changed. For breakfast they offer all you could ask for and as international-native to be described. The dinner in the hotel was every time good, even if here the focus' international ' lag. The menu is a bit tight for fourteen days, but the daily changing menus are creating the change.

  • Service
    6.0

    Briefly and scarcely: everything perfect! The staff at the hotel was super nice and very helpful. We were very comfortable!

  • Sport & Leisure
    6.0

    The hotel is peaceful without large entertainment-so we didn't want to. However small framework ' events' offered. You get in the hotel the basics, that you need. At the beach there are plenty of water sports. For the cozy there is always enough sunbeds and umbrellas. Very nice: something like 'book' is not the case here ☺. The hotel offers in the whole complex free wi-fi access.

  • Hotel
    6.0

    The hotel is one of the few ' small ' areas in Playa del Carmen. It consists of nice, not crowded, the bungalows-the hammocks outside are the best ☺. Rich green power the complex very comfortable and ensures that different animals' directly ' in front of the house. The bungalows are well furnished and there is nothing to complain about. Only for additional mosquito spray should you provide ☺.

  • Location
    6.0

    Las palapas is located directly on the fine white sandy beach and the start of the tourist mile '5. the street'. Thus is the location perfect for everything your heart desires. Also to the tourist attractions : Tulum/ coba/etc. It is conveniently located. Except zone of chichen-itza is all between 15 minutes and one hour drive away.

Close
Martina
Wonderful atmosphere - Karibik pur
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2012
Gorgeous, green and well-kept complex, clean and spacious rooms, great service, extremly friendly staff from the gardeners to the front desk staff, large breakfast buffet; few families, many couples read hotel review
  • Room
    5.0

    Spacious, clean, just designed room with plenty of space - especially in the bathroom there was a lot of shelf space; air conditioning & fans; beautiful bungalows with 'veranda' including hammocks; safe available; fridge could be rented additionally; there is no tv or telephone

  • Gastronomy
    5.0

    We only booked with breakfast, this is very plentiful and a good, large offer for all tastes in buffet form

  • Service
    5.0

    Extremly friendly staff, the very hard; many rezeptionisten spoke german; very informal atmosphere

  • Sport & Leisure
    5.0

    Absolutely gorgeous beach; many beach chairs, hammocks, chairs, beanbags-even mattresses available, twice per week we had musical entertainment; important for us was: it is quiet, there is no animation or other disturbing noise; wireless internet-front desk is fantastic-there is in the whole complex to the beach

  • Hotel
    6.0

    Gorgeous, green and well-kept complex, clean and spacious rooms, great service, extremly friendly staff from the gardeners to the front desk staff, large breakfast buffet; few families, many couples

  • Location
    6.0

    Perfect location, direct at the start the lively 5. avenue, shopping, restaurants and bars in the immediate vicinity-still the hotel is very peacefully located; beautiful beach; very well-kept; the large green area (the big plus of the hotel) by numerous gardeners fostered; beautiful, gorgeous setting - Karibik pur

Close
1 3 4