Tirana Aqua Park Resort(4 stars)

Sharm el Sheikh, Nabq Bay – El Gharana View on map

Average rating

394 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.5
  • Service
    5.5
  • Location
    5.1
  • Food and Drinks
    5.2
  • Sport & entertain
    5.5
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127 reviews for this hotel sorted by travel date
Jack
Yolo in Egypt
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2014
I enjoyed the week i had at Tirana. I enjoyed the comapny of the animation team daily, especially AMY! I also thought that the staff behind the bar were very friendly, Mohamed Adel and Abdul. I thought that they spoke very good English and co operated very well with our family. I also enjoyed the Aqua park and slides, i thought that they were very enjoyable and fun for the kids. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Lisa
Tirana Hotel 2014
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
stayed here in 23rd november - 4th december on the whole the hotel is lovely staff and animation team are excellent ( especially amy and lavina ) the only down side for us was the food, not hot enough for us and need more english food , needs a few shops and bars outside hotel just for a little walk. would we come again ? yes if food improved !!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Jack
Excellent Hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
really nice hotel good welcome great staff, especially the lifeguards and recreation staff ahmed in the aquapark is fantastic and so friendlyy. the hotel is very clean and we enjoyed the food very much we will see you all again in the future read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Wendy
Great holiday x
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
we had a great time in tirana aqua park the hotel itself is great the food is okay but there are a few resteraunts you can choose from, the staff are brill and big thanks to the animation team who are great special mention to amy from manchester and lavinia from switserland, i will reccomend this hotel amd will come back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Madalina
Just great
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
At first we were a bit skeptical but it turned out to be wonderful hotel! The staff was friendly and helpfull, room was very clean, large and with a great pool view, food was good. I recommend this hotel 100% we loved it, if you have any doubts forget about them and just go for it, we will be back... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Clair
Good holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2014
good hotel and have been twice. i will return and hope to see the hotel improve even though its a fab hotel to stay in (that's the reason i haven't scored excellent for everything) i believe everyone needs to improve and must always strive for perfection. Animation team fantastic !!!! all work very hard at all the games and always try to include everyone. Amie, Katiya, Marsha....FANTASTIC!!!! Aslam on the shisha bar!! what a fab guy!! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Dale
Excellent Hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2014
exellant holiday very helpfull stafff brilliant animation team especially amy from manchester always around and they made our holiday. the food was not good in the main resturant but the alicarte was great. i would come back to tirana and would reccomend yo a friend, once again the staff and animation team were fab! and i will be back :) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    1.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Darren
My holiday at tirana
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2014
Got a very good room 3rd time lucky (russian block) but problems with first 2 rooms with cleanliness and quality of furnishings. (english block). food in restaurant is ok but lacks the needs of the english and mostly caters for the russians. Staff are very friendly and if any issues or complaints they are dealt with instantly with no problems by very friendly staff. 3 - 4* in my opinion. Had a lovely stay but would possibily stay else where next time. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Anita
Absolutley outstanding
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
My first trip to Egypt travelling as a single mum with two pre-teens I was a little anxious about what I would find but needn't have worried -we are still here (three days into our ten day holiday) but felt so strongly about the very few negative reviews, had to leave a realistic one right away! The transfer from the airport was quick and painless and the hotel spotless, well laid out and so much more than we could have hoped for!! We are spoilt for choice of pools, the children absolutely love the water slides, the staff can't do ... enough for us (big shout out to Walid who manages the pool area professionally and always with a smile) and are so helpful.above and beyond. We went snorkelling on the private beach (a 5 min bus ride regularly collects and returns you to the hotel) and the fish are amazing with great facilities on the beach! The only downside is, despite the huge choice of food (the lady manager in the International restaurant is absolutely charming!) my children were very picky and haven't found much choice (more them than the hotel though!!) I couldn't have asked for anything more so far from my holiday.spotless, spacious room with walk in shower and fun towel art every day-(thanks Mohamed!) I will be recommending the Tirana Aqua Park to everyone!!! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Dave
A big splash of a place at the aqua park
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2014
Just had a weeks holiday with grandson who is 8.The aqua park is great for kids and adults.There are all different pools to meet everyones needs.The staff are wonderful.Nothing is too much trouble.Special words of thanks to Shazly and his team down at the beach centre.They attended to everyone with big smiles and kept us with food and drinks all day.There are many restaurants so there is something for everyone.The staff at the lobby bar fly around with trays full of drinks keeping everyone happy. On day 2 of our holiday the ... man at the next table asked us how was everything?.We replied the room was great but the balcony was dusty due to construction work about 500m away.He replied that he was Ehab O.,the room manager and would change our room.We said our room was fine, so he sent his cleaning staff who scrubbed the place.He later arranged for us to keep the room on till evening when we had a late flight When we checked out we were told it was free of charge.We have been to 5 different hotels in Nabq bay and this is the best by far.We will be back next year with a bigger family party!!. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Anna
Amazing Holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
Amazing holiday, wish i could stay longer. The hotel is spotless, the rooms are large and kept very clean daily, all the staff is super friendly and can't do enough for you. The buffe is well kept and with different themes every night. A la carte restaurants are great, especially the Italian. Pools and slides are so much fun. all in all an amazing holiday and i can't wait to come back again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Najat
Great hotel amazing staff amazing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2014
Hotel was perfect very clean rooms are a great size and cleaned daily with water left daily. Food was great always something to eat and always good standard if your fussy it wont be for you hoever they cater for all. All types of guests staying on the resort generally friendly. read hotel review
  • Room
    6.0

    Big rooms have everything you need cleaned daily and in good state of repair.

  • Gastronomy
    6.0

    several resturants that can be booked for different nights main resturant offers a range of cuisines always something different. Restureants are clean and cleaned frequemtly. Food and drink on offer all the time overall outstanding hotel

  • Service
    6.0

    Amazing service staff work hard and are always pleased to help they have a great ranage of languages and adire to each guest individually. The cleans are great leaving towel arts daily pool staff super always cleaning and pleased to help

  • Sport & Leisure
    6.0

    Pools are a great size and there is a few to choose from although slightly cold Beach area was clean with recently added sun loungers facilities are always cleaned and ready for use. Animation could be a little better and more involved with guest but the hotel is amazing and would return again for a 3rd time

  • Hotel
    6.0

    Hotel was perfect very clean rooms are a great size and cleaned daily with water left daily. Food was great always something to eat and always good standard if your fussy it wont be for you hoever they cater for all. All types of guests staying on the resort generally friendly.

  • Location
    6.0

    Hotel beach is a short ride away on the hotel bus which runs frequently and a pleasure to expericance. Beach was clean and the food served on the beach was basic but ideal the staff on the beach always happy to please with the bar drinks and cocktails.

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Vanessa
Amazing holiday again
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
Hi this is john, we've just returned from the Tirana aqua park me my wife, daughter and granddaughter, our stay was as amazing has our 1st time....great holiday, hotel management staff and food excellent, anyone going to sharm el sheikh, I would highly recommend the Tirana aqua park, and we have booked up to go back for Xmas and new year for our 4th time, we went for last Christmas and was better than been in England. Hope this review is helpful, book up and you certainly won't be disappointed, it's great ❤️ read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Linda
Fantastic holiday once again
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2014
Staff cant do enough to make sure ur holiday is perfect from cleaners,gardeners,waiters,cooks,reception,pool life gaurds,,managers Rooms clean with little gifts Resturants fab with 5 al a carte and main resturant surounding fab abd aqua park for adults and kids and fab animation team plenty to do read hotel review
  • Room
    6.0

    Very clean and cleaned daily and little welcome gift pack

  • Gastronomy
    6.0

    Main resturant with 5 al a carte resturants food is great but chinese italian and indian fab loads of choice for everyone and pool side snacks and kids food area as well

  • Service
    6.0

    Staff cant help enough Special thanx to Terri op manager Hanna customer relations Hany pool side Naomi charolette natalie hemma yana vova sam pepsi gola the animation team

  • Sport & Leisure
    6.0

    About 8 pools with aqua park for adults and kids 2 animation team always on go plenty to do all day and nite but also a quiet pool side there is darts water arobics yoga water volleyball and more during day time

  • Hotel
    6.0

    Staff cant do enough to make sure ur holiday is perfect from cleaners,gardeners,waiters,cooks,reception,pool life gaurds,,managers Rooms clean with little gifts Resturants fab with 5 al a carte and main resturant surounding fab abd aqua park for adults and kids and fab animation team plenty to do

  • Location
    6.0

    2mins bus for own private beach nice gardens and sitting areas 5 mins in taxi to la strada 20 mins to old market and asda over the road airport 10 mins away plenty taxi service outside

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Georgina
Best holiday yet!
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
When we first arrived it was around 8.00pm and it was pretty dark and all we could see was Christmas lights and decorations! You get a person that takes your bags to your room and shows you around then if you are all inclusive then we had chance to eat. Where it was Christmas there were a lot of children and families many English and many Russians. The first thing we spotted was how clean the place was and how friendly the staff were. read hotel review
  • Room
    6.0

    Our room was fantastic, it was always clean, safe and the right size. It had everything we needed from fresh water to a good view!

  • Gastronomy
    0
  • Service
    6.0

    The service here is amazing, all the bar staff and lifeguards are so friendly! There are many bars around the hotel and all of them have excellent staff. Ahmed Said works right by the aqua park and never fails to make me laugh or smile, he always comes and talks to you whoever you are! Yousef works at the bar by the main pool and is now my best friend, he is so friendly and knows our favourite drinks. On our last day me and my sister were crying and he cheered us up! Saied is my other best friend and he works at the lobby bar during the day and during the night, he is always walking around making sure everyone has a drink on the table or in their hand but is very quiet! Mohamed was our room cleaner and we couldn't ask for a better one, every morning no matter if we walked passed him 6 times he would always greet us and every other day we would come back to our room and find amazing towel art from a monkey to an alligator! Although when it comes to doctor or sorting something out in an emergency they are pretty down, my sister and I was at the amphitheatre when we came away to find our parents but our mum and dad went a different way and the contacted reception but the didn't do anything about it. That's the only complaint I really had.

  • Sport & Leisure
    6.0

    Lifeguards are the most important things in pools and beaches, but these lifeguards were fantastic with us and always made us smile! Every day we used to go down to the aqua park early just to see them and hang out with them till it opened. I would like to say thank you to Mena, Ali, Ahmed, Ahmed(Mido), Hesham, Hany and Mohamed for being such great people! The entertainment was okay, but it seemed like it was the same every night until it got to the Animation Team productions and they were pretty good and I would like to say thank you to the Animation Team for being such great people Naomi, Oosh, Mohamed, Vova, Gayla, Yankee and Kimo!

  • Hotel
    6.0

    When we first arrived it was around 8.00pm and it was pretty dark and all we could see was Christmas lights and decorations! You get a person that takes your bags to your room and shows you around then if you are all inclusive then we had chance to eat. Where it was Christmas there were a lot of children and families many English and many Russians. The first thing we spotted was how clean the place was and how friendly the staff were.

  • Location
    5.0

    The hotel is about 20 minutes from the airport which is handy, because it's not too long. There are a lot of places to visit like, Soho Square(10 minutes) and Nama Bay(25 minutes) you can get a taxi from the hotel and then you pay the manger and away you go. The beach is 5 minutes down the road but 10 minutes because of the shuttle bus has to go around the roundabout and go to the nearest u turn, the beach is having some major works but doesn't effect the beach in any way.

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Alan
Christmas and New Year holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
Every thing about this hotel ticked our box has a Family holiday read hotel review
  • Room
    5.0

    Great size we had 3 beds and had loads of room we had a free safe Mini bar fridge filled daily with water and a fresh bath and hand wash towel each per day. The room was cleaned every day to a good standard and most days we had lovely towel Art left in the room. we were on the ground floor and had a great patio area with table and chairs and a lovely pool and garden view. The hotel is in good shape and under going lots of refurbishments but this did not effect our stay in any way.

  • Gastronomy
    6.0

    OMG the food was great the gala meals were out of this world and the 5 additional restaurants served some quality food from around the world. Chinise, Indian, English, Italian and Lebonese this was all inclusive and you can eat in each one on a 7 night stay so twice in each one if you are there for 14 nights. The main buffet was available every lunch and evening and had themed nights with BQ and there was something allways to take your fancy We allways Tipped because the quality of service and cuisine was great

  • Service
    6.0

    the whole of the team at this hotel were fantastic they could not do anymore for us and there lovely freindly attitude to there work was superb. We had the best chritsmas and new year ever thanks to them.

  • Sport & Leisure
    6.0

    Aqua park was great with really nice guys looking after the slides and making sure you were safe. The pools were very clean and were attended to twice daily the top pool what they call the relax pool is heated so great for the kids the other pools were cool due to the time of year so you had to be a little brave to go in them lol. The entertainment staff were great and after the whole day working to making your holiday they would take you out to the various night club venues. This cost around £25 but that included entrance and all inclusive bar. Our 15 year old son was made up it give us the option to take him to his first experiance of great night clubs and beach disco. The Sunbeds were fine and most mornings we would turn up and have our bed towels and tables waiting for us for this we would tip the pool attendant but honesly they dont expect this, generally the surroundings were very safe and gardens and tiled areas were wonderfull.

  • Hotel
    6.0

    Every thing about this hotel ticked our box has a Family holiday

  • Location
    5.0

    Near to the Airport and very easy to get to and all surrounding attractions and a great taxi service from the hotel

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Annette
Great friendly hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2013
Have been to this hotel 4 times and every time had a great time staff are very friendly and nothing is a problem for them. Just come back on the 6th December and as all hotels there was quiet due to the problems in Cairo. Still other holiday makers if you like to mix or can be complete relaxation it was perfect !!!! No problems with sunbeds and the food was fresh and varied every night if you want a quiet drink you can if not every night had a organized night out to a nightclub you choose you can ... please yourself thats what a holiday is all about. Would highly recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Zahraa
Great hotel and amazing service
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2013
We stayed at the hotel on holiday from 14 to 19 October 2013 and it was just perfect. We have enjoyed the great service, food & hospitality. It couldn't have been a better experience. The staff were terrific, extremely helpful, friendly and courteous. They went out of their way to accommodate all of our requests despite having a full house, they were always moving with a smile on their faces. Food was excellent and we never got bored as the food items were changed daily in the open buffet, also the specialty restaurants were great, we tried the Indian and ... Italian Restaurants and the food was very tasty and delicious. The beach was fantastic with nice landscape, beach cafe, jetty with a life guard. It is a great spot for snorkeling. The hotel has an amazing aqua park, where the kids had the fun of their lives, my son woke up with a smile on his face and slept with a smile and he wants to return every week, this is how great the hotel is. There are two big swimming pools, one relaxing pool and a great animation team with various and different entertainment themes on daily basis. This is the perfect spot for an ultimate enjoyable holiday, we can not wait to return back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Madalina
Wonderful holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2013
I Spent a wonderful week at this hotel with my boyfriend,everything was great, the food sometimes repeated but always find something good to eat , very large and clean pools What I liked very much there were people who work here, very friendly and always ready to help. Congratulations mr Hamada, I will come back here anytime with pleasure. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Craig
Awesome hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2013
This hotel has got to be the best ever , we returned to this hotel and it was far better than last year as the staff work so hard its unbelievable. The food and beverage team also work there socks off especially mr hany and mr sieead there r also special mentions to mr Mohamed hamada as hes the hotel manger and what a top bloke he is. read hotel review
  • Room
    6.0

    Very clean and large . Our cleaner was around every day and on hand whatever we needed he was also very good with my kidsmaking towel arts for them every day

  • Gastronomy
    6.0

    The food was very nice and plentyful also had a very large selection to choose from

  • Service
    6.0

    Excellent service nothing to much to ask for .

  • Sport & Leisure
    6.0

    The pools were spotlessly clean , the waterpolo was ace

  • Hotel
    6.0

    This hotel has got to be the best ever , we returned to this hotel and it was far better than last year as the staff work so hard its unbelievable. The food and beverage team also work there socks off especially mr hany and mr sieead there r also special mentions to mr Mohamed hamada as hes the hotel manger and what a top bloke he is.

  • Location
    6.0

    Hotel is beautiful has beautiful gardens , close to beach

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