Hotel Carlton(3 stars)

1075 Sutter St View on map

Average rating

61 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.2
  • Service
    5.4
  • Location
    5.5
  • Food and Drinks
    4.2
  • Sport & entertain
    3.0
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26 reviews for this hotel sorted by travel date
Gabriele
Carlton - perfect for a sf-city break.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • January 2014
Perfect hotel for a city break. Afternoon (17:00 until 6:00 p. m.) happy hour in the lobby with a complimentary glass of wine; it was good stay and read. All transport (cable-car, tram) and the beautiful district of north beach/nob hill, etc. also within walking distance. Front desk very courteous. Breakfast in the hotel possible and also good. We were very pleased. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Maik
Multicultural-hotel.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
The hotel is located in the vicinity of the Union Square and in the heart of the city. The traffic route is good (bart about 8 minutes away). Parking are rare (as everywhere in sf) and the hotel's parking is quite expensive. It was cheaper in one of the surrounding car parks. In the evening there is in the lobby offers live music Funny detail: the elevator is with maps and photos from all world decorated. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Yvonne
Great location, but a little noisy
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
+ location was great, because it was very central. Staff are very friendly. - in the room very loud since the windows are very thin (somewhat leaky, so that it attracts), we had a construction site across. The heater has the whole night noises, but it was, unfortunately, not reapariert, although we at the front desk were and asked for. Also the rooms are very noisy to the neighbors. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jessica
Great hotel for a city trip in SFO archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
This hotel we can recommend to all the for a couple of days in San Francisco would like to remain. The location is great, the sightseeing spots are easy to reach on foot. The rooms are tastefully decorated and above all clean! On my next visit to SFO, I would this hotel definitely book it again! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
Yvonne
San Francisco city a live archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
The second time we have stayed at Hotel Carlton. We are very satisfied and would go back a third time. The staff is super friendly and helpful. The room was a little small, but clean and tidy. Food we were not in the restaurant, but it was in the evening always full. In the hotel there was always of 17,30-18:00 complimentary wine, a tip would be nice. We stayed five days in San Francisco and yet we still have not seen it all. In San Francisco, you have to have been in. The people were very friendly. read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Sebastian
Nice, comfortable hotel in central location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2011
We stayed for two nights in hotel Carlton and felt very comfortable there. A very positive surprise was the friendly front desk at check-in in German! This was the only time, that foreign language skills of the reception staff weeks have witnessed during our trip (in the USA Yes not a matter of urgent necessity is, but still pleasantly noticeable). The check-in, as well as Checlout went off without a hitch. The parking is-as in San Francisco-very high. But it is still urgently, to ensure that car store (not on the uncovered car park opposite the hotel, but by valet ... parking service via), since about four blocks to the south (from Ellis and Howard St. and city hall and hallidie Plaza in the soma, district) a run down area with a high crime and poverty begins. The Sutter St. is perfectly safe, even at night! Our corner room on the sixth floor was very tastefully and individually furnished and had a small walk-in closet with safe. The view from the room was really great. Not so great was the breakfast, or the breakfast service in the hotel's restaurant and coffee shop. In the oriental style restaurant run by two 'hobby-waitresses', which, together with the cook-the slowness of its work on the principle have raised. At least we have on a toasted bagel with jam and orange juice rich waited 35 minutes.! As also helps with the coffee refill anything. As in the area there were a wide variety of restaurants and cafe's, where you can eat cheap and good, you should rather look for alternatives outside of the hotel (which we did). Transportation (cable car & bus) is really good, as you don't have to walk more than three blocks. All in all we had a very pleasant stay. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Marcel
Good location for a short stay archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2011
We stayed for three Übernachutngen at the Carlton building. The hotel is really not far away from the city of San Francisco. We are about 10 minute walk into the center of town. The hotel is a real city hotel, no special tools, rooms are simply furnished. But all in all fine for a few days. The rooms are a bit noisy and you can hear at night but one or the other ambulance. Hospital is right around the corner. The people at the reception were all very friendly and helpful. Highly recommended is the city sightseeing tour for foreigners ... (also in German). Breakfast is okay (were once breakfast). Still water for drinking there is not free in the hallways. Otherwise are supermarkets or walgreens (drug store and supermarket in). Parking is rather rare. But in San Francisco you need no car, to all destinations are the cable car distance (6 $per person per ride). But it is a must for everybody. We loved it here! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Manu
Nice hotel close to the centre of San Francisco archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
The front desk was very friendly. My friend was at the time with crutches and we immediately got a room on the ground floor with two bathrooms (one of them was handicapped accessible) get. The equipment was completely good. We tried once the breakfast in the hotel. Was not so outstanding, but not bad. In the vicinity of the hotel there are many possibilities a good breakfast. On the whole, I would not hesitate to recommend this hotel read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
Close
Daniel
Hotel Carlton is well worth a positive recommendation! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
We booked the Carlton for a short stay. The front desk was very welcoming and the staff spoke even a little German. The Carlton is relatively central and one can, if one could walk well, everything. The rooms are functional, clean, have a walk-in closet with safe, a small bathroom and a balcony. In the evening there is always a free wine tasting, very pleasant and helpful atmosphere read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Fabienne
Good city hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2011
The hotel is a simple 3 star hotel with a good location. Within easy reach of all major sights and shopping streets. In about 20 minute walk to Fisherman's Wharf. The rooms are rather small and Spartan equipped and a little old. Rather noisy, as the windows didn't allow so well insulated. read hotel review
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Torsten
Simple Hotel in good location archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • April 2011
The hotel is very centrally located and close to a bus station. Within walking distance are within 20 minutes of all transport distance. In the immediate vicinity there are parking garages and parking (20 $a night from). Directly next to the hotel there is a nice bar. The rooms are small and simply furnished. They are thin and the windows are not been cleaned. The hotel staff is extremely friendly and helpful. For a few nights the hotel is recommendable! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Alex
Hotel in a very good location with easy deduction... archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2011
As the title suggests the hotel is very centrally located (Nob Hill). Two bus lines right by the hotel. The next cable car stop is about ten minutes walk away. America-typically no breakfast is offered, for a wine evening but (daily), the California wines at the you can try. For breakfast I can recommend Lorie 's Diner, for example, in the vicinity of the hotel to the cable car stop. Here is served in the breakfast 07:30 50er years style. Is absolutely worth a visit. The problem has a small disadvantage and the paper thin walls. However, this after ... an extensive site seeing/day. For the on and departure has proved to be very useful shuttle Lorries go. The service convinced through punctuality and a very good price/performance ratio (round trip SFO <-> hotel) for $17. The staff were always friendly and helpful and could surprise with the one or the other tip. What the pubs and Diners club I recommend on the tips of the guide to and to explore the city, according to hunger read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Wolfgang
Very good starting point for a city tour archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • April 2011
The hotel is located only a few blocks from Union Square. The room are unfortunately something badly soundproofed, what but not continued to disturb. San francisco is a great city and here you will find a good, reasonably priced accommodation. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
Close
Robert
Nice, but noisy archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2011
The Carlton is a hotel, where the price/performance ratio was right. It is a fair price for pretty good. Unfortunately, the toilet flushings so loud, you could not use the toilet, no wake up to the partner. Apart from that, we had the first night at three o'clock noisy teenagers in the hallway. We bought ear plugs and the next day had more restful nights. The staff was very friendly! read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
Close
Christian
Super Hotel! archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • March 2011
Hotel Carlton is a great hotel but a Tip: If you arrive from the airport, with the airport express, and not with Bart. If you arrive with you directly by the dangerous area tenderloins (and wanted not to go through ☺ We loved the service in the hotel. So there was every evening from 18:00 until 18:30 complimentary wine and music! The hotel is located just five minutes from Union square where the cable cars. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
Close
Andrea
Nice City Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2010
The hotel is located in the city and within walking distance you can easily reach all major destinations. On foot it takes about 15 minutes to Union square or you can take the bus two blocks from the hotel. The neighborhood is not as bad as some others feel. Homeless people you will find anywhere in San Francisco, but you don't need to worry about going to the door. Also at night you can easily leave the hotel. You should only take a couple of certain roads. The staff is always helpful and ready to have fun. The rooms are ... functional. The rooms walls are as already described very thin. Complimentary Wireless Internet is available in the room. In the bathroom a hair dryer, shampoo and shower gel available. Furthermore, there is a spacious closet with ironing board and iron available. In the evening in the lobby always with lousy music, which we didn't visited. A valet parking is available. In conclusion, I can say, I can only recommend the Hotel Carlton. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Yvonne
Friendly hotel, not far away from the sea archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
We were for five days in San francisco and have the time really enjoyed it. The hotel has a good location, you can walk to reach the most attractions. The staff is super friendly and always ready for a joke. We have received from the staff very good excursion tips. The room are clean and equipped with radio and television. The breakfast was OK in the hotel. The only bad thing about the hotel is the high to Pakplatzgebühren , 35 dollars a day. We would on our next visit this hotel again. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Stephan
Decent hotel with small drawbacks archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
The room is functional and very clean. Bathroom I found to be a little too small and the bathtub was not the newest anymore. Clear outline of the bathtub mat were old to see. read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Björn-Lennart
Central city hotel with friendly staff archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2010
The hotel is located near Union Square, with a small walk you can reach both a cable car station as also Starbucks, shopping and restaurants. As a base for exploring the city to San francisco and absolutely recommendable. The hotel is already something older, but nicely decorated, the room are big enough and equipped with all, what you need. Our room had no air conditioning, but a ceiling fan, what was absolutely sufficient. The staff is exceptionally friendly, at check-in you got us even with German contrary, which we did not expect. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Marcus
Good Hotel, very friendly staff! archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2010
pleasant hotel with good location (Sutter/Hyde St.). (20 mins to Fisherman's Wharf, 10 mins to downtown, cable car (Hyde St) 5 minute). plenty of bars, restaurants and cafes in the surrounding area. Hotel and rooms were a bit older, but still well maintained and clean the bathroom could have been a bit too small. underground garage available, 20, -per day. all the staff were very friendly and helpful. Public, mostly between 20-35. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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