Tirana Aqua Park Resort(4 stars)

Sharm el Sheikh, Nabq Bay – El Gharana View on map

Average rating

344 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    5.0
  • Service
    4.7
  • Location
    4.4
  • Food and Drinks
    4.5
  • Sport & entertain
    4.8
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Linda
Fantastic holiday once again
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2014
Staff cant do enough to make sure ur holiday is perfect from cleaners,gardeners,waiters,cooks,reception,pool life gaurds,,managers Rooms clean with little gifts Resturants fab with 5 al a carte and main resturant surounding fab abd aqua park for adults and kids and fab animation team plenty to do read hotel review
  • Room
    6.0

    Very clean and cleaned daily and little welcome gift pack

  • Gastronomy
    6.0

    Main resturant with 5 al a carte resturants food is great but chinese italian and indian fab loads of choice for everyone and pool side snacks and kids food area as well

  • Service
    6.0

    Staff cant help enough Special thanx to Terri op manager Hanna customer relations Hany pool side Naomi charolette natalie hemma yana vova sam pepsi gola the animation team

  • Sport & Leisure
    6.0

    About 8 pools with aqua park for adults and kids 2 animation team always on go plenty to do all day and nite but also a quiet pool side there is darts water arobics yoga water volleyball and more during day time

  • Hotel
    6.0

    Staff cant do enough to make sure ur holiday is perfect from cleaners,gardeners,waiters,cooks,reception,pool life gaurds,,managers Rooms clean with little gifts Resturants fab with 5 al a carte and main resturant surounding fab abd aqua park for adults and kids and fab animation team plenty to do

  • Location
    6.0

    2mins bus for own private beach nice gardens and sitting areas 5 mins in taxi to la strada 20 mins to old market and asda over the road airport 10 mins away plenty taxi service outside

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Alan
Christmas and New Year holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
Every thing about this hotel ticked our box has a Family holiday read hotel review
  • Room
    5.0

    Great size we had 3 beds and had loads of room we had a free safe Mini bar fridge filled daily with water and a fresh bath and hand wash towel each per day. The room was cleaned every day to a good standard and most days we had lovely towel Art left in the room. we were on the ground floor and had a great patio area with table and chairs and a lovely pool and garden view. The hotel is in good shape and under going lots of refurbishments but this did not effect our stay in any way.

  • Gastronomy
    6.0

    OMG the food was great the gala meals were out of this world and the 5 additional restaurants served some quality food from around the world. Chinise, Indian, English, Italian and Lebonese this was all inclusive and you can eat in each one on a 7 night stay so twice in each one if you are there for 14 nights. The main buffet was available every lunch and evening and had themed nights with BQ and there was something allways to take your fancy We allways Tipped because the quality of service and cuisine was great

  • Service
    6.0

    the whole of the team at this hotel were fantastic they could not do anymore for us and there lovely freindly attitude to there work was superb. We had the best chritsmas and new year ever thanks to them.

  • Sport & Leisure
    6.0

    Aqua park was great with really nice guys looking after the slides and making sure you were safe. The pools were very clean and were attended to twice daily the top pool what they call the relax pool is heated so great for the kids the other pools were cool due to the time of year so you had to be a little brave to go in them lol. The entertainment staff were great and after the whole day working to making your holiday they would take you out to the various night club venues. This cost around £25 but that included entrance and all inclusive bar. Our 15 year old son was made up it give us the option to take him to his first experiance of great night clubs and beach disco. The Sunbeds were fine and most mornings we would turn up and have our bed towels and tables waiting for us for this we would tip the pool attendant but honesly they dont expect this, generally the surroundings were very safe and gardens and tiled areas were wonderfull.

  • Hotel
    6.0

    Every thing about this hotel ticked our box has a Family holiday

  • Location
    5.0

    Near to the Airport and very easy to get to and all surrounding attractions and a great taxi service from the hotel

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Georgina
Best holiday yet!
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2013
When we first arrived it was around 8.00pm and it was pretty dark and all we could see was Christmas lights and decorations! You get a person that takes your bags to your room and shows you around then if you are all inclusive then we had chance to eat. Where it was Christmas there were a lot of children and families many English and many Russians. The first thing we spotted was how clean the place was and how friendly the staff were. read hotel review
  • Room
    6.0

    Our room was fantastic, it was always clean, safe and the right size. It had everything we needed from fresh water to a good view!

  • Gastronomy
    0
  • Service
    6.0

    The service here is amazing, all the bar staff and lifeguards are so friendly! There are many bars around the hotel and all of them have excellent staff. Ahmed Said works right by the aqua park and never fails to make me laugh or smile, he always comes and talks to you whoever you are! Yousef works at the bar by the main pool and is now my best friend, he is so friendly and knows our favourite drinks. On our last day me and my sister were crying and he cheered us up! Saied is my other best friend and he works at the lobby bar during the day and during the night, he is always walking around making sure everyone has a drink on the table or in their hand but is very quiet! Mohamed was our room cleaner and we couldn't ask for a better one, every morning no matter if we walked passed him 6 times he would always greet us and every other day we would come back to our room and find amazing towel art from a monkey to an alligator! Although when it comes to doctor or sorting something out in an emergency they are pretty down, my sister and I was at the amphitheatre when we came away to find our parents but our mum and dad went a different way and the contacted reception but the didn't do anything about it. That's the only complaint I really had.

  • Sport & Leisure
    6.0

    Lifeguards are the most important things in pools and beaches, but these lifeguards were fantastic with us and always made us smile! Every day we used to go down to the aqua park early just to see them and hang out with them till it opened. I would like to say thank you to Mena, Ali, Ahmed, Ahmed(Mido), Hesham, Hany and Mohamed for being such great people! The entertainment was okay, but it seemed like it was the same every night until it got to the Animation Team productions and they were pretty good and I would like to say thank you to the Animation Team for being such great people Naomi, Oosh, Mohamed, Vova, Gayla, Yankee and Kimo!

  • Hotel
    6.0

    When we first arrived it was around 8.00pm and it was pretty dark and all we could see was Christmas lights and decorations! You get a person that takes your bags to your room and shows you around then if you are all inclusive then we had chance to eat. Where it was Christmas there were a lot of children and families many English and many Russians. The first thing we spotted was how clean the place was and how friendly the staff were.

  • Location
    5.0

    The hotel is about 20 minutes from the airport which is handy, because it's not too long. There are a lot of places to visit like, Soho Square(10 minutes) and Nama Bay(25 minutes) you can get a taxi from the hotel and then you pay the manger and away you go. The beach is 5 minutes down the road but 10 minutes because of the shuttle bus has to go around the roundabout and go to the nearest u turn, the beach is having some major works but doesn't effect the beach in any way.

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Annette
Great friendly hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2013
Have been to this hotel 4 times and every time had a great time staff are very friendly and nothing is a problem for them. Just come back on the 6th December and as all hotels there was quiet due to the problems in Cairo. Still other holiday makers if you like to mix or can be complete relaxation it was perfect !!!! No problems with sunbeds and the food was fresh and varied every night if you want a quiet drink you can if not every night had a organized night out to a nightclub you choose you can ... please yourself thats what a holiday is all about. Would highly recommend this hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Madalina
Wonderful holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • October 2013
I Spent a wonderful week at this hotel with my boyfriend,everything was great, the food sometimes repeated but always find something good to eat , very large and clean pools What I liked very much there were people who work here, very friendly and always ready to help. Congratulations mr Hamada, I will come back here anytime with pleasure. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Zahraa
Great hotel and amazing service
  • Recommended hotel
  • Families
  • Beach holiday
  • October 2013
We stayed at the hotel on holiday from 14 to 19 October 2013 and it was just perfect. We have enjoyed the great service, food & hospitality. It couldn't have been a better experience. The staff were terrific, extremely helpful, friendly and courteous. They went out of their way to accommodate all of our requests despite having a full house, they were always moving with a smile on their faces. Food was excellent and we never got bored as the food items were changed daily in the open buffet, also the specialty restaurants were great, we tried the Indian and ... Italian Restaurants and the food was very tasty and delicious. The beach was fantastic with nice landscape, beach cafe, jetty with a life guard. It is a great spot for snorkeling. The hotel has an amazing aqua park, where the kids had the fun of their lives, my son woke up with a smile on his face and slept with a smile and he wants to return every week, this is how great the hotel is. There are two big swimming pools, one relaxing pool and a great animation team with various and different entertainment themes on daily basis. This is the perfect spot for an ultimate enjoyable holiday, we can not wait to return back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Craig
Awesome hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2013
This hotel has got to be the best ever , we returned to this hotel and it was far better than last year as the staff work so hard its unbelievable. The food and beverage team also work there socks off especially mr hany and mr sieead there r also special mentions to mr Mohamed hamada as hes the hotel manger and what a top bloke he is. read hotel review
  • Room
    6.0

    Very clean and large . Our cleaner was around every day and on hand whatever we needed he was also very good with my kidsmaking towel arts for them every day

  • Gastronomy
    6.0

    The food was very nice and plentyful also had a very large selection to choose from

  • Service
    6.0

    Excellent service nothing to much to ask for .

  • Sport & Leisure
    6.0

    The pools were spotlessly clean , the waterpolo was ace

  • Hotel
    6.0

    This hotel has got to be the best ever , we returned to this hotel and it was far better than last year as the staff work so hard its unbelievable. The food and beverage team also work there socks off especially mr hany and mr sieead there r also special mentions to mr Mohamed hamada as hes the hotel manger and what a top bloke he is.

  • Location
    6.0

    Hotel is beautiful has beautiful gardens , close to beach

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Kerry
Amazing hotel very clean and fab staff
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2013
Staff very welcoming. By far the best greeting we have ever had in any other country. Very clean in all areas specifically the pools which were constantly being cleaned including the loungers and tables etc. Staff were all very helpful and fantastic with our 17month old son who loved the attention. Plenty of food choices and all the restaurant's were fab which was nice to try something different. Rooms thoroughly cleaned daily with great towel art. Not a bad thing to say at all and we will be coming back next year. Proper family hotel read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Claire
An Honest Rewiew - Can't Wait to Go Back!
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
First impressions are good, the reception area was lovely & the reception staff were welcoming, we were dealt with promptly and told the 'basics', ie breakfast/dinner times and beach towel conditions. We are a family of four, myself and husband along with our two daughters 13 and 11. This was our first visit to Egypt and Sharm and with two growing daughters we chose all inclusive and definitely made the right choice. We are well travelled but are realistic in what to expect and we came on our holiday with an open mind and always think its best to see ... for ourselves rather then have preconceived ideas. We'd read there were mostly Russians at the hotel but we found most to be British. The majority of the staff spoke very good English, better than my Arabic! read hotel review
  • Room
    4.0

    We stayed in Room 2215 which was over the other side (nice and quiet) with a fab view of the lower pool. Concierge took our cases and they were brought up within minutes of entering our room. First impressions of our room were good, very spacious although I was disappointed (seems silly now) that we all were in separate beds and the covers did not match, they did offer to come up to our room and deal with it but we simply pushed the beds together, no big deal. Nevertheless it was clean and each day our water was replenished (1 bottle per day, per person), we never ended up using them all and took them on excursions with us as we were all inclusive and were hardly in our room anyway! Our cleaner was lovely and entertained us with his towel art, we tipped him regularly. If we had any issues at all they were dealt with promptly.

  • Gastronomy
    6.0

    We met others (whilst on excursions) staying at other hotels who never had the choice of restaurants that we had at Tirana. There was a choice of 6 restaurants! After reading tips before leaving the UK, we never waited for the first morning to the meet up with Kareem (who books excursions) we made our reservations straight away at the restaurants from Gemma in the lobby (to avoid the long queue you will face if you wait). When we take our girls away to another country we expect them to learn the culture and try the local cuisine and they did and loved it. Those that do moan and give bad reviews are normally the 'chicken nugget and chips' brigade who would be better suited to Benadorm and trust me we witnessed first hand their rudeness at demanding this meal at the Lebanese restaurant! There was a Chinese, Indian, Lebanese, Italian, English and the main restaurant and we ate at all of them with no complaints, what more of a choice can they provide?! We ate at all of them and as for some commenting that there was no fresh fruit at breakfast, this was rubbish there was a wide range, you can't get better than the guy doing the eggs at breakfast, perfect every time! Yes the main restaurant was busy and you can have breakfast at the Italian (for English only) but in all honesty we preferred breakfast/lunch in the main restaurant. We would have cocktails during the day and white wine and my husband a rum & Coke in the evenings, all very generous with the alcohol. Our girls liked the kids cocktails and there was plenty of choice of soft/alcoholic drinks. The staff there work so hard and if a table wasn't cleared you only had to sit at it and someone would come straight over and clear it. A simple smile and please and thank you go a long way and so it should! We enjoyed the main restaurant and the Chinese the most but that's just our opinion and they're all most definitely worth a visit.

  • Service
    6.0

    On our second day we met Ahmed who was working in the lower pool bar. He had such a friendly smile and went out of his way to look after us and we weren't the only family who missed him when his rota changed and he was stuck washing glasses in the main restaurant (a waste of talent). He is an asset to the hotel and everyone thought of him very fondly. We were relieved that we would still get to see him when we realised he was working in the evening shish bar (where they serve lunchtime pizza). He always had a smile on his face and a spring in his step, he 'made' our holiday and we miss you Ahmed! The rest of the staff at Tirana are all so hardworking & friendly and when we return we hope to see the same faces. All the staff work very long hours and yet are so impeccably smart. Treat them with the respect they deserve and they will look after you so well. I saw so many holidaymakers never say please or thank you and bark at them and yet they were always so polite.

  • Sport & Leisure
    5.0

    The pool guys, in particular Mohamed (he asked us to call him Sim) was a sweetheart and tried so hard with his English. He looked after us very well during our 9 days there and worked extremely hard keeping the pool area clean, we saw on a couple of occasions him taking abuse from cocky English kids and he always acted professionally and was polite. We tipped him and he always made sure we had our regular sunbeds and a red flag up. The pool bar was great and the cocktails are lovely! The pool filters were cleaned every day at least twice a day and for once (and rarely) my daughters did not receive the dreaded ear infections we normally leave a holiday with! My girls didn't really use the slides much as it was a bit more hectic over that side and the day my husband & I did venture over there we nearly got into an argument as a large German family saw it fit to hold onto the rubber rings and refused to hand them over when my daughter politely asked and shouted at her NO, she is 11! I'm sure the management would have dealt with it but we simply took them anyway. We were approached by Bianca from the entertainment team a couple of days into our stay and asked to play killer darts and it honestly isn't our thing but we gave it a go and we did have such a laugh and loved it, plus it's a great way to meet other holidaymakers, even if its just for a polite hello after. Bianca has an abundance of energy and we warmed to her very quickly, great girl. Myself and my daughter both did 'stretching' (bit like yoga) with Carla which we enjoyed. Unfortunately the two guys also on the entertainment team left abruptly towards the end of our holiday and it was a great shame as they had so much energy and the water aerobics and water polo just wasn't the same once they'd gone.

  • Hotel
    5.0

    First impressions are good, the reception area was lovely & the reception staff were welcoming, we were dealt with promptly and told the 'basics', ie breakfast/dinner times and beach towel conditions. We are a family of four, myself and husband along with our two daughters 13 and 11. This was our first visit to Egypt and Sharm and with two growing daughters we chose all inclusive and definitely made the right choice. We are well travelled but are realistic in what to expect and we came on our holiday with an open mind and always think its best to see for ourselves rather then have preconceived ideas. We'd read there were mostly Russians at the hotel but we found most to be British. The majority of the staff spoke very good English, better than my Arabic!

  • Location
    6.0

    I'm sorry but you cannot fault the surroundings. The entire surroundings of the hotel are kept very clean. The hotel is a little out of the way but this certainly never affected us as each excursion we booked we were picked up for (always dead on time) from our hotel reception. The beach was about 7mins in the shuttle bus (the driver was lovely and made such a fuss of our daughters) and it was always very quiet there with a bar and loungers. We're not 'beach' lovers but the fish at the end of jetty were amazing and well worth a visit. It is supervised by a life guard, it would make sense to have signs up though as the poor guy was constantly having to shout out to people who decided to walk back (rather then use the jetty) as you can damage the coral reef. The pools lit up in the evening are lovely and we'd often stand on the outside decking at night and look out at how pretty it is.

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Stuart
Super Time at the Tirana
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
We had a super time at the Tirana Aqua Resort. Thank you to all the staff that made our holiday so special. You all worked so hard. Big thank you to Mohamed Zukria, Nader at reception and our fantastic room cleaner Hesham!!!! Thankyou to you all. Stuart and Melanie MacDonald read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Robert
Family break
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
Our stay was made more pleasant by certain members of staff, these were our two lifeguards at the pool we used who were Mohamed Badr and Hany. They were very helpful and always willing to talk and be polite whilst doing well at their jobs around the pool area. Our cleaner Youssef was also good at his job and entertained the children with the towel sculptures he made. Overall our stay was very pleasant just a few minor improvements need to be made for example they had 4 bars open during the day but after 5 the only bar open ... was the lobby bar and at night it would tend to get hectic especially when people are staying in the hotel and not venturing out. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Michael
An amazing hgoliday
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
This is the 3rd time we have been to the Tirana Aqua Park and it just gets better every time. We managed to stay in the same room we first stopped in 4 years ago, so a perfect spot for the relaxing pool, so we could chill out for the 2 weeks we were there. Hany looked after us throughout our stay, making sure we always had fresh towels and chatted to us throughout the day, making sure everything was ok, letting us use a ring and football someone had left too. The pools were perfect and clean throughout, with ... the filters being cleaned everyday and the areas around the sunbeds too. Always managed to get a sunbed. Breakfast, lunch and evening meal where, fine too, with plenty of choice and a good selection of meats and vegetables at all times. The chefs were always helpful too, with Pastry Chef Mohammed always making sure we had a good choice available. We used the Indian restaurant too, which was far better than previous years, with great service from Hassan the waiter (also in the main dining room too). Only once did we not manage to get a table, but we just sat outside instead. The pool bar service was great, with all the staff fantastic and more than happy to serve what ever drink you wanted. Siaid (who cut his finger badly) was great, with a huge smile, even in the 45c heat and us holiday makers asking for things ! On an evening we we're always in the main lobby bar, using the time for us to all catch up with each other. Hassan Khaled (Assistant Bar Manager) was fantastic and always made sure we had a drink and that the queues where kept to a minimum too, He is an asset to the hotel. Overall a fantastic chilled out holiday, just what we had worked all year for. Mohammed Hamada (General Manager) has got a great team working form him here and we are already looking to get back again next year too. read hotel review
  • Room
    6.0

    Very spacious and cleaned daily

  • Gastronomy
    6.0

    Excellent food and plenty of choice

  • Service
    6.0

    Great service throughout the hotel

  • Sport & Leisure
    6.0

    Onsite water park with 3 separate pools too. Relaxing one at the back if you just want to chill

  • Hotel
    6.0

    This is the 3rd time we have been to the Tirana Aqua Park and it just gets better every time. We managed to stay in the same room we first stopped in 4 years ago, so a perfect spot for the relaxing pool, so we could chill out for the 2 weeks we were there. Hany looked after us throughout our stay, making sure we always had fresh towels and chatted to us throughout the day, making sure everything was ok, letting us use a ring and football someone had left too. The pools were perfect and clean throughout, with the filters being cleaned everyday and the areas around the sunbeds too. Always managed to get a sunbed. Breakfast, lunch and evening meal where, fine too, with plenty of choice and a good selection of meats and vegetables at all times. The chefs were always helpful too, with Pastry Chef Mohammed always making sure we had a good choice available. We used the Indian restaurant too, which was far better than previous years, with great service from Hassan the waiter (also in the main dining room too). Only once did we not manage to get a table, but we just sat outside instead. The pool bar service was great, with all the staff fantastic and more than happy to serve what ever drink you wanted. Siaid (who cut his finger badly) was great, with a huge smile, even in the 45c heat and us holiday makers asking for things ! On an evening we we're always in the main lobby bar, using the time for us to all catch up with each other. Hassan Khaled (Assistant Bar Manager) was fantastic and always made sure we had a drink and that the queues where kept to a minimum too, He is an asset to the hotel. Overall a fantastic chilled out holiday, just what we had worked all year for. Mohammed Hamada (General Manager) has got a great team working form him here and we are already looking to get back again next year too.

  • Location
    6.0

    Perfect location as only 10mins from the airport and 10 mins from La Strada and 15mins from Naama Bay

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Ian
1st time at Tirana
  • Recommended hotel
  • Friends
  • Beach holiday
  • August 2013
We really were impressed with what we found.Friendly & helpful staff.Many pools & water slides.Many restaurants & snack bars.Clean room & comfy beds. I would recommend anyone to stay here. Well satisfied. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Lesley
Good hotel for the family
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2013
Good holiday kids love it , they did a pool party for the kids it was really fun for the kids I enjoyed. Hany and Mohamed made our holiday great . Such fun and happiness from both them Food in the Italian and Chinese, India. Was good the first week nod the second week was poor, Lebanese was awful and English is no different to normal downstairs restaurant. Could do with looking at the food at the albatross hotel read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    4.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Jenny
Brilliant holiday
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2013
just came back from this hotel after 2 weeks stay after being recommended by friends who had been there. thoroughly enjoyed myself. will defintitely go there again next year, if the price is right and not too expensive as i beleive it is going to be upgraded to be a 5 star hotel when their other hotel is build by the beach ( as an extension of this hotel ). I personally want to thank Mr Mohammed H. who is the general manager at this hotel.He is a real nice guy and I beleive he can sing too in ... differnet languages ( although he did not participate in the karoke night last friday - sob, sob ). a special thanks to Mr Emad S too & the night supervisor ( i think his name is sayed ). I was a tad disappointed with Teri H., the quality manager who was not as helpful but never mind, that did not dampen my overall view of the hotel staff which is very positive. my room cleaners, waleed and arif ( i think that 's their names ) were brilliant, the animated team team were really friendly and they do work very hard to keep everyone entertained ( bless them ). In short, if anyone wants to have a good holiday, do try this hotel esp if u want to hear Mr Mohammed H. sing ( that is if he is not stage shy cos he is quite modest about his hidden talent ). I give it 9 out of 10, most definitely. Jenny. England read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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John
Second time at this hotel but...!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2013
When we arrived at the reception they gave us two 1 st floor 2 bed family rooms although we requested ground floor rooms. we where a party of 10 6 adults 4 kids.They did however change the rooms the next morning with minimal fuss. The rooms were OK but need some repairs done on walls due to wear and tear. We were All Inclusive and the guests staying at the Hotel were from the UK,Irish, Russia, Holland,Poland and Germany.This is a family orientated Hotel. read hotel review
  • Room
    5.0

    We were in a 2 bed family room and was a great size with air con and tv with some good channels.There was a safe and mini fridge and telephone.The rooms could be due an upgrade.Also had a balcony with nice view of the aquapark.

  • Gastronomy
    3.0

    There was Shawrazad Restaurant , Italian,Indian,Chinese,English and Lebanese.To be totally honest the restaurants where much the same but definately NONE were a la carte!!! as stated. The hot drinks where cold and the cold drinks were warm and flat with NO gas.My daughter asked for a cheeseburger on the kids menu and it arrived with no bun OR cheese!! The restaurants were nicely laid out but most were too dark so you couldn`t see your meal although sometimes that was a blessing.

  • Service
    2.0

    This being the second time here didn`t compare with last year.To be honest most of the staff were rude at least 60% of them.They did have knowledge of other languages.I know it was Ramadan and they were tired without water and food until dusk but they mostly wanted to hide rather than serve you.

  • Sport & Leisure
    5.0

    The animation team gave a 100% effort and were on the go all the time my kids enjoyed them very much.Special mention to Macha, Carla and Bianca who were always smiling, I dont know were they got the energy from. The pools terrific, aquapark good. Plenty sunbeds.The beach very good for snorkeling.

  • Hotel
    4.0

    When we arrived at the reception they gave us two 1 st floor 2 bed family rooms although we requested ground floor rooms. we where a party of 10 6 adults 4 kids.They did however change the rooms the next morning with minimal fuss. The rooms were OK but need some repairs done on walls due to wear and tear. We were All Inclusive and the guests staying at the Hotel were from the UK,Irish, Russia, Holland,Poland and Germany.This is a family orientated Hotel.

  • Location
    3.0

    The Hotel was a little isolated but the Hotel ran a shuttle bus 800 metres to the beach.There where shops inside the Hotel and any excursions you required could be had onsite.

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John
Poor quality hotel with very basic services
  • Hotel not recommended
  • Families
  • Beach holiday
  • June 2013
We visited this hotel in June for 2 weeks we found the hotel in desperate need of repair with a lot of areas well below the standard for the rate of the hotel. The quality of food was poor and very little in the way of variety. The children's pool is in need of updating with visible signs rust around all of the equipment in the pool and a thick layer of scum was visible around the pool. During our stay i witnessed a member of bar staff remove small disposable plastic cups from the bins and place them back ... behind the bar. During our stay we witnessed plastic beakers being rinsed under a tap and reused for the next customer. here were a lot of area's that could have done with a good clean throughout the whole complex. we booked this hotel after doing a little research and joining the hotel Facebook site, however we soon realized following our visit that the hotel Facebook site was removing all negative comments and only allowing positive comments. As a result of this a further Facebook site was created to leave true feedback for this hotel. You can view this Facebook page using the following link. https://m.facebook.com/#!/groups/577917955592530?ref=bookmark&__user=709353448 or name is Sunrise Tirana Aqua Park Official I would not use this hotel again nor would I recommend it to friends. read hotel review
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    2.3
    Quality of the beach
    1.0
    Child care or playground
    4.0
    Overall condition of the pool area
    2.0
  • Hotel
    1.8
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    2.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Pamela
Nice hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2013
Would like to thank the animation team Louis, Carla, Charlie, Mesho, Vita, Bianca, Oacar and Mina who are all fab and done a really good job and were very friendly. I loved to watch the dancing was very entertaining. best animation team i have ever come accross read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Nicola
Excellent hotel
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2013
We stayed at Tirana in june 2013, we thoroughly enjoyed our holiday here. The hotel excellent, bar staff and Restaurant staff very polite and helpful. The Animation team were excellent, my 3 children enjoyed every moment with them all. The pool side staff a credit to them as they made our holiday. The food in all restaurants was amazing. If you're thinking of going to sharm try Tirana Aqua Resort highly reccommend it. This was our first year to sharm, we will definately be returning to this hotel in Charming Sharm. Well done Tirana. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    2.0
  • Location
    5.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Natalie
Natalie
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2013
Hey, We have a graet holiday! Everything was very good. Also the animationteam! We liked that the soda came from bottels. The rood was delicious. We are going Back! We want to thank the whole team for the good care! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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