Hotel Ersan Resort & Spa(4 stars)

İçmeler Mevkii Pk.357 Bodrum-Muğla / TÜRKEİ Show map

Average rating

128 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    4.7
  • Service
    4.6
  • Location
    4.9
  • Food and Drinks
    4.7
  • Sport & entertain
    5.2
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13 hotel reviews in Englishsorted by travel date
Messut
Good hotel with small deficiencies
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Friendly staff, all inclusive is recommendable, Meal gives it then in buffet form, unfortunately almost always the had food, after 2 days you knew already all dishes and ingredients, the entertainers were very motivated and engergiert, the Unterhaltunsshows ( amphitheater rather poor and boring, as viewers will be almost always asked to join in, partly up to absurdity. As mentioned, the entertainers are super nice, talented and good, unfortunately lack of good and pfifige ideas for the shows, a better Regiesseur would be definitely recommendable. Who reasonable coffee drinking must into town, in the hotel there are run down coffee ... machines, the no delicious and good coffee when you leave. Mainly Pulvermilch in the vending machines available, and fresh me in addition to this mix could. There are very many cats in the hotel around, mostly if you outside food are the cats also there. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Imke
Very nice, well-kept, recommendable hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We were there for 10 days ( all inclusive) at ersan and it really pleased us. The complex is really nice and spacious, so that you your vacation perfect can customize. For action you can nearby the main pool position, where regularly animation take place, who peace wanted to rent 50 meters further to a quieter diving platform or the infinity -pool put. Here is really something for everyone. The bars are always easy to reach. There is Cola, Fanta, Sprite, etc., draught efes, Raki, juices, different cocktails ( with and without alcohol), teas, cafe, choco, and so on Only ... the spa center is somewhat above the hotel, however one has a amazing views over the bay and absolute peace. Hammam and peeling + 50 minutes massage are equipped with 70 Euro per person not cheap, but nevertheless really recommendable. The audience was very mixed: German, dutch, french, little English or russians. Also the average age very different: of families on youth groups to couples and retirees (rather few ) everything was there. The hotel has a wonderful garden area, which always top well maintained, and was always very clean. Always one sees irgendwen on the tidying up, brush, etc. The rooms are for a five-star hotel unfortunately somewhat simply, this is however also the only point of criticism, if you very closely!:-) Nevertheless is this hotel really recommendable and we have already thought about, next year to return. read more
  • Room
    4.0

    Our room was for a five-star hotel possibly a bit small, but sufficient. The balcony was in our room unfortunately also a bit small. Nevertheless the room was always very clean and tidy. There is unfortunately only a German channels ( ProSieben), however plenty of channels ( movie, music, etc.) in English.

  • Gastronomy
    6.0

    Absolutely not comprehensible, who still something to moan about finds! There is a buffet-restaurant and 4 à la carte restaurant ( turkish, fish, Italian and mexican). In all à la carte restaurant you could various 3-course menus, only the beverages must be paid-> food and service everywhere great! In the buffet-restaurant everything is included and there is something for everyone: Lots of different bread/ rolls/ pastries. Starters buffet. Vegetarian starters buffet. Salad buffet. Cheese buffet. Diet buffet. Dinner buffet. Vegetarian dinner buffet. Fruit buffet. Massive dessert area. (- children's buffet with kindersitzecke ) The food was mainly turkish ( salads, pasta, main courses, desserts, etc.) however there was also always something 'neutral' such as pasta, mashed potatoes, etc. There is plenty of choice and the food was always varied and very delicious! The service was also always very friendly and competent.

  • Service
    6.0

    The staff were without any drawbacks in all areas extremely friendly and concerned. The guest relation was around each problem immediately cared. The garden and the hotel was 24 hours maintained and controlled. Empty glasses at the beach, as well as empty dishes in the restaurants were immediately cleared away. The cleaning staff was also very efficient and friendly. The knowledge of German of the staff are unfortunately not very good. With English, french, Russian or turkish you could however in any case perfect communicate.

  • Sport & Entertainment
    6.0

    Animation and we didn't take advantage of the sports facilities on offer. Access to the internet there were unfortunately only in the lobby. Beach- and pool area was always very clean. Quality of the water = great! I have rarely so crystal clear, algenfreies water seen! The water was despite the high temperatures always pleasantly refreshing. Enough chairs were always everywhere available. Unfortunately there were hardly any turkish music, we found that somewhat a pity.

  • Hotel
    6.0

    We were there for 10 days ( all inclusive) at ersan and it really pleased us. The complex is really nice and spacious, so that you your vacation perfect can customize. For action you can nearby the main pool position, where regularly animation take place, who peace wanted to rent 50 meters further to a quieter diving platform or the infinity -pool put. Here is really something for everyone. The bars are always easy to reach. There is Cola, Fanta, Sprite, etc. , draught efes, Raki, juices, different cocktails ( with and without alcohol), teas, cafe, choco, and so on Only the spa center is somewhat above the hotel, however one has a amazing views over the bay and absolute peace. Hammam and peeling + 50 minutes massage are equipped with 70 Euro per person not cheap, but nevertheless really recommendable. The audience was very mixed: German, dutch, french, little English or russians. Also the average age very different: of families on youth groups to couples and retirees (rather few ) everything was there. The hotel has a wonderful garden area, which always top well maintained, and was always very clean. Always one sees irgendwen on the tidying up, brush, etc. The rooms are for a five-star hotel unfortunately somewhat simply, this is however also the only point of criticism, if you very closely!:-) Nevertheless is this hotel really recommendable and we have already thought about, next year to return.

  • Location
    6.0

    The hotel is about 30 minutes away from Bodrum airport and right next to the sea. There are small beach sections and also bathing jetties. The water is crystal clear and the view of the bay is wonderful. There was a pleasant fresh breeze, so even at high temperatures very well tolerable. With the Dolmuş, the on the doorstep of the hotel every 5 minutes drives, one is in 5 to 10 minutes direct in Bodrum city center ( cost, Euro/ 3 tl). Here there is a wonderful port, many shopping options, bars, clubs, restaurants, cafes and so on Excursions were everywhere offered, we however not used.

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Haldun
Wonderful family vacation
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2012
A very nice and large hotel complex with a magnificent beach and sea. Caution Holzsplittergefahr because of the wooden tiles by the pool and beach. Here is bring bathing shoes to carry. Great aqua park for small and large. Merely the service in the restaurant comes from, and-despite big trouble the waiter - because of understaffing to falter. Bodrum and its lively city center with many bars and restaurant, as well as shops are a visit in any case worth. In summary we can say, Ersan we really liked. We would come again. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Petra
Nice hotel however bad service
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2012
Nice hotel, unfortunately you had to go far to the beach walk, and from the beach to the individual bars it is far; dernShuttle service to the room one gets rather rare (in seven days just once; waiting time too long) in the restaurant there are no air conditioning, even if you sit outside can, to eat get one has then also no desire. Service there are mostly no in the restaurant, drinks you had to yourself! A hotel rather adapted to French guests; music in no matter what restaurant, English, even in the Turkish specialties restaurant no Turkish music ..., Oriental flair you will not find here. The waiters in the various bars quite nice, however the guest relation was on our questions no answer. On the final day my husband sick, and you at 14 o'clock from the room thrown, we had to get five hours in the lobby spend, (it was almost 40 fever)! All together we will to Bodrum come again, but definitely not to this hotel! read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    1.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Renate
Satisfaction
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
We really liked the hotel. We were satisfied all around with all. Especially the offer in buffet form was plentiful, tasty and varied. It was decorated with love. Is very rare to find in a all inclusive hotel. We do not understand, that the 70% recommendation are enough. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Chris
Gorgeous vacation with well feeling guarantee!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
We can all German-speaking people do not understand, from our vacation so the negative about the 'Ersan resort & Spa' have written. Luckily we have the past by the negative reviews not influence, and then a small Paradise found. Thank you again to Regis, Allef, Sellal, Ophelie, Jessica, Agathe, Fabien, Jay Jay and Franck, the whole 'farm-animation team' for their great benefits! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Alain
Better as expected
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
The hotel was better than i expected. Our safe in the room was already on the first day broken, after twice at the front desk and once over telephone matters came then after two hours then finally a to the repaired. But otherwise an excellent hotel read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Jürgen
Beach vacation in the fall
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2011
We have a week's swimming vacation in Ersan resort booked however was the hotel on 2. trip day through the strong rains the probably the fall are normal in the area very affected so that some of the rooms pool and the hotel restaurant inundated because the hotel located on a hill and so the regenmassen a run gessucht. To our surprise was however a few hours later the most geseitigt and by the friendly front desk we directly a better room receive. In short: a great complex however not centrally located and I experience not in gerbst heavy rain ... to book-) read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Iko
Not a five-star hotel but nice.
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • July 2011
The hotel area was generally in a relatively good condition. It was always cared for the well-being. The rooms and linens were always clean. The beach and the pool in a good condition. Mainly French-speaking tourists. Many families with small children and retirees. If you are in the main restaurant for lunch or dinner, you should bring your own drink at best. The staff was understaffed, annoyed and unfriendly. If you find someone to order, you can assume, that the waiter totally annoyed at the table, the order very late in the day, you will be ignored or even half ... forgot. The service in the a la carte areas is nothing to complain about. The staff here is very nice, polite and helpful. Although the area is under-staffed. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Erik
Hotel Ersan resort & SpA
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • June 2011
In this hotel is almost nobody friendly, one has the feeling here if you ordered what, the one impossible what the staff does. Management impossible, no, no foreign languages, simply impossible only. Room to small, you must be able to adapt to walk, Drinks in the specialty restaurant ridiculously expensive, for the service the is (bottle of wine 30.00 . Here you can see, how should it not, here would take his job has almost fun. read more
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Nancy
Nice holiday at Ersan archived
  • Recommended hotel
  • Friends
  • Beach holiday
  • May 2009
Good hotel, friendly staff, big hotel read more
  • Room
    4.0

    not really good, bed was uncomfortable, and not really cleaned

  • Gastronomy
    5.0

    good, a lot of choice, and friendly staff

  • Service
    5.0

    really good only the cleaning of the room was not so good

  • Sport & Entertainment
    5.0

    good, animation team really friendly. And also the DJ. Nice disco!

  • Hotel
    5.0

    Good hotel, friendly staff, big hotel

  • Location
    6.0

    good as well, not so far of Bodrum just 10 min with the dolmus

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Dörte, Andreas & Kira
Horror ad infinitum, never again archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • October 2006
If you want to go to the hospital right after the holiday then you should definitely spend your holidays here, besides, the hotel is not recommendable!!! The only good thing is the facility. In fact the rooms are clean, but if you are unlucky you get a dark hole as room. There is mildew in the bathroom, the power outlet almost falls apart when one pulls the hair dryer cable out and if unlucky, one might hold the pully when flushing the toilet. The hotel itself seems antiquated even though it is of new construction. read more
  • Room
    1.0

    The room was dark as all the rooms which only had a small built in door and no window. Besides, it was too small for three people.

  • Gastronomy
    1.0

    If any 1 sun. The food was so bad that the same evening of my return flight I had to go to the hospital because of an inflammation in my intestine provoked by some viruses and bacteria of the food. The grapes of the buffet were partly mildewed, in the kitchen the bananas were already black and the olives were flea-bitten. I had meat on the dish which was so stinky that I went to leave it back. Besides, the food was always cold. Every evening in the children buffet only fries and pizza, which of course was also cold. All the food was that bad!!

  • Service
    1.0

    The main priority of the waiting staff is writing text messages and making advances to the single women. At the reception one only gets unsatisfactory information or non at all. German is not spoken at all (the exception was a waiter who was really nice). When complaining the answer is that they don't care if you don't go back again.

  • Sport & Entertainment
    1.0

    I didn't see children care, the Internet room was totally filled with smoke and it stank, the shop at the pool was hardly open and in the indoor swimming pool (even my daughter mentioned about its size) many of the floodlamps were out, and the cables were patched with adhesive tape, but it was not that bad, the pool could be used, but not for us. repaired. There is no entertainment for adults at all, the evening show program doesn't always take place, and when it does it is so bad that it shouldn't be done.

  • Hotel
    1.0

    If you want to go to the hospital right after the holiday then you should definitely spend your holidays here, besides, the hotel is not recommendable!!! The only good thing is the facility. In fact the rooms are clean, but if you are unlucky you get a dark hole as room. There is mildew in the bathroom, the power outlet almost falls apart when one pulls the hair dryer cable out and if unlucky, one might hold the pully when flushing the toilet. The hotel itself seems antiquated even though it is of new construction.

  • Location
    2.0

    The location is not very nice, but there are certainly worse ones. Next door there is another hotel and on the other side there is a dockyard. The bus goes to Bodrum and back every fifteen minutes.

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Domenico
A vacation to give up archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2005
I find it impertinent that this hotel is offered as the leader in tourist business. When one reads the reviews, they should take responsability for what it says. Food bad, service bad, unfriendly staff, miserable hygiene. The butter was expired a year ago; after I complained, I had the same butter the next day on the table. read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.8
    Quality of the beach
    3.0
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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